Home › Companies › 54C3AFFBC2EAE6FFB4D91586E4BDBBB6 › Case Manager- QMHP Crisis Care Counselor Mobile
Case Manager- QMHP Crisis Care Counselor Mobile
54C3AFFBC2EAE6FFB4D91586E4BDBBB6 · Highland - Aurora, IL 60506; 1230 N Highland Ave, Aurora, IL, 60506, USA · Active · $26–$26 / hour · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | 54C3AFFBC2EAE6FFB4D91586E4BDBBB6 |
| Title | Case Manager- QMHP Crisis Care Counselor Mobile |
| Normalized title | - |
| Department / team | Health Care |
| Location | Aurora, IL, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $26–$26 / hour |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2025-10-30 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
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| Company jobs | Active postings from 54C3AFFBC2EAE6FFB4D91586E4BDBBB6. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Aurora. | Open |
| Department jobs | Active postings in Health Care. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 54C3AFFBC2EAE6FFB4D91586E4BDBBB6 |
| Source | 8d0904fc-2a99-439d-a99f-44cb60b729cb |
| ATS provider | Paycom ATS |
Description
CM- QMHP Crisis Care Counselor Mobile
$1,000 Sign on Bonus
The Association for Individual Development (AID) is a non-profit organization whose mission is to empower people with physical, developmental, intellectual, mental health challenges; those who have suffered a trauma; and those at risk, to enjoy lives of dignity and purpose. We are looking for a Case Manager- Qualified Mental Health Professional Crisis Care Counselor Mobile who demonstrates this mission and wants to work for an organization that makes a difference in the community.
Schedule-Specific Hours: Wed, Thurs, Sun, & Every other Friday. 6am-6pm
What you will be doing?
The Crisis Care System is a continuum of crisis response services comprised of a 24/7 Crisis Line and Mobile Crisis Response team. A Crisis Care Counselor-Mobile QMHP is responsible for the following:
Providing crisis intervention, de-escalation, emotional support and suicide risk assessment to callers in crisis via phone through AID’s 24/7 crisis line.
Manage and assess incoming Mobile Crisis referrals from 988, local police departments, and other community services via phone through AID’s 24/7 crisis line.
Provide in-person Mobile Crisis Response with a recovery support specialist anywhere in Kendall and Southern Kane County when a person is experiencing a mental health crisis that cannot be de-escalated over the phone.
Complete in-person assessments to determine suicide risk, level of care need, and access to support. Work with the person in crisis and their collaterals to complete a safety plan.
Collaborate with a team of service providers within AID and throughout the social service community to ensure that all client’s needs are being met to promote and maintain community stabilization.
Maintain documentation required for crisis intervention services provided on the phone and in the community
Assist with providing supervision to MHP staff and Recovery Support Specialists when providing crisis intervention in the community and signing off on assessments.
Attend to scheduled work hours and be flexible to meet client and program needs, as assigned by Program Manager or Director. Respond to calls from shift start to shift end. Respond to calls upon being dispatched Provide Crisis Line Coverage when not providing mobile response.
Provide effective individual crisis counseling and crisis intervention assessments.
Consult with family members, case manager, previous and existing service providers, and other outside resources as appropriate. Use intervention tactics to reduce symptomology
Responsible for providing independent program coverage when scheduled or in emergency situations.
Complete clinical assessments that meet the requirements of program funders and applicable administrative rules.
Provide effective telephone counseling service through active and empathetic listening and motivational interviewing.
Complete required documentation on a timely basis Billing within the next 2 shifts, AND prior to program billing deadlines. Complete MCRT Daily logs, Dispatch logs, 988 follow up and iCarol contact logs before the end of the working shifts.
Attend clinical supervision a minimum of once per month & as assigned by program manager/s and director
Must meet monthly minimum predetermined productivity standards when applicable
Complete all necessary assessments including the crisis intervention and suicide assessment and required documentation including billing notes in accordance with Rule 132 standards
Develops and implements crisis safety plans and resource follow up in collaboration with the client, other providers, and other parties as identified by the client, following the standards of Rule 132, payers, and accreditation bodies
Provide case management follow up for clients to support linkage to services
Maintain records of individuals served on the MCR-T in accordance with Rule 132, payers, and accreditation bodies. Assist MCR-T Lead in conducting regular quality assurance of MCR-T records.
