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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.28.20/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"></div><p id=\"isPasted\"><strong><span style='font-family: \"times new roman\", serif; font-size: 16px;'>Department: </span></strong><span style='font-family: \"times new roman\", serif; font-size: 16px;'>&nbsp; &nbsp;Community Support Programs&nbsp;</span></p><p><span style='font-family: \"times new roman\", serif; font-size: 16px;'><strong>Reports to: &nbsp; &nbsp; &nbsp;</strong> Direct Care Supervisor of CBDV&nbsp;</span></p><p><span style='font-family: \"times new roman\", serif; font-size: 16px;'><strong>Schedule:</strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Full time position: 37.5 hours/week, Monday&mdash;Friday 9am-5pm with flexibility to work after 5pm or unless Director/Supervisor state otherwise; Requires weekend and evening work; Part-time position requires the same with hours varied</span></p><p><span style='font-family: \"times new roman\", serif; font-size: 16px;'><strong>FLSA Status: &nbsp; &nbsp;</strong>Non-Exempt&nbsp;</span></p><p><span style='font-family: \"times new roman\", serif; font-size: 16px;'><strong>Starting Rate: &nbsp;</strong>&nbsp;$23.00/hour</span></p><p><span style='font-family: \"times new roman\", serif; font-size: 16px;'>The YWCA of Western MA is dedicated to eliminating racism and empowering survivors. The YW provides a safe place for survivors of domestic violence, sexual assault, and human trafficking. Our programs and services include crisis shelter and transitional housing for survivors and their families, counseling, SAFEPLAN court advocacy, community education, supervised visitation, and vocational training for youth. The YWCA provides services at several sites, including Holyoke, Northampton, Westfield, and our primary Springfield campus.</span></p><p><span style='font-family: \"times new roman\", serif; font-size: 16px;'><strong><u>Expectations of all employees</u></strong></span></p><p><span style='font-family: \"times new roman\", serif; font-size: 16px;'>In the performance of essential and general job responsibilities, all YWCA employees are expected to:&nbsp;</span></p><ul><li style='font-family: \"times new roman\", serif; font-size: 16px;'>Demonstrate commitment to the YW&rsquo;s mission and principles of trauma-informed work.</li><li style='font-family: \"times new roman\", serif; font-size: 16px;'>Represent the YW in a professional and competent manner to participants, community members, organizational partners, and other stakeholders.&nbsp;</li><li style='font-family: \"times new roman\", serif; font-size: 16px;'>Support policies, practices, and decisions that demonstrate our shared accountability for racial equity.</li><li style='font-family: \"times new roman\", serif; font-size: 16px;'>Communicate openly and contribute to the development of others.</li><li style='font-family: \"times new roman\", serif; font-size: 16px;'>Coordinate efforts across teams, programs, and partner organizations.</li><li style='font-family: \"times new roman\", serif; font-size: 16px;'>Maintain professional behavior and strict confidentiality.</li><li style='font-family: \"times new roman\", serif; font-size: 16px;'>Foster a positive working environment.</li></ul><p><span style='font-family: \"times new roman\", serif; font-size: 16px;'><strong><u>Position Purpose</u></strong></span></p><p><span style='font-family: \"times new roman\", serif; font-size: 16px;'>The Domestic Violence Services Counselor provides emotional support, individual counseling, safety planning, court advocacy, medical advocacy, and support groups to survivors of domestic violence. Provide Domestic Violence education classes to survivors. The position also supports community outreach and education efforts. The Domestic Violence Counselor is a key member of an on-call rotation, providing on-site medical advocacy at five area hospitals, including Baystate Medical Center, Mercy Medical Center, Holyoke Medical Center, Noble Hospital, and Wing Hospital.</span></p><p><span style='font-family: \"times new roman\", serif; font-size: 16px;'><strong><u>Essential Responsibilities</u></strong></span></p><ul><li style='font-family: \"times new roman\", serif; font-size: 16px;'>Provide in person or virtual individual counseling to survivors of domestic violence in English and/or Spanish for an average of 12-15 sessions, depending on the necessity, with a focus on safety planning and options to satisfy survivor-identified immediate needs.</li><li style='font-family: \"times new roman\", serif; font-size: 16px;'>Be available and provide individual counseling services of domestic violence after agency hours; be flexible to work after 5pm at least twice a week to accommodate client schedules.</li><li style='font-family: \"times new roman\", serif; font-size: 16px;'>Be on on-call rotation and participate in an on-call coverage rotation to respond to emergency calls for medical advocacy within two hour of request for services.</li><li style='font-family: \"times new roman\", serif; font-size: 16px;'>Provide overnight, weekend, and other on-call coverage on a rotational basis.</li><li style='font-family: \"times new roman\", serif; font-size: 16px;'>Provide support for outreach activities, as needed; be flexible to participate in events occurring after 5pm.</li><li style='font-family: \"times new roman\", serif; font-size: 16px;'>Provide walk-in client coverage during specified office hours.</li><li style='font-family: \"times new roman\", serif; font-size: 16px;'>Provide court accompaniment to participants as necessary.</li><li style='font-family: \"times new roman\", serif; font-size: 16px;'>Provide police accompaniment to participants as necessary.</li><li style='font-family: \"times new roman\", serif; font-size: 16px;'>Conduct community groups for survivors of domestic violence and survivors of domestic violence with co-occurring/compounding trauma- which includes but is not limited to a drop-in support group, facilitation of the Women Correctional Center&rsquo;s transition classes specific to topics regarding domestic violence, sexual assault, and self-care, and a DCF-mandated group.