Peabody Maintenance Qualified Supervisor

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  "last_changed_at": "2026-06-16T10:27:44.260Z",
  "active_status": "active"
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  "language": "en",
  "location": {
    "raw": "Hertford, Hertfordshire, SG13 7NW, United Kingdom",
    "city": "Hertford",
    "region": "Hertfordshire",
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    "confidence": 0.8
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  "inferred_at": "2026-06-19T10:26:13.301Z",
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    "location": {
      "raw": "Hertford, Hertfordshire, SG13 7NW, United Kingdom",
      "city": "Hertford",
      "region": "Hertfordshire",
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      "confidence": 0.8
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  "list_job": {
    "id": "168",
    "isRemote": null,
    "location": {
      "city": "Hertford",
      "state": "Hertfordshire"
    },
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    "departmentId": "18441",
    "locationType": "2",
    "jobOpeningName": "Peabody Maintenance Qualified Supervisor",
    "departmentLabel": "Supervisory",
    "employmentStatusLabel": "Full Time"
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  "detail_job_opening": {
    "location": {
      "city": "Hertford",
      "state": "Hertfordshire",
      "postalCode": "SG13 7NW",
      "addressCountry": "United Kingdom"
    },
    "datePosted": "2026-06-16",
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    "description": "<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">The Role</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>The Qualified Supervisor  – Peabody Maintenance is the technical authority responsible for ensuring all Non EICR, maintenance activities under Lot 3 of the Peabody Term Programme are completed safely, compliantly and in accordance with applicable legislation, standards, client requirements and company procedures. Reporting to the Peabody Maintenance Contracts Manager, with a dotted-line responsibility to the Technical Manager, the post-holder provides technical leadership, supervision and competency oversight to Site Supervisors, Engineers, Specialist Operatives and Specialist Subcontractors delivering Emergency Lighting, Portable Appliance Testing (PAT), Lightning Protection Systems (LPS), Photovoltaic (PV) Systems, Height Safety Systems and associated remedial works. The Supervisor is accountable for technical compliance, certification quality, engineer and subcontractor competency, audit performance and maintenance standards across all disciplines within the Peabody planned and reactive maintenance portfolio. The role acts as the primary technical escalation point for maintenance compliance matters and supports the successful delivery of statutory compliance obligations across the contract.</span><span> </span></span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Key Responsibilities</span><br></span></p>\n<ul></ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Direct line and people management of Site Supervisors, Engineers and Specialist Operatives. Following the People Manager Guide to ensure that you build a high-performance team, create an accountable and values-driven culture, and nurture the growth and development of team members.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Conduct regular performance reviews, provide coaching and mentoring, and support career development pathways.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Supervise the day-to-day activities of Engineers and specialist subcontractors undertaking planned maintenance, inspections, testing, reactive repairs and remedial works across the non EICR aspect of Lot 3 of the Peabody Term Programme.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Support the Contract Manager in the delivery of contractual compliance programmes, ensuring works are completed safely, efficiently and within agreed timescales.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Conduct regular site inspections, quality checks and post-inspections to verify workmanship, technical compliance and adherence to company standards.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Conduct technical audits, quality inspections and performance reviews of subcontractor-delivered works and implement corrective actions where required.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Lead the day-to-day supervision of specialist security subcontractors, ensuring compliance with contractual KPIs, certification requirements, company procedures and client standards.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Review subcontractor RAMS, competency records, training records and site documentation to ensure compliance prior to works commencing.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Provide technical oversight, guidance and quality assurance across all maintenance compliance disciplines, including Emergency Lighting, Portable Appliance Testing (PAT), Lightning Protection Systems (LPS), Photovoltaic (PV) systems and Height Safety equipment, ensuring inspections, testing, certification and remedial works are completed in accordance with applicable legislation, British Standards, manufacturer requirements, client specifications and company procedures. Review and provide technical guidance on remedial works arising from Fire Risk Assessments (FRA), compliance inspections, maintenance defect reports and client compliance actions, ensuring effective resolution and ongoing statutory compliance.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Support the implementation of safe systems of work, ensuring engineers comply with RAMS, company Health &amp; Safety procedures and site-specific requirements.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Provide technical support, coaching and guidance to engineers and improvers, promoting best practice and consistent standards across the contract.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Support the onboarding and technical approval of specialist subcontractors by reviewing qualifications, accreditations, competency records, certifications and technical capabilities relevant to their discipline</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Monitor subcontractor performance, quality, compliance and certification standards and escalate concerns to the Contract Manager where required.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Act as the primary technical escalation point for complex maintenance compliance issues, interpreting standards, manufacturer requirements and industry guidance to support operational delivery and ensure consistent technical decision-making.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Act as the designated Qualified Supervisor in accordance with NICEIC requirements where applicable and maintain oversight of all electrical certification issued under the company’s registration.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Identify technical skills gaps, performance issues, quality concerns and competency deficiencies through audits, supervision visits and performance reviews, implementing targeted training and development plans to improve competence, quality and compliance performance</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Develop and deliver technical training programmes, toolbox talks and competency workshops to engineers, supervisors and apprentices, ensuring teams remain current with legislative changes, client requirements and industry best practice.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Ensure full compliance with all applicable statutory obligations, including Electrical Safety Standards Regulations, Building Safety requirements, Awaab’s Law obligations and client-mandated compliance procedures</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Monitor engineer productivity, utilisation and work quality, ensuring resources are effectively deployed to meet contractual and operational requirements.