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Medical Assistant 3

Iazuqy Fa Ocs Oraclecloud Com CX 1 · San Mateo, CA, United States; Location Required - FL 1 - RM, San Francisco, CA, US · Active · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyIazuqy Fa Ocs Oraclecloud Com CX 1
TitleMedical Assistant 3
Normalized title-
Department / teamPatient Support Services
LocationSan Mateo, CA, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-05-14 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

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Linked records

CompanyIazuqy Fa Ocs Oraclecloud Com CX 1
Source1ec01ec1-9ec0-4ca7-9242-3de42049e519
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description Under the supervision of the Practice Manager, guided by policies and procedures of the Ambulatory Services, the Hospital Assistant III assists in the delivery of care to patients at UCSF Primary Care. The Hospital Assistant III will be primarily responsible for the members of their primary care teamlet as well as providing back up support to other teamlets. The Hospital Assistant III will play a critical role in the patient experience including optimizing clinic flow, providing in and outreach to patients and working collaboratively with the team to create a patient centered environment. This position floats between the front and the back office performing both clerical and clinical duties. Work includes a variety of personal care and nursing care procedures including assuring positive care outcomes. They will perform assigned patient care and laboratory procedures in support of services provided to patients within the practices. They are required to learn and be able to assist in all functions of the practices to include back and front office. The Hospital Assistant III consistently projects a professional and courteous demeanor, helps establish and maintain the highest service standards for the practice and complies with the Medical Center House and Telephone Standards. The HA must have flexibility to cover multiple UCSF medical center clinic sites. Responsibilities DUTIES & ESSENTIAL JOB FUNCTIONS % of time Essential Function (Yes/No ) Key Responsibilities (To be completed by Supervisor) 20% Yes Performs routine clinical functions, including butnot limited to vital signs,height, weight, pain screening and documentation of chief complaints. Documents use of interpreter as appropriate. Work with interpreting services to facilitate interpreter participation for medical appointments in person, by video or by phone. Assists Nurses, Providers and patients in preparation for exam and/or procedures Able to performinstrument processing procedures, including high level disinfection with Trophon, in outpatient clinic and maintain all appropriate logs Assist in complex medical procedures. Successfully complete all appropriate competencies to ensureappropriate training and skill to assist andset up for said procedures. Act as chaperone as needed for medical providers. Transports patients as directed and ensures their safety. Monitors patient flow in and outof the clinic. Obtains specimens and performs simplePoint of CareTesting as directed. Testing as directed. Including QA/QC and EKGs. Obtains specimens and performs simplelaboratory procedures conforming to all policies and procedures related to specimen handling and processing. Performs phlebotomy procedure on all agesto include pediatric, adult and geriatric patients. Participates in updating mandatory logs (i.e.:temperature log, disaster cabinet log, crash cart log) Completes referrals to other providers as ordered by the physician. Obtains authorizations from insurers for medications Performs clinical activities in an accurate and timely manner Assist physician staff in writing and sending out patient communications Complies with all Ambulatory Services and Medical Centerpolicies and procedures for infection control, safety, administrative and clinical practice. Complies with activities mandated by TJC/Title 22 Completion of annual competency testing Ensures all medication cabinets remain locked at all times. 60% Follows department standard work for OTT Agent functions. Demonstrates courtesy, common sense, and follow-through in all telephone communications, maintaining the Telephone Standards as established by UCSF Medical Center Ensures a professional and helpful working environment by upholding the House Standards as adopted by the Medical Center. Organizes activities basedon the needsof patients whilemaintaining the effective flow of patients through the practice. Adjusts clinical support activities to reflect changes in priorities during practice sessions. Maintains open communication and facilities continuity of care for patients and/or family with members of the health care team through phone contact, verbal interaction and /or written reports including UCSF MyChart Patient Portal and APeX InBasket messaging. Utilizes electronic chart information. (i.e., labs, appointments) to contribute to patient care Obtains, records, and conveys information clearly and concisely. Fosters/maintains positive publicrelations (patients, family,visitors and staff). Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients perceive interactions as positive and supportive Participates in in-reach/outreach healthcare maintenance projects as directed. Notifies providers of patient delaysand service issues. Acts and advocates for patients to help facilitate provider punctuality in seeing patients according to schedule Communicates provider delays with front office team and makes regular announcements to waitingroom as neededwhen delays are over 30 minutes. Shares pertinent information and observations with other healthteam members. Identifies and communicates problems to thenursing staff or appropriate supervisor Offers suggestions for change or improvement in clinic/practice operations Assists patients with issues and complaints utilizing conflict management skills. S/he is a strong team player, has a dedicated work ethic, andis willing to learn and adapt to new tasks when asked. S/he is comfortable building rapport with patients Able to workquickly and effectively with and withoutsupervision and remaincalm and friendly in all interactions with patients S/he leads by examplein the areasof professional appearance, demeanor and body language, making eye contact with patients and smiling. Utilizes Electronic Health Record (APEX) for documentation within the scope of practice of a Hospital Assistant which may include but not limited to: Documentation of vital signs, height, weight and pain scale. Enter patient chief complaint and history (i.e. tobacco/family hx/ med/surg/social). Enter patient reported medications and allergies. Order & sign POCT with signed protocol. Documentation of point of care test results. Enter & “pend” scripted orders from provider. Open a Medication Refill Encounter for provider. Scheduling laboratory, radiology and other testing with a written order from a provider. Open telephone encounters. Open staff messages. Document call resolution consistently. 10% Maintains clean, well-stocked exam rooms, labsand nursing stations. Responsible for ordering, and maintaining supplies. Maintenance of lab equipment As requested reviews Lab Logs of results and prints resultsfor providers Obtains insurance authorizations for medications Schedules complex procedures and coordinates services for patients Maintains supplystandards as directed by nursing staffor appropriate supervisor Adheres to infection controlprocedures as outlined in the Infection Control Manual Adheres to theAmbulatory Services policyand procedures forthe cleaning and disinfecting equipment Participates in various QI and Customer Service initiatives suchas wait time studies, outcome data collection from procedures, etc. 10% Will serve in backuprole for practice to support clerical teams Schedules established patient appointments using Apex Has keen awareness of the needto provide promptand convenient appointment access to patients Adheres to theprovider productivity standards established for the practice and schedules appointments with the appropriate appointment type Upholds UCSF policyregarding the maintenance and confidentiality of the medical records Triages all telephone calls, screening foremergencies and routing all messages, requests for same day appointments, refill requests, etc. to the appropriate box. Utilizes Apexto retrieve pertinent patient data Follows practice procedure for follow-up of missed appointments Covers Apex in-baskets and phone messages when other members of the team are absent Assists backoffice maintaining currentfiling and scanning. Embraces and role models PRIDE values (Professionalism, Respect, Integrity, Diversity and Excellence) and AIDET (Acknowledge, Introduce, Duration, Explanation and Thanks) concepts as part of approach to all assigned tasks, responsibilities and interactions with peers, internal and external customers and patients in person, by phone and in whileengaging in electronic communications. 100% LIVING PRIDE STANDARDS Service Excellence Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior. These standards and expectations convey specific behavior associated with the Medical Center’s values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency. Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards. Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information. Demonstrates an understanding of and adheres to safety and infection control policies and procedures. Assumes accountability for improving quality metrics associated with department/unit and meeting organizational/departmental targets. Work Environment Keeps working areas neat, orderly and clutter-free, including the hallways. Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture. Picks up and disposes of any litter found throughout entire facility. Posts flyers and posters in designated areas only; does not post on walls, doors or windows. Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments. Protects the physical environment Qualifications REQUIRED QUALIFICATIONS Certification from an approved Medical Assistant program; or equivalent combination of training and experience Current certification for phlebotomy with CPT-1 certification with the State of California Minimum of one year of experience as a Medical Assistant/Hospital Assistant in a Primary Care practice. Knowledge and abilities essential to the successful performance of the duties assigned to the position Current American Heart Association CPR certification Demonstrated computer familiarity, keyboard skills, computer literate in programs such as Microsoft Word and Excel required Willingness to learn new computer programs as needed to sustain practice operations PREFERRED QUALIFICATION Familiarity with Epic REQUIRED LICENSES/CERTIFICATIONS Current American Heart Association CPR Certification Current certification for phlebotomy with CPT-1 certification with the State of California Company About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values . In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here . Join us to find a rewarding career contributing to improving healthcare worldwide. Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. Salary Information The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Full job record

Job ID60d0f22b1ca504b7036eb0b0be5195a287a6f8b2
Org IDb73f2bf1-b0ab-47ed-8db1-1f14a038aa7c
Source ID1ec01ec1-9ec0-4ca7-9242-3de42049e519
Board ID1ec01ec1-9ec0-4ca7-9242-3de42049e519
Provideroracle_hcm
Provider Job Key1138
TitleMedical Assistant 3
Normalized Title—
Statusactive
Activeyes
Location TextSan Mateo, CA, United States; Location Required - FL 1 - RM, San Francisco, CA, US
DepartmentPatient Support Services
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionCA
CitySan Mateo
Salary RawDescription Under the supervision of the Practice Manager, guided by policies and procedures of the Ambulatory Services, the Hospital Assistant III assists in the delivery of care to patients at UCSF Primary Care. The Hospital Assistant III will be primarily responsible for the members of their primary care teamlet as well as providing back up support to other teamlets. The Hospital Assistant III will play a critical role in the patient experience including optimizing clinic flow, providing in and outreach to patients and working collaboratively with the team to create a patient centered environment. This position floats between the front and the back office performing both clerical and clinical duties. Work includes a variety of personal care and nursing care procedures including assuring positive care outcomes. They will perform assigned patient care and laboratory procedures in support of services provided to patients within the practices. They are required to learn and be able to assist in all functions of the practices to include back and front office. The Hospital Assistant III consistently projects a professional and courteous demeanor, helps establish and maintain the highest service standards for the practice and complies with the Medical Center House and Telephone Standards. The HA must have flexibility to cover multiple UCSF medical center clinic sites. Responsibilities DUTIES & ESSENTIAL JOB FUNCTIONS % of time Essential Function (Yes/No ) Key Responsibilities (To be completed by Supervisor) 20% Yes Performs routine clinical functions, including butnot limited to vital signs,height, weight, pain screening and documentation of chief complaints. Documents use of interpreter as appropriate. Work with interpreting services to facilitate interpreter participation for medical appointments in person, by video or by phone. Assists Nurses, Providers and patients in preparation for exam and/or procedures Able to performinstrument processing procedures, including high level disinfection with Trophon, in outpatient clinic and maintain all appropriate logs Assist in complex medical procedures. Successfully complete all appropriate competencies to ensureappropriate training and skill to assist andset up for said procedures. Act as chaperone as needed for medical providers. Transports patients as directed and ensures their safety. Monitors patient flow in and outof the clinic. Obtains specimens and performs simplePoint of CareTesting as directed. Testing as directed. Including QA/QC and EKGs. Obtains specimens and performs simplelaboratory procedures conforming to all policies and procedures related to specimen handling and processing. Performs phlebotomy procedure on all agesto include pediatric, adult and geriatric patients. Participates in updating mandatory logs (i.e.:temperature log, disaster cabinet log, crash cart log) Completes referrals to other providers as ordered by the physician. Obtains authorizations from insurers for medications Performs clinical activities in an accurate and timely manner Assist physician staff in writing and sending out patient communications Complies with all Ambulatory Services and Medical Centerpolicies and procedures for infection control, safety, administrative and clinical practice. Complies with activities mandated by TJC/Title 22 Completion of annual competency testing Ensures all medication cabinets remain locked at all times. 60% Follows department standard work for OTT Agent functions. Demonstrates courtesy, common sense, and follow-through in all telephone communications, maintaining the Telephone Standards as established by UCSF Medical Center Ensures a professional and helpful working environment by upholding the House Standards as adopted by the Medical Center. Organizes activities basedon the needsof patients whilemaintaining the effective flow of patients through the practice. Adjusts clinical support activities to reflect changes in priorities during practice sessions. Maintains open communication and facilities continuity of care for patients and/or family with members of the health care team through phone contact, verbal interaction and /or written reports including UCSF MyChart Patient Portal and APeX InBasket messaging. Utilizes electronic chart information. (i.e., labs, appointments) to contribute to patient care Obtains, records, and conveys information clearly and concisely. Fosters/maintains positive publicrelations (patients, family,visitors and staff). Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients perceive interactions as positive and supportive Participates in in-reach/outreach healthcare maintenance projects as directed. Notifies providers of patient delaysand service issues. Acts and advocates for patients to help facilitate provider punctuality in seeing patients according to schedule Communicates provider delays with front office team and makes regular announcements to waitingroom as neededwhen delays are over 30 minutes. Shares pertinent information and observations with other healthteam members. Identifies and communicates problems to thenursing staff or appropriate supervisor Offers suggestions for change or improvement in clinic/practice operations Assists patients with issues and complaints utilizing conflict management skills. S/he is a strong team player, has a dedicated work ethic, andis willing to learn and adapt to new tasks when asked. S/he is comfortable building rapport with patients Able to workquickly and effectively with and withoutsupervision and remaincalm and friendly in all interactions with patients S/he leads by examplein the areasof professional appearance, demeanor and body language, making eye contact with patients and smiling. Utilizes Electronic Health Record (APEX) for documentation within the scope of practice of a Hospital Assistant which may include but not limited to: Documentation of vital signs, height, weight and pain scale. Enter patient chief complaint and history (i.e. tobacco/family hx/ med/surg/social). Enter patient reported medications and allergies. Order & sign POCT with signed protocol. Documentation of point of care test results. Enter & “pend” scripted orders from provider. Open a Medication Refill Encounter for provider. Scheduling laboratory, radiology and other testing with a written order from a provider. Open telephone encounters. Open staff messages. Document call resolution consistently. 10% Maintains clean, well-stocked exam rooms, labsand nursing stations. Responsible for ordering, and maintaining supplies. Maintenance of lab equipment As requested reviews Lab Logs of results and prints resultsfor providers Obtains insurance authorizations for medications Schedules complex procedures and coordinates services for patients Maintains supplystandards as directed by nursing staffor appropriate supervisor Adheres to infection controlprocedures as outlined in the Infection Control Manual Adheres to theAmbulatory Services policyand procedures forthe cleaning and disinfecting equipment Participates in various QI and Customer Service initiatives suchas wait time studies, outcome data collection from procedures, etc. 10% Will serve in backuprole for practice to support clerical teams Schedules established patient appointments using Apex Has keen awareness of the needto provide promptand convenient appointment access to patients Adheres to theprovider productivity standards established for the practice and schedules appointments with the appropriate appointment type Upholds UCSF policyregarding the maintenance and confidentiality of the medical records Triages all telephone calls, screening foremergencies and routing all messages, requests for same day appointments, refill requests, etc. to the appropriate box. Utilizes Apexto retrieve pertinent patient data Follows practice procedure for follow-up of missed appointments Covers Apex in-baskets and phone messages when other members of the team are absent Assists backoffice maintaining currentfiling and scanning. Embraces and role models PRIDE values (Professionalism, Respect, Integrity, Diversity and Excellence) and AIDET (Acknowledge, Introduce, Duration, Explanation and Thanks) concepts as part of approach to all assigned tasks, responsibilities and interactions with peers, internal and external customers and patients in person, by phone and in whileengaging in electronic communications. 100% LIVING PRIDE STANDARDS Service Excellence Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior. These standards and expectations convey specific behavior associated with the Medical Center’s values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency. Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards. Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information. Demonstrates an understanding of and adheres to safety and infection control policies and procedures. Assumes accountability for improving quality metrics associated with department/unit and meeting organizational/departmental targets. Work Environment Keeps working areas neat, orderly and clutter-free, including the hallways. Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture. Picks up and disposes of any litter found throughout entire facility. Posts flyers and posters in designated areas only; does not post on walls, doors or windows. Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments. Protects the physical environment Qualifications REQUIRED QUALIFICATIONS Certification from an approved Medical Assistant program; or equivalent combination of training and experience Current certification for phlebotomy with CPT-1 certification with the State of California Minimum of one year of experience as a Medical Assistant/Hospital Assistant in a Primary Care practice. Knowledge and abilities essential to the successful performance of the duties assigned to the position Current American Heart Association CPR certification Demonstrated computer familiarity, keyboard skills, computer literate in programs such as Microsoft Word and Excel required Willingness to learn new computer programs as needed to sustain practice operations PREFERRED QUALIFICATION Familiarity with Epic REQUIRED LICENSES/CERTIFICATIONS Current American Heart Association CPR Certification Current certification for phlebotomy with CPT-1 certification with the State of California Company About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values . In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here . Join us to find a rewarding career contributing to improving healthcare worldwide. Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. Salary Information The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
