Center Coordinator

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    "requisitionDescription": "<div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.9.7/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.9.7/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.14.30/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.14.30/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.43.16/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.43.16/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><p id=\"isPasted\"><strong>We&rsquo;re making great healthcare easy for all. &nbsp;Will you join us? &nbsp;</strong><span data-ccp-props=\"{}\">&nbsp;</span></p><p><span data-contrast=\"auto\">Delivering great healthcare begins with you! That&rsquo;s because our<strong><span data-contrast=\"auto\">&nbsp;</span></strong></span><strong>Center Coordinator&nbsp;</strong> is responsible for assisting with the management of all aspects of operations and creating a high-performance culture that puts safety first and drives patient satisfaction and business results. Leaders in this position, through direction of their Center Manager, will serve as a role model and support a positive image of vybe urgent care inside and outside the organization.</p><p><strong>Key Responsibilities&nbsp;&ndash; your typical day</strong><span data-ccp-props=\"{}\">&nbsp;</span></p><ul><li><span data-contrast=\"none\">Responsibility for center facility management.</span><ul><li>Maintain organization and cleanliness of the entire Center and ensure a professional, safe, and secure environment.</li><li>Coordinate onsite maintenance and cleaning as required.</li></ul></li><li>Maintain&nbsp;appropriate&nbsp;inventories&nbsp;of&nbsp;supplies&nbsp;and&nbsp;medications&nbsp;for&nbsp;the&nbsp;Center.</li><li>Ensure&nbsp;that&nbsp;all&nbsp;equipment&nbsp;is&nbsp;properly&nbsp;maintained.</li><li>Ensure that medical records are maintained confidentially so that they comply with all state, federal, and&nbsp;governing&nbsp;agency&nbsp;guidelines.</li></ul><p>&nbsp;</p><ul><li>Oversee&nbsp;the&nbsp;recruitment, hiring,&nbsp;and&nbsp;management&nbsp;of&nbsp;Center&nbsp;employees.&nbsp;a.<ul><li>Identify recruiting needs and assist/initiate interviews of new personnel</li><li>Ensure&nbsp;new&nbsp;staff&nbsp;members are&nbsp;provided an appropriate&nbsp;orientation&nbsp;with guidance&nbsp;and training&nbsp;in&nbsp;the&nbsp;areas of&nbsp;triage, clinical duties, lab procedures, opening and closing procedures, phone and front desk etiquette and&nbsp;procedures.</li><li>Complete&nbsp;regular&nbsp;performance&nbsp;reviews.</li><li>Consistently&nbsp;mentor&nbsp;team&nbsp;members&nbsp;to&nbsp;enhance&nbsp;their&nbsp;skills and&nbsp;effectiveness and provide&nbsp;coaching/counseling&nbsp;as&nbsp;necessary.</li><li>Convene&nbsp;and&nbsp;conduct&nbsp;staff&nbsp;meetings&nbsp;as&nbsp;needed.</li><li>Mentor new Center Coordinators as needed.</li></ul></li></ul><p>&nbsp;</p><ul><li>Responsibility&nbsp;for&nbsp;the&nbsp;ongoing/daily&nbsp;management of&nbsp;clinical&nbsp;and&nbsp;front&nbsp;desk staff&nbsp;and effective&nbsp;clinical&nbsp;operations.</li></ul><p>&nbsp;</p><ul><li>Ensure&nbsp;that patient care&nbsp;and&nbsp;flow,&nbsp;including&nbsp;follow-up,&nbsp;is&nbsp;completed&nbsp;according&nbsp;to&nbsp;company&nbsp;policy&nbsp;and&nbsp;any&nbsp;relevant&nbsp;regulations&nbsp;and&nbsp;leads&nbsp;to&nbsp;optimal&nbsp;patient&nbsp;satisfaction.&nbsp;a.<ul><li>Maintain and monitor patient flow throughout the Center.</li><li>Follow&nbsp;up with&nbsp;patient&nbsp;complaints&nbsp;and/or&nbsp;incidents and&nbsp;convey findings&nbsp;to&nbsp;Medical&nbsp;Director&nbsp;or&nbsp;others as&nbsp;needed&nbsp;to&nbsp;determine if&nbsp;further action&nbsp;required.</li><li>Monitor&nbsp;patient&nbsp;service&nbsp;and engagement&nbsp;scores&nbsp;and work on opportunities&nbsp;to&nbsp;improve&nbsp;patient&nbsp;satisfaction.</li><li>Provide&nbsp;documentation and&nbsp;follow&nbsp;up as&nbsp;required for&nbsp;quality assurance.