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HomeCompaniesA563C2B507A952E68EFB59C308F1BE33ROOM SERVICE ATTENDANT PT

ROOM SERVICE ATTENDANT PT

A563C2B507A952E68EFB59C308F1BE33 · Hilton Saint Louis Frontenac - Saint Louis, MO 63131; 1335 South Lindbergh Blvd, Saint Louis, MO, 63131, USA · On Site · Active · Paycom ATS

Job facts

FieldValue
CompanyA563C2B507A952E68EFB59C308F1BE33
TitleROOM SERVICE ATTENDANT PT
Normalized title-
Department / team-
LocationSaint Louis, MO, United States
Work modelOn Site
Employment type-
Salary-
Statusactive
ATS providerPaycom ATS
Posted / first seen2025-11-06 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

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Linked records

CompanyA563C2B507A952E68EFB59C308F1BE33
Source1236fea3-994d-43fb-a637-eee2bc28c47a
ATS providerPaycom ATS

Description

Description About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler’s journey—inviting them to experience the frequency of each hotel’s locale, pushing authentic human connection, exploration, and discovery, while also driving revenue. Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard’s award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. https://www.springboardhospitality.com/ Primary mission: Provides consistent five star quality service and is responsible for answering the phone, taking the guest orders, maintaining the in-room dining stocking, and setting up the tray tables SCOPE OF WORK + TEAM Reports to Executive Housekeeper Supports Housekeeping department as well as Front Office Reservations RESPONSIBILITIES Provide welcoming phone greeting and follow guest ordering procedures. Convey menu information over the phone to guests and give accurate estimate of delivery time. Make food and beverage recommendations and apply suggestive selling techniques. Follow procedures for announcing self at the room, entering the guest room, presenting the order and the check. Maintain a clean room service work area and restock supplies as needed. Setting up room service tray tables. Demonstrate excellent customer service and public contact skills Qualifications EXPERIENCE: Prior Experience: 1+ Previous guest service and/or housekeeping experience. IT Expertise: Advanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred. Education: High School diploma or GED required; college degree preferred. Subject Expertise: Demonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests. Report any unusual occurrences and/or request to Supervisor. Read and abide by all the regulations and rules of conduct stated in the Associate Handbook. Must be service oriented with excellent customer service and sales skills Must be able to effectively communicate to guests, management, and coworkers and read, write and understand the English language Must be energetic and outgoing Must possess excellent interpersonal and organizational skills Must be able to follow directions with attention to detail, speed and accuracy Must be a team player with the ability to work under minimal supervision Must be able to multi-task in a fast-paced work environment Must be able to understand and work with basic financial information and solve basic arithmetic problems Must be able to type 45 wpm and have the ability to input data and access information on the computer Must have proficient working knowledge of Microsoft Office, Opera; preferred. Must be able to exercise confidentiality and discretion. OTHER EXPECTATIONS: Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook. Demonstrate a working knowledge of all company safety and security procedures. Travel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues. Hours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required. Benefits: Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes: Full Time Benefits Competitive Base Salary PTO Medical, Dental, Vision, Life, Pet Insurance 401K Costco Membership Bereavement Leave Management Contract Referral Program Education Assistance Additional Per Position Employee Rates at all of Springboard Hospitality’s 35+ Hotels Monthly Cell Phone Stipend Dry Cleaning Services Hotel Level Executive Bonus Program Retention Bonuses Lead Share Program Associate of the Month/Quarter & Company-wide Associate of the Year Programs Associate Referral Bonus Program Springboard Hospitality Core Values: CONNECTED. We are plugged into people, technology and the cutting edge of culture. INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation. COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand. PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve. DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment. OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer.  Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws.  Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.

