bluedoor data·Job Postings API·bluedoor.sh ↗

Home › Companies › 016d6154 Ba29 4fdf 958f C1213235e929 19000101 000001 › NASA ESD Tier 1 Customer Service Rep

NASA ESD Tier 1 Customer Service Rep

016d6154 Ba29 4fdf 958f C1213235e929 19000101 000001 · Philadelphia, PA, US, Philadelphia, PA · Remote · Active · $19–$19 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
Company016d6154 Ba29 4fdf 958f C1213235e929 19000101 000001
TitleNASA ESD Tier 1 Customer Service Rep
Normalized title-
Department / team-
LocationPhiladelphia, PA, United States
Work modelRemote / Remote
Employment type-
Salary$19–$19 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-17 / 2026-06-18
Changed / last seen2026-06-18 / 2026-06-18

Related slices

PageWhat it containsOpen
Company jobsActive postings from 016d6154 Ba29 4fdf 958f C1213235e929 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Philadelphia.Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company016d6154 Ba29 4fdf 958f C1213235e929 19000101 000001
Source2a51b80f-8858-47b6-aeac-907fb48f0e40
ATS providerADP Workforce Now Recruiting

Description

Job Description: Tier 1 Enterprise Service Desk Representative Type – Hourly Business Unit – NASA Enterprise Service Desk Reports to: ESD Team Lead Locations: Stennis, MS | Philadelphia, PA | Remote Summary: This position provides Tier 1 support for NASA IT services including but not limited to desktop, mobile devices, networks, and password resets. Documents all support activity in ServiceNow tracking system. This position receives, comprehends, provides, and responds to routine technical informational inquiries and service requests through the use of various communication technologies including but not limited to telephones, e-mail, facsimile, postal mail, and the Internet. The Tier 1 ESD representative is also responsible for responding to escalated and more complex inquiries on a broader scope of topics related to technical help desk topics. Tasks may require simple adaptation and interpretation of provided job reference materials. Responsible for effectively handling customer contacts (i.e. phone calls, e-mail, TDD, etc.). Documents inquiry outcomes for accurate tracking of the help desk interaction. Maintains positive customer relations and coordinates with various functions within the organization to ensure customer requests and questions are handled appropriately and timely. Essential Duties and Responsibilities include the following; other duties may be assigned: Troubleshoot and resolve IT issues for NASA customers contacting the NASA Enterprise Service Desk via telephone, email and web. Handles inbound customer contacts. Follow established escalation procedures. Resolves and responds to written customer inquiries and phone calls. Handles customer questions/issues requiring follow-up and exercises independent judgment within set guidelines. Uses reasonable independent judgment to respond to customer questions/issues for which no definitive guidelines are in place. Develops and maintains positive customer relationships and as well as team members and supervisors. Applies critical thinking and problem solving skills to customer issues. Focuses on customer retention by providing superior levels of service. Acts as part of an overall customer service team member to assist team in meeting goals and quality objectives Understands critical and urgent nature of phone answering as well as responding to other interaction types whether they are e-mail, web chat or other. Provides good interpersonal skills in handling customer inquiries. Work Schedule – Set Shifts are offered. Tier 1 support is provided 24 hours a day, 7 days a week, 365 days a year. Shift schedules are based on customer need and are subject to change. Security/Background Check: Must be able to submit application and be accepted by NASA for Position of Trust Supervisory Responsibilities: This position has no supervisory responsibilities. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED) required w/ some college preferred; or one year related experience and/or training; or equivalent combination of education and experience. Experience with computers and keyboarding skills required (or alternate technology that facilitates computer keyboarding/data input). Prior experience working with Microsoft Word and Microsoft Excel desired. Communication Skills: Ability to comprehend basic instructions, short correspondence, and memos. Ability to compose basic correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Skills: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Reasoning Ability: Ability to multi-task is desired. Representatives move between email and phone support. Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Accommodations are be made to enable individuals with disabilities to perform the essential functions. Such accommodations must be directly related to the work being performed, and must be readily available and financially assessable. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. C, EEO/Disability/Vets