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Source URLhttps://iazuqy.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/1138
Apply URLhttps://iazuqy.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/1138
First Seen At2026-05-31 17:57:33Z
Last Seen At2026-06-06 19:36:14Z
Last Checked At2026-06-06 19:36:14Z
Last Changed At2026-05-31 17:57:33Z
Inactive At—
Source Posted At2026-05-14 00:00:00Z
Source Updated At—
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    "ExternalDescriptionStr": "<p style=\"margin: 0.05pt 45.25pt 0.0001pt 35.95pt;\">Under<span style=\"letter-spacing: -0.1pt;\">&nbsp;</span>the<span style=\"letter-spacing: -0.15pt;\">&nbsp;</span>supervision<span style=\"letter-spacing: -0.15pt;\">&nbsp;</span>of<span style=\"letter-spacing: -0.05pt;\">&nbsp;</span>the<span style=\"letter-spacing: -0.15pt;\">&nbsp;</span>Practice Manager,<span style=\"letter-spacing: -0.05pt;\">&nbsp;</span>guided<span style=\"letter-spacing: -0.05pt;\">&nbsp;</span>by<span style=\"letter-spacing: -0.1pt;\">&nbsp;</span>policies<span style=\"letter-spacing: -0.1pt;\">&nbsp;</span>and<span style=\"letter-spacing: -0.15pt;\">&nbsp;</span>procedures<span style=\"letter-spacing: -0.1pt;\">&nbsp;</span>of<span style=\"letter-spacing: -0.05pt;\">&nbsp;</span>the Ambulatory Services, the Hospital Assistant III assists in the delivery of care to patients at UCSF Primary Care. The Hospital<span style=\"letter-spacing: -0.05pt;\">&nbsp;</span>Assistant III will<span style=\"letter-spacing: -0.05pt;\">&nbsp;</span>be primarily responsible for the members of their primary care teamlet as well as providing back up support to other teamlets. The Hospital Assistant III will play a critical role in the patient experience including optimizing clinic flow, providing in and outreach to patients and working collaboratively<span style=\"letter-spacing: -0.15pt;\">&nbsp;</span>with<span style=\"letter-spacing: -0.1pt;\">&nbsp;</span>the<span style=\"letter-spacing: -0.1pt;\">&nbsp;</span>team<span style=\"letter-spacing: -0.2pt;\">&nbsp;</span>to<span style=\"letter-spacing: -0.2pt;\">&nbsp;</span>create<span style=\"letter-spacing: -0.2pt;\">&nbsp;</span>a<span style=\"letter-spacing: -0.1pt;\">&nbsp;</span>patient<span style=\"letter-spacing: -0.2pt;\">&nbsp;</span>centered<span style=\"letter-spacing: -0.2pt;\">&nbsp;</span>environment.<span style=\"letter-spacing: -0.2pt;\">&nbsp;</span>This<span style=\"letter-spacing: -0.15pt;\">&nbsp;</span>position<span style=\"letter-spacing: -0.2pt;\">&nbsp;</span>floats between<span style=\"letter-spacing: -0.1pt;\">&nbsp;</span>the<span style=\"letter-spacing: -0.1pt;\">&nbsp;</span>front and<span style=\"letter-spacing: -0.1pt;\">&nbsp;</span>the back<span style=\"letter-spacing: -0.05pt;\">&nbsp;</span>office<span style=\"letter-spacing: -0.1pt;\">&nbsp;</span>performing both<span style=\"letter-spacing: -0.1pt;\">&nbsp;</span>clerical<span style=\"letter-spacing: -0.05pt;\">&nbsp;</span>and<span style=\"letter-spacing: -0.1pt;\">&nbsp;</span>clinical<span style=\"letter-spacing: -0.05pt;\">&nbsp;</span>duties. Work<span style=\"letter-spacing: -0.05pt;\">&nbsp;</span>includes<span style=\"letter-spacing: -0.05pt;\">&nbsp;</span>a<span style=\"letter-spacing: -0.1pt;\">&nbsp;</span>variety<span style=\"letter-spacing: -0.05pt;\">&nbsp;</span>of personal<span style=\"letter-spacing: -0.15pt;\">&nbsp;</span>care and nursing<span style=\"letter-spacing: -0.15pt;\">&nbsp;</span>care<span style=\"letter-spacing: -0.15pt;\">&nbsp;</span>procedures<span style=\"letter-spacing: -0.1pt;\">&nbsp;</span>including<span style=\"letter-spacing: -0.05pt;\">&nbsp;</span>assuring<span style=\"letter-spacing: -0.05pt;\">&nbsp;</span>positive<span style=\"letter-spacing: -0.15pt;\">&nbsp;</span>care<span style=\"letter-spacing: -0.15pt;\">&nbsp;</span>outcomes.<span style=\"letter-spacing: -0.15pt;\">&nbsp;</span>They<span style=\"letter-spacing: -0.05pt;\">&nbsp;</span>will<span style=\"letter-spacing: -0.1pt;\">&nbsp;</span>perform<span style=\"letter-spacing: -0.15pt;\">&nbsp;</span>assigned<span style=\"letter-spacing: -0.05pt;\">&nbsp;</span>patient<span style=\"letter-spacing: -0.15pt;\">&nbsp;</span>care and<span style=\"letter-spacing: -0.1pt;\">&nbsp;</span>laboratory<span style=\"letter-spacing: -0.15pt;\">&nbsp;</span>procedures in<span style=\"letter-spacing: -0.2pt;\">&nbsp;</span>support<span style=\"letter-spacing: -0.2pt;\">&nbsp;</span>of<span style=\"letter-spacing: -0.2pt;\">&nbsp;</span>services<span style=\"letter-spacing: -0.15pt;\">&nbsp;</span>provided<span style=\"letter-spacing: -0.2pt;\">&nbsp;</span>to<span style=\"letter-spacing: -0.1pt;\">&nbsp;</span>patients<span style=\"letter-spacing: -0.15pt;\">&nbsp;</span>within<span style=\"letter-spacing: -0.2pt;\">&nbsp;</span>the<span style=\"letter-spacing: -0.2pt;\">&nbsp;</span>practices.<span style=\"letter-spacing: -0.2pt;\">&nbsp;</span>They<span style=\"letter-spacing: -0.15pt;\">&nbsp;</span>are<span style=\"letter-spacing: -0.2pt;\">&nbsp;</span>required to learn and be able to assist in all functions of the practices to include back and front office. The Hospital Assistant III consistently projects a professional and courteous demeanor, helps establish and maintain the highest service standards for the practice and complies with the Medical Center House and Telephone Standards. The HA must have flexibility to cover multiple UCSF medical center clinic sites.</p>",
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    "PrimaryLocationCountry": "US",
    "CorporateDescriptionStr": "<div>\n <b>About UCSF</b>\n</div>\n<div>\n <br>\n</div>\n<div>\n The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.\n</div>\n<div>\n <br>\n</div>\n<div>\n <b>Pride Values</b>\n</div>\n<div>\n <br>\n</div>\n<div>\n UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as <a href=\"https://www.ucsf.edu/about/mission-and-values\" target=\"_blank\" rel=\"nofollow\">our PRIDE values</a>.\n</div>\n<div>\n <br>\n</div>\n<div>\n In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available <a href=\"https://diversity.ucsf.edu/\" target=\"_blank\" rel=\"nofollow\">here</a>.\n</div>\n<div>\n <br>\n</div>\n<div>\n Join us to find a rewarding career contributing to improving healthcare worldwide.\n</div>\n<div>\n <b><br></b>\n</div>\n<div>\n <b>Equal Employment Opportunity</b>\n</div>\n<div>\n <br>\n</div>\n<div>\n <i>The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.</i>\n</div>\n<div>\n <i><br></i>\n</div>\n<div>\n <div>\n  <b>Salary Information</b>\n </div>\n <div>\n  <br>\n </div>\n <div>\n  The final salary and offer components are subject to additional approvals based on UC policy.\n </div>\n <div>\n  <br>\n </div>\n <div>\n  Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.\n </div>\n <div>\n  <br>\n </div>\n <div>\n  To learn more about the benefits of working at UCSF, including total compensation, please visit: <a href=\"https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.com%2Fv3%2F__https%3A%2Fucnet.universityofcalifornia.edu%2Fcompensation-and-benefits%2Findex.html__%3B!!LQC6Cpwp!uPLWUNVR0rFXMaSxiegp2raBmrA8C98l3-u68X5cON0um3OJMU_XUivT5BcOsGRYxtGPmgcRECZCCPoE3BWZz30_aN1A%24&amp;data=05%7C02%7Ckellestad%40deloitte.com%7C09196a31acf74487ae9208de8b4b632a%7C36da45f1dd2c4d1faf135abe46b99921%7C0%7C0%7C639101353128138525%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=YCGJ3ybBxqEKRAZBHus2KaGkepN2dmG3pACwRBxDLng%3D&amp;reserved=0\" target=\"_blank\" rel=\"nofollow\">https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html</a>\n </div>\n <div style=\"font-style:italic\">\n  <br>\n </div>\n</div>",
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    "ExternalQualificationsStr": "<h2 style=\"line-height: 12.65pt;\">REQUIRED<span style=\"letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"letter-spacing: -0.1pt;\">QUALIFICATIONS</span></h2><ul style=\"list-style-type: disc;\"><li><p style=\"margin-right: 45.7pt;\"><span style=\"color: rgb(33, 33, 33);\"><span style=\"font-size: 10pt;\">Certification from an approved Medical Assistant program; or equivalent combination of training and experience</span></span></p></li><li><p><span style=\"color: rgb(33, 33, 33);\"><span style=\"font-size: 10pt;\">Current certification for phlebotomy with CPT-1 certification with the State of California</span></span></p></li><li><p><span style=\"color: rgb(33, 33, 33);\"><span style=\"font-size: 10pt;\">Minimum of one year of experience as a Medical Assistant/Hospital Assistant in a Primary Care practice.&nbsp;</span></span></p></li><li><p style=\"line-height: 98%; margin-bottom: 0.0001pt; margin-right: 74.55pt; margin-top: 0.1pt;\"><span style=\"color: rgb(33, 33, 33);\"><span style=\"font-size: 10pt; line-height: 98%;\">Knowledge and abilities essential to the successful performance of the duties assigned to the position</span></span></p></li><li><p style=\"line-height: 12.2pt; margin-top: 0.05pt;\"><span style=\"color: rgb(33, 33, 33);\"><span style=\"font-size: 10pt;\">Current American Heart Association CPR certification</span></span></p></li><li><p style=\"margin-right: 46.35pt;\"><span style=\"color: rgb(33, 33, 33);\"><span style=\"font-size: 10pt;\">Demonstrated computer familiarity, keyboard skills, computer literate in programs such as Microsoft Word and Excel required</span></span></p></li><li><p style=\"line-height: 12.2pt;\"><span style=\"color: rgb(33, 33, 33);\"><span style=\"font-size: 10pt;\">Willingness to learn new computer programs as needed to sustain practice operations</span></span></p></li></ul><p style=\"margin-top: 0.1pt;\">&nbsp;</p><h2 style=\"line-height: 12.65pt; margin-top: 0.05pt;\">PREFERRED<span style=\"letter-spacing: -0.55pt;\">&nbsp;</span><span style=\"letter-spacing: -0.1pt;\">QUALIFICATION</span></h2><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: 12.2pt;\"><span style=\"font-size: 10pt;\">Familiarity</span><span style=\"font-size: 10pt; letter-spacing: -0.45pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">with</span><span style=\"font-size: 10pt; letter-spacing: -0.4pt;\">&nbsp;</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt;\">Epic</span></p></li></ul><p style=\"margin-top: 1.3pt;\">&nbsp;</p><h2>REQUIRED<span style=\"letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"letter-spacing: -0.1pt;\">LICENSES/CERTIFICATIONS</span></h2><ul style=\"list-style-type: disc; padding-left: 96px;\"><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 0.05pt;\"><span style=\"color: rgb(33, 33, 33);\"><span style=\"font-size: 10pt;\">Current American Heart Association CPR Certification</span></span></p></li><li><p><span style=\"color: rgb(33, 33, 33);\"><span style=\"font-size: 10pt;\">Current certification for phlebotomy with CPT-1 certification with the State of California</span></span></p></li></ul><p style=\"margin-top: 0.15pt;\">&nbsp;</p>",
    "InternalQualificationsStr": "<h2 style=\"line-height: 12.65pt;\">REQUIRED<span style=\"letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"letter-spacing: -0.1pt;\">QUALIFICATIONS</span></h2><ul style=\"list-style-type: disc;\"><li><p style=\"margin-right: 45.7pt;\"><span style=\"color: rgb(33, 33, 33);\"><span style=\"font-size: 10pt;\">Certification from an approved Medical Assistant program; or equivalent combination of training and experience</span></span></p></li><li><p><span style=\"color: rgb(33, 33, 33);\"><span style=\"font-size: 10pt;\">Current certification for phlebotomy with CPT-1 certification with the State of California</span></span></p></li><li><p><span style=\"color: rgb(33, 33, 33);\"><span style=\"font-size: 10pt;\">Minimum of one year of experience as a Medical Assistant/Hospital Assistant in a Primary Care practice.&nbsp;</span></span></p></li><li><p style=\"line-height: 98%; margin-bottom: 0.0001pt; margin-right: 74.55pt; margin-top: 0.1pt;\"><span style=\"color: rgb(33, 33, 33);\"><span style=\"font-size: 10pt; line-height: 98%;\">Knowledge and abilities essential to the successful performance of the duties assigned to the position</span></span></p></li><li><p style=\"line-height: 12.2pt; margin-top: 0.05pt;\"><span style=\"color: rgb(33, 33, 33);\"><span style=\"font-size: 10pt;\">Current American Heart Association CPR certification</span></span></p></li><li><p style=\"margin-right: 46.35pt;\"><span style=\"color: rgb(33, 33, 33);\"><span style=\"font-size: 10pt;\">Demonstrated computer familiarity, keyboard skills, computer literate in programs such as Microsoft Word and Excel required</span></span></p></li><li><p style=\"line-height: 12.2pt;\"><span style=\"color: rgb(33, 33, 33);\"><span style=\"font-size: 10pt;\">Willingness to learn new computer programs as needed to sustain practice operations</span></span></p></li></ul><p style=\"margin-top: 0.1pt;\">&nbsp;</p><h2 style=\"line-height: 12.65pt; margin-top: 0.05pt;\">PREFERRED<span style=\"letter-spacing: -0.55pt;\">&nbsp;</span><span style=\"letter-spacing: -0.1pt;\">QUALIFICATION</span></h2><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: 12.2pt;\"><span style=\"font-size: 10pt;\">Familiarity</span><span style=\"font-size: 10pt; letter-spacing: -0.45pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">with</span><span style=\"font-size: 10pt; letter-spacing: -0.4pt;\">&nbsp;</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt;\">Epic</span></p></li></ul><p style=\"margin-top: 1.3pt;\">&nbsp;</p><h2>REQUIRED<span style=\"letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"letter-spacing: -0.1pt;\">LICENSES/CERTIFICATIONS</span></h2><ul style=\"list-style-type: disc; padding-left: 96px;\"><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 0.05pt;\"><span style=\"color: rgb(33, 33, 33);\"><span style=\"font-size: 10pt;\">Current American Heart Association CPR Certification</span></span></p></li><li><p><span style=\"color: rgb(33, 33, 33);\"><span style=\"font-size: 10pt;\">Current certification for phlebotomy with CPT-1 certification with the State of California</span></span></p></li></ul><p style=\"margin-top: 0.15pt;\">&nbsp;</p>",
    "OrganizationDescriptionStr": "",
    "primaryLocationCoordinates": [
      {
        "Latitude": "37.54704",
        "Longitude": "-122.31485",
        "CountryCode": "US",
        "GeographyId": 100000008367036,
        "GeographyNodeId": 100000129729283
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    "ExternalResponsibilitiesStr": "<div class=\"WordSection1\"><h2>DUTIES<span style=\"letter-spacing: -0.15pt;\">&nbsp;</span>&amp;<span style=\"letter-spacing: -0.25pt;\">&nbsp;</span>ESSENTIAL<span style=\"letter-spacing: -0.3pt;\">&nbsp;</span>JOB<span style=\"letter-spacing: -0.1pt;\"> FUNCTIONS</span></h2><p style=\"margin-top: 0.15pt;\">&nbsp;</p><figure class=\"table\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" style=\"border-collapse: collapse; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial; margin-left: 37pt;\"><tbody><tr style=\"height: 32.2pt;\"><td width=\"84\" valign=\"top\" style=\"border: 1pt solid black; height: 32.2pt; padding: 0in; width: 62.65pt;\"><p class=\"TableParagraph\" style=\"line-height: 11.45pt; margin-left: 0.9pt; text-align: center;\"><span style=\"font-size: 10pt; letter-spacing: -0.5pt;\">%</span></p><p class=\"TableParagraph\" style=\"margin: 0in 0.1pt 0.0001pt 0.9pt; text-align: center;\"><span style=\"font-size: 10pt;\"><strong>of</strong></span><span style=\"font-size: 10pt; letter-spacing: -0.1pt;\"><strong>&nbsp;</strong></span><span style=\"font-size: 10pt; letter-spacing: -0.2pt;\"><strong>time</strong></span></p></td><td width=\"71\" valign=\"top\" style=\"border: 1pt solid black; height: 32.2pt; padding: 0in; width: 53.15pt;\"><p class=\"TableParagraph\" style=\"margin: 2.3pt 7.85pt 0.0001pt 9.55pt; text-align: justify; text-indent: -0.65pt;\"><span style=\"font-size: 8pt; letter-spacing: -0.1pt;\"><strong>Essential Function (Yes/No</strong></span><span style=\"font-size: 7pt; letter-spacing: -0.1pt;\">)</span></p></td><td width=\"503\" valign=\"top\" style=\"border: 1pt solid black; height: 32.2pt; padding: 0in; width: 377.5pt;\"><p class=\"TableParagraph\" style=\"margin-top: 1.1pt;\">&nbsp;</p><p class=\"TableParagraph\" style=\"line-height: 10.35pt; margin-left: 1pt; text-align: center;\"><span style=\"font-size: 9pt;\"><strong>Key </strong></span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\"><strong>Responsibilities</strong></span></p><p class=\"TableParagraph\" style=\"line-height: 9.45pt; margin: 0in 0.15pt 0.0001pt 1pt; text-align: center;\"><i><span style=\"font-size: 9pt;\"><strong>(To</strong></span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\"><strong>&nbsp;</strong></span><span style=\"font-size: 9pt;\"><strong>be completed</strong></span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\"><strong>&nbsp;</strong></span><span style=\"font-size: 9pt;\"><strong>by </strong></span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\"><strong>Supervisor)</strong></span></i></p></td></tr><tr style=\"height: 85.15pt;\"><td width=\"84\" valign=\"top\" style=\"border-width: medium 1pt 1pt; border-style: none dotted solid; border-color: currentcolor black black; height: 85.15pt; padding: 0in; width: 62.65pt;\"><p class=\"TableParagraph\" style=\"line-height: 11.45pt; margin: 0in 0.25pt 0.0001pt 0.9pt; text-align: center;\"><span style=\"font-size: 10pt; letter-spacing: -0.25pt;\">20%</span></p></td><td width=\"71\" valign=\"top\" style=\"border-width: medium 1pt 1pt medium; border-style: none dotted dotted none; border-color: currentcolor black black currentcolor; height: 85.15pt; padding: 0in; width: 53.15pt;\"><p class=\"TableParagraph\" style=\"line-height: 11.45pt; margin-left: 5.35pt;\"><span style=\"font-size: 10pt; letter-spacing: -0.25pt;\">Yes</span></p></td><td width=\"503\" valign=\"top\" style=\"border-width: medium 1pt 1pt medium; border-style: none dotted dotted none; border-color: currentcolor black black currentcolor; height: 85.15pt; padding: 0in; width: 377.5pt;\"><ul style=\"list-style-type: disc; padding-left: 55.13px;\"><li><p class=\"TableParagraph\" style=\"margin-bottom: 0.0001pt; margin-right: 17.2pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Performs</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">routine</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">clinical</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">functions,</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">including</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">butnot</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">limited</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">to</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">vital</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">signs,height, weight, pain screening and documentation of chief complaints.