Full job record

Job ID622e193f9264e110331e1f03bc28c560937493cd
Org ID179f6b6b-f38d-4b52-a2e4-60ad45a341df
Source ID1236fea3-994d-43fb-a637-eee2bc28c47a
Board ID1236fea3-994d-43fb-a637-eee2bc28c47a
Providerpaycom
Provider Job Key405628
TitleROOM SERVICE ATTENDANT PT
Normalized Title
Statusactive
Activeyes
Location TextHilton Saint Louis Frontenac - Saint Louis, MO 63131; 1335 South Lindbergh Blvd, Saint Louis, MO, 63131, USA
Department
Team
Employment Type
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionMO
CitySaint Louis
Salary RawDescription About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler’s journey—inviting them to experience the frequency of each hotel’s locale, pushing authentic human connection, exploration, and discovery, while also driving revenue. Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard’s award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. https://www.springboardhospitality.com/ Primary mission: Provides consistent five star quality service and is responsible for answering the phone, taking the guest orders, maintaining the in-room dining stocking, and setting up the tray tables SCOPE OF WORK + TEAM Reports to Executive Housekeeper Supports Housekeeping department as well as Front Office Reservations RESPONSIBILITIES Provide welcoming phone greeting and follow guest ordering procedures. Convey menu information over the phone to guests and give accurate estimate of delivery time. Make food and beverage recommendations and apply suggestive selling techniques. Follow procedures for announcing self at the room, entering the guest room, presenting the order and the check. Maintain a clean room service work area and restock supplies as needed. Setting up room service tray tables. Demonstrate excellent customer service and public contact skills Qualifications EXPERIENCE: Prior Experience: 1+ Previous guest service and/or housekeeping experience. IT Expertise: Advanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred. Education: High School diploma or GED required; college degree preferred. Subject Expertise: Demonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests. Report any unusual occurrences and/or request to Supervisor. Read and abide by all the regulations and rules of conduct stated in the Associate Handbook. Must be service oriented with excellent customer service and sales skills Must be able to effectively communicate to guests, management, and coworkers and read, write and understand the English language Must be energetic and outgoing Must possess excellent interpersonal and organizational skills Must be able to follow directions with attention to detail, speed and accuracy Must be a team player with the ability to work under minimal supervision Must be able to multi-task in a fast-paced work environment Must be able to understand and work with basic financial information and solve basic arithmetic problems Must be able to type 45 wpm and have the ability to input data and access information on the computer Must have proficient working knowledge of Microsoft Office, Opera; preferred. Must be able to exercise confidentiality and discretion. OTHER EXPECTATIONS: Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook. Demonstrate a working knowledge of all company safety and security procedures. Travel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues. Hours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required. Benefits: Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes: Full Time Benefits Competitive Base Salary PTO Medical, Dental, Vision, Life, Pet Insurance 401K Costco Membership Bereavement Leave Management Contract Referral Program Education Assistance Additional Per Position Employee Rates at all of Springboard Hospitality’s 35+ Hotels Monthly Cell Phone Stipend Dry Cleaning Services Hotel Level Executive Bonus Program Retention Bonuses Lead Share Program Associate of the Month/Quarter & Company-wide Associate of the Year Programs Associate Referral Bonus Program Springboard Hospitality Core Values: CONNECTED. We are plugged into people, technology and the cutting edge of culture. INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation. COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand. PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve. DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment. OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer.  Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws.  Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.
Salary Min
Salary Max
Salary Currency
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Source URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=405628&clientkey=A563C2B507A952E68EFB59C308F1BE33