Maintain open and effective communication with agency and provider staff, family, and others in response to client’s identified needs, and client assistance/service needs.
Navigate Cx360, have a working knowledge of opening clients to programming, ensuring client profile is completed, attaching necessary paperwork (IM-CAT, CSSR, consents/releases and safety plans) and uploading encounters and notes.
Navigate crisis line documentation service, working knowledge of submitting documentation, finding frequent callers, and submitting sunshine documentation.
Recognize emergency situations and take appropriate action. Contact Manager and Director per procedure. Complete necessary paperwork correctly (incident reports, petitions, case notes)
Participate in training and development opportunities as assigned.
Promote awareness of mental health, both internally and externally.
Adhere to all Program 590 guidelines and expectations as outlined by the 590 Mobile Crisis Response Grant and IDPH Department of Mental Health
What will we provide Full Time employees. Benefits_Summary.pdf
$1000 sign on bonus for full-time
21 Days of Paid Time Off plus 10 Paid Holidays
Paid training
Tuition reimbursement
Benefits including Medical, Dental, Vision, Life, STD, LTD, Critical Illness and accident insurance
401K with a 3.5% company contribution after one year.
Qualifications
What will you bring to the table?
Education: Master’s degree in a human services field (QMHP) required. At least one year experience working with individuals with mental illness. Knowledge of the DSM V-TR or most current edition & Rule 132. Bilingual-Spanish preferred
Experience: At least 1 year of experience in behavioral health preferred
Physical: Position requires ability to communicate in-person, telephone and in group settings. Requires frequent standing; walking, navigation of stairs on a regular basis, Ability to provide services in clients’ homes and in the community. Ability to drive and work overnights is required
Equipment: Position operates in a professional office environment and off-site in various community settings. Role routinely uses standard office equipment such as computers, phones, copiers, and filing cabinets
Additional Requirements:
Flexibility to work evening/overnight/weekend/rotating holidays
Ability to work rotating on-call shifts.
Cover non-scheduled shifts as needed
Reliable means of transportation to and from work
Maintain automobile liability insurance as defined by AID’s personnel policies
Maintain valid Illinois driver’s license
Drive self and clients in an agency or personal vehicle.
Ability to work with diverse populations, demonstrating cultural competency and community awareness
May be required to work multiple locations
Complete Training as required within 30 days of hire including: First Aid, CPR, Non-violent Crisis Intervention Training, CEU’s, and other relevant training sessions assigned by manager.
If we seem like a good fit, consider joining our growing team of compassionate, hardworking, and caring individuals, and start your path toward a fulfilling career that you can be proud to work.
Full job record
| Job ID | 6066e7d573bd016068c3d678683f72dd6aa9ead7 |
| Org ID | 4e144898-17e1-4f8f-8342-9a5d9ee767d7 |
| Source ID | 8d0904fc-2a99-439d-a99f-44cb60b729cb |
| Board ID | 8d0904fc-2a99-439d-a99f-44cb60b729cb |
| Provider | paycom |
| Provider Job Key | 214847 |
| Title | Case Manager- QMHP Crisis Care Counselor Mobile |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Highland - Aurora, IL 60506; 1230 N Highland Ave, Aurora, IL, 60506, USA |
| Department | Health Care |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | IL |
| City | Aurora |
| Salary Raw | $25.75 - $25.75 Hourly |
| Salary Min | 25.75 |
| Salary Max | 25.75 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=214847&clientkey=54C3AFFBC2EAE6FFB4D91586E4BDBBB6 |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=214847&clientkey=54C3AFFBC2EAE6FFB4D91586E4BDBBB6 |
| First Seen At | 2026-05-31 19:06:07Z |
| Last Seen At | 2026-06-06 09:54:11Z |
| Last Checked At | 2026-06-06 09:54:11Z |
| Last Changed At | 2026-05-31 19:06:07Z |
| Inactive At | — |
| Source Posted At | 2025-10-30 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=54C3AFFBC2EAE6FFB4D91586E4BDBBB6/date=2026-06-06/2026-06-06T09-54-08-443Z-d75da0565a72e58516a2bea43c8c3860f37548c6feea5e5a31aae6a6dcf92ad6.json |