</span></i></p></li><li><p class=\"TableParagraph\" style=\"margin-bottom: 0.0001pt; margin-right: 15.6pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Documents use of interpreter as appropriate. Work with interpreting services to facilitate</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">interpreter</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">participation</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">for</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">medical</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">appointments</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">in</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">person,</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">by</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">video</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">or by phone.</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 11pt;\"><i><span style=\"font-size: 9pt;\">Assists</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">Nurses,</span><span style=\"font-size: 9pt; letter-spacing: 2.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">Providers</span><span style=\"font-size: 9pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">patients</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">in</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">preparation</span><span style=\"font-size: 9pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">for</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">exam</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and/or</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">procedures</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 10.3pt; margin-bottom: 0.0001pt; margin-right: 7.3pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Able</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">to</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">performinstrument</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">processing</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">procedures, including high level disinfection with Trophon,</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">in</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">outpatient</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">clinic</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">maintain all appropriate logs</span></i></p></li></ul></td></tr></tbody></table></figure></div><p><br>&nbsp;</p><div class=\"WordSection2\"><p style=\"margin: 0.7pt 0in 0.05pt;\">&nbsp;</p><figure class=\"table\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" style=\"border-collapse: collapse; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial; margin-left: 37pt;\"><tbody><tr style=\"height: 247.15pt;\"><td width=\"84\" valign=\"top\" style=\"border: 1pt dotted black; height: 247.15pt; padding: 0in; width: 62.65pt;\"><p class=\"TableParagraph\">&nbsp;</p></td><td width=\"71\" valign=\"top\" style=\"border: 1pt dotted black; height: 247.15pt; padding: 0in; width: 53.15pt;\"><p class=\"TableParagraph\">&nbsp;</p></td><td width=\"503\" valign=\"top\" style=\"border: 1pt dotted black; height: 247.15pt; padding: 0in; width: 377.5pt;\"><ul style=\"list-style-type: disc; padding-left: 55.13px;\"><li><p class=\"TableParagraph\" style=\"margin-bottom: 0.0001pt; margin-right: 12.2pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Assist in complex medical procedures. Successfully complete all appropriate competencies</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">to</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">ensureappropriate</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">training</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">skill</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">to</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">assist</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">andset</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">up</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">for</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">said </span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">procedures.</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 11pt;\"><i><span style=\"font-size: 9pt;\">Act</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">as</span><span style=\"font-size: 9pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">chaperone</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">as</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">needed</span><span style=\"font-size: 9pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">for</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">medical</span><span style=\"font-size: 9pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">providers.</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 10.95pt;\"><i><span style=\"font-size: 9pt;\">Transports</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">patients</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">as</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">directed</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">ensures</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">their</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">safety.</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 10.9pt;\"><i><span style=\"font-size: 9pt;\">Monitors</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">patient</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">flow</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">in and</span><span style=\"font-size: 9pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">outof</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">the </span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">clinic.</span></i></p></li><li><p class=\"TableParagraph\" style=\"margin-bottom: 0.0001pt; margin-right: 6.15pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Obtains</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">specimens</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">performs</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">simplePoint</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">of</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">CareTesting</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">as</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">directed.</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">Testing as directed. Including QA/QC and EKGs.</span></i></p></li><li><p class=\"TableParagraph\" style=\"margin-bottom: 0.0001pt; margin-right: 15.7pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Obtains</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">specimens</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">performs</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">simplelaboratory</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">procedures</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">conforming</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">to</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">all policies and procedures related to specimen handling and processing.</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 98%; margin-bottom: 0.0001pt; margin-right: 6.2pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt; line-height: 98%;\">Performs</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt; line-height: 98%;\">&nbsp;</span><span style=\"font-size: 9pt; line-height: 98%;\">phlebotomy</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt; line-height: 98%;\">&nbsp;</span><span style=\"font-size: 9pt; line-height: 98%;\">procedure</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt; line-height: 98%;\">&nbsp;</span><span style=\"font-size: 9pt; line-height: 98%;\">on</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt; line-height: 98%;\">&nbsp;</span><span style=\"font-size: 9pt; line-height: 98%;\">all</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt; line-height: 98%;\">&nbsp;</span><span style=\"font-size: 9pt; line-height: 98%;\">agesto</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt; line-height: 98%;\">&nbsp;</span><span style=\"font-size: 9pt; line-height: 98%;\">include</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt; line-height: 98%;\">&nbsp;</span><span style=\"font-size: 9pt; line-height: 98%;\">pediatric,</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt; line-height: 98%;\">&nbsp;</span><span style=\"font-size: 9pt; line-height: 98%;\">adult</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt; line-height: 98%;\">&nbsp;</span><span style=\"font-size: 9pt; line-height: 98%;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt; line-height: 98%;\">&nbsp;</span><span style=\"font-size: 9pt; line-height: 98%;\">geriatric </span><span style=\"font-size: 9pt; letter-spacing: -0.1pt; line-height: 98%;\">patients.</span></i></p></li><li><p class=\"TableParagraph\" style=\"margin-bottom: 0.0001pt; margin-right: 6.75pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Participates</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">in</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">updating</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">mandatory</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">logs</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">(i.e.:temperature</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">log,</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">disaster</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">cabinet</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">log, crash cart log)</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 10.9pt;\"><i><span style=\"font-size: 9pt;\">Completes</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">referrals</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">to</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">other</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">providers</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">as</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">ordered</span><span style=\"font-size: 9pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">by</span><span style=\"font-size: 9pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">the</span><span style=\"font-size: 9pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">physician.</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 10.95pt;\"><i><span style=\"font-size: 9pt;\">Obtains</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">authorizations</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">from</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">insurers</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">for</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">medications</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 10.9pt;\"><i><span style=\"font-size: 9pt;\">Performs</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">clinical</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">activities</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">in</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">an</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">accurate</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">timely</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\"> manner</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 10.9pt;\"><i><span style=\"font-size: 9pt;\">Assist</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">physician</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">staff</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">in writing</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">sending</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">out</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">patient</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">communications</span></i></p></li><li><p class=\"TableParagraph\" style=\"margin-bottom: 0.0001pt; margin-right: 4.3pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Complies</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">with</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">all</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">Ambulatory</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">Services</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">Medical</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">Centerpolicies</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">procedures for infection control, safety, administrative and clinical practice. Complies with activities mandated by TJC/Title 22</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 11pt;\"><i><span style=\"font-size: 9pt;\">Completion</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">of</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">annual</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">competency</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">testing</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 9.95pt;\"><i><span style=\"font-size: 9pt;\">Ensures</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">all</span><span style=\"font-size: 9pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">medication</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">cabinets</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">remain</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">locked</span><span style=\"font-size: 9pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">at</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">all</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">times.</span></i></p></li></ul></td></tr><tr style=\"height: 88.95pt;\"><td width=\"84\" valign=\"top\" style=\"border: 1pt dotted black; height: 88.95pt; padding: 0in; width: 62.65pt;\"><p class=\"TableParagraph\" style=\"line-height: 11.45pt; margin: 0in 0.25pt 0.0001pt 0.9pt; text-align: center;\"><span style=\"font-size: 10pt; letter-spacing: -0.25pt;\">60%</span></p></td><td width=\"71\" valign=\"top\" style=\"border-width: medium 1pt 1pt medium; border-style: none dotted dotted none; border-color: currentcolor black black currentcolor; height: 88.95pt; padding: 0in; width: 53.15pt;\"><p class=\"TableParagraph\">&nbsp;</p></td><td width=\"503\" valign=\"top\" style=\"border-width: medium 1pt 1pt medium; border-style: none dotted dotted none; border-color: currentcolor black black currentcolor; height: 88.95pt; padding: 0in; width: 377.5pt;\"><ul style=\"list-style-type: disc; padding-left: 55.13px;\"><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Follows department standard work for OTT Agent functions.&nbsp;</span></i></p></li><li><p class=\"TableParagraph\" style=\"margin-bottom: 0.0001pt; margin-right: 16.15pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Demonstrates courtesy, common sense, and follow-through in all telephone communications,</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">maintaining</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">the</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">Telephone</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">Standards</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">as</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">established</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">by</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">UCSF Medical Center</span></i></p></li><li><p><i><span style=\"font-size: 9pt;\">Ensures a professional and helpful working environment by upholding the House Standards as adopted by the Medical Center.</span></i></p></li><li><p class=\"TableParagraph\" style=\"margin-bottom: 0.0001pt; margin-right: 8.75pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Organizes</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">activities</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">basedon</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">the</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">needsof</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">patients</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">whilemaintaining</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">the</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">effective flow of patients through the practice. Adjusts clinical support activities to reflect changes in priorities during practice sessions.</span></i></p></li><li><p class=\"TableParagraph\" style=\"margin-bottom: 0.0001pt; margin-right: 13.2pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Maintains</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">open</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">communication</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">facilities</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">continuity</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">of</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">care</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">for</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">patients</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and/or family with members of the health care team through phone contact, verbal interaction and /or written reports including UCSF MyChart Patient Portal and APeX InBasket messaging. Utilizes electronic chart information. (i.e., labs, appointments) to contribute to patient care</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 10.9pt;\"><i><span style=\"font-size: 9pt;\">Obtains,</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">records,</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">conveys</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">information</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">clearly</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">concisely.</span></i></p></li><li><p class=\"TableParagraph\" style=\"margin-bottom: 0.0001pt; margin-right: 4.35pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Fosters/maintains</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">positive</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">publicrelations</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">(patients,</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">family,visitors</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">staff).</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients perceive interactions as positive and supportive</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 10.95pt;\"><i><span style=\"font-size: 9pt;\">Participates</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">in</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">in-reach/outreach</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">healthcare</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">maintenance</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">projects</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">as</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">directed.</span></i></p></li><li><p class=\"TableParagraph\" style=\"margin-bottom: 0.0001pt; margin-right: 24.15pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Notifies</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">providers</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">of</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">patient</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">delaysand</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">service</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">issues.</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">Acts</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">advocates</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">for patients to help facilitate provider punctuality in seeing patients according to </span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">schedule</span></i></p></li><li><p class=\"TableParagraph\" style=\"margin-bottom: 0.0001pt; margin-right: 25.65pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Communicates provider delays with front office team and makes regular announcements</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">to</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">waitingroom</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">as</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">neededwhen</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">delays</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">are</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">over</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">30</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">minutes.</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 10.85pt;\"><i><span style=\"font-size: 9pt;\">Shares</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">pertinent</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">information</span><span style=\"font-size: 9pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">observations</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">with</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">other</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">healthteam</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">members.