Apply URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=405628&clientkey=A563C2B507A952E68EFB59C308F1BE33
First Seen At2026-05-31 19:03:28Z
Last Seen At2026-06-06 19:17:27Z
Last Checked At2026-06-06 19:17:27Z
Last Changed At2026-05-31 19:03:28Z
Inactive At
Source Posted At2025-11-06 00:00:00Z
Source Updated At
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    "description": "<p><span style=\"font-size:16px;\"><u>About our company:</u></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:16px;\">Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida.</span></p>\r\n\r\n<p><span style=\"font-size:16px;\">Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry.</span></p>\r\n\r\n<p><span style=\"font-size:16px;\">At every level, the Springboard team is dedicated to going <em>Above &amp; Beyond</em> to deliver hotels that transform people, properties &amp; communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler&rsquo;s journey&mdash;inviting them to experience the frequency of each hotel&rsquo;s locale, pushing authentic human connection, exploration, and discovery, while also driving revenue.</span></p>\r\n\r\n<p><span style=\"font-size:16px;\">Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard&rsquo;s award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future.</span></p>\r\n\r\n<p><span style=\"font-size:16px;\"><a href=\"https://www.springboardhospitality.com/\" target=\"_blank\">https://www.springboardhospitality.com/</a></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:16px;\"><u>Primary mission: </u></span></p>\r\n\r\n<p><span style=\"font-size:16px;\">Provides consistent five star quality service and is responsible for answering the phone, taking the guest orders, maintaining the in-room dining stocking, and setting up the tray tables</span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:16px;\"><strong>SCOPE OF WORK + TEAM </strong></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:16px;\">Reports to Executive Housekeeper</span></li>\r\n\t<li><span style=\"font-size:16px;\">Supports Housekeeping department as well as Front Office Reservations</span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:16px;\"><strong>RESPONSIBILITIES &nbsp;</strong></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:16px;\">Provide welcoming phone greeting and follow guest ordering procedures.</span></li>\r\n\t<li><span style=\"font-size:16px;\">Convey menu information over the phone to guests and give accurate estimate of delivery time.</span></li>\r\n\t<li><span style=\"font-size:16px;\">Make food and beverage recommendations and apply suggestive selling techniques.</span></li>\r\n\t<li><span style=\"font-size:16px;\">Follow procedures for announcing self at the room, entering the guest room, presenting the order and the check.</span></li>\r\n\t<li><span style=\"font-size:16px;\">Maintain a clean room service work area and restock supplies as needed.</span></li>\r\n\t<li><span style=\"font-size:16px;\">Setting up room service tray tables.</span></li>\r\n\t<li><span style=\"font-size:16px;\">Demonstrate excellent customer service and public contact skills</span></li>\r\n</ul>\r\n",
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From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler&rsquo;s journey&mdash;inviting them to experience the frequency of each hotel&rsquo;s locale, pushing authentic human connection, exploration, and discovery, while also driving revenue.\\r\\n\\r\\nSpringboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard&rsquo;s award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future.\\r\\n\\r\\nhttps://www.springboardhospitality.com/\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPrimary mission: \\r\\n\\r\\nProvides consistent five star quality service and is responsible for answering the phone, taking the guest orders, maintaining the in-room dining stocking, and setting up the tray tables\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSCOPE OF WORK + TEAM \\r\\n\\r\\n\\r\\n\\tReports to Executive Housekeeper\\r\\n\\tSupports Housekeeping department as well as Front Office Reservations\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nRESPONSIBILITIES &nbsp;\\r\\n\\r\\n\\r\\n\\tProvide welcoming phone greeting and follow guest ordering procedures.\\r\\n\\tConvey menu information over the phone to guests and give accurate estimate of delivery time.\\r\\n\\tMake food and beverage recommendations and apply suggestive selling techniques.\\r\\n\\tFollow procedures for announcing self at the room, entering the guest room, presenting the order and the check.\\r\\n\\tMaintain a clean room service work area and restock supplies as needed.\\r\\n\\tSetting up room service tray tables.