Full job record

Job ID6170832e412d8f4d4b24e1e94de5e49a81fb4d46
Org ID5996feaa-1b3e-4ac2-bce6-29c8473ba633
Source ID2a51b80f-8858-47b6-aeac-907fb48f0e40
Board ID2a51b80f-8858-47b6-aeac-907fb48f0e40
Provideradp_workforcenow
Provider Job Key597982
TitleNASA ESD Tier 1 Customer Service Rep
Normalized Title—
Statusactive
Activeyes
Location TextPhiladelphia, PA, US, Philadelphia, PA
Department—
Team—
Employment Type—
Workplace Typeremote
Remote Policyremote
CountryUnited States
RegionPA
CityPhiladelphia
Salary Raw18.90 To 18.90 (USD) Annually
Salary Min18.9
Salary Max18.9
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=016d6154-ba29-4fdf-958f-c1213235e929&ccId=19000101_000001&lang=en_US&type=JS&jobId=597982&jwId=9201211101422_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=016d6154-ba29-4fdf-958f-c1213235e929&ccId=19000101_000001&lang=en_US&type=JS&jobId=597982&jwId=9201211101422_1
First Seen At2026-06-18 12:19:13Z
Last Seen At2026-06-18 12:19:13Z
Last Checked At2026-06-18 12:19:13Z
Last Changed At2026-06-18 12:19:13Z
Inactive At—
Source Posted At2026-06-17 16:33:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=016d6154-ba29-4fdf-958f-c1213235e929|19000101_000001/date=2026-06-18/2026-06-18T12-19-13-443Z-ad7bc24a33b99d654f0c9ba50d2f81e65644d3b466c58ba37cb349b5c23fe6da.json
Event Fields
{
  "content_hash": "7c137fa5c18bddbf0ab39015677833a6a8b003ec982ca3c5df67bad11ed23f4b",
  "source_hash": "08971a8f0c099e4bc006d853e4f1b2089483a32f9bb389a4b21fed81da04d41a",
  "last_changed_at": "2026-06-18T12:19:13.872Z",
  "active_status": "active"
}
Parsed Structured
{
  "language": "en",
  "location": {
    "raw": "Philadelphia, PA, US, Philadelphia, PA",
    "city": "Philadelphia",
    "region": "PA",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": 18.9,
  "salary_min": 18.9,
  "inferred_at": "2026-06-18T12:19:13.854Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Philadelphia, PA, US, Philadelphia, PA",
      "city": "Philadelphia",
      "region": "PA",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": "remote",
  "salary_period": "year",
  "workplace_type": "remote",
  "salary_currency": "USD"
}
Extensions
{}
Native Structured
{
  "detail": {
    "links": [],
    "itemID": "9201211101422_1",
    "postDate": "2026-06-17T12:33:00.000-04:00",
    "payGradeRange": {
      "maximumRate": {
        "amountValue": 18.9,
        "currencyCode": "USD"
      },
      "minimumRate": {
        "amountValue": 18.9,
        "currencyCode": "USD"
      }
    },
    "customFieldGroup": {
      "codeFields": [
        {
          "nameCode": {
            "codeValue": "SalaryType"
          },
          "codeValue": "AN",
          "shortName": "Annually"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRangeType"
          },
          "codeValue": "RANGE",
          "shortName": "RANGE"
        }
      ],
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2026-06-17T12:33Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-18T08:19Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "597982"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          },
          "stringValue": "Direct Labor"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRange"
          },
          "stringValue": "18.90 To 18.90 (USD) Annually"
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "NASA ESD Tier 1 Customer Service Rep",
    "clientRequisitionID": "1861",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Philadelphia",
          "postalCode": "19107",
          "countrySubdivisionLevel1": {
            "codeValue": "PA"
          }
        },
        "nameCode": {
          "shortName": " Philadelphia, PA, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "requisitionDescription": "<div><div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.2.27/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.2.27/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.49.19/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.49.19/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;' id=\"isPasted\"><strong><span style=\"font-size:21px;\">&nbsp;</span></strong></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style=\"font-size:21px;\">Job Description:</span></strong></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style=\"font-size:21px;\">&nbsp;</span></strong></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style=\"font-size:21px;\">Tier 1 Enterprise Service Desk Representative</span></strong></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style=\"font-size:21px;\">&nbsp;</span></strong></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style=\"font-size:21px;\">Type &ndash; Hourly</span></strong></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style=\"font-size:21px;\">&nbsp;</span></strong></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style=\"font-size:21px;\">Business Unit &ndash; NASA Enterprise Service Desk</span></strong></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style=\"font-size:21px;\">&nbsp;</span></strong></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style=\"font-size:21px;\">Reports to: ESD Team Lead</span></strong></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><br></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style=\"font-size:21px;\">Locations: Stennis, MS | Philadelphia, PA | Remote</span></strong></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'>&nbsp;</p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style=\"font-size:19px;\">Summary:</span></strong></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:15px;\">&nbsp;</span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"color:black;\">This position provides Tier 1 support for NASA IT services including but not limited to desktop, mobile devices, networks, and password resets. Documents all support activity in ServiceNow tracking system.