</span></i></p></li><li><p class=\"TableParagraph\" style=\"margin-bottom: 0.0001pt; margin-right: 46.3pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Identifies</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">communicates</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">problems</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">to</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">thenursing</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">staff</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">or</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">appropriate </span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">supervisor</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 10.95pt;\"><i><span style=\"font-size: 9pt;\">Offers</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">suggestions</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">for</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">change</span><span style=\"font-size: 9pt; letter-spacing: -0.35pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">or</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">improvement</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">in</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">clinic/practice</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\"> operations</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 10.95pt;\"><i><span style=\"font-size: 9pt;\">Assists</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">patients</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">with</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">issues</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">complaints</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">utilizing</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">conflict</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">management</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">skills.</span></i></p></li><li><p class=\"TableParagraph\" style=\"margin-bottom: 0.0001pt; margin-right: 5.25pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">S/he</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">is</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">a</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">strong</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">team</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">player,</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">has</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">a</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">dedicated</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">work</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">ethic,</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">andis</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">willing</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">to</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">learn</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and adapt to new tasks when asked. S/he is comfortable building rapport with patients</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 98%; margin-bottom: 0.0001pt; margin-right: 11.15pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt; line-height: 98%;\">Able</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt; line-height: 98%;\">&nbsp;</span><span style=\"font-size: 9pt; line-height: 98%;\">to</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt; line-height: 98%;\">&nbsp;</span><span style=\"font-size: 9pt; line-height: 98%;\">workquickly</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt; line-height: 98%;\">&nbsp;</span><span style=\"font-size: 9pt; line-height: 98%;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt; line-height: 98%;\">&nbsp;</span><span style=\"font-size: 9pt; line-height: 98%;\">effectively</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt; line-height: 98%;\">&nbsp;</span><span style=\"font-size: 9pt; line-height: 98%;\">with</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt; line-height: 98%;\">&nbsp;</span><span style=\"font-size: 9pt; line-height: 98%;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt; line-height: 98%;\">&nbsp;</span><span style=\"font-size: 9pt; line-height: 98%;\">withoutsupervision</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt; line-height: 98%;\">&nbsp;</span><span style=\"font-size: 9pt; line-height: 98%;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt; line-height: 98%;\">&nbsp;</span><span style=\"font-size: 9pt; line-height: 98%;\">remaincalm and friendly in all interactions with patients</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 10.3pt; margin-bottom: 0.0001pt; margin-right: 20.25pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">S/he</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">leads</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">by</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">examplein</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">the</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">areasof</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">professional</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">appearance,</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">demeanor</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and body language, making eye contact with patients and smiling.</span></i></p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\">Utilizes Electronic Health Record (APEX) for documentation within the scope of practice of a Hospital Assistant which may include but not limited to:<span>&nbsp;</span></p><ul style=\"list-style-type: circle; padding-left: 48px;\"><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\">Documentation of vital signs, height, weight and pain scale.</p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\">Enter patient chief complaint and history (i.e. tobacco/family hx/ med/surg/social).</p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\">Enter patient reported medications and allergies.</p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\">Order &amp; sign POCT with signed protocol.</p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\">Documentation of point of care test results.</p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\">Enter &amp; “pend” scripted orders from provider.</p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\">Open a Medication Refill Encounter for provider.</p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\">Scheduling laboratory, radiology and other testing with a written order from a provider.&nbsp;</p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\">Open telephone encounters.</p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\">Open staff messages.</p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\">Document call resolution consistently.</p></li></ul></li></ul></td></tr><tr style=\"height: 21.3pt;\"><td width=\"84\" valign=\"top\" style=\"border: 1pt dotted black; height: 21.3pt; padding: 0in; width: 62.65pt;\"><p class=\"TableParagraph\" style=\"line-height: 11.45pt; margin: 0in 0.25pt 0.0001pt 0.9pt; text-align: center;\"><span style=\"font-size: 10pt; letter-spacing: -0.25pt;\">10%</span></p></td><td width=\"71\" valign=\"top\" style=\"border-width: medium 1pt 1pt medium; border-style: none dotted dotted none; border-color: currentcolor black black currentcolor; height: 21.3pt; padding: 0in; width: 53.15pt;\"><p class=\"TableParagraph\">&nbsp;</p></td><td width=\"503\" valign=\"top\" style=\"border-width: medium 1pt 1pt medium; border-style: none dotted dotted none; border-color: currentcolor black black currentcolor; height: 21.3pt; padding: 0in; width: 377.5pt;\"><ul style=\"list-style-type: disc; padding-left: 55.13px;\"><li><p class=\"TableParagraph\" style=\"line-height: 10.3pt; margin-bottom: 0.0001pt; margin-right: 6.7pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Maintains</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">clean,</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">well-stocked</span><span style=\"font-size: 9pt; letter-spacing: -0.35pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">exam</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">rooms,</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">labsand</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">nursing</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">stations.</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">Responsible for ordering, and maintaining supplies. Maintenance of lab equipment</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 10.95pt;\"><i><span style=\"font-size: 9pt;\">As</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">requested</span><span style=\"font-size: 9pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">reviews</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">Lab</span><span style=\"font-size: 9pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">Logs</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">of</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">results</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">prints</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">resultsfor</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\"> providers</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 10.95pt;\"><i><span style=\"font-size: 9pt;\">Obtains</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">insurance</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">authorizations</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">for</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">medications</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 10.9pt;\"><i><span style=\"font-size: 9pt;\">Schedules</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">complex</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">procedures</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">coordinates</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">services</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">for</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">patients</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 10.95pt;\"><i><span style=\"font-size: 9pt;\">Maintains</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">supplystandards</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">as</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">directed</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">by</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">nursing</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">staffor</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">appropriate</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">supervisor</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 10.95pt;\"><i><span style=\"font-size: 9pt;\">Adheres</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">to</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">infection</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">controlprocedures</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">as</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">outlined</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">in</span><span style=\"font-size: 9pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">the</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">Infection</span><span style=\"font-size: 9pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">Control</span><span style=\"font-size: 9pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">Manual</span></i></p></li><li><p class=\"TableParagraph\" style=\"margin-bottom: 0.0001pt; margin-right: 19.15pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Adheres</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">to</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">theAmbulatory</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">Services</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">policyand</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">procedures</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">forthe</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">cleaning</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and disinfecting equipment</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 10.3pt; margin-bottom: 0.0001pt; margin-right: 6.7pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Participates</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">in</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">various</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">QI</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">Customer</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">Service</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">initiatives</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">suchas</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">wait</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">time studies, outcome data collection from procedures, etc.</span></i></p></li></ul></td></tr><tr style=\"height: 21.3pt;\"><td width=\"84\" valign=\"top\" style=\"border: 1pt dotted black; height: 21.3pt; padding: 0in; width: 62.65pt;\"><p class=\"TableParagraph\" style=\"line-height: 11.45pt; margin: 0in 0.25pt 0.0001pt 0.9pt; text-align: center;\"><span style=\"font-size: 10pt; letter-spacing: -0.25pt;\">10%</span></p></td><td width=\"71\" valign=\"top\" style=\"border-width: medium 1pt 1pt medium; border-style: none dotted dotted none; border-color: currentcolor black black currentcolor; height: 21.3pt; padding: 0in; width: 53.15pt;\"><p class=\"TableParagraph\">&nbsp;</p></td><td width=\"503\" valign=\"top\" style=\"border-width: medium 1pt 1pt medium; border-style: none dotted dotted none; border-color: currentcolor black black currentcolor; height: 21.3pt; padding: 0in; width: 377.5pt;\"><ul style=\"list-style-type: disc; padding-left: 55.13px;\"><li><p class=\"TableParagraph\" style=\"line-height: 10.95pt;\"><i><span style=\"font-size: 9pt;\">Will</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">serve</span><span style=\"font-size: 9pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">in</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">backuprole</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">for</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">practice</span><span style=\"font-size: 9pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">to</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">support</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">clerical</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">teams</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 10.95pt;\"><i><span style=\"font-size: 9pt;\">Schedules</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">established</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">patient</span><span style=\"font-size: 9pt; letter-spacing: -0.4pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">appointments</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">using</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">Apex</span></i></p></li><li><p class=\"TableParagraph\" style=\"margin-bottom: 0.0001pt; margin-right: 15.15pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Has</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">keen</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">awareness</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">of</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">the</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">needto</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">provide</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">promptand</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">convenient</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">appointment access to patients</span></i></p></li><li><p class=\"TableParagraph\" style=\"margin-bottom: 0.0001pt; margin-right: 23.7pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Adheres</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">to</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">theprovider</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">productivity</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">standards</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">established</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">for</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">the</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">practice</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and schedules appointments with the appropriate appointment type</span></i></p></li><li><p class=\"TableParagraph\" style=\"margin-bottom: 0.0001pt; margin-right: 6.65pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Upholds</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">UCSF</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">policyregarding</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">the</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">maintenance</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">confidentiality</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">of</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">the</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">medical </span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">records</span></i></p></li><li><p class=\"TableParagraph\" style=\"margin-bottom: 0.0001pt; margin-right: 14.7pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Triages</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">all</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">telephone</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">calls,</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">screening</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">foremergencies</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">routing</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">all</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">messages, requests for same day appointments, refill requests, etc. to the appropriate box.</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 10.85pt;\"><i><span style=\"font-size: 9pt;\">Utilizes</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">Apexto</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">retrieve</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">pertinent</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">patient</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">data</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 10.95pt;\"><i><span style=\"font-size: 9pt;\">Follows</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">practice</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">procedure</span><span style=\"font-size: 9pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">for</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">follow-up</span><span style=\"font-size: 9pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">of</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">missed</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">appointments</span></i></p></li><li><p class=\"TableParagraph\" style=\"margin-bottom: 0.0001pt; margin-right: 16.5pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Covers</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">Apex</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">in-baskets</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">phone</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">messages</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">when</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">other</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">members</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">of</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">the</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">team are absent</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 10.85pt;\"><i><span style=\"font-size: 9pt;\">Assists</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">backoffice</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">maintaining</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">currentfiling</span><span style=\"font-size: 9pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">scanning.