\\r\\n\\tDemonstrate excellent customer service and public contact skills\\r\\n\\r\\nQualificationsEXPERIENCE:\\r\\n\\r\\n\\r\\n\\tPrior Experience:\\r\\n\\r\\n\\t\\r\\n\\t\\t1+ Previous guest service and/or housekeeping experience.\\r\\n\\t\\r\\n\\t\\r\\n\\tIT Expertise: \\r\\n\\t\\r\\n\\t\\tAdvanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred.\\r\\n\\t\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\tEducation: \\r\\n\\r\\n\\t\\r\\n\\t\\tHigh School diploma or GED required; college degree preferred.\\r\\n\\t\\r\\n\\t\\r\\n\\tSubject Expertise: \\r\\n\\t\\r\\n\\t\\tDemonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests.\\r\\n\\t\\tReport any unusual occurrences and/or request to Supervisor.\\r\\n\\t\\tRead and abide by all the regulations and rules of conduct stated in the Associate Handbook.\\r\\n\\t\\tMust be service oriented with excellent customer service and sales skills\\r\\n\\t\\tMust be able to effectively communicate to guests, management, and coworkers and read, write and understand the English language\\r\\n\\t\\tMust be energetic and outgoing\\r\\n\\t\\tMust possess excellent interpersonal and organizational skills\\r\\n\\t\\tMust be able to follow directions with attention to detail, speed and accuracy\\r\\n\\t\\tMust be a team player with the ability to work under minimal supervision\\r\\n\\t\\tMust be able to multi-task in a fast-paced work environment\\r\\n\\t\\tMust be able to understand and work with basic financial information and solve basic arithmetic problems\\r\\n\\t\\tMust be able to type 45 wpm and have the ability to input data and access information on the computer\\r\\n\\t\\tMust have proficient working knowledge of Microsoft Office, Opera; preferred.\\r\\n\\t\\tMust be able to exercise confidentiality and discretion.\\r\\n\\t\\r\\n\\t\\r\\n\\r\\n\\r\\nOTHER EXPECTATIONS: \\r\\n\\r\\n\\r\\n\\tAbide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook.\\r\\n\\tDemonstrate a working knowledge of all company safety and security procedures.\\r\\n\\tTravel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues.\\r\\n\\tHours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nBenefits:\\r\\n\\r\\nSpringboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes:\\r\\n\\r\\nFull Time Benefits\\r\\n\\r\\n\\r\\n\\tCompetitive Base Salary\\r\\n\\tPTO\\r\\n\\tMedical, Dental, Vision, Life, Pet Insurance\\r\\n\\t401K\\r\\n\\tCostco Membership\\r\\n\\tBereavement Leave\\r\\n\\tManagement Contract Referral Program\\r\\n\\tEducation Assistance\\r\\n\\r\\n\\r\\nAdditional Per Position\\r\\n\\r\\n\\r\\n\\tEmployee Rates at all of Springboard Hospitality’s 35+ Hotels\\r\\n\\tMonthly Cell Phone Stipend\\r\\n\\tDry Cleaning Services\\r\\n\\tHotel Level Executive Bonus Program\\r\\n\\tRetention Bonuses\\r\\n\\tLead Share Program\\r\\n\\tAssociate of the Month/Quarter &amp; Company-wide Associate of the Year Programs\\r\\n\\tAssociate Referral Bonus Program\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nSpringboard Hospitality Core Values: \\r\\n\\r\\n\\r\\n\\tCONNECTED. We are plugged into people, technology and the cutting edge of culture.\\r\\n\\tINDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation.\\r\\n\\tCOLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand.\\r\\n\\tPERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve.\\r\\n\\tDYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nOLS Hotels &amp; Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer.  Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws.  Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.\",\"responsibilities\":\"About our company:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSpringboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida.\\r\\n\\r\\nSpringboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry.\\r\\n\\r\\nAt every level, the Springboard team is dedicated to going Above &amp; Beyond to deliver hotels that transform people, properties &amp; communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler&rsquo;s journey&mdash;inviting them to experience the frequency of each hotel&rsquo;s locale, pushing authentic human connection, exploration, and discovery, while also driving revenue.\\r\\n\\r\\nSpringboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard&rsquo;s award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future.\\r\\n\\r\\nhttps://www.springboardhospitality.com/\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPrimary mission: \\r\\n\\r\\nProvides consistent five star quality service and is responsible for answering the phone, taking the guest orders, maintaining the in-room dining stocking, and setting up the tray tables\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSCOPE OF WORK + TEAM \\r\\n\\r\\n\\r\\n\\tReports to Executive Housekeeper\\r\\n\\tSupports Housekeeping department as well as Front Office Reservations\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nRESPONSIBILITIES &nbsp;\\r\\n\\r\\n\\r\\n\\tProvide welcoming phone greeting and follow guest ordering procedures.