</li><li>Oversee&nbsp;Worker&rsquo;s&nbsp;Compensation&nbsp;cases&nbsp;ensuring&nbsp;paperwork&nbsp;is&nbsp;appropriately&nbsp;completed&nbsp;and&nbsp;sent&nbsp;and&nbsp;employers&nbsp;are contacted&nbsp;regarding&nbsp;their employee&rsquo;s&nbsp;care.</li><li>Ensure&nbsp;coordination of&nbsp;outreach to primary&nbsp;care&nbsp;and specialty physicians&nbsp;and&nbsp;other&nbsp;providers as needed.</li><li>Document&nbsp;all&nbsp;reportable&nbsp;infectious&nbsp;disease&nbsp;and&nbsp;occupational&nbsp;health&nbsp;cases&nbsp;as&nbsp;required.</li><li>Ensure Radiology quality control/compliance.</li></ul></li></ul><p>&nbsp;</p><p>&nbsp;</p><ul><li>Oversee&nbsp;the&nbsp;financial&nbsp;performance&nbsp;of&nbsp;assigned&nbsp;Centers.<ul><li>Responsible for profit and loss performance of Centers. Participate in budget creation and expense management.</li><li>Proactively&nbsp;identify&nbsp;opportunities&nbsp;to expand&nbsp;revenue&nbsp;sources and ancillary&nbsp;services and reduce&nbsp;expenses.</li><li>Drive&nbsp;brand&nbsp;awareness and&nbsp;build&nbsp;patient volume&nbsp;locally&nbsp;through&nbsp;outreach&nbsp;and&nbsp;creative&nbsp;relationship&nbsp;building&nbsp;to community&nbsp;groups,&nbsp;organizations,&nbsp;patients,&nbsp;physicians&nbsp;and&nbsp;potential&nbsp;referral&nbsp;sources.</li><li>Support and participate in meetings with health plans, TPAs and other business partners as needed.</li></ul></li></ul><p>&nbsp;</p><ul><li>Optimize&nbsp;revenue&nbsp;per&nbsp;visit and&nbsp;cash collections</li></ul><p>&nbsp;</p><ul><li>Manage and oversee billing procedures (including Occupational Health patients) through selected 3rd party vendor.</li><li>Direct&nbsp;team to&nbsp;ensure&nbsp;daily&nbsp;reconciliation,&nbsp;review&nbsp;of&nbsp;insurance,&nbsp;daily&nbsp;deposits,&nbsp;and&nbsp;any&nbsp;other&nbsp;applicable&nbsp;billing&nbsp;reports&nbsp;generated&nbsp;by&nbsp;3rd&nbsp;party&nbsp;vendor.</li><li>Ensure staff accountability by managing training, education and monitoring of coding and billing&nbsp;processes.</li><li>Assist&nbsp;in collections calls&nbsp;to&nbsp;local&nbsp;clients&nbsp;as&nbsp;needed.</li><li>&nbsp;</li></ul><p>All&nbsp;duties&nbsp;will be&nbsp;performed&nbsp;in&nbsp;accordance&nbsp;with&nbsp;policy&nbsp;and&nbsp;procedure,&nbsp;standards&nbsp;of&nbsp;care, and&nbsp;relevant regulations.</p><p>&nbsp;</p><p><strong>Qualifications</strong>&nbsp;</p><ul><li>Bachelor&rsquo;s degree or equivalent experience.</li><li>2+ years of supervisory or management experience, preferably in an ambulatory healthcare setting &ndash; proven&nbsp;leadership&nbsp;ability.</li><li>Must&nbsp;have&nbsp;intermediate&nbsp;skills&nbsp;in&nbsp;MS Word,&nbsp;MS&nbsp;Excel</li><li>Excellent organizational and interpersonal communication skills and ability to build and maintain effective&nbsp;working&nbsp;relationships&nbsp;across&nbsp;various&nbsp;constituencies.</li><li>Must&nbsp;convey&nbsp;a&nbsp;professional&nbsp;demeanor&nbsp;and&nbsp;be&nbsp;able&nbsp;to&nbsp;act&nbsp;calmly&nbsp;and effectively&nbsp;in&nbsp;a&nbsp;busy&nbsp;or&nbsp;stressful&nbsp;situation.</li><li>Bring&nbsp;a&nbsp;genuine&nbsp;high&nbsp;energy level&nbsp;and&nbsp;project&nbsp;a&nbsp;healthful image.</li><li>This position requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.</li></ul><p>&nbsp;</p><p><strong>Get to know&nbsp;vybe</strong><span data-ccp-props=\"{}\">&nbsp;</span></p><p><span data-contrast=\"auto\">We believe everyone deserves great care, delivered with warmth and kindness in a safe, clean setting. The work is sometimes challenging but our team also finds it incredibly rewarding. &nbsp;We learn from each other along the way, and this encourages your growth and success. &nbsp;We&rsquo;ll show you every day we&rsquo;re glad you&rsquo;re part of our team. &nbsp;vybe offers a competitive salary and benefits package, plus extra perks that support you as you do the most meaningful work of your career. &nbsp;</span><span data-ccp-props=\"{}\">&nbsp;</span></p><ul><li><span data-contrast=\"auto\"><strong>Ready to make a difference? Good, we are too!