</span></i></p></li><li><p class=\"TableParagraph\" style=\"margin-bottom: 0.0001pt; margin-right: 18.15pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Embraces and role models PRIDE values (Professionalism, Respect, Integrity, Diversity and Excellence) and AIDET (Acknowledge, Introduce, Duration, Explanation and Thanks) concepts as part of approach to all assigned tasks,</span></i></p><p class=\"TableParagraph\" style=\"line-height: 10.3pt; margin-bottom: 0.0001pt; margin-right: 6.7pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">responsibilities and interactions with peers, internal and external customers and patients</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">in</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">person,</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">by</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">phone</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">in</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">whileengaging</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">in</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">electronic</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">communications.</span></i></p></li></ul></td></tr><tr style=\"height: 21.3pt;\"><td width=\"84\" valign=\"top\" style=\"border: 1pt dotted black; height: 21.3pt; padding: 0in; width: 62.65pt;\"><p class=\"TableParagraph\" style=\"line-height: 11.45pt; margin: 0in 0.25pt 0.0001pt 0.9pt; text-align: center;\"><span style=\"font-size: 10pt; letter-spacing: -0.2pt;\">100%</span></p></td><td width=\"71\" valign=\"top\" style=\"border-width: medium 1pt 1pt medium; border-style: none dotted dotted none; border-color: currentcolor black black currentcolor; height: 21.3pt; padding: 0in; width: 53.15pt;\"><p class=\"TableParagraph\">&nbsp;</p></td><td width=\"503\" valign=\"top\" style=\"border-width: medium 1pt 1pt medium; border-style: none dotted dotted none; border-color: currentcolor black black currentcolor; height: 21.3pt; padding: 0in; width: 377.5pt;\"><p class=\"TableParagraph\" style=\"line-height: 10.95pt; margin-left: 41.35pt;\">&nbsp;</p></td></tr></tbody></table></figure></div><p><br>&nbsp;</p><p style=\"margin: 0.7pt 0in 0.05pt;\">&nbsp;</p><p style=\"margin-top: 0.2pt;\">&nbsp;</p><p style=\"margin: 0.05pt 0in 0.0001pt 0.5in;\"><strong><u>LIVING</u></strong><span style=\"letter-spacing: -0.15pt;\"><strong><u>&nbsp;</u></strong></span><strong><u>PRIDE</u></strong><span style=\"letter-spacing: -0.15pt;\"><strong><u>&nbsp;</u></strong></span><span style=\"letter-spacing: -0.1pt;\"><strong><u>STANDARDS</u></strong></span></p><h3 style=\"margin-top: 11.8pt;\">Service<span style=\"letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"letter-spacing: -0.1pt;\">Excellence</span></h3><ul style=\"list-style-type: disc; padding-left: 95.93px;\"><li><p style=\"line-height: 115%; margin-bottom: 0.0001pt; margin-right: 42.4pt; margin-top: 11.85pt;\"><span style=\"font-size: 10pt; line-height: 115%;\">Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior.</span><span style=\"font-size: 10pt; letter-spacing: 2pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">These standards and expectations</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">convey</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">specific</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">behavior</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">associated</span><span style=\"font-size: 10pt; letter-spacing: -0.25pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">with</span><span style=\"font-size: 10pt; letter-spacing: -0.05pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">the</span><span style=\"font-size: 10pt; letter-spacing: -0.25pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">Medical</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">Center’s</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">values:</span><span style=\"font-size: 10pt; letter-spacing: -0.25pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients,</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">visitors,</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">faculty,</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">staff,</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">and</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">students,</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">virtually everyone,</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">every</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">day and</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">with</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">every</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations,</span><span style=\"font-size: 10pt; letter-spacing: -0.05pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">phone standards,</span><span style=\"font-size: 10pt; letter-spacing: -0.05pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">electronic communication,</span><span style=\"font-size: 10pt; letter-spacing: -0.05pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">team</span><span style=\"font-size: 10pt; letter-spacing: -0.05pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">work,</span><span style=\"font-size: 10pt; letter-spacing: -0.05pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">cultural</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">sensitivity and competency.</span></p></li><li><p style=\"line-height: 115%; margin-right: 49.7pt;\"><span style=\"font-size: 10pt; line-height: 115%;\">Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">sensitivity</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">to</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">differences</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">of</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">culture;</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">demonstrates</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">a</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">positive</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">and</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">supportive</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">manner</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">in</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills</span><span style=\"font-size: 10pt; letter-spacing: -0.05pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">to positively acknowledge and</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">recognize</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">other</span><span style=\"font-size: 10pt; letter-spacing: -0.05pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">colleagues,</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">and</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">uses personal</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">experiences</span><span style=\"font-size: 10pt; letter-spacing: -0.05pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">to model and teach Living PRIDE standards.</span></p></li><li><p style=\"line-height: 12.05pt;\"><span style=\"font-size: 10pt;\">Exhibits</span><span style=\"font-size: 10pt; letter-spacing: -0.4pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">tact</span><span style=\"font-size: 10pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">and</span><span style=\"font-size: 10pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">professionalism</span><span style=\"font-size: 10pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">in</span><span style=\"font-size: 10pt; letter-spacing: -0.35pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">difficult</span><span style=\"font-size: 10pt; letter-spacing: -0.35pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">situations</span><span style=\"font-size: 10pt; letter-spacing: -0.4pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">according</span><span style=\"font-size: 10pt; letter-spacing: -0.4pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">to</span><span style=\"font-size: 10pt; letter-spacing: -0.4pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">PRIDE</span><span style=\"font-size: 10pt; letter-spacing: -0.4pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">Values</span><span style=\"font-size: 10pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">and</span><span style=\"font-size: 10pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt;\">Practices</span></p></li><li><p style=\"line-height: 112%; margin-right: 40.75pt;\"><span style=\"font-size: 10pt; line-height: 112%;\">Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">related</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">to</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">Protected</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">Health</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">Information</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">(PHI)</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">or</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">other</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">sensitive</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">and</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">personal</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">information.</span></p></li><li><p style=\"line-height: 112%; margin-bottom: 0.0001pt; margin-right: 85.75pt; margin-top: 0.3pt;\"><span style=\"font-size: 10pt; line-height: 112%;\">Demonstrates</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">an</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">understanding</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">of</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">and</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">adheres</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">to</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">safety</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">and</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">infection</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">control</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">policies</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">and </span><span style=\"font-size: 10pt; letter-spacing: -0.1pt; line-height: 112%;\">procedures.</span></p></li><li><p style=\"line-height: 112%; margin-bottom: 0.0001pt; margin-right: 53.05pt; margin-top: 0.25pt;\"><span style=\"font-size: 10pt; line-height: 112%;\">Assumes</span><span style=\"font-size: 10pt; letter-spacing: -0.25pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">accountability</span><span style=\"font-size: 10pt; letter-spacing: -0.25pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">for</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">improving</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">quality</span><span style=\"font-size: 10pt; letter-spacing: -0.25pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">metrics</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">associated</span><span style=\"font-size: 10pt; letter-spacing: -0.3pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">with</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">department/unit</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">and</span><span style=\"font-size: 10pt; letter-spacing: -0.3pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">meeting organizational/departmental targets.</span></p></li></ul><p style=\"line-height: 12.05pt;\">&nbsp;</p><h3>Work<span style=\"letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"letter-spacing: -0.1pt;\">Environment</span></h3><ul style=\"list-style-type: disc; padding-left: 95.93px;\"><li><p style=\"line-height: 113%; margin-bottom: 0.0001pt; margin-right: 57.85pt; margin-top: 11.85pt;\"><span style=\"font-size: 10pt; line-height: 113%;\">Keeps working areas neat, orderly and clutter-free, including the hallways.</span><span style=\"font-size: 10pt; letter-spacing: 2pt; line-height: 113%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 113%;\">Adheres to cleaning processes</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 113%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 113%;\">and</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 113%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 113%;\">puts</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 113%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 113%;\">things</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 113%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 113%;\">back</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 113%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 113%;\">where</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 113%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 113%;\">they</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 113%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 113%;\">belong.</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 113%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 113%;\">Removes</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 113%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 113%;\">and</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 113%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 113%;\">reports</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 113%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 113%;\">broken</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 113%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 113%;\">equipment</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 113%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 113%;\">and </span><span style=\"font-size: 10pt; letter-spacing: -0.1pt; line-height: 113%;\">furniture.</span></p></li><li><p style=\"margin-top: 0.15pt;\"><span style=\"font-size: 10pt;\">Picks</span><span style=\"font-size: 10pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">up</span><span style=\"font-size: 10pt; letter-spacing: -0.35pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">and</span><span style=\"font-size: 10pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">disposes</span><span style=\"font-size: 10pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">of</span><span style=\"font-size: 10pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">any</span><span style=\"font-size: 10pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">litter</span><span style=\"font-size: 10pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">found</span><span style=\"font-size: 10pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">throughout</span><span style=\"font-size: 10pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">entire</span><span style=\"font-size: 10pt; letter-spacing: -0.35pt;\">&nbsp;</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt;\">facility.</span></p></li><li><p style=\"margin-top: 1.65pt;\"><span style=\"font-size: 10pt;\">Posts</span><span style=\"font-size: 10pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">flyers</span><span style=\"font-size: 10pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">and</span><span style=\"font-size: 10pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">posters</span><span style=\"font-size: 10pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">in</span><span style=\"font-size: 10pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">designated</span><span style=\"font-size: 10pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">areas</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">only;</span><span style=\"font-size: 10pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">does</span><span style=\"font-size: 10pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">not</span><span style=\"font-size: 10pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">post</span><span style=\"font-size: 10pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">on</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">walls,</span><span style=\"font-size: 10pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">doors</span><span style=\"font-size: 10pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">or</span><span style=\"font-size: 10pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt;\">windows.</span></p></li><li><p style=\"line-height: 112%; margin-bottom: 0.0001pt; margin-right: 64.2pt; margin-top: 1.7pt;\"><span style=\"font-size: 10pt; line-height: 112%;\">Knows</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">where</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">the</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">Environment</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">of</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">Care</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">Manual</span><span style=\"font-size: 10pt; letter-spacing: -0.25pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">is</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">kept</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">in</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">department;</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">corrects</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">or</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">reports</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">unsafe conditions to the appropriate departments.</span></p></li></ul><p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Protects</span><span style=\"font-size: 10pt; letter-spacing: -0.35pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">the</span><span style=\"font-size: 10pt; letter-spacing: -0.35pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">physical</span><span style=\"font-size: 10pt; letter-spacing: -0.45pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">environment</span><span style=\"font-size: 10pt; letter-spacing: -0.35pt;\">&nbsp;</span></span></p>",