\\r\\n\\tConvey menu information over the phone to guests and give accurate estimate of delivery time.\\r\\n\\tMake food and beverage recommendations and apply suggestive selling techniques.\\r\\n\\tFollow procedures for announcing self at the room, entering the guest room, presenting the order and the check.\\r\\n\\tMaintain a clean room service work area and restock supplies as needed.\\r\\n\\tSetting up room service tray tables.\\r\\n\\tDemonstrate excellent customer service and public contact skills\\r\\n\\r\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Springboard Hospitality\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=A563C2B507A952E68EFB59C308F1BE33\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"1335 South Lindbergh Blvd\",\"addressLocality\":\"Saint Louis\",\"addressRegion\":\"MO\",\"postalCode\":63131,\"addressCountry\":\"USA\"}},\"qualifications\":\"EXPERIENCE:\\r\\n\\r\\n\\r\\n\\tPrior Experience:\\r\\n\\r\\n\\t\\r\\n\\t\\t1+ Previous guest service and/or housekeeping experience.\\r\\n\\t\\r\\n\\t\\r\\n\\tIT Expertise: \\r\\n\\t\\r\\n\\t\\tAdvanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred.\\r\\n\\t\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\tEducation: \\r\\n\\r\\n\\t\\r\\n\\t\\tHigh School diploma or GED required; college degree preferred.\\r\\n\\t\\r\\n\\t\\r\\n\\tSubject Expertise: \\r\\n\\t\\r\\n\\t\\tDemonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests.\\r\\n\\t\\tReport any unusual occurrences and/or request to Supervisor.\\r\\n\\t\\tRead and abide by all the regulations and rules of conduct stated in the Associate Handbook.\\r\\n\\t\\tMust be service oriented with excellent customer service and sales skills\\r\\n\\t\\tMust be able to effectively communicate to guests, management, and coworkers and read, write and understand the English language\\r\\n\\t\\tMust be energetic and outgoing\\r\\n\\t\\tMust possess excellent interpersonal and organizational skills\\r\\n\\t\\tMust be able to follow directions with attention to detail, speed and accuracy\\r\\n\\t\\tMust be a team player with the ability to work under minimal supervision\\r\\n\\t\\tMust be able to multi-task in a fast-paced work environment\\r\\n\\t\\tMust be able to understand and work with basic financial information and solve basic arithmetic problems\\r\\n\\t\\tMust be able to type 45 wpm and have the ability to input data and access information on the computer\\r\\n\\t\\tMust have proficient working knowledge of Microsoft Office, Opera; preferred.\\r\\n\\t\\tMust be able to exercise confidentiality and discretion.\\r\\n\\t\\r\\n\\t\\r\\n\\r\\n\\r\\nOTHER EXPECTATIONS: \\r\\n\\r\\n\\r\\n\\tAbide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook.\\r\\n\\tDemonstrate a working knowledge of all company safety and security procedures.\\r\\n\\tTravel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues.\\r\\n\\tHours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nBenefits:\\r\\n\\r\\nSpringboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes:\\r\\n\\r\\nFull Time Benefits\\r\\n\\r\\n\\r\\n\\tCompetitive Base Salary\\r\\n\\tPTO\\r\\n\\tMedical, Dental, Vision, Life, Pet Insurance\\r\\n\\t401K\\r\\n\\tCostco Membership\\r\\n\\tBereavement Leave\\r\\n\\tManagement Contract Referral Program\\r\\n\\tEducation Assistance\\r\\n\\r\\n\\r\\nAdditional Per Position\\r\\n\\r\\n\\r\\n\\tEmployee Rates at all of Springboard Hospitality’s 35+ Hotels\\r\\n\\tMonthly Cell Phone Stipend\\r\\n\\tDry Cleaning Services\\r\\n\\tHotel Level Executive Bonus Program\\r\\n\\tRetention Bonuses\\r\\n\\tLead Share Program\\r\\n\\tAssociate of the Month/Quarter &amp; Company-wide Associate of the Year Programs\\r\\n\\tAssociate Referral Bonus Program\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nSpringboard Hospitality Core Values: \\r\\n\\r\\n\\r\\n\\tCONNECTED. We are plugged into people, technology and the cutting edge of culture.\\r\\n\\tINDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation.\\r\\n\\tCOLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand.\\r\\n\\tPERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve.\\r\\n\\tDYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nOLS Hotels &amp; Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer.  Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws.  Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.\",\"experienceRequirements\":\"EXPERIENCE:\\r\\n\\r\\n\\r\\n\\tPrior Experience:\\r\\n\\r\\n\\t\\r\\n\\t\\t1+ Previous guest service and/or housekeeping experience.