</span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'>&nbsp;</p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:15px;\">&nbsp;</span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'>This position receives, comprehends, provides, and responds to routine technical informational inquiries and service requests through the use of various communication technologies including but not limited to telephones, e-mail, facsimile, postal mail, and the Internet. &nbsp;The Tier 1 ESD representative is also responsible for responding to escalated and more complex inquiries on a broader scope of topics related to technical help desk topics. Tasks may require simple adaptation and interpretation of provided job reference materials.</p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:15px;\">&nbsp;</span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'>Responsible for effectively handling customer contacts (i.e. phone calls, e-mail, TDD, etc.). &nbsp;Documents inquiry outcomes for accurate tracking of the help desk interaction. &nbsp;Maintains positive customer relations and coordinates with various functions within the organization to ensure customer requests and questions are handled appropriately and timely.</p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:15px;\">&nbsp;</span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style=\"font-size:19px;\">Essential Duties and&nbsp;</span></strong>Responsibilities include the following; other duties may be assigned:</p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'>&nbsp;</p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"square\"><li style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"color:black;\">Troubleshoot and resolve IT issues for NASA customers contacting the NASA Enterprise Service Desk via telephone, email and web.&nbsp;</span>Handles inbound customer contacts.</li><li style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'>Follow established escalation procedures.</li><li style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'>Resolves and responds to written customer inquiries and phone calls.</li><li style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'>Handles customer questions/issues requiring follow-up and exercises independent judgment within set guidelines. &nbsp; &nbsp; &nbsp; &nbsp;Uses reasonable independent judgment to respond to customer questions/issues for which no definitive guidelines are in place.</li><li style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'>Develops and maintains positive customer relationships and as well as team members and supervisors.</li><li style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'>Applies critical thinking and problem solving skills to customer issues.</li><li style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'>Focuses on customer retention by providing superior levels of service.</li><li style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'>Acts as part of an overall customer service team member to assist team in meeting goals and quality objectives</li><li style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'>Understands critical and urgent nature of phone answering as well as responding to other interaction types whether they are e-mail, web chat or other.&nbsp;</li><li style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'>Provides good interpersonal skills in handling customer inquiries.</li></ul><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'>&nbsp;</p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style=\"color:black;background:yellow;\">Work Schedule</span></strong><span style=\"color:black;background:yellow;\">&nbsp;&ndash; Set Shifts are offered. Tier 1 support is provided 24 hours a day, 7 days a week, 365 days a year. Shift schedules are based on customer need and are subject to change.</span><span style=\"color:black;\">&nbsp;&nbsp;</span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"color:black;\">&nbsp;</span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style=\"color:black;\">Security/Background Check:</span></strong></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"color:black;background:yellow;\">Must be able to submit application and be accepted by NASA for Position of Trust</span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'>&nbsp;</p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style=\"font-size:19px;\">Supervisory Responsibilities: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></strong></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:15px;\">&nbsp;</span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'>This position has no supervisory responsibilities.</p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:15px;\">&nbsp;</span></p><p><strong><span style='font-size:19px;font-family:\"Times New Roman\",serif;'><br>&nbsp;</span></strong></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style=\"font-size:19px;\">Qualifications:</span></strong></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:15px;\">&nbsp;</span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:15px;\">&nbsp;</span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;text-align:justify;'><strong><span style=\"font-size:19px;\">Education and/or Experience:&nbsp;</span></strong><span style=\"font-size:19px;\">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:15px;\">&nbsp;</span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'>High school diploma or general education degree (GED) required w/ some college preferred; or one year related experience and/or training; or equivalent combination of education and experience. &nbsp;Experience with computers and keyboarding skills required (or alternate technology that facilitates computer keyboarding/data input). &nbsp;Prior experience working with Microsoft Word and Microsoft Excel desired.