Remote Certified Medical Assistant (Contract / Part Time)

{
  "content_hash": "5b1c944aef15f33ebc6577386e95f1e26b7d558818e57401d8a3b72a238c7220",
  "source_hash": "91885871134597a22d3e256d7f88fec7d0a8a3a212e0d6cb8d6c59e4f1f7c149",
  "last_changed_at": "2026-05-29T07:01:32.227Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "United States",
    "city": null,
    "region": null,
    "country": "United States",
    "is_remote": true,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T07:57:01.798Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "United States",
      "city": null,
      "region": null,
      "country": "United States",
      "is_remote": true,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": "remote",
  "salary_period": null,
  "workplace_type": "remote",
  "salary_currency": null
}

{}

{
  "lists": [
    {
      "text": "What You’ll Do:",
      "content": "\n<li>Assist patients with <strong>connecting to telehealth video visits</strong> and troubleshooting technical issues.</li>\n<li>Guide patients through the <strong>virtual intake process</strong>, ensuring a seamless experience.</li>\n<li>Collect and document vital signs, medical history, and medication reconciliation.</li>\n<li>Administer and complete <strong>screening questionnaires</strong> as part of patient intake.</li>\n<li>Handle <strong>inbound calls</strong>, assess patient needs, and provide appropriate guidance.</li>\n<li>Offer <strong>live phone support</strong> to answer questions and address concerns before appointments.</li>\n<li>Proactively <strong>manage patient care workflows</strong> from initial outreach to case resolution.</li>\n<li>Escalate abnormal or elevated <strong>vital signs, medical history concerns, or other clinical concerns</strong> to RNs.</li>\n<li>Accurately <strong>document all patient interactions</strong> using electronic health records (EHR) including but not limited to AthenaOne and Healthie; document all calls through platforms including Salesforce; utilize phone call scripts and EHR macros.</li>\n<li>Index patient cases based on <strong>screening results and vital signs</strong> for follow-up and prioritization.</li>\n"
    },
    {
      "text": "Required Qualification:",
      "content": "\n<li>Minimum <strong>3- 5 years of experience</strong> as a Certified Medical Assistant (<strong>remote CMA experience preferred</strong>).</li>\n<li><strong>Medical Assistant Certification</strong> through AAMA, AMT, NHA, or NCCT.</li>\n<li>High school diploma or equivalent (<strong>higher education is a plus</strong>).</li>\n<li>Experience handling <strong>high call volumes</strong> in a fast-paced environment.</li>\n<li>Familiarity with <strong>EHR systems</strong> for documentation. AthenaOne experience preferred.&nbsp;</li>\n<li>Tech-savvy with the ability to quickly adapt to new platforms, including <strong>Slack and Google Suite</strong></li>\n<li>Strong <strong>oral, written, and interpersonal communication skills</strong>.</li>\n<li>Proven ability to work successfully with <strong>diverse patient populations</strong>.</li>\n<li>Ability to <strong>work independently</strong> and effectively <strong>prioritize tasks</strong>.</li>\n"
    },
    {
      "text": "Preferred Qualifications: ",
      "content": "\n<li>Experience working with <strong>AthenaOne EHR</strong>, <strong>Salesforce and Slack</strong> (or similar platforms).</li>\n<li><strong>2- 4 years of telehealth or phone-based patient care experience</strong><a rel=\"noopener noreferrer\" href=\"http://experience.Being\" class=\"postings-link\">.</a></li>\n<li><strong>Being bilingual in Spanish</strong> is a plus.</li>\n"
    },
    {
      "text": "Why Join Us?",
      "content": "\n<li>By joining our team, you’ll play a vital role in <strong>expanding access to virtual healthcare</strong>, ensuring that patients receive <strong>comprehensive, high-quality care</strong> from the moment they begin their telehealth visit.</li>\n<li>If you’re passionate about patient care and thrive in a <strong>remote, tech-driven environment</strong>, we’d love to hear from you!</li>\n"
    }
  ],
  "country": "US",
  "createdAt": 1741028015598,
  "updatedAt": null,
  "categories": {
    "team": "Clinical Contractors",
    "location": "United States",
    "commitment": "Contractor",
    "department": "Remote Care Services",
    "allLocations": [
      "United States"
    ]
  },
  "salaryRange": null,
  "workplaceType": "remote"
}