\\r\\n\\t\\r\\n\\t\\r\\n\\tIT Expertise: \\r\\n\\t\\r\\n\\t\\tAdvanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred.\\r\\n\\t\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\tEducation: \\r\\n\\r\\n\\t\\r\\n\\t\\tHigh School diploma or GED required; college degree preferred.\\r\\n\\t\\r\\n\\t\\r\\n\\tSubject Expertise: \\r\\n\\t\\r\\n\\t\\tDemonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests.\\r\\n\\t\\tReport any unusual occurrences and/or request to Supervisor.\\r\\n\\t\\tRead and abide by all the regulations and rules of conduct stated in the Associate Handbook.\\r\\n\\t\\tMust be service oriented with excellent customer service and sales skills\\r\\n\\t\\tMust be able to effectively communicate to guests, management, and coworkers and read, write and understand the English language\\r\\n\\t\\tMust be energetic and outgoing\\r\\n\\t\\tMust possess excellent interpersonal and organizational skills\\r\\n\\t\\tMust be able to follow directions with attention to detail, speed and accuracy\\r\\n\\t\\tMust be a team player with the ability to work under minimal supervision\\r\\n\\t\\tMust be able to multi-task in a fast-paced work environment\\r\\n\\t\\tMust be able to understand and work with basic financial information and solve basic arithmetic problems\\r\\n\\t\\tMust be able to type 45 wpm and have the ability to input data and access information on the computer\\r\\n\\t\\tMust have proficient working knowledge of Microsoft Office, Opera; preferred.\\r\\n\\t\\tMust be able to exercise confidentiality and discretion.\\r\\n\\t\\r\\n\\t\\r\\n\\r\\n\\r\\nOTHER EXPECTATIONS: \\r\\n\\r\\n\\r\\n\\tAbide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook.\\r\\n\\tDemonstrate a working knowledge of all company safety and security procedures.\\r\\n\\tTravel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues.\\r\\n\\tHours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nBenefits:\\r\\n\\r\\nSpringboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes:\\r\\n\\r\\nFull Time Benefits\\r\\n\\r\\n\\r\\n\\tCompetitive Base Salary\\r\\n\\tPTO\\r\\n\\tMedical, Dental, Vision, Life, Pet Insurance\\r\\n\\t401K\\r\\n\\tCostco Membership\\r\\n\\tBereavement Leave\\r\\n\\tManagement Contract Referral Program\\r\\n\\tEducation Assistance\\r\\n\\r\\n\\r\\nAdditional Per Position\\r\\n\\r\\n\\r\\n\\tEmployee Rates at all of Springboard Hospitality’s 35+ Hotels\\r\\n\\tMonthly Cell Phone Stipend\\r\\n\\tDry Cleaning Services\\r\\n\\tHotel Level Executive Bonus Program\\r\\n\\tRetention Bonuses\\r\\n\\tLead Share Program\\r\\n\\tAssociate of the Month/Quarter &amp; Company-wide Associate of the Year Programs\\r\\n\\tAssociate Referral Bonus Program\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nSpringboard Hospitality Core Values: \\r\\n\\r\\n\\r\\n\\tCONNECTED. We are plugged into people, technology and the cutting edge of culture.\\r\\n\\tINDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation.\\r\\n\\tCOLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand.\\r\\n\\tPERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve.\\r\\n\\tDYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nOLS Hotels &amp; Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer.  Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws.  Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.\",\"validThrough\":\"-0001-11-30\"}",
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    "qualifications": "<p><span style=\"font-size:16px;\"><strong>EXPERIENCE:</strong></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:16px;\"><strong>Prior Experience:</strong></span>\r\n\r\n\t<ul>\r\n\t\t<li><span style=\"font-size:16px;\">1+ Previous guest service and/or housekeeping experience.</span></li>\r\n\t</ul>\r\n\t</li>\r\n\t<li><span style=\"font-size:16px;\"><strong>IT Expertise: </strong></span>\r\n\t<ul>\r\n\t\t<li><span style=\"font-size:16px;\">Advanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred.</span></li>\r\n\t</ul>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:16px;\"><strong>Education: </strong></span>\r\n\r\n\t<ul>\r\n\t\t<li><span style=\"font-size:16px;\">High School diploma or GED required; college degree preferred.</span></li>\r\n\t</ul>\r\n\t</li>\r\n\t<li><span style=\"font-size:16px;\"><strong>Subject Expertise: </strong></span>\r\n\t<ul>\r\n\t\t<li><span style=\"font-size:16px;\">Demonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests.</span></li>\r\n\t\t<li><span style=\"font-size:16px;\">Report any unusual occurrences and/or request to Supervisor.</span></li>\r\n\t\t<li><span style=\"font-size:16px;\">Read and abide by all the regulations and rules of conduct stated in the Associate Handbook.