    "InternalResponsibilitiesStr": "<div class=\"WordSection1\"><h2>DUTIES<span style=\"letter-spacing: -0.15pt;\">&nbsp;</span>&amp;<span style=\"letter-spacing: -0.25pt;\">&nbsp;</span>ESSENTIAL<span style=\"letter-spacing: -0.3pt;\">&nbsp;</span>JOB<span style=\"letter-spacing: -0.1pt;\"> FUNCTIONS</span></h2><p style=\"margin-top: 0.15pt;\">&nbsp;</p><figure class=\"table\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" style=\"border-collapse: collapse; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial; margin-left: 37pt;\"><tbody><tr style=\"height: 32.2pt;\"><td width=\"84\" valign=\"top\" style=\"border: 1pt solid black; height: 32.2pt; padding: 0in; width: 62.65pt;\"><p class=\"TableParagraph\" style=\"line-height: 11.45pt; margin-left: 0.9pt; text-align: center;\"><span style=\"font-size: 10pt; letter-spacing: -0.5pt;\">%</span></p><p class=\"TableParagraph\" style=\"margin: 0in 0.1pt 0.0001pt 0.9pt; text-align: center;\"><span style=\"font-size: 10pt;\"><strong>of</strong></span><span style=\"font-size: 10pt; letter-spacing: -0.1pt;\"><strong>&nbsp;</strong></span><span style=\"font-size: 10pt; letter-spacing: -0.2pt;\"><strong>time</strong></span></p></td><td width=\"71\" valign=\"top\" style=\"border: 1pt solid black; height: 32.2pt; padding: 0in; width: 53.15pt;\"><p class=\"TableParagraph\" style=\"margin: 2.3pt 7.85pt 0.0001pt 9.55pt; text-align: justify; text-indent: -0.65pt;\"><span style=\"font-size: 8pt; letter-spacing: -0.1pt;\"><strong>Essential Function (Yes/No</strong></span><span style=\"font-size: 7pt; letter-spacing: -0.1pt;\">)</span></p></td><td width=\"503\" valign=\"top\" style=\"border: 1pt solid black; height: 32.2pt; padding: 0in; width: 377.5pt;\"><p class=\"TableParagraph\" style=\"margin-top: 1.1pt;\">&nbsp;</p><p class=\"TableParagraph\" style=\"line-height: 10.35pt; margin-left: 1pt; text-align: center;\"><span style=\"font-size: 9pt;\"><strong>Key </strong></span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\"><strong>Responsibilities</strong></span></p><p class=\"TableParagraph\" style=\"line-height: 9.45pt; margin: 0in 0.15pt 0.0001pt 1pt; text-align: center;\"><i><span style=\"font-size: 9pt;\"><strong>(To</strong></span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\"><strong>&nbsp;</strong></span><span style=\"font-size: 9pt;\"><strong>be completed</strong></span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\"><strong>&nbsp;</strong></span><span style=\"font-size: 9pt;\"><strong>by </strong></span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\"><strong>Supervisor)</strong></span></i></p></td></tr><tr style=\"height: 85.15pt;\"><td width=\"84\" valign=\"top\" style=\"border-width: medium 1pt 1pt; border-style: none dotted solid; border-color: currentcolor black black; height: 85.15pt; padding: 0in; width: 62.65pt;\"><p class=\"TableParagraph\" style=\"line-height: 11.45pt; margin: 0in 0.25pt 0.0001pt 0.9pt; text-align: center;\"><span style=\"font-size: 10pt; letter-spacing: -0.25pt;\">20%</span></p></td><td width=\"71\" valign=\"top\" style=\"border-width: medium 1pt 1pt medium; border-style: none dotted dotted none; border-color: currentcolor black black currentcolor; height: 85.15pt; padding: 0in; width: 53.15pt;\"><p class=\"TableParagraph\" style=\"line-height: 11.45pt; margin-left: 5.35pt;\"><span style=\"font-size: 10pt; letter-spacing: -0.25pt;\">Yes</span></p></td><td width=\"503\" valign=\"top\" style=\"border-width: medium 1pt 1pt medium; border-style: none dotted dotted none; border-color: currentcolor black black currentcolor; height: 85.15pt; padding: 0in; width: 377.5pt;\"><ul style=\"list-style-type: disc; padding-left: 55.13px;\"><li><p class=\"TableParagraph\" style=\"margin-bottom: 0.0001pt; margin-right: 17.2pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Performs</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">routine</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">clinical</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">functions,</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">including</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">butnot</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">limited</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">to</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">vital</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">signs,height, weight, pain screening and documentation of chief complaints.</span></i></p></li><li><p class=\"TableParagraph\" style=\"margin-bottom: 0.0001pt; margin-right: 15.6pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Documents use of interpreter as appropriate. Work with interpreting services to facilitate</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">interpreter</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">participation</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">for</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">medical</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">appointments</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">in</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">person,</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">by</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">video</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">or by phone.</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 11pt;\"><i><span style=\"font-size: 9pt;\">Assists</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">Nurses,</span><span style=\"font-size: 9pt; letter-spacing: 2.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">Providers</span><span style=\"font-size: 9pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">patients</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">in</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">preparation</span><span style=\"font-size: 9pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">for</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">exam</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and/or</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">procedures</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 10.3pt; margin-bottom: 0.0001pt; margin-right: 7.3pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Able</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">to</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">performinstrument</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">processing</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">procedures, including high level disinfection with Trophon,</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">in</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">outpatient</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">clinic</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">maintain all appropriate logs</span></i></p></li></ul></td></tr></tbody></table></figure></div><p><br>&nbsp;</p><div class=\"WordSection2\"><p style=\"margin: 0.7pt 0in 0.05pt;\">&nbsp;</p><figure class=\"table\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" style=\"border-collapse: collapse; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial; margin-left: 37pt;\"><tbody><tr style=\"height: 247.15pt;\"><td width=\"84\" valign=\"top\" style=\"border: 1pt dotted black; height: 247.15pt; padding: 0in; width: 62.65pt;\"><p class=\"TableParagraph\">&nbsp;</p></td><td width=\"71\" valign=\"top\" style=\"border: 1pt dotted black; height: 247.15pt; padding: 0in; width: 53.15pt;\"><p class=\"TableParagraph\">&nbsp;</p></td><td width=\"503\" valign=\"top\" style=\"border: 1pt dotted black; height: 247.15pt; padding: 0in; width: 377.5pt;\"><ul style=\"list-style-type: disc; padding-left: 55.13px;\"><li><p class=\"TableParagraph\" style=\"margin-bottom: 0.0001pt; margin-right: 12.2pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Assist in complex medical procedures. Successfully complete all appropriate competencies</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">to</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">ensureappropriate</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">training</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">skill</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">to</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">assist</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">andset</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">up</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">for</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">said </span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">procedures.</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 11pt;\"><i><span style=\"font-size: 9pt;\">Act</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">as</span><span style=\"font-size: 9pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">chaperone</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">as</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">needed</span><span style=\"font-size: 9pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">for</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">medical</span><span style=\"font-size: 9pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">providers.</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 10.95pt;\"><i><span style=\"font-size: 9pt;\">Transports</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">patients</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">as</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">directed</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">ensures</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">their</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">safety.</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 10.9pt;\"><i><span style=\"font-size: 9pt;\">Monitors</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">patient</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">flow</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">in and</span><span style=\"font-size: 9pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">outof</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">the </span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">clinic.</span></i></p></li><li><p class=\"TableParagraph\" style=\"margin-bottom: 0.0001pt; margin-right: 6.15pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Obtains</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">specimens</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">performs</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">simplePoint</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">of</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">CareTesting</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">as</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">directed.</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">Testing as directed. Including QA/QC and EKGs.</span></i></p></li><li><p class=\"TableParagraph\" style=\"margin-bottom: 0.0001pt; margin-right: 15.7pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Obtains</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">specimens</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">performs</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">simplelaboratory</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">procedures</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">conforming</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">to</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">all policies and procedures related to specimen handling and processing.</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 98%; margin-bottom: 0.0001pt; margin-right: 6.2pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt; line-height: 98%;\">Performs</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt; line-height: 98%;\">&nbsp;</span><span style=\"font-size: 9pt; line-height: 98%;\">phlebotomy</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt; line-height: 98%;\">&nbsp;</span><span style=\"font-size: 9pt; line-height: 98%;\">procedure</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt; line-height: 98%;\">&nbsp;</span><span style=\"font-size: 9pt; line-height: 98%;\">on</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt; line-height: 98%;\">&nbsp;</span><span style=\"font-size: 9pt; line-height: 98%;\">all</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt; line-height: 98%;\">&nbsp;</span><span style=\"font-size: 9pt; line-height: 98%;\">agesto</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt; line-height: 98%;\">&nbsp;</span><span style=\"font-size: 9pt; line-height: 98%;\">include</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt; line-height: 98%;\">&nbsp;</span><span style=\"font-size: 9pt; line-height: 98%;\">pediatric,</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt; line-height: 98%;\">&nbsp;</span><span style=\"font-size: 9pt; line-height: 98%;\">adult</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt; line-height: 98%;\">&nbsp;</span><span style=\"font-size: 9pt; line-height: 98%;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt; line-height: 98%;\">&nbsp;</span><span style=\"font-size: 9pt; line-height: 98%;\">geriatric </span><span style=\"font-size: 9pt; letter-spacing: -0.1pt; line-height: 98%;\">patients.</span></i></p></li><li><p class=\"TableParagraph\" style=\"margin-bottom: 0.0001pt; margin-right: 6.75pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Participates</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">in</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">updating</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">mandatory</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">logs</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">(i.e.:temperature</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">log,</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">disaster</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">cabinet</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">log, crash cart log)</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 10.9pt;\"><i><span style=\"font-size: 9pt;\">Completes</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">referrals</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">to</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">other</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">providers</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">as</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">ordered</span><span style=\"font-size: 9pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">by</span><span style=\"font-size: 9pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">the</span><span style=\"font-size: 9pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">physician.</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 10.95pt;\"><i><span style=\"font-size: 9pt;\">Obtains</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">authorizations</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">from</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">insurers</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">for</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">medications</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 10.9pt;\"><i><span style=\"font-size: 9pt;\">Performs</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">clinical</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">activities</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">in</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">an</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">accurate</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">timely</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\"> manner</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 10.9pt;\"><i><span style=\"font-size: 9pt;\">Assist</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">physician</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">staff</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">in writing</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">sending</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">out</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">patient</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">communications</span></i></p></li><li><p class=\"TableParagraph\" style=\"margin-bottom: 0.0001pt; margin-right: 4.3pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Complies</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">with</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">all</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">Ambulatory</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">Services</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">Medical</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">Centerpolicies</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">procedures for infection control, safety, administrative and clinical practice. Complies with activities mandated by TJC/Title 22</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 11pt;\"><i><span style=\"font-size: 9pt;\">Completion</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">of</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">annual</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">competency</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">testing</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 9.95pt;\"><i><span style=\"font-size: 9pt;\">Ensures</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">all</span><span style=\"font-size: 9pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">medication</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">cabinets</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">remain</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">locked</span><span style=\"font-size: 9pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">at</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">all</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">times.</span></i></p></li></ul></td></tr><tr style=\"height: 88.95pt;\"><td width=\"84\" valign=\"top\" style=\"border: 1pt dotted black; height: 88.95pt; padding: 0in; width: 62.65pt;\"><p class=\"TableParagraph\" style=\"line-height: 11.45pt; margin: 0in 0.25pt 0.0001pt 0.9pt; text-align: center;\"><span style=\"font-size: 10pt; letter-spacing: -0.25pt;\">60%</span></p></td><td width=\"71\" valign=\"top\" style=\"border-width: medium 1pt 1pt medium; border-style: none dotted dotted none; border-color: currentcolor black black currentcolor; height: 88.95pt; padding: 0in; width: 53.15pt;\"><p class=\"TableParagraph\">&nbsp;</p></td><td width=\"503\" valign=\"top\" style=\"border-width: medium 1pt 1pt medium; border-style: none dotted dotted none; border-color: currentcolor black black currentcolor; height: 88.95pt; padding: 0in; width: 377.5pt;\"><ul style=\"list-style-type: disc; padding-left: 55.13px;\"><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Follows department standard work for OTT Agent functions.&nbsp;</span></i></p></li><li><p class=\"TableParagraph\" style=\"margin-bottom: 0.0001pt; margin-right: 16.15pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Demonstrates courtesy, common sense, and follow-through in all telephone communications,</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">maintaining</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">the</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">Telephone</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">Standards</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">as</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">established</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">by</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">UCSF Medical Center</span></i></p></li><li><p><i><span style=\"font-size: 9pt;\">Ensures a professional and helpful working environment by upholding the House Standards as adopted by the Medical Center.</span></i></p></li><li><p class=\"TableParagraph\" style=\"margin-bottom: 0.0001pt; margin-right: 8.75pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Organizes</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">activities</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">basedon</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">the</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">needsof</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">patients</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">whilemaintaining</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">the</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">effective flow of patients through the practice. Adjusts clinical support activities to reflect changes in priorities during practice sessions.</span></i></p></li><li><p class=\"TableParagraph\" style=\"margin-bottom: 0.0001pt; margin-right: 13.2pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Maintains</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">open</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">communication</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">facilities</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">continuity</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">of</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">care</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">for</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">patients</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and/or family with members of the health care team through phone contact, verbal interaction and /or written reports including UCSF MyChart Patient Portal and APeX InBasket messaging. Utilizes electronic chart information. (i.e., labs, appointments) to contribute to patient care</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 10.9pt;\"><i><span style=\"font-size: 9pt;\">Obtains,</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">records,</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">conveys</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">information</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">clearly</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">concisely.</span></i></p></li><li><p class=\"TableParagraph\" style=\"margin-bottom: 0.0001pt; margin-right: 4.35pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Fosters/maintains</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">positive</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">publicrelations</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">(patients,</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">family,visitors</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">staff).</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients perceive interactions as positive and supportive</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 10.95pt;\"><i><span style=\"font-size: 9pt;\">Participates</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">in</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">in-reach/outreach</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">healthcare</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">maintenance</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">projects</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">as</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">directed.