Home › Companies › 4d1d2a72 0e65 43a8 Ac25 3167f43d7343 19000101 000001 › Head of Member Operations (Assistant Branch Manager)
Head of Member Operations (Assistant Branch Manager)
4d1d2a72 0e65 43a8 Ac25 3167f43d7343 19000101 000001 · Portsmouth, RI, US, Portsmouth, RI · Active · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 4d1d2a72 0e65 43a8 Ac25 3167f43d7343 19000101 000001 |
| Title | Head of Member Operations (Assistant Branch Manager) |
| Normalized title | - |
| Department / team | - |
| Location | Portsmouth, RI, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-06-05 / 2026-06-06 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
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| Company jobs | Active postings from 4d1d2a72 0e65 43a8 Ac25 3167f43d7343 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Portsmouth. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 4d1d2a72 0e65 43a8 Ac25 3167f43d7343 19000101 000001 |
| Source | 1188e378-fc83-407d-baf8-f273907cc86a |
| ATS provider | ADP Workforce Now Recruiting |
Description
You Belong Here
People’s Credit Union is built on the belief that members and employees should feel a sense of belonging. Based on our Core Values, we created that feeling by design to offer you a genuine sense of community where you are supported personally and professionally.
If you work here, you belong here.
Your Values Align With Ours
We hire employees whose core values match our own. We can train for competency, but if you’re also genuine, trustworthy, earnest, empathetic, and resourceful, we want you on our team.
Your Voice Is Heard
Here, hierarchy doesn’t drive impact - all voices are sought out, heard, and respected. We are listeners, then doers.
Your Team Makes You Stronger
Independent work is expected, but collaboration with compassionate accountability makes us all stronger. Working together, we all learn and grow.
Your Future Is Bright
We recognize that careers are not always straight lines. Professional development is a shared responsibility. We are committed to providing opportunities and resources to help you navigate your career paths and achieve your goals. Let's work together to foster growth and development in our organization.
What we offer
• Health and dental benefits through Blue Cross Blue Shield, plus vision benefits through VSP
• 401(k) and Roth plan with a competitive employer match
• Robust Wellness Program
• Employee Recognition Program
• Fun, food, and events
Position Summary This position provides an extraordinary member experience by actively assisting the Head of Branch, managing the activities and staff of the branch to ensure proper alignment with Credit Union goals and service standards. Directly supervises the day-to-day operational activities of the Branch, as well as driving the financial growth and experience of our members.
Essential Responsibilities and Accountabilities Branch Management
Plans, coordinates, and directs the daily operational activities of an assigned branch Opens and closes branch as needed in line with Credit Union security policies and procedures Prepares monthly branch office reports for review by management Works with MSRs to perform routine branch audits, vault operations, branch equipment maintenance, and branch and ATM settlement Ensures quality control/contact event items are resolved within compliance standards Provides effective leadership by modeling the behaviors of excellent member service and creating a positive work environment through empowerment and fostering a culture of trust Assumes the management of activities and staff of a branch office during the absence of the Head of Branch Assists the Head of Branch in managing the daily staff activities that will drive growth and development with members and non-members to achieve goals such as lending, deposit growth, and account opening
Member Service, Growth and Retention
Ensures that Credit Union service standards are maintained within the branch, including opening new accounts, providing information, and resolving problems/issues Coaches and develops the team to achieve assigned member relationship growth, satisfaction scores, and loan goals Ensures timely completion of member on-boarding process and timeline Resolves product and service complaints by determining cause of the problem, selecting and explaining the best solution, expediting correction/adjustment, and follow up to ensure resolution Promotes member self-service by continually educating and utilizing PCU’s website, online and mobile platforms
Leadership & Culture
Models People’s Credit Union’s values and purpose in all interactions, decisions, and leadership practices Continuously develops expertise and leverages industry trends to strengthen performance and align with the Credit Union’s strategic direction Champions financial literacy and transparency internally, helping all employees understand how their work contributes to PCU’s success Serves as a visible leader and ambassador of PCU’s mission in the community and the credit union movement Communicates organizational updates and initiatives to staff in a timely and effective manner Maintains a positive leadership role with staff and works to foster a culture of trust, collaboration and accountability Effective management in creating highly motivated, well-trained staff Ensures all employees have appropriate training and development plans including the recommendations of appropriate external and internal training as necessary for staff development
Lending
Monitors branch loan functions to achieve growth and strategic goals Gathering of all pertinent documents, and other factors relevant to the underwriting of consumer loans and providing to centralized lending team Interviews consumer loan applicants to gather the required information for a credit application, explaining loan options, rates and terms and close loan on approval Follows the lending process guidelines using centralized lending – coaches and reviews staff applications for accuracy to ensure a positive member and colleague experience
National Mortgage Licensing System (NMLS) Registration
Apply for and successfully maintain NMLS registration Completion of all assigned trainings per regulations set forth by SAFE Act Completion of annual registration renewal process
Key Behavioral Competencies Organization Process Thinking
Individuals effective at the competency can see the organization as connected and integrated systems and processes. They understand the general concepts of the organization and the business that it operates. They create and align processes as the business and organization changes and understand how a change in one area is connected to other areas in the organization. They are effective at using the interdependencies to create synergy within the organization.
