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Field Service Technician

1d97ce05 45ca 4f41 Bae6 9cd2bf692001 19000101 000001 · Creedmoor, NC, US, Creedmoor, NC · Remote · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company1d97ce05 45ca 4f41 Bae6 9cd2bf692001 19000101 000001
TitleField Service Technician
Normalized title-
Department / team-
LocationCreedmoor, NC, United States
Work modelRemote / Remote
Employment type-
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-04-01 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Company jobsActive postings from 1d97ce05 45ca 4f41 Bae6 9cd2bf692001 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Creedmoor.Open
Work model jobsActive Remote postings.Open
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Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company1d97ce05 45ca 4f41 Bae6 9cd2bf692001 19000101 000001
Sourced8eded1e-aa3b-430f-871f-80e400576e66
ATS providerADP Workforce Now Recruiting

Description

Job Description CS Medical Job Title: Field Service Technician The CS Medical Field Service Technician, reporting directly to the CS Medical Service Manager, is a Service employee within the CS Medical Service Department based upon (including, but not specific to) applicable education, continuing education/industry professional certification(s), and years of experience within a technical service environment. The Field Service Technician acts as a point of contact for the Service Department's technical issues and service (repair) work related to applicable internal and external (customer-owned) equipment. These technical issues and service (repair) work occur, and are processed via telephonic, email, fax, remote-work location, and in­ person methods. Essential Tasks, Duties, and Responsibilities: Performs installation and verification of external (customer-owned) equipment at medical entities (remote-work locations) within the United States. Receives and resolves external customer generated telephonic, e-mail, fax and in-person technical and service (repair) issues/complaints related to external (customer-owned) equipment. Creates Service documents, coordinates the inter-departmental use-of, and files accordingly in the Service Department's central repository. Maintains accountability of and accurate inventories for CS Medical-Owned equipment and spare parts. Assists in the attainment of a high level of customer feedback, complies with quality standards, and executes Service plans. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Qualifications High-School diploma or equivalent One to three years related experience in a medical device environment or equivalent Strong verbal, interpersonal, and oral communication skills with effective writing and graphical skills High level of computer proficiency including MS Office Suite, Word, Excel and ERP business systems applications High level of customer service and satisfaction skills Willing to travel by air, train, or automobile anywhere in the USA A valid driver's license with a good driving record Attention to detail a must Preferred Qualifications Associates Degree in related field or equivalent Location This position will be based at our Creedmoor, NC headquarters. Terms of Employment This is a full-time, non-exempt, hourly position . Hours The general hours shall be Monday - Friday, 8:00am to 5:00pm with an hour break for lunch. These hours will vary depending on phone coverage and travel schedule. Work Environment While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to a variety of extreme conditions. Work is regularly performed in a combination of office, hospital operating room, central services , cleanroom, and warehouse environments. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is frequently required to sit, stand, and/or walk. The employee is occasionally required to climb, stoop, kneel, crouch or crawl, and reach with arms or hands. The employee must occasionally lift, carry, push or pull up to 110 pounds. Travel Requires approximately 75% travel. Benefits Compensation package includes health insurance, dental insurance, vision insurance, life insurance and Teladoc following an introductory period. Also, a 401K plan with employer contribution is offered. The Company offers paid time off and paid holidays. Employees must be authorized to work lawfully for any employer in the United States. CS Medical prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex , national origin, age, disability or genetic information.