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"description": "<p><span style=\"font-size:18px\"><span style=\"font-family:Times New Roman,Times,serif\"><strong><span style=\"color:black\">$1,000 Sign on Bonus</span></strong></span></span></p>\r\n\r\n<p><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"font-size:14px\"><span style=\"color:black\">The Association for Individual Development (AID) is a non-profit organization whose mission is to empower people with physical, developmental, intellectual, mental health challenges; those who have suffered a trauma; and those at risk, to enjoy lives of dignity and purpose. We are looking for a </span><strong><span style=\"background-color:white\"><span style=\"color:black\">Case Manager- Qualified Mental Health Professional Crisis Care Counselor Mobile </span></span></strong><span style=\"color:black\">who demonstrates this mission and wants to work for an organization that makes a difference in the community.</span></span></span></p>\r\n\r\n<p><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"font-size:14px\"><span style=\"color:#000000\"><strong><span style=\"background-color:white\">Schedule-Specific Hours: Wed, Thurs, Sun, & Every other Friday. 6am-6pm</span></strong></span></span></span></p>\r\n\r\n<p><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"font-size:14px\"><strong><span style=\"color:black\">What you will be doing?</span></strong></span></span></p>\r\n\r\n<p><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"font-size:14px\"><span style=\"color:black\">The Crisis Care System is a continuum of crisis response services comprised of a 24/7 Crisis Line and Mobile Crisis Response team. A Crisis Care Counselor-Mobile QMHP is responsible for the following: </span></span></span></p>\r\n\r\n<ul>\r\n\t<li class=\"paragraph\" style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:baseline\">Providing crisis intervention, de-escalation, emotional support and suicide risk assessment to callers in crisis via phone through AID’s 24/7 crisis line.</span></span></span></li>\r\n\t<li class=\"paragraph\" style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:baseline\">Manage and assess incoming Mobile Crisis referrals from 988, local police departments, and other community services via phone through AID’s 24/7 crisis line. </span></span></span></li>\r\n\t<li class=\"paragraph\" style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:baseline\">Provide in-person Mobile Crisis Response with a recovery support specialist anywhere in Kendall and Southern Kane County when a person is experiencing a mental health crisis that cannot be de-escalated over the phone. </span></span></span></li>\r\n\t<li class=\"paragraph\" style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:baseline\">Complete in-person assessments to determine suicide risk, level of care need, and access to support. Work with the person in crisis and their collaterals to complete a safety plan. </span></span></span></li>\r\n\t<li class=\"paragraph\" style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:baseline\">Collaborate with a team of service providers within AID and throughout the social service community to ensure that all client’s needs are being met to promote and maintain community stabilization. </span></span></span></li>\r\n\t<li class=\"paragraph\" style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:baseline\">Maintain documentation required for crisis intervention services provided on the phone and in the community</span></span></span></li>\r\n\t<li class=\"paragraph\" style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:baseline\">Assist with providing supervision to MHP staff and Recovery Support Specialists when providing crisis intervention in the community and signing off on assessments.</span></span></span></li>\r\n\t<li class=\"paragraph\" style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:baseline\">Attend to scheduled work hours and be flexible to meet client and program needs, as assigned by Program Manager or Director. Respond to calls from shift start to shift end. Respond to calls upon being dispatched Provide Crisis Line Coverage when not providing mobile response. </span></span></span></li>\r\n\t<li class=\"paragraph\" style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:baseline\">Provide effective individual crisis counseling and crisis intervention assessments. </span></span></span></li>\r\n\t<li class=\"paragraph\" style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:baseline\">Consult with family members, case manager, previous and existing service providers, and other outside resources as appropriate. Use intervention tactics to reduce symptomology </span></span></span></li>\r\n\t<li class=\"paragraph\" style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:baseline\">Responsible for providing independent program coverage when scheduled or in emergency situations. </span></span></span></li>\r\n\t<li class=\"paragraph\" style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:baseline\">Complete clinical assessments that meet the requirements of program funders and applicable administrative rules. </span></span></span></li>\r\n\t<li class=\"paragraph\" style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:baseline\">Provide effective telephone