Influence
Individuals effective at this competency can read people and situations to skillfully direct, persuade, and motivate others. They customize their communication to the audience and create trust by transparency, honesty, and dealing with all situations with competence and a sense of fairness.
Initiative
Individuals effective at this competency can take effective action without being directed. When they see a need or are given a goal, they take full ownership and act on it without waiting for someone to tell them what to do or how. They seek out guidance when needed so they can achieve goals. They make things happen.
Problem Solving and Decision Making
Individuals effective at this competency exhibit good judgment and sound logic. They can identify the problem at its core, determine solutions, and make decisions. They can identify the core issues by gathering relevant information and including the appropriate individuals and sources to highlight the issue as well as outline solutions. They are committed to solving the issue by deciding based on the information and acting.
Talent Development
Individuals effective at this competency are continuously assessing talent and succession planning. They can identify strengths and weaknesses, assess potential, and clearly address individuals’ performance and potential with clear development goals, continuous coaching, identification of future roles, and delegation of appropriate development projects and assignments.
Knowledge and Skills A bachelor’s degree in business administration or High School/GED certificate with equivalent experience Minimum of one (1) year experience in a supervisory role Minimum of 2 to 5 years retail experience in a financial institution required Ability to multitask Exhibits strong leadership skills Strong oral and written communication skills Experience in Windows, Microsoft Office, and Lending Software Apply for and successfully maintain NMLS registration Completion of all assigned trainings per regulations set forth by SAFE Act
ADA Requirements Physical Requirements
Able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasionally lifting cash box of up to 10 lbs. and coin bags up to 30 lbs. Must be able to operate routine office equipment (i.e. telephone, calculator, copier). Must be able to routinely perform work on computer for an average of 6-8 hours per day (including weekends). Must be able to work additional hours whenever required or requested by management. Must be capable of regular, reliable, and timely attendance.
Working Conditions
Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.
An Equal Opportunity Employer, including disability / veterans.
Full job record
| Job ID | 6079a17204594a56590f1c09f13cd389b1859db8 |
| Org ID | 1e91b850-1432-4e8f-8abe-9b89dbe4dbbd |
| Source ID | 1188e378-fc83-407d-baf8-f273907cc86a |
| Board ID | 1188e378-fc83-407d-baf8-f273907cc86a |
| Provider | adp_workforcenow |
| Provider Job Key | 620882 |
| Title | Head of Member Operations (Assistant Branch Manager) |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Portsmouth, RI, US, Portsmouth, RI |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | RI |
| City | Portsmouth |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=4d1d2a72-0e65-43a8-ac25-3167f43d7343&ccId=19000101_000001&lang=en_US&type=JS&jobId=620882&jwId=9206092848285_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=4d1d2a72-0e65-43a8-ac25-3167f43d7343&ccId=19000101_000001&lang=en_US&type=JS&jobId=620882&jwId=9206092848285_1 |
| First Seen At | 2026-06-06 13:23:26Z |
| Last Seen At | 2026-06-06 13:23:26Z |
| Last Checked At | 2026-06-06 13:23:26Z |
| Last Changed At | 2026-06-06 13:23:26Z |
| Inactive At | — |
| Source Posted At | 2026-06-05 22:33:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=4d1d2a72-0e65-43a8-ac25-3167f43d7343|19000101_000001/date=2026-06-06/2026-06-06T13-23-26-036Z-23e1e9892e482e74e1a3ee0a4d6bfdd2bab33fefa61ff8314881e65a628b220d.json |
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"requisitionDescription": "<p data-pasted=\"true\" style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: normal; margin: 0in; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Calibri, sans-serif; font-size: 11pt; text-align: justify;\"><strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-weight: 700;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">You Belong Here</span></strong></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: normal; margin: 0in; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Calibri, sans-serif; font-size: 11pt; text-align: justify;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">People’s Credit Union is built on the belief that members and employees should feel a sense of belonging. Based on our Core Values, we created that feeling by design to offer you a genuine sense of community where you are supported personally and professionally. </span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: normal; margin: 0in; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Calibri, sans-serif; font-size: 11pt; text-align: justify;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">If you work here, you belong here.</span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: normal; margin: 0in; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Calibri, sans-serif; font-size: 11pt; text-align: justify;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"> </span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: normal; margin: 0in; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Calibri, sans-serif; font-size: 11pt; text-align: justify;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 14px; color: rgb(0, 0, 0); font-family: arial, sans-serif;\"><strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-weight: 700;\">Your Values Align With Ours</strong></span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: normal; margin: 0in; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Calibri, sans-serif; font-size: 11pt; text-align: justify;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">We hire employees whose core values match our own. We can train for competency, but if you’re also genuine, trustworthy, earnest, empathetic, and resourceful, we want you on our team.</span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: normal; margin: 0in; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Calibri, sans-serif; font-size: 11pt; text-align: justify;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 14px; color: rgb(0, 0, 0); font-family: arial, sans-serif;\"><strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-weight: 700;\"> </strong></span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: normal; margin: 0in; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Calibri, sans-serif; font-size: 11pt; text-align: justify;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 14px; color: rgb(0, 0, 0); font-family: arial, sans-serif;\"><strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-weight: 700;\">Your Voice Is Heard</strong></span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: normal; margin: 0in; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Calibri, sans-serif; font-size: 11pt; text-align: justify;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Here, hierarchy doesn’t drive impact - all voices are sought out, heard, and respected. We are listeners, then doers.