</li><li style='font-family: \"times new roman\", serif; font-size: 16px;'>Assist survivors with application for the Address Confidentiality Program, as requested or needed.</li><li style='font-family: \"times new roman\", serif; font-size: 16px;'>Initiate contact and network with outside providers and maintain a working relationship.</li><li style='font-family: \"times new roman\", serif; font-size: 16px;'>Make appropriate internal and external referrals and follow-up with clients.</li><li style='font-family: \"times new roman\", serif; font-size: 16px;'>Complete accurate and timely documentation of services including intakes, assessments, service plans, group notes, and safety plans using the agency&rsquo;s AWARDS system while adhering to confidentiality standards within 2 days (48 hours) of participant contact.</li><li style='font-family: \"times new roman\", serif; font-size: 16px;'>Maintain and continually update client records and program files.</li><li style='font-family: \"times new roman\", serif; font-size: 16px;'>Complete weekly, monthly, or quarterly data collection requirements.</li><li style='font-family: \"times new roman\", serif; font-size: 16px;'>Experience in trauma informed skills; keep training updated.</li><li style='font-family: \"times new roman\", serif; font-size: 16px;'>Attend supervision and staff meetings as required.</li><li style='font-family: \"times new roman\", serif; font-size: 16px;'>Perform other duties as needed or requested.</li></ul><p><span style='font-family: \"times new roman\", serif; font-size: 16px;'><strong><u>Qualifications&nbsp;</u></strong></span></p><ul><li style='font-size: 16px; font-family: \"times new roman\", serif;'><span style=\"color: black;\" id=\"isPasted\">minimum completed Bachelor&#39;s degree required</span></li><li style='font-family: \"times new roman\", serif; font-size: 16px;'>Spanish language required</li><li style='font-family: \"times new roman\", serif; font-size: 16px;'>Trauma informed skills;</li><li style='font-family: \"times new roman\", serif; font-size: 16px;'>Experience with survivors of domestic violence, sexual assault, teen dating violence and/or stalking;</li><li style='font-family: \"times new roman\", serif; font-size: 16px;'>Experience working in collaboration with multiple entities, such as nonprofit organizations, public schools or colleges;</li><li style='font-family: \"times new roman\", serif; font-size: 16px;'>Experience in public speaking with both youth and adults;</li><li style='font-family: \"times new roman\", serif; font-size: 16px;'>Experience working with a diverse population;</li><li style='font-family: \"times new roman\", serif; font-size: 16px;'>Experience with survivors of gender-based violence and exploitation;&nbsp;</li><li style='font-family: \"times new roman\", serif; font-size: 16px;'>Experience addressing the impacts of decisions and actions on multiple communities;</li><li style='font-family: \"times new roman\", serif; font-size: 16px;'>Understanding of both interpersonal and structural racism and bias;</li><li style='font-family: \"times new roman\", serif; font-size: 16px;'>Have verbal, written, and organizational skills, computer skills;</li><li style='font-family: \"times new roman\", serif; font-size: 16px;'>Access to reliable transportation and/or valid driver&rsquo;s license; and</li><li style='font-family: \"times new roman\", serif; font-size: 16px;'>Must be able to lift 40 pounds.&nbsp;</li></ul><p><span style='font-family: \"times new roman\", serif; font-size: 16px;'><strong><u>EEO STATEMENT</u></strong></span></p><p><span style='font-family: \"times new roman\", serif; font-size: 16px;'>It is the policy of YWCA of Western Massachusetts to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, pregnancy or maternity, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the YWCA will provide reasonable accommodations for qualified individuals with disabilities.</span></p><p><span style='font-family: \"times new roman\", serif; font-size: 16px;'><strong><u>DISCLAIMER</u></strong></span></p><p><span style='font-family: \"times new roman\", serif; font-size: 16px;'>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.</span></p><p><span style='font-family: \"times new roman\", serif; font-size: 16px;'><strong><u>AT-WILL EMPLOYMENT</u></strong></span></p><p><span style='font-family: \"times new roman\", serif; font-size: 16px;'>The YWCA is an &ldquo;at-will&rdquo; equal opportunity employer. While the YWCA will continue to operate with care regarding employment decisions, the YWCA and its employees may terminate the employment relationship at any time and for any reason, with or without cause, and without advance notice. Exceptions include select, non-exempt positions covered under the Collective Bargaining Agreement (CBA). This position is covered under the CBA (union) and is subject to union dues.</span></p><p><span style='font-family: \"times new roman\", serif; font-size: 16px;'><strong><u>CRIMINAL BACKGROUND CHECKS</u></strong></span></p><p><span style='font-family: \"times new roman\", serif; font-size: 16px;'>The YWCA, in our effort to provide safety to those we serve, and to protect our agency, performs criminal offender record information (CORI) checks on all prospective employees. Final offers of employment are contingent upon receipt of an acceptable CORI report as solely determined by the YWCA. &nbsp;</span></p><p><span style='font-family: \"times new roman\", serif; font-size: 16px;'><strong><u>INTRODUCTORY PERIOD</u></strong></span></p><p><span style='font-family: \"times new roman\", serif; font-size: 16px;'>All employment at the YWCA begins with a 150-day Introductory Period.</span></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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