counseling service through active and empathetic listening and motivational interviewing. </span></span></span></li>\r\n\t<li class=\"paragraph\" style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:baseline\">Complete required documentation on a timely basis Billing within the next 2 shifts, AND prior to program billing deadlines. Complete MCRT Daily logs, Dispatch logs, 988 follow up and iCarol contact logs before the end of the working shifts. </span></span></span></li>\r\n\t<li class=\"paragraph\" style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:baseline\">Attend clinical supervision a minimum of once per month & as assigned by program manager/s and director </span></span></span></li>\r\n\t<li class=\"paragraph\" style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:baseline\">Must meet monthly minimum predetermined productivity standards when applicable </span></span></span></li>\r\n\t<li class=\"paragraph\" style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:baseline\">Complete all necessary assessments including the crisis intervention and suicide assessment and required documentation including billing notes in accordance with Rule 132 standards </span></span></span></li>\r\n\t<li class=\"paragraph\" style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:baseline\">Develops and implements crisis safety plans and resource follow up in collaboration with the client, other providers, and other parties as identified by the client, following the standards of Rule 132, payers, and accreditation bodies </span></span></span></li>\r\n\t<li class=\"paragraph\" style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:baseline\">Provide case management follow up for clients to support linkage to services </span></span></span></li>\r\n\t<li class=\"paragraph\" style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:baseline\">Maintain records of individuals served on the MCR-T in accordance with Rule 132, payers, and accreditation bodies. Assist MCR-T Lead in conducting regular quality assurance of MCR-T records. </span></span></span></li>\r\n\t<li class=\"paragraph\" style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:baseline\">Maintain open and effective communication with agency and provider staff, family, and others in response to client’s identified needs, and client assistance/service needs. </span></span></span></li>\r\n\t<li class=\"paragraph\" style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:baseline\">Navigate Cx360, have a working knowledge of opening clients to programming, ensuring client profile is completed, attaching necessary paperwork (IM-CAT, CSSR, consents/releases and safety plans) and uploading encounters and notes. </span></span></span></li>\r\n\t<li class=\"paragraph\" style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:baseline\">Navigate crisis line documentation service, working knowledge of submitting documentation, finding frequent callers, and submitting sunshine documentation. </span></span></span></li>\r\n\t<li class=\"paragraph\" style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:baseline\">Recognize emergency situations and take appropriate action. Contact Manager and Director per procedure. Complete necessary paperwork correctly (incident reports, petitions, case notes) </span></span></span></li>\r\n\t<li class=\"paragraph\" style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:baseline\">Participate in training and development opportunities as assigned. </span></span></span></li>\r\n\t<li class=\"paragraph\" style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:baseline\">Promote awareness of mental health, both internally and externally. </span></span></span></li>\r\n\t<li class=\"paragraph\" style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Times New Roman,Times,serif;\"><span style=\"vertical-align:baseline\">Adhere to all Program 590 guidelines and expectations as outlined by the 590 Mobile Crisis Response Grant and IDPH Department of Mental Health </span></span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"font-size:14px\"><strong><span style=\"color:black\">What will we provide Full Time employees.</span></strong><a href=\"https://aidcares.org/attachments/Benefits_Summary.pdf\"><span style=\"color:blue\">Benefits_Summary.pdf</span></a></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"font-size:14px\"><span style=\"color:black\"><strong>$1000 sign on bonus for full-time </strong></span></span></span></li>\r\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"font-size:14px\"><span style=\"color:black\">21 Days of Paid Time Off plus 10 Paid Holidays </span></span></span></li>\r\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"font-size:14px\"><span style=\"color:black\">Paid training</span></span></span></li>\r\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"font-size:14px\"><span style=\"color:black\">Tuition reimbursement </span></span></span></li>\r\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"font-size:14px\"><span style=\"color:black\">Benefits including Medical, Dental, Vision, Life, STD, LTD, Critical Illness and accident insurance</span></span></span></li>\r\n\t<li><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"font-size:14px\"><span style=\"color:black\">401K with a 3.5% company contribution after one year.</span></span></span></li>\r\n</ul>\r\n",