Full job record

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Source IDd8eded1e-aa3b-430f-871f-80e400576e66
Board IDd8eded1e-aa3b-430f-871f-80e400576e66
Provideradp_workforcenow
Provider Job Key598228
TitleField Service Technician
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Employment Type—
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CountryUnited States
RegionNC
CityCreedmoor
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First Seen At2026-05-31 18:57:53Z
Last Seen At2026-06-06 12:09:33Z
Last Checked At2026-06-06 12:09:33Z
Last Changed At2026-06-06 12:09:33Z
Inactive At—
Source Posted At2026-04-01 14:12:00Z
Source Updated At—
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    "requisitionDescription": "<div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.43.16/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.43.16/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><p id=\"isPasted\" style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:5.5pt;margin-right:186.85pt;margin-left:188.35pt;text-align:center;'><strong><span style=\"font-size:18px;color:#333436;\">Job&nbsp;Description</span></strong></p><h1 style='margin-top:13.25pt;margin-right:186.1pt;margin-bottom:.0001pt;margin-left:188.35pt;font-size:15px;font-family:\"Arial\",sans-serif;text-align:center;'><span style=\"color:#333436;\">CS&nbsp;Medical</span></h1><p style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:\"Arial\",sans-serif;'><strong><span style=\"font-size:17px;\">&nbsp;</span></strong></p><p style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:\"Arial\",sans-serif;'><strong><span style=\"font-size:17px;\">&nbsp;</span></strong></p><p style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:8.8pt;margin-right:247.45pt;margin-left:8.4pt;text-indent:-.1pt;line-height:192%;'><strong><span style=\"font-size:15px;line-height:192%;color:#333436;\">Job Title:&nbsp;</span></strong><span style=\"font-size:15px;line-height:192%;color:#333436;\">Field Service Technician&nbsp;</span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:12.1pt;margin-right:4.8pt;margin-left:8.8pt;text-indent:-.05pt;line-height:118%;'><span style=\"color:#333436;\">The CS Medical Field Service Technician, reporting directly to&nbsp;the&nbsp;CS&nbsp;Medical Service Manager, is&nbsp;a&nbsp;Service&nbsp;employee within&nbsp;the&nbsp;CS&nbsp;Medical&nbsp;Service&nbsp;Department based&nbsp;upon (including, but&nbsp;not specific to) applicable education, continuing education/industry professional certification(s), and years of&nbsp;experience within a&nbsp;technical service environment. The Field Service Technician acts as&nbsp;a&nbsp;point of&nbsp;contact for the Service Department&#39;s technical issues and service (repair) work related to&nbsp;applicable internal and&nbsp;external (customer-owned)&nbsp;equipment. These technical issues and service (repair) work occur, and&nbsp;are&nbsp;processed via&nbsp;telephonic, email, fax,&nbsp;remote-work location, and&nbsp;in&shy; person methods.</span></p><h1 style='margin-top:9.45pt;margin-right:0in;margin-bottom:.0001pt;margin-left:9.15pt;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"color:#333436;\">Essential&nbsp;Tasks,&nbsp;Duties,&nbsp;and&nbsp;Responsibilities:</span></h1><p style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:.2pt;'><strong><span style=\"font-size:14px;\">&nbsp;</span></strong></p><ol style=\"list-style-type: decimal;margin-left:35.25px;\"><li><span style=\"line-height:120%;color:#333436;font-size:15px;\">Performs&nbsp;installation&nbsp;and&nbsp;verification&nbsp;of&nbsp;external&nbsp;(customer-owned)&nbsp;equipment&nbsp;at medical entities (remote-work locations) within the&nbsp;United States.</span></li></ol><ol style=\"list-style-type: undefined;margin-left:35.5px;\"><li><span style=\"line-height:118%;color:#333436;font-size:15px;\">Receives&nbsp;and&nbsp;resolves&nbsp;external&nbsp;customer&nbsp;generated&nbsp;telephonic,&nbsp;e-mail,&nbsp;fax&nbsp;and in-person technical and service (repair) issues/complaints&nbsp;related to&nbsp;external (customer-owned) equipment.</span></li></ol><ol style=\"list-style-type: undefined;margin-left:35.6px;\"><li><span style=\"line-height:117%;color:#333436;font-size:15px;\">Creates&nbsp;Service&nbsp;documents,&nbsp;coordinates&nbsp;the&nbsp;inter-departmental&nbsp;use-of,&nbsp;and&nbsp;files accordingly in the Service Department&#39;s central repository.