</span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: normal; margin: 0in; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Calibri, sans-serif; font-size: 11pt; text-align: justify;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"> </span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: normal; margin: 0in; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Calibri, sans-serif; font-size: 11pt; text-align: justify;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 14px; color: rgb(0, 0, 0); font-family: arial, sans-serif;\"><strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-weight: 700;\">Your Team Makes You Stronger</strong></span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: normal; margin: 0in; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Calibri, sans-serif; font-size: 11pt; text-align: justify;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Independent work is expected, but collaboration with compassionate accountability makes us all stronger. Working together, we all learn and grow.</span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: normal; margin: 0in; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Calibri, sans-serif; font-size: 11pt; text-align: justify;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"> </span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: normal; margin: 0in; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Calibri, sans-serif; font-size: 11pt; text-align: justify;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 14px; color: rgb(0, 0, 0); font-family: arial, sans-serif;\"><strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-weight: 700;\">Your Future Is Bright</strong></span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: normal; margin: 0in; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Calibri, sans-serif; font-size: 11pt; text-align: justify;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">We recognize that careers are not always straight lines. Professional development is a shared responsibility. We are committed to providing opportunities and resources to help you navigate your career paths and achieve your goals. Let's work together to foster growth and development in our organization.</span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin: 0in 0in 11.25pt; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Calibri, sans-serif; font-size: 11pt; background: white; text-align: justify;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 14px; color: rgb(0, 0, 0); font-family: arial, sans-serif;\"><strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-weight: 700;\"> </strong></span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin: 0in 0in 11.25pt; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Calibri, sans-serif; font-size: 11pt; background: white; text-align: justify;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 14px; color: rgb(0, 0, 0); font-family: arial, sans-serif;\"><strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-weight: 700;\">What we offer</strong></span><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"> </span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin: 0in 0in 11.25pt; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Calibri, sans-serif; font-size: 11pt; background: white; text-align: justify;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">• Health and dental benefits through Blue Cross Blue Shield, plus vision benefits through VSP</span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin: 0in 0in 11.25pt; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Calibri, sans-serif; font-size: 11pt; background: white; text-align: justify;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">• 401(k) and Roth plan with a competitive employer match </span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin: 0in 0in 11.25pt; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Calibri, sans-serif; font-size: 11pt; background: white; text-align: justify;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">• Robust Wellness Program</span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin: 0in 0in 11.25pt; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Calibri, sans-serif; font-size: 11pt; background: white; text-align: justify;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">• Employee Recognition Program</span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin: 0in 0in 11.25pt; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Calibri, sans-serif; font-size: 11pt; background: white; text-align: justify;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">• Fun, food, and events</span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin: 0in 0in 11.25pt; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Calibri, sans-serif; font-size: 11pt; background: white; text-align: justify;\"><br></p><hr><p><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"></span></p><h1 style='margin:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;text-decoration:underline;'><br></h1><h1 style='margin:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;text-decoration:underline;'><br></h1><h1 style='margin:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;text-decoration:underline;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Position Summary</span></h1><p style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">This position provides an extraordinary member experience by actively assisting the Head of Branch, managing the activities and staff of the branch to ensure proper alignment with Credit Union goals and service standards. Directly supervises the day-to-day operational activities of the Branch, as well as driving the financial growth and experience of our members.</span></p><p style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"> </span></p><p style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><br></p><h1 style='margin:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;text-decoration:underline;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Essential Responsibilities and Accountabilities</span></h1><p style='margin-top:2.0pt;margin-right:0in;margin-bottom:0in;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;color:#365F91;font-weight:bold;font-style:italic;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Branch Management </span></p><div style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: -0.25in;\"><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Plans, coordinates, and directs the daily operational activities of an assigned branch </li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Opens and closes branch as needed in line with Credit Union security policies and procedures </li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Prepares monthly branch office reports for review by management</li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Works with MSRs to perform routine branch audits, vault operations, branch equipment