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Support the delivery of satisfactory PPM outcomes wherever reasonably practicable through appropriate remedial recommendations, technical guidance and quality control processes.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Discharge supplier-side Principal Contractor duties under CDM 2015, including site-specific RAMS supplied to Peabody before works commence, daily asbestos checks against Peabody’s asbestos portal/register before each visit.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Review work-in-progress activities, monitor completion progress and assist in removing barriers to delivery.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Liaise with residents, client representatives and other stakeholders in a professional manner, promoting positive customer experiences and maintaining company standards.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Carry out electrical testing, inspection, installation and maintenance works as required</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Ensure all documentation, job records, photographs and certification information are completed accurately and submitted within required timescales.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Review and approve certification, inspection reports, maintenance records and associated documentation completed by engineers and specialist subcontractors prior to issue to the client.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Ensure safe working procedures in accordance with the current health and safety regulations and all other relevant regulations.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Prepare quotations and variations and liaise with suppliers and order materials where required and c reviews of incomplete jobs (‘WIPs’)</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Support investigation and resolution of technical escalations, defects, complaints, incidents and non-conformances.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Ensure personal CPD and CPD for direct reports is kept up to date and recorded</span><span> </span></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Support business improvement initiatives and contribute to the achievement of operational, quality and compliance objectives.</span><span> </span></span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">What You Will Have</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Required:City and Guilds NVQ level 3 Electrotechnical Qualification or equivalent </span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Required: AM2 practical assessment </span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Required: Completed apprenticeship </span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Required: City and Guilds 2391-51 or equivalent </span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Required: City and Guilds 2382-18 – BS7671 18th Edition update. </span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Required: Demonstrable experience operating as a Qualified Supervisor within an NICEIC, NAPIT or equivalent accredited environment </span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Required: Detailed working knowledge of BS 7671, Electrical Safety Standards Regulations and EICR processes within residential and social housing environments. </span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Required: Experience supervising electrical testing engineers and reviewing certification within a compliance-led environment. </span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Required: Strong IT skills, including client portals, mobile workforce systems, certificate-management software (PDF upload with naming conventions) and Microsoft 365. </span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Preferred: SMSTS and IOSH Managing Safely (or NEBOSH General/Construction Certificate); working knowledge of CDM 2015 Principal Contractor duties. </span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Key Performance Indicators / Accountabilities</span></p>\n<ul></ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Personal and Engineers/Improvers CPD to be kept up to date and recorded (Minimum &gt;98% of staff CPD kept up to date)</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Team Development – Successful completion of performance reviews, development plans and competency assessments for all direct reports.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Client &amp; Accreditation Performance – Positive outcomes from client audits, NICEIC assessments and compliance inspections with no major findings attributable to technical supervision failures.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Peabody SLA Compliance – Meet or exceed Peabody’s contractual response, compliance, repair and certificate-turnaround SLAs every month, with no rolling-quarter SLA breach attributable to technical performance.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Technical Compliance &amp; Certification Quality – Achieve 100% compliance with applicable legislation, standards and company procedures across audited works; maintain a minimum 98% first-time acceptance rate for certification submissions, inspection reports and audit reviews across all maintenance disciplines.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Health &amp; Safety Compliance – Ensure full compliance with company Health &amp; Safety procedures, RAMS and safe systems of work, with zero preventable breaches attributable to site supervision.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Legislative &amp; regulatory compliance – ensure full compliance with all applicable statutory obligations, including Electrical Safety Standards Regulations, Building Safety requirements, Awaab’s Law obligations and client-mandated compliance procedures.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Engineer &amp; Subcontractor Competency – 100% of directly employed operatives and specialist subcontractors maintaining valid qualifications, competency assessments, DBS checks (where applicable), accreditations and training records relevant to their scope of work</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>Resident Experience – Support achievement of Peabody resident satisfaction, first-time fix and complaint resolution targets across Lot 3</span><span> </span></span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">What We Offer</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">At Fixatex, we believe great work deserves great rewards. You can expect:</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Competitive salary based on experience</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Private healthcare contribution</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">25 days annual leave plus bank holidays </span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Company vehicle with private mileage allowance and fuel card</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Supportive sick pay and wellbeing policies<br></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Ongoing training and development in our purpose-built training centre</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Clear progression opportunities</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">A genuine team environment where everyone’s input matters</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">A supportive workplace that recognises the need for flexibility</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Regular team events and celebrations</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">£1000 employee referral scheme</span></li>\n</ul>",
    "compensation": "Up to £53,000k ",
    "departmentId": "18441",
    "locationType": "2",
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    "jobOpeningName": "Peabody Maintenance Qualified Supervisor",
    "departmentLabel": "Supervisory",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Manager/Supervisor",
    "jobOpeningShareUrl": "https://fixatex.bamboohr.com/careers/168",
    "employmentStatusLabel": "Full Time"
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}