</span></li><li><span style=\"line-height:120%;color:#333436;font-size:15px;\">Maintains&nbsp;accountability&nbsp;of&nbsp;and&nbsp;accurate&nbsp;inventories&nbsp;for&nbsp;CS&nbsp;Medical-Owned equipment and spare parts.</span></li></ol><ol style=\"list-style-type: undefined;margin-left:35.8px;\"><li><span style=\"font-size:15px;\">Assists&nbsp;in&nbsp;the&nbsp;attainment of&nbsp;a&nbsp;high&nbsp;level&nbsp;of&nbsp;customer&nbsp;feedback,&nbsp;complies&nbsp;with</span></li></ol><p style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:2.25pt;margin-right:0in;margin-left:45.85pt;'><span style=\"color:#333436;\">quality&nbsp;standards,&nbsp;and&nbsp;executes&nbsp;Service&nbsp;plans.</span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:.25pt;'><span style=\"font-size:13px;\">&nbsp;</span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:\"Arial\",sans-serif;margin-left:9.95pt;text-indent:.05pt;line-height:101%;'><span style=\"color:#333436;\">Reasonable accommodations&nbsp;may&nbsp;be&nbsp;made&nbsp;to&nbsp;enable&nbsp;individuals with&nbsp;disabilities&nbsp;to perform the essential functions.</span></p><p><span style='font-size:15px;line-height:101%;font-family:\"Arial\",sans-serif;'><br>&nbsp;</span></p><h1 style='margin-top:3.35pt;margin-right:0in;margin-bottom:.0001pt;margin-left:7.5pt;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"color:#333336;\">Minimum&nbsp;Qualifications</span></h1><p style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:.3pt;'><strong><span style=\"font-size:15px;\">&nbsp;</span></strong></p><ul style=\"list-style-type: undefined;\"><li><span style=\"font-size:15px;\">High-School&nbsp;diploma&nbsp;or&nbsp;equivalent</span></li><li>One to three years related experience in a medical device environment or equivalent</li><li>Strong verbal, interpersonal, and oral communication skills with effective writing and graphical skills</li><li>High level of computer proficiency including MS Office Suite, Word, Excel and ERP business systems applications</li><li>High level of customer service and satisfaction skills</li><li>Willing to travel by air, train, or automobile anywhere in the USA</li><li>A valid driver&#39;s license with a good driving record</li><li>Attention to detail a must</li></ul><p style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:.15pt;'><span style=\"font-size:14px;\">&nbsp;</span></p><h1 style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:8.2pt;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"color:#333336;\">Preferred&nbsp;Qualifications</span></h1><p style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:.3pt;'><strong><span style=\"font-size:15px;\">&nbsp;</span></strong></p><div style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: undefined;\"><li style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"font-size:15px;\">Associates&nbsp;Degree&nbsp;in&nbsp;related&nbsp;field&nbsp;or&nbsp;equivalent</span></li></ul></div><p style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"font-size:17px;\">&nbsp;</span></p><h1 style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:8.35pt;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"color:#333336;\">Location</span></h1><p style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:9.6pt;margin-right:0in;margin-left:44.55pt;'><span style=\"color:#333336;\">This&nbsp;position&nbsp;will&nbsp;be&nbsp;based&nbsp;at&nbsp;our&nbsp;Creedmoor,&nbsp;NC&nbsp;headquarters.</span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:10.3pt;margin-right:0in;margin-left:8.8pt;'><strong><span style=\"font-size:14px;color:#333336;\">Terms&nbsp;of&nbsp;Employment</span></strong></p><p style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:7.4pt;margin-right:0in;margin-left:44.55pt;'><span style=\"color:#333336;\">This is a full-time, non-exempt,&nbsp;</span><span style=\"color:#484849;\">hourly&nbsp;</span><span style=\"color:#333336;\">position</span><span style=\"color:#5D5D5D;\">.</span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:.3pt;'><span style=\"font-size:11px;\">&nbsp;</span></p><p><span style='font-size:11px;font-family:\"Arial\",sans-serif;'><br>&nbsp;</span><span style=\"color:#333336;\">Hours</span></p><p><span style='font-size:15px;font-family:\"Arial\",sans-serif;'><br>&nbsp;</span><span style=\"color:#333336;\">The general hours shall be&nbsp;Monday -&nbsp;Friday, 8:00am to 5:00pm with an&nbsp;hour break&nbsp;for&nbsp;lunch.&nbsp;These&nbsp;hours&nbsp;will&nbsp;vary&nbsp;depending on&nbsp;phone&nbsp;coverage&nbsp;and&nbsp;travel schedule.