</span></i></p></li><li><p class=\"TableParagraph\" style=\"margin-bottom: 0.0001pt; margin-right: 24.15pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Notifies</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">providers</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">of</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">patient</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">delaysand</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">service</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">issues.</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">Acts</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">advocates</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">for patients to help facilitate provider punctuality in seeing patients according to </span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">schedule</span></i></p></li><li><p class=\"TableParagraph\" style=\"margin-bottom: 0.0001pt; margin-right: 25.65pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Communicates provider delays with front office team and makes regular announcements</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">to</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">waitingroom</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">as</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">neededwhen</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">delays</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">are</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">over</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">30</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">minutes.</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 10.85pt;\"><i><span style=\"font-size: 9pt;\">Shares</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">pertinent</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">information</span><span style=\"font-size: 9pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">observations</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">with</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">other</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">healthteam</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">members.</span></i></p></li><li><p class=\"TableParagraph\" style=\"margin-bottom: 0.0001pt; margin-right: 46.3pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Identifies</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">communicates</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">problems</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">to</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">thenursing</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">staff</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">or</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">appropriate </span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">supervisor</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 10.95pt;\"><i><span style=\"font-size: 9pt;\">Offers</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">suggestions</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">for</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">change</span><span style=\"font-size: 9pt; letter-spacing: -0.35pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">or</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">improvement</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">in</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">clinic/practice</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\"> operations</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 10.95pt;\"><i><span style=\"font-size: 9pt;\">Assists</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">patients</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">with</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">issues</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">complaints</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">utilizing</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">conflict</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">management</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">skills.</span></i></p></li><li><p class=\"TableParagraph\" style=\"margin-bottom: 0.0001pt; margin-right: 5.25pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">S/he</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">is</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">a</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">strong</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">team</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">player,</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">has</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">a</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">dedicated</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">work</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">ethic,</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">andis</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">willing</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">to</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">learn</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and adapt to new tasks when asked. S/he is comfortable building rapport with patients</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 98%; margin-bottom: 0.0001pt; margin-right: 11.15pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt; line-height: 98%;\">Able</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt; line-height: 98%;\">&nbsp;</span><span style=\"font-size: 9pt; line-height: 98%;\">to</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt; line-height: 98%;\">&nbsp;</span><span style=\"font-size: 9pt; line-height: 98%;\">workquickly</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt; line-height: 98%;\">&nbsp;</span><span style=\"font-size: 9pt; line-height: 98%;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt; line-height: 98%;\">&nbsp;</span><span style=\"font-size: 9pt; line-height: 98%;\">effectively</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt; line-height: 98%;\">&nbsp;</span><span style=\"font-size: 9pt; line-height: 98%;\">with</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt; line-height: 98%;\">&nbsp;</span><span style=\"font-size: 9pt; line-height: 98%;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt; line-height: 98%;\">&nbsp;</span><span style=\"font-size: 9pt; line-height: 98%;\">withoutsupervision</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt; line-height: 98%;\">&nbsp;</span><span style=\"font-size: 9pt; line-height: 98%;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt; line-height: 98%;\">&nbsp;</span><span style=\"font-size: 9pt; line-height: 98%;\">remaincalm and friendly in all interactions with patients</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 10.3pt; margin-bottom: 0.0001pt; margin-right: 20.25pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">S/he</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">leads</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">by</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">examplein</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">the</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">areasof</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">professional</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">appearance,</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">demeanor</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and body language, making eye contact with patients and smiling.</span></i></p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\">Utilizes Electronic Health Record (APEX) for documentation within the scope of practice of a Hospital Assistant which may include but not limited to:<span>&nbsp;</span></p><ul style=\"list-style-type: circle; padding-left: 48px;\"><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\">Documentation of vital signs, height, weight and pain scale.</p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\">Enter patient chief complaint and history (i.e. tobacco/family hx/ med/surg/social).</p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\">Enter patient reported medications and allergies.</p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\">Order &amp; sign POCT with signed protocol.</p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\">Documentation of point of care test results.</p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\">Enter &amp; “pend” scripted orders from provider.</p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\">Open a Medication Refill Encounter for provider.</p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\">Scheduling laboratory, radiology and other testing with a written order from a provider.&nbsp;</p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\">Open telephone encounters.</p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\">Open staff messages.</p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\">Document call resolution consistently.</p></li></ul></li></ul></td></tr><tr style=\"height: 21.3pt;\"><td width=\"84\" valign=\"top\" style=\"border: 1pt dotted black; height: 21.3pt; padding: 0in; width: 62.65pt;\"><p class=\"TableParagraph\" style=\"line-height: 11.45pt; margin: 0in 0.25pt 0.0001pt 0.9pt; text-align: center;\"><span style=\"font-size: 10pt; letter-spacing: -0.25pt;\">10%</span></p></td><td width=\"71\" valign=\"top\" style=\"border-width: medium 1pt 1pt medium; border-style: none dotted dotted none; border-color: currentcolor black black currentcolor; height: 21.3pt; padding: 0in; width: 53.15pt;\"><p class=\"TableParagraph\">&nbsp;</p></td><td width=\"503\" valign=\"top\" style=\"border-width: medium 1pt 1pt medium; border-style: none dotted dotted none; border-color: currentcolor black black currentcolor; height: 21.3pt; padding: 0in; width: 377.5pt;\"><ul style=\"list-style-type: disc; padding-left: 55.13px;\"><li><p class=\"TableParagraph\" style=\"line-height: 10.3pt; margin-bottom: 0.0001pt; margin-right: 6.7pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Maintains</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">clean,</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">well-stocked</span><span style=\"font-size: 9pt; letter-spacing: -0.35pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">exam</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">rooms,</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">labsand</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">nursing</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">stations.</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">Responsible for ordering, and maintaining supplies. Maintenance of lab equipment</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 10.95pt;\"><i><span style=\"font-size: 9pt;\">As</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">requested</span><span style=\"font-size: 9pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">reviews</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">Lab</span><span style=\"font-size: 9pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">Logs</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">of</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">results</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">prints</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">resultsfor</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\"> providers</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 10.95pt;\"><i><span style=\"font-size: 9pt;\">Obtains</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">insurance</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">authorizations</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">for</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">medications</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 10.9pt;\"><i><span style=\"font-size: 9pt;\">Schedules</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">complex</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">procedures</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">coordinates</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">services</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">for</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">patients</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 10.95pt;\"><i><span style=\"font-size: 9pt;\">Maintains</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">supplystandards</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">as</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">directed</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">by</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">nursing</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">staffor</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">appropriate</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">supervisor</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 10.95pt;\"><i><span style=\"font-size: 9pt;\">Adheres</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">to</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">infection</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">controlprocedures</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">as</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">outlined</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">in</span><span style=\"font-size: 9pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">the</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">Infection</span><span style=\"font-size: 9pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">Control</span><span style=\"font-size: 9pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">Manual</span></i></p></li><li><p class=\"TableParagraph\" style=\"margin-bottom: 0.0001pt; margin-right: 19.15pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Adheres</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">to</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">theAmbulatory</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">Services</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">policyand</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">procedures</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">forthe</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">cleaning</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and disinfecting equipment</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 10.3pt; margin-bottom: 0.0001pt; margin-right: 6.7pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Participates</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">in</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">various</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">QI</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">Customer</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">Service</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">initiatives</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">suchas</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">wait</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">time studies, outcome data collection from procedures, etc.</span></i></p></li></ul></td></tr><tr style=\"height: 21.3pt;\"><td width=\"84\" valign=\"top\" style=\"border: 1pt dotted black; height: 21.3pt; padding: 0in; width: 62.65pt;\"><p class=\"TableParagraph\" style=\"line-height: 11.45pt; margin: 0in 0.25pt 0.0001pt 0.9pt; text-align: center;\"><span style=\"font-size: 10pt; letter-spacing: -0.25pt;\">10%</span></p></td><td width=\"71\" valign=\"top\" style=\"border-width: medium 1pt 1pt medium; border-style: none dotted dotted none; border-color: currentcolor black black currentcolor; height: 21.3pt; padding: 0in; width: 53.15pt;\"><p class=\"TableParagraph\">&nbsp;</p></td><td width=\"503\" valign=\"top\" style=\"border-width: medium 1pt 1pt medium; border-style: none dotted dotted none; border-color: currentcolor black black currentcolor; height: 21.3pt; padding: 0in; width: 377.5pt;\"><ul style=\"list-style-type: disc; padding-left: 55.13px;\"><li><p class=\"TableParagraph\" style=\"line-height: 10.95pt;\"><i><span style=\"font-size: 9pt;\">Will</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">serve</span><span style=\"font-size: 9pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">in</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">backuprole</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">for</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">practice</span><span style=\"font-size: 9pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">to</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">support</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">clerical</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">teams</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 10.95pt;\"><i><span style=\"font-size: 9pt;\">Schedules</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">established</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">patient</span><span style=\"font-size: 9pt; letter-spacing: -0.4pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">appointments</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">using</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">Apex</span></i></p></li><li><p class=\"TableParagraph\" style=\"margin-bottom: 0.0001pt; margin-right: 15.15pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Has</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">keen</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">awareness</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">of</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">the</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">needto</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">provide</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">promptand</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">convenient</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">appointment access to patients</span></i></p></li><li><p class=\"TableParagraph\" style=\"margin-bottom: 0.0001pt; margin-right: 23.7pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Adheres</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">to</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">theprovider</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">productivity</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">standards</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">established</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">for</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">the</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">practice</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and schedules appointments with the appropriate appointment type</span></i></p></li><li><p class=\"TableParagraph\" style=\"margin-bottom: 0.0001pt; margin-right: 6.65pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Upholds</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">UCSF</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">policyregarding</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">the</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">maintenance</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">confidentiality</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">of</span><span style=\"font-size: 9pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">the</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">medical </span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">records</span></i></p></li><li><p class=\"TableParagraph\" style=\"margin-bottom: 0.0001pt; margin-right: 14.7pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Triages</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">all</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">telephone</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">calls,</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">screening</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">foremergencies</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">routing</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">all</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">messages, requests for same day appointments, refill requests, etc. to the appropriate box.