</span></li>\r\n\t\t<li><span style=\"font-size:16px;\">Must be service oriented with excellent customer service and sales skills</span></li>\r\n\t\t<li><span style=\"font-size:16px;\">Must be able to effectively communicate to guests, management, and coworkers and read, write and understand the English language</span></li>\r\n\t\t<li><span style=\"font-size:16px;\">Must be energetic and outgoing</span></li>\r\n\t\t<li><span style=\"font-size:16px;\">Must possess excellent interpersonal and organizational skills</span></li>\r\n\t\t<li><span style=\"font-size:16px;\">Must be able to follow directions with attention to detail, speed and accuracy</span></li>\r\n\t\t<li><span style=\"font-size:16px;\">Must be a team player with the ability to work under minimal supervision</span></li>\r\n\t\t<li><span style=\"font-size:16px;\">Must be able to multi-task in a fast-paced work environment</span></li>\r\n\t\t<li><span style=\"font-size:16px;\">Must be able to understand and work with basic financial information and solve basic arithmetic problems</span></li>\r\n\t\t<li><span style=\"font-size:16px;\">Must be able to type 45 wpm and have the ability to input data and access information on the computer</span></li>\r\n\t\t<li><span style=\"font-size:16px;\">Must have proficient working knowledge of Microsoft Office, Opera; preferred.</span></li>\r\n\t\t<li><span style=\"font-size:16px;\">Must be able to exercise confidentiality and discretion.</span></li>\r\n\t</ul>\r\n\t</li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:16px;\"><strong>OTHER EXPECTATIONS: </strong></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:16px;\">Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook.</span></li>\r\n\t<li><span style=\"font-size:16px;\">Demonstrate a working knowledge of all company safety and security procedures.</span></li>\r\n\t<li><span style=\"font-size:16px;\">Travel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues.</span></li>\r\n\t<li><span style=\"font-size:16px;\">Hours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required.</span></li>\r\n</ul>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"font-size:16px;\"><u>Benefits:</u></span></p>\r\n\r\n<p><span style=\"font-size:16px;\">Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes:</span></p>\r\n\r\n<p><span style=\"font-size:16px;\">Full Time Benefits</span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:16px;\">Competitive Base Salary</span></li>\r\n\t<li><span style=\"font-size:16px;\">PTO</span></li>\r\n\t<li><span style=\"font-size:16px;\">Medical, Dental, Vision, Life, Pet Insurance</span></li>\r\n\t<li><span style=\"font-size:16px;\">401K</span></li>\r\n\t<li><span style=\"font-size:16px;\">Costco Membership</span></li>\r\n\t<li><span style=\"font-size:16px;\">Bereavement Leave</span></li>\r\n\t<li><span style=\"font-size:16px;\">Management Contract Referral Program</span></li>\r\n\t<li><span style=\"font-size:16px;\">Education Assistance</span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:16px;\">Additional Per Position</span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:16px;\">Employee Rates at all of Springboard Hospitality’s 35+ Hotels</span></li>\r\n\t<li><span style=\"font-size:16px;\">Monthly Cell Phone Stipend</span></li>\r\n\t<li><span style=\"font-size:16px;\">Dry Cleaning Services</span></li>\r\n\t<li><span style=\"font-size:16px;\">Hotel Level Executive Bonus Program</span></li>\r\n\t<li><span style=\"font-size:16px;\">Retention Bonuses</span></li>\r\n\t<li><span style=\"font-size:16px;\">Lead Share Program</span></li>\r\n\t<li><span style=\"font-size:16px;\">Associate of the Month/Quarter &amp; Company-wide Associate of the Year Programs</span></li>\r\n\t<li><span style=\"font-size:16px;\">Associate Referral Bonus Program</span></li>\r\n</ul>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"font-size:16px;\"><u>Springboard Hospitality Core Values: </u></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:16px;\">CONNECTED. We are plugged into people, technology and the cutting edge of culture.</span></li>\r\n\t<li><span style=\"font-size:16px;\">INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation.</span></li>\r\n\t<li><span style=\"font-size:16px;\">COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand.</span></li>\r\n\t<li><span style=\"font-size:16px;\">PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve.</span></li>\r\n\t<li><span style=\"font-size:16px;\">DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment.</span></li>\r\n</ul>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"font-size:16px;\">OLS Hotels &amp; Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer.  Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws.  Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.</span></p>",
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