&nbsp;</strong></span><span data-ccp-props='{\"134233118\":false,\"201341983\":0,\"335559739\":0,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">Joining vybe, you&rsquo;ll be at the forefront of creating a different kind of healthcare experience in your neighborhood!&nbsp;</span><span data-ccp-props='{\"134233118\":false,\"201341983\":0,\"335559739\":0,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">Everyone deserves great care, and you&rsquo;ll help patients in a way that keeps them coming back to take better care of themselves.&nbsp;</span><span data-ccp-props='{\"134233118\":false,\"201341983\":0,\"335559739\":0,\"335559740\":240}'>&nbsp;</span></li></ul><p><span data-contrast=\"auto\">&nbsp;</span><span data-ccp-props='{\"134233118\":false,\"201341983\":0,\"335559739\":0,\"335559740\":240}'>&nbsp;</span></p><ul><li><span data-contrast=\"auto\"><strong>Grow your career as part of a caring team!&nbsp;</strong></span><span data-ccp-props='{\"134233118\":false,\"201341983\":0,\"335559739\":0,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">You&rsquo;ll thrive in a high-energy environment that is also highly rewarding. The moment you join us, you will feel enthusiasm and support in every direction.&nbsp;</span><span data-ccp-props='{\"134233118\":false,\"201341983\":0,\"335559739\":0,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">We connect you to clinical education, leadership training, and ongoing mentorship so you always have the resources you need to succeed.  &nbsp;</span><span data-ccp-props='{\"134233118\":false,\"201341983\":0,\"335559739\":0,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">We believe in the work we do and in having fun while doing it! &nbsp;&nbsp;</span><span data-ccp-props='{\"134233118\":false,\"201341983\":0,\"335559739\":0,\"335559740\":240}'>&nbsp;</span></li></ul><p><span data-contrast=\"auto\"><span data-ccp-props='{\"134233118\":false,\"201341983\":0,\"335559739\":0,\"335559740\":240}'>&nbsp;</span></span></p><ul><li><span data-contrast=\"auto\"><strong>We share your values!&nbsp;</strong></span><span data-ccp-props='{\"134233118\":false,\"201341983\":0,\"335559739\":0,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">Open, transparent, and inspiring&mdash; we take the time to get to know each other and build positive relationships with our team members and our patients. &nbsp;&nbsp;</span><span data-ccp-props='{\"134233118\":false,\"201341983\":0,\"335559739\":0,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">We value and celebrate diversity and inclusion of all identities.&nbsp;We are&nbsp;pleased to&nbsp;promote ourselves on&nbsp;Google as an LGBTQ Safe Space, and&nbsp;all&nbsp;our centers are Trans-friendly.  </span><span data-ccp-props='{\"134233118\":false,\"201341983\":0,\"335559739\":0,\"335559740\":240}'>&nbsp;</span></li></ul><p><span data-contrast=\"none\"><span data-ccp-props=\"{}\">&nbsp;</span></span></p><p><span data-contrast=\"none\"><strong>Ready to join our team?</strong></span><span data-ccp-props=\"{}\">&nbsp;</span></p><p><span data-contrast=\"none\">Please&nbsp;fill out our&nbsp;initial <strong><span data-contrast=\"none\">3-minute mobile-friendly application</span></strong><span data-contrast=\"none\"> so that we can review your information. We look forward to meeting you!</span></span><span data-ccp-props=\"{}\">&nbsp;</span></p><p><span data-contrast=\"none\"><span data-ccp-props=\"{}\">&nbsp;</span></span></p><p><span data-contrast=\"none\">vybe&nbsp;urgent care is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin,&nbsp;veteran&nbsp;or disability status.</span><span data-ccp-props=\"{}\">&nbsp;</span></p><p><span data-contrast=\"none\">&nbsp;</span></p></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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