maintenance, and branch and ATM settlement</li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Ensures quality control/contact event items are resolved within compliance standards </li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Provides effective leadership by modeling the behaviors of excellent member service and creating a positive work environment through empowerment and fostering a culture of trust</li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Assumes the management of activities and staff of a branch office during the absence of the Head of Branch</li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Assists the Head of Branch in managing the daily staff activities that will drive growth and development with members and non-members to achieve goals such as lending, deposit growth, and account opening</li></ul></div><p style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"> </span></p><p style='margin-top:2.0pt;margin-right:0in;margin-bottom:0in;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;color:#365F91;font-weight:bold;font-style:italic;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Member Service, Growth and Retention</span></p><div style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: -0.25in;\"><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Ensures that Credit Union service standards are maintained within the branch, including opening new accounts, providing information, and resolving problems/issues</li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Coaches and develops the team to achieve assigned member relationship growth, satisfaction scores, and loan goals</li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Ensures timely completion of member on-boarding process and timeline</li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Resolves product and service complaints by determining cause of the problem, selecting and explaining the best solution, expediting correction/adjustment, and follow up to ensure resolution</li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Promotes member self-service by continually educating and utilizing PCU’s website, online and mobile platforms</li></ul></div><p style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><strong><em> </em></strong></span></p><p style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><strong><em>Leadership & Culture</em></strong></span></p><div style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: -0.25in;\"><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Models People’s Credit Union’s values and purpose in all interactions, decisions, and leadership practices</li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Continuously develops expertise and leverages industry trends to strengthen performance and align with the Credit Union’s strategic direction</li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Champions financial literacy and transparency internally, helping all employees understand how their work contributes to PCU’s success</li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Serves as a visible leader and ambassador of PCU’s mission in the community and the credit union movement</li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Communicates organizational updates and initiatives to staff in a timely and effective manner</li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Maintains a positive leadership role with staff and works to foster a culture of trust, collaboration and accountability</li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Effective management in creating highly motivated, well-trained staff</li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Ensures all employees have appropriate training and development plans including the recommendations of appropriate external and internal training as necessary for staff development </li></ul></div><p style='margin-top:2.0pt;margin-right:0in;margin-bottom:0in;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;color:#365F91;font-weight:bold;font-style:italic;'><span style=\"font-family: arial, sans-serif; font-weight: normal; font-style: normal; font-size: 14px; color: rgb(0, 0, 0);\"> </span></p><p style='margin-top:2.0pt;margin-right:0in;margin-bottom:0in;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;color:#365F91;font-weight:bold;font-style:italic;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Lending </span></p><div style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: -0.25in;\"><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Monitors branch loan functions to achieve growth and strategic goals </li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Gathering of all pertinent documents, and other factors relevant to the underwriting of consumer loans and providing to centralized lending team</li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Interviews consumer loan applicants to gather the required information for a credit application, explaining loan options, rates and terms and close loan on approval</li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Follows the lending process guidelines using centralized lending – coaches and reviews staff applications for accuracy to ensure a positive member and colleague experience</li></ul></div><p style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><strong><em> </em></strong></span></p><p style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><strong><em>National Mortgage Licensing System (NMLS) Registration</em></strong></span></p><div style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: -0.25in;\"><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Apply for and successfully maintain NMLS registration</li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Completion of all assigned trainings per regulations set forth by SAFE Act </li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Completion of annual registration renewal process</li></ul></div><p style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><strong><em> </em></strong></span></p><p style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><br></span></p><h1 style='margin:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;text-decoration:underline;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Key Behavioral Competencies</span></h1><p style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;margin:0in;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><strong><em>Organization Process Thinking </em></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; color: rgb(0, 0, 0); font-size: 14px;\">Individuals effective at the competency can see the organization as connected and integrated systems and processes. They understand the general concepts of the organization and the business that it operates. They create and align processes as the business and organization changes and understand how a change in one area is connected to other areas in the organization. They are effective at using the interdependencies to create synergy within the organization.