</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 10.85pt;\"><i><span style=\"font-size: 9pt;\">Utilizes</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">Apexto</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">retrieve</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">pertinent</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">patient</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">data</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 10.95pt;\"><i><span style=\"font-size: 9pt;\">Follows</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">practice</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">procedure</span><span style=\"font-size: 9pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">for</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">follow-up</span><span style=\"font-size: 9pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">of</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">missed</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">appointments</span></i></p></li><li><p class=\"TableParagraph\" style=\"margin-bottom: 0.0001pt; margin-right: 16.5pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Covers</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">Apex</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">in-baskets</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">phone</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">messages</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">when</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">other</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">members</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">of</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">the</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">team are absent</span></i></p></li><li><p class=\"TableParagraph\" style=\"line-height: 10.85pt;\"><i><span style=\"font-size: 9pt;\">Assists</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">backoffice</span><span style=\"font-size: 9pt; letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">maintaining</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">currentfiling</span><span style=\"font-size: 9pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">scanning.</span></i></p></li><li><p class=\"TableParagraph\" style=\"margin-bottom: 0.0001pt; margin-right: 18.15pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">Embraces and role models PRIDE values (Professionalism, Respect, Integrity, Diversity and Excellence) and AIDET (Acknowledge, Introduce, Duration, Explanation and Thanks) concepts as part of approach to all assigned tasks,</span></i></p><p class=\"TableParagraph\" style=\"line-height: 10.3pt; margin-bottom: 0.0001pt; margin-right: 6.7pt; margin-top: 0in;\"><i><span style=\"font-size: 9pt;\">responsibilities and interactions with peers, internal and external customers and patients</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">in</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">person,</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">by</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">phone</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">and</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">in</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">whileengaging</span><span style=\"font-size: 9pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">in</span><span style=\"font-size: 9pt; letter-spacing: -0.1pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">electronic</span><span style=\"font-size: 9pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 9pt;\">communications.</span></i></p></li></ul></td></tr><tr style=\"height: 21.3pt;\"><td width=\"84\" valign=\"top\" style=\"border: 1pt dotted black; height: 21.3pt; padding: 0in; width: 62.65pt;\"><p class=\"TableParagraph\" style=\"line-height: 11.45pt; margin: 0in 0.25pt 0.0001pt 0.9pt; text-align: center;\"><span style=\"font-size: 10pt; letter-spacing: -0.2pt;\">100%</span></p></td><td width=\"71\" valign=\"top\" style=\"border-width: medium 1pt 1pt medium; border-style: none dotted dotted none; border-color: currentcolor black black currentcolor; height: 21.3pt; padding: 0in; width: 53.15pt;\"><p class=\"TableParagraph\">&nbsp;</p></td><td width=\"503\" valign=\"top\" style=\"border-width: medium 1pt 1pt medium; border-style: none dotted dotted none; border-color: currentcolor black black currentcolor; height: 21.3pt; padding: 0in; width: 377.5pt;\"><p class=\"TableParagraph\" style=\"line-height: 10.95pt; margin-left: 41.35pt;\">&nbsp;</p></td></tr></tbody></table></figure></div><p><br>&nbsp;</p><p style=\"margin: 0.7pt 0in 0.05pt;\">&nbsp;</p><p style=\"margin-top: 0.2pt;\">&nbsp;</p><p style=\"margin: 0.05pt 0in 0.0001pt 0.5in;\"><strong><u>LIVING</u></strong><span style=\"letter-spacing: -0.15pt;\"><strong><u>&nbsp;</u></strong></span><strong><u>PRIDE</u></strong><span style=\"letter-spacing: -0.15pt;\"><strong><u>&nbsp;</u></strong></span><span style=\"letter-spacing: -0.1pt;\"><strong><u>STANDARDS</u></strong></span></p><h3 style=\"margin-top: 11.8pt;\">Service<span style=\"letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"letter-spacing: -0.1pt;\">Excellence</span></h3><ul style=\"list-style-type: disc; padding-left: 95.93px;\"><li><p style=\"line-height: 115%; margin-bottom: 0.0001pt; margin-right: 42.4pt; margin-top: 11.85pt;\"><span style=\"font-size: 10pt; line-height: 115%;\">Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior.</span><span style=\"font-size: 10pt; letter-spacing: 2pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">These standards and expectations</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">convey</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">specific</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">behavior</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">associated</span><span style=\"font-size: 10pt; letter-spacing: -0.25pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">with</span><span style=\"font-size: 10pt; letter-spacing: -0.05pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">the</span><span style=\"font-size: 10pt; letter-spacing: -0.25pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">Medical</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">Center’s</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">values:</span><span style=\"font-size: 10pt; letter-spacing: -0.25pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients,</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">visitors,</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">faculty,</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">staff,</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">and</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">students,</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">virtually everyone,</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">every</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">day and</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">with</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">every</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations,</span><span style=\"font-size: 10pt; letter-spacing: -0.05pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">phone standards,</span><span style=\"font-size: 10pt; letter-spacing: -0.05pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">electronic communication,</span><span style=\"font-size: 10pt; letter-spacing: -0.05pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">team</span><span style=\"font-size: 10pt; letter-spacing: -0.05pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">work,</span><span style=\"font-size: 10pt; letter-spacing: -0.05pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">cultural</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">sensitivity and competency.</span></p></li><li><p style=\"line-height: 115%; margin-right: 49.7pt;\"><span style=\"font-size: 10pt; line-height: 115%;\">Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">sensitivity</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">to</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">differences</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">of</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">culture;</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">demonstrates</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">a</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">positive</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">and</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">supportive</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">manner</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">in</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills</span><span style=\"font-size: 10pt; letter-spacing: -0.05pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">to positively acknowledge and</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">recognize</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">other</span><span style=\"font-size: 10pt; letter-spacing: -0.05pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">colleagues,</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">and</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">uses personal</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">experiences</span><span style=\"font-size: 10pt; letter-spacing: -0.05pt; line-height: 115%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 115%;\">to model and teach Living PRIDE standards.</span></p></li><li><p style=\"line-height: 12.05pt;\"><span style=\"font-size: 10pt;\">Exhibits</span><span style=\"font-size: 10pt; letter-spacing: -0.4pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">tact</span><span style=\"font-size: 10pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">and</span><span style=\"font-size: 10pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">professionalism</span><span style=\"font-size: 10pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">in</span><span style=\"font-size: 10pt; letter-spacing: -0.35pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">difficult</span><span style=\"font-size: 10pt; letter-spacing: -0.35pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">situations</span><span style=\"font-size: 10pt; letter-spacing: -0.4pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">according</span><span style=\"font-size: 10pt; letter-spacing: -0.4pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">to</span><span style=\"font-size: 10pt; letter-spacing: -0.4pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">PRIDE</span><span style=\"font-size: 10pt; letter-spacing: -0.4pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">Values</span><span style=\"font-size: 10pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">and</span><span style=\"font-size: 10pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt;\">Practices</span></p></li><li><p style=\"line-height: 112%; margin-right: 40.75pt;\"><span style=\"font-size: 10pt; line-height: 112%;\">Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">related</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">to</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">Protected</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">Health</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">Information</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">(PHI)</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">or</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">other</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">sensitive</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">and</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">personal</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">information.</span></p></li><li><p style=\"line-height: 112%; margin-bottom: 0.0001pt; margin-right: 85.75pt; margin-top: 0.3pt;\"><span style=\"font-size: 10pt; line-height: 112%;\">Demonstrates</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">an</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">understanding</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">of</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">and</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">adheres</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">to</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">safety</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">and</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">infection</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">control</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">policies</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">and </span><span style=\"font-size: 10pt; letter-spacing: -0.1pt; line-height: 112%;\">procedures.</span></p></li><li><p style=\"line-height: 112%; margin-bottom: 0.0001pt; margin-right: 53.05pt; margin-top: 0.25pt;\"><span style=\"font-size: 10pt; line-height: 112%;\">Assumes</span><span style=\"font-size: 10pt; letter-spacing: -0.25pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">accountability</span><span style=\"font-size: 10pt; letter-spacing: -0.25pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">for</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">improving</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">quality</span><span style=\"font-size: 10pt; letter-spacing: -0.25pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">metrics</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">associated</span><span style=\"font-size: 10pt; letter-spacing: -0.3pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">with</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">department/unit</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">and</span><span style=\"font-size: 10pt; letter-spacing: -0.3pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">meeting organizational/departmental targets.</span></p></li></ul><p style=\"line-height: 12.05pt;\">&nbsp;</p><h3>Work<span style=\"letter-spacing: -0.15pt;\">&nbsp;</span><span style=\"letter-spacing: -0.1pt;\">Environment</span></h3><ul style=\"list-style-type: disc; padding-left: 95.93px;\"><li><p style=\"line-height: 113%; margin-bottom: 0.0001pt; margin-right: 57.85pt; margin-top: 11.85pt;\"><span style=\"font-size: 10pt; line-height: 113%;\">Keeps working areas neat, orderly and clutter-free, including the hallways.</span><span style=\"font-size: 10pt; letter-spacing: 2pt; line-height: 113%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 113%;\">Adheres to cleaning processes</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 113%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 113%;\">and</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 113%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 113%;\">puts</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 113%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 113%;\">things</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 113%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 113%;\">back</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 113%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 113%;\">where</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 113%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 113%;\">they</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 113%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 113%;\">belong.</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 113%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 113%;\">Removes</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 113%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 113%;\">and</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 113%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 113%;\">reports</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 113%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 113%;\">broken</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 113%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 113%;\">equipment</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 113%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 113%;\">and </span><span style=\"font-size: 10pt; letter-spacing: -0.1pt; line-height: 113%;\">furniture.</span></p></li><li><p style=\"margin-top: 0.15pt;\"><span style=\"font-size: 10pt;\">Picks</span><span style=\"font-size: 10pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">up</span><span style=\"font-size: 10pt; letter-spacing: -0.35pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">and</span><span style=\"font-size: 10pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">disposes</span><span style=\"font-size: 10pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">of</span><span style=\"font-size: 10pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">any</span><span style=\"font-size: 10pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">litter</span><span style=\"font-size: 10pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">found</span><span style=\"font-size: 10pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">throughout</span><span style=\"font-size: 10pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">entire</span><span style=\"font-size: 10pt; letter-spacing: -0.35pt;\">&nbsp;</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt;\">facility.</span></p></li><li><p style=\"margin-top: 1.65pt;\"><span style=\"font-size: 10pt;\">Posts</span><span style=\"font-size: 10pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">flyers</span><span style=\"font-size: 10pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">and</span><span style=\"font-size: 10pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">posters</span><span style=\"font-size: 10pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">in</span><span style=\"font-size: 10pt; letter-spacing: -0.05pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">designated</span><span style=\"font-size: 10pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">areas</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">only;</span><span style=\"font-size: 10pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">does</span><span style=\"font-size: 10pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">not</span><span style=\"font-size: 10pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">post</span><span style=\"font-size: 10pt; letter-spacing: -0.3pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">on</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">walls,</span><span style=\"font-size: 10pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">doors</span><span style=\"font-size: 10pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">or</span><span style=\"font-size: 10pt; letter-spacing: -0.25pt;\">&nbsp;</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt;\">windows.</span></p></li><li><p style=\"line-height: 112%; margin-bottom: 0.0001pt; margin-right: 64.2pt; margin-top: 1.7pt;\"><span style=\"font-size: 10pt; line-height: 112%;\">Knows</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">where</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">the</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">Environment</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">of</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">Care</span><span style=\"font-size: 10pt; letter-spacing: -0.1pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">Manual</span><span style=\"font-size: 10pt; letter-spacing: -0.25pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">is</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">kept</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">in</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">department;</span><span style=\"font-size: 10pt; letter-spacing: -0.2pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">corrects</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">or</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">reports</span><span style=\"font-size: 10pt; letter-spacing: -0.15pt; line-height: 112%;\">&nbsp;</span><span style=\"font-size: 10pt; line-height: 112%;\">unsafe conditions to the appropriate departments.</span></p></li></ul><p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Protects</span><span style=\"font-size: 10pt; letter-spacing: -0.35pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">the</span><span style=\"font-size: 10pt; letter-spacing: -0.35pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">physical</span><span style=\"font-size: 10pt; letter-spacing: -0.45pt;\">&nbsp;</span><span style=\"font-size: 10pt;\">environment</span><span style=\"font-size: 10pt; letter-spacing: -0.35pt;\">&nbsp;</span></span></p>",
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