Patient Intake Coordinator (Bilingual: English/Spanish) – Outpatient Behavioral Health (Fully Remote, Florida)

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    "region": "FL",
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    "atsLocation": {
      "city": "Fort Lauderdale",
      "state": "Florida",
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    "jobOpeningName": "Patient Intake Coordinator (Bilingual: English/Spanish) – Outpatient Behavioral Health (Fully Remote, Florida)",
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    "employmentStatusLabel": "Full-time"
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    "datePosted": "2026-05-12",
    "atsLocation": {
      "city": "Fort Lauderdale",
      "state": "Florida",
      "country": "United States",
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    "description": "<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Applicants without prior healthcare administrative experience will not be considered.<br><br></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Seasons Psychotherapy Associates is a <span style=\"font-weight: bold\">high-volume outpatient behavioral health practice</span> serving clients across Florida.<br><br></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">We are hiring an <span style=\"font-weight: bold\">experienced bilingual Patient Intake Coordinator</span> to manage <span style=\"font-weight: bold\">patient intake, scheduling, and insurance verification</span> in a structured, fast-paced remote environment.<br><br></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">This role is best suited for candidates who have previously worked in a <span style=\"font-weight: bold\">medical or mental health setting</span> and are comfortable handling <span style=\"font-weight: bold\">high call volume, insurance workflows, and patient coordination independently.<br><br></span></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Fully remote. Florida-based candidates only.<br><br></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">What You’ll Do<br><br></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Manage a high volume of inbound calls and emails (<span style=\"font-weight: bold\">50+ patient interactions per day</span>)</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Conduct patient intakes and accurately document information in the EHR</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Schedule patients based on clinician availability, specialty, and insurance participation</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Verify insurance eligibility and explain benefits, copays, and next steps clearly</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Maintain accurate schedules and documentation</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Coordinate with clinicians, billing, and administrative staff to resolve issues efficiently</span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><br>Required Experience (Non-Negotiable)<br><br></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Fluent in English and Spanish (spoken and written)</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">2+ years of experience in a medical office, behavioral health practice, or healthcare administrative role</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Direct experience verifying insurance benefits and explaining coverage to patients</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Experience using EHR systems and managing appointment scheduling</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Comfortable working in a <span style=\"font-weight: bold\">fast-paced, high-volume environment</span></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Strong communication, organization, and attention to detail</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Reliable home office with high-speed internet</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Must pass Level 2 background check</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Must reside in Florida</span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><br>Preferred Experience<br><br></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Behavioral health or psychotherapy practice experience</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Familiarity with insurance workflows (eligibility, benefits, authorizations)</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Experience with Google Workspace, scheduling systems, or Zendesk</span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><br>This Role Is NOT a Fit If<br><br></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">You do not have experience in a medical or healthcare setting</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">You have not worked with insurance verification or EHR systems</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">You are looking for your first administrative role</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">You prefer a low-volume or slow-paced work environment</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">You are not comfortable being on the phone for a significant portion of the day</span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><br><span style=\"font-weight: bold\">Why Join Seasons Psychotherapy Associates</span><br><br></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">We offer one of the strongest benefits packages in outpatient behavioral health, including <span style=\"font-weight: bold\">100% employer-paid health, dental, vision, and life insurance (valued at ~$13,000+ annually)</span>, plus:<br><br></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Safe Harbor 401(k) with company match</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Paid Time Off:</span> 13 days in Year 1, increasing to 26 days annually</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">All federal holidays paid</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Fully remote, stable, full-time role with a structured, team-oriented environment and clear expectations</span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><br><span style=\"font-weight: bold\">About Seasons Psychotherapy Associates</span><br><br></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Seasons Psychotherapy Associates is a Florida-based group practice providing evidence-based psychotherapy services. Our administrative team plays a critical role in supporting clinicians and ensuring patients receive timely, high-quality care.<br><br></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Apply<br><br></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">We review applications daily and typically respond to qualified candidates within 2–3 business days.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\"><br>This is a W-2 employee position. We do not accept applications from agencies, third-party billing companies, or independent contractors. Individual applicants only.</span></p>",
    "compensation": "$20–$24 per hour + 100% employer-paid health, dental, vision, and life insurance + 401(k) match + PTO & holidays",
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    "jobOpeningName": "Patient Intake Coordinator (Bilingual: English/Spanish) – Outpatient Behavioral Health (Fully Remote, Florida)",
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    "jobOpeningShareUrl": "https://seasonsfl.bamboohr.com/careers/81",
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