</p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:15px;\">&nbsp;</span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style=\"font-size:19px;\">Communication Skills:&nbsp;</span></strong><span style=\"font-size:19px;\">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:15px;\">&nbsp;</span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'>Ability to comprehend basic instructions, short correspondence, and memos. &nbsp;Ability to compose basic correspondence. &nbsp;Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.</p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'>&nbsp;</p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style=\"font-size:19px;\">Mathematical Skills:&nbsp;</span></strong><span style=\"font-size:19px;\">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:15px;\">&nbsp;</span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'>Ability to add and subtract two digit numbers and to multiply and divide with 10&#39;s and 100&#39;s.</p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:15px;\">&nbsp;</span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style=\"font-size:19px;\">Reasoning Ability:</span></strong><span style=\"font-size:19px;\">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:15px;\">&nbsp;</span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'>Ability to multi-task is desired. &nbsp;Representatives move between email and phone support. Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. &nbsp;Ability to deal with problems involving a few concrete variables in standardized situations.</p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:15px;\">&nbsp;</span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style=\"font-size:19px;\">Physical Requirements:&nbsp;</span></strong></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:15px;\">&nbsp;</span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Accommodations are be made to enable individuals with disabilities to perform the essential functions. &nbsp;Such accommodations must be directly related to the work being performed, and must be readily available and financially assessable. &nbsp;While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. &nbsp;The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.</p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:15px;\">&nbsp;</span></p><h2 style='margin:0in;margin-bottom:.0001pt;font-size:19px;font-family:\"Times New Roman\",serif;'>Work Environment:</h2><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:15px;\">&nbsp;</span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. C,</p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'>&nbsp;</p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'>&nbsp;</p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><strong>&nbsp;</strong></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><strong>EEO/Disability/Vets</strong></p></div></div></div></div></div></div></div></div></div></div></div></div>\n",
    "sponsoredVisaTypeCodes": []
  },
  "list_job": {
    "links": [],
    "itemID": "9201211101422_1",
    "postDate": "2026-06-17T12:33:00.000-04:00",
    "payGradeRange": {
      "maximumRate": {
        "amountValue": 18.9,
        "currencyCode": "USD"
      },
      "minimumRate": {
        "amountValue": 18.9,
        "currencyCode": "USD"
      }
    },
    "customFieldGroup": {
      "codeFields": [
        {
          "nameCode": {
            "codeValue": "SalaryType"
          },
          "codeValue": "AN",
          "shortName": "Annually"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRangeType"
          },
          "codeValue": "RANGE",
          "shortName": "RANGE"
        }
      ],
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2026-06-17T12:33Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-18T08:19Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "597982"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          },
          "stringValue": "Direct Labor"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRange"
          },
          "stringValue": "18.90 To 18.90 (USD) Annually"
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "NASA ESD Tier 1 Customer Service Rep",
    "clientRequisitionID": "1861",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Philadelphia",
          "postalCode": "19107",
          "countrySubdivisionLevel1": {
            "codeValue": "PA"
          }
        },
        "nameCode": {
          "shortName": " Philadelphia, PA, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/597982?cid=016d6154-ba29-4fdf-958f-c1213235e929&ccId=19000101_000001&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 25531
  },
  "detail_errors": []
}
Get this page with API

Rendered from the bluedoor Job Postings API. Reproduce it:

GET https://api.bluedoor.sh/job-postings/v1/jobs/6170832e412d8f4d4b24e1e94de5e49a81fb4d46?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/5996feaa-1b3e-4ac2-bce6-29c8473ba633JSON
GET https://api.bluedoor.sh/job-postings/v1/sources/2a51b80f-8858-47b6-aeac-907fb48f0e40JSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/6170832e412d8f4d4b24e1e94de5e49a81fb4d46/eventsJSON

Docs · Get an API key