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; color: rgb(0, 0, 0); font-size: 14px;\"> </span></p><p style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;margin:0in;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><strong><em>Influence </em></strong></span></p><p style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;margin:0in;'><span style=\"font-family: arial, sans-serif; color: rgb(0, 0, 0); font-size: 14px;\">Individuals effective at this competency can read people and situations to skillfully direct, persuade, and motivate others. They customize their communication to the audience and create trust by transparency, honesty, and dealing with all situations with competence and a sense of fairness. </span></p><p style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;margin:0in;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><strong><em> </em></strong></span></p><p style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;margin:0in;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><strong><em>Initiative </em></strong></span></p><p style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; color: rgb(0, 0, 0); font-size: 14px;\">Individuals effective at this competency can take effective action without being directed. When they see a need or are given a goal, they take full ownership and act on it without waiting for someone to tell them what to do or how. They seek out guidance when needed so they can achieve goals. They make things happen.</span></p><p style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;margin:0in;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><strong> </strong></span></p><p style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;margin:0in;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><strong><em>Problem Solving and Decision Making </em></strong></span></p><p style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;margin:0in;'><span style=\"font-family: arial, sans-serif; color: rgb(0, 0, 0); font-size: 14px;\">Individuals effective at this competency exhibit good judgment and sound logic. They can identify the problem at its core, determine solutions, and make decisions. They can identify the core issues by gathering relevant information and including the appropriate individuals and sources to highlight the issue as well as outline solutions. They are committed to solving the issue by deciding based on the information and acting. </span></p><p style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;margin:0in;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><strong><em> </em></strong></span></p><p style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;margin:0in;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><strong><em>Talent Development </em></strong></span></p><p style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; color: rgb(0, 0, 0); font-size: 14px;\">Individuals effective at this competency are continuously assessing talent and succession planning. They can identify strengths and weaknesses, assess potential, and clearly address individuals’ performance and potential with clear development goals, continuous coaching, identification of future roles, and delegation of appropriate development projects and assignments.</span></p><p style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"> </span></p><p style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><br></span></p><h1 style='margin:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;text-decoration:underline;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Knowledge and Skills</span></h1><div style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: -0.25in;\"><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">A bachelor’s degree in business administration or High School/GED certificate with equivalent experience</li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Minimum of one (1) year experience in a supervisory role</li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Minimum of 2 to 5 years retail experience in a financial institution required</li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Ability to multitask</li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Exhibits strong leadership skills</li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Strong oral and written communication skills</li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Experience in Windows, Microsoft Office, and Lending Software</li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Apply for and successfully maintain NMLS registration</li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Completion of all assigned trainings per regulations set forth by SAFE Act </li></ul></div><p style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"> </span></p><p style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\"><br></span></p><h1 style='margin:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;text-decoration:underline;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">ADA Requirements</span></h1><p style='margin-top:2.0pt;margin-right:0in;margin-bottom:0in;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;color:#365F91;font-weight:bold;font-style:italic;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Physical Requirements</span></p><div style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: -0.25in;\"><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasionally lifting cash box of up to 10 lbs. and coin bags up to 30 lbs. </li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Must be able to operate routine office equipment (i.e. telephone, calculator, copier).</li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Must be able to routinely perform work on computer for an average of 6-8 hours per day (including weekends). </li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Must be able to work additional hours whenever required or requested by management.</li><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Must be capable of regular, reliable, and timely attendance.</li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;color:#365F91;font-weight:bold;font-style:italic;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"> </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;color:#365F91;font-weight:bold;font-style:italic;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Working Conditions</span></p><div style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: -0.25in;\"><li style=\"margin: 3pt 0in 1pt; text-align: justify; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.</li></ul></div><h1 style='margin:0in;text-align:justify;font-size:13px;font-family:\"Arial\",sans-serif;text-decoration:underline;'><br></h1><p><br></p><p><strong data-pasted=\"true\" style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-weight: 700; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; color: rgb(38, 35, 33); font-family: Calibri, sans-serif; font-size: 14.6667px; text-align: start;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 14px; font-family: arial, sans-serif; color: black;\">An Equal Opportunity Employer, including disability / veterans.</span></strong></p><p></p>\n",
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}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
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