</span></p><p><span style='font-size:15px;line-height:103%;font-family:\"Arial\",sans-serif;'><br>&nbsp;</span><span style=\"color:#333336;\">Work&nbsp;Environment</span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:.2pt;'><strong>&nbsp;</strong></p><p style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:\"Arial\",sans-serif;margin-left:45.25pt;text-indent:-.1pt;line-height:103%;'><span style=\"color:#333336;\">While performing the duties of&nbsp;</span><span style=\"color:#484849;\">this&nbsp;</span><span style=\"color:#333336;\">job, the&nbsp;employee is&nbsp;frequently exposed to moving&nbsp;mechanical&nbsp;parts.&nbsp;The&nbsp;employee is&nbsp;occasionally exposed&nbsp;to&nbsp;a&nbsp;variety&nbsp;of extreme conditions.&nbsp;Work is&nbsp;regularly performed in&nbsp;a combination of office, hospital operating room, central services</span><span style=\"color:#5D5D5D;\">,&nbsp;</span><span style=\"color:#333336;\">cleanroom, and warehouse environments.</span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:.5pt;'><span style=\"font-size:16px;\">&nbsp;</span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:.05pt;margin-right:0in;margin-left:9.45pt;'><strong><span style=\"font-size:14px;color:#333336;\">Physical&nbsp;Demands</span></strong></p><p style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:.5pt;'><strong><span style=\"font-size:15px;\">&nbsp;</span></strong></p><p style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:0in;margin-right:1.6pt;margin-left:45.5pt;line-height:101%;'><span style=\"color:#333336;\">The physical demands described here are representative&nbsp;of those that must be met&nbsp;by an&nbsp;employee to&nbsp;successfully perform the essential functions of&nbsp;this job. The&nbsp;employee is&nbsp;frequently required to sit, stand, and/or walk.&nbsp;The&nbsp;employee is occasionally required&nbsp;to&nbsp;climb,&nbsp;stoop,&nbsp;kneel,&nbsp;crouch&nbsp;or&nbsp;crawl,&nbsp;and&nbsp;reach&nbsp;with&nbsp;arms</span></p><p><span style='font-size:15px;line-height:101%;font-family:\"Arial\",sans-serif;'><br>&nbsp;</span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:3.65pt;margin-right:1.6pt;margin-left:40.95pt;text-indent:.35pt;line-height:103%;'><span style=\"color:#343436;\">or&nbsp;hands.&nbsp;The&nbsp;employee must&nbsp;occasionally lift,&nbsp;carry,&nbsp;push&nbsp;or&nbsp;pull&nbsp;up&nbsp;to&nbsp;110 pounds.</span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:.2pt;'><span style=\"font-size:11px;\">&nbsp;</span></p><h1 style='margin-top:4.65pt;margin-right:0in;margin-bottom:.0001pt;margin-left:5.15pt;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"color:#343436;\">Travel</span></h1><p style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:2.6pt;margin-right:0in;margin-left:41.05pt;'><span style=\"color:#343436;\">Requires&nbsp;approximately&nbsp;75%&nbsp;travel.</span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:.3pt;'><span style=\"font-size:19px;\">&nbsp;</span></p><h1 style='margin-top:4.65pt;margin-right:0in;margin-bottom:.0001pt;margin-left:5.05pt;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"color:#343436;\">Benefits</span></h1><p style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:.1pt;'><strong><span style=\"font-size:21px;\">&nbsp;</span></strong></p><p style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:0in;margin-right:11.4pt;margin-left:41.1pt;line-height:116%;'><span style=\"color:#343436;\">Compensation package includes health insurance, dental insurance, vision insurance, life&nbsp;insurance and&nbsp;Teladoc following an&nbsp;introductory period.&nbsp;Also, a 401K&nbsp;plan&nbsp;with&nbsp;employer contribution is&nbsp;offered.&nbsp;The&nbsp;Company offers&nbsp;paid&nbsp;time off and paid holidays.</span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"font-size:17px;\">&nbsp;</span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:8.45pt;margin-right:11.4pt;margin-left:5.25pt;text-indent:-.05pt;line-height:116%;'><span style=\"color:#343436;\">Employees must&nbsp;be&nbsp;authorized to&nbsp;work&nbsp;lawfully&nbsp;for&nbsp;any&nbsp;employer&nbsp;in&nbsp;the&nbsp;United&nbsp;States. CS&nbsp;Medical prohibits discrimination&nbsp;and harassment of any type and affords equal employment opportunities to&nbsp;employees and&nbsp;applicants without regard&nbsp;to&nbsp;race,&nbsp;color, religion, sex</span><span style=\"color:#545659;\">,&nbsp;</span><span style=\"color:#343436;\">national origin, age, disability or genetic information.</span></p></div></div></div></div></div></div>\n",
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