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A Crisis Care Counselor-Mobile QMHP is responsible for the following: \\r\\n\\r\\n\\r\\n\\tProviding crisis intervention, de-escalation, emotional support and suicide risk assessment to callers in crisis via phone through AID’s 24/7 crisis line.\\r\\n\\tManage and assess incoming Mobile Crisis referrals from 988, local police departments, and other community services via phone through AID’s 24/7 crisis line. \\r\\n\\tProvide in-person Mobile Crisis Response with a recovery support specialist anywhere in Kendall and Southern Kane County when a person is experiencing a mental health crisis that cannot be de-escalated over the phone. \\r\\n\\tComplete in-person assessments to determine suicide risk, level of care need, and access to support. 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Respond to calls upon being dispatched Provide Crisis Line Coverage when not providing mobile response. \\r\\n\\tProvide effective individual crisis counseling and crisis intervention assessments. \\r\\n\\tConsult with family members, case manager, previous and existing service providers, and other outside resources as appropriate. Use intervention tactics to reduce symptomology \\r\\n\\tResponsible for providing independent program coverage when scheduled or in emergency situations. \\r\\n\\tComplete clinical assessments that meet the requirements of program funders and applicable administrative rules. \\r\\n\\tProvide effective telephone counseling service through active and empathetic listening and motivational interviewing. \\r\\n\\tComplete required documentation on a timely basis Billing within the next 2 shifts, AND prior to program billing deadlines. Complete MCRT Daily logs, Dispatch logs, 988 follow up and iCarol contact logs before the end of the working shifts. \\r\\n\\tAttend clinical supervision a minimum of once per month & as assigned by program manager/s and director \\r\\n\\tMust meet monthly minimum predetermined productivity standards when applicable \\r\\n\\tComplete all necessary assessments including the crisis intervention and suicide assessment and required documentation including billing notes in accordance with Rule 132 standards \\r\\n\\tDevelops and implements crisis safety plans and resource follow up in collaboration with the client, other providers, and other parties as identified by the client, following the standards of Rule 132, payers, and accreditation bodies \\r\\n\\tProvide case management follow up for clients to support linkage to services \\r\\n\\tMaintain records of individuals served on the MCR-T in accordance with Rule 132, payers, and accreditation bodies. Assist MCR-T Lead in conducting regular quality assurance of MCR-T records. \\r\\n\\tMaintain open and effective communication with agency and provider staff, family, and others in response to client’s identified needs, and client assistance/service needs. \\r\\n\\tNavigate Cx360, have a working knowledge of opening clients to programming, ensuring client profile is completed, attaching necessary paperwork (IM-CAT, CSSR, consents/releases and safety plans) and uploading encounters and notes. \\r\\n\\tNavigate crisis line documentation service, working knowledge of submitting documentation, finding frequent callers, and submitting sunshine documentation. \\r\\n\\tRecognize emergency situations and take appropriate action. Contact Manager and Director per procedure. Complete necessary paperwork correctly (incident reports, petitions, case notes) \\r\\n\\tParticipate in training and development opportunities as assigned. \\r\\n\\tPromote awareness of mental health, both internally and externally. \\r\\n\\tAdhere to all Program 590 guidelines and expectations as outlined by the 590 Mobile Crisis Response Grant and IDPH Department of Mental Health \\r\\n\\r\\n\\r\\nWhat will we provide Full Time employees.Benefits_Summary.pdf\\r\\n\\r\\n\\r\\n\\t$1000 sign on bonus for full-time \\r\\n\\t21 Days of Paid Time Off plus 10 Paid Holidays \\r\\n\\tPaid training\\r\\n\\tTuition reimbursement \\r\\n\\tBenefits including Medical, Dental, Vision, Life, STD, LTD, Critical Illness and accident insurance\\r\\n\\t401K with a 3.5% company contribution after one year.\\r\\n\\r\\nQualificationsWhat will you bring to the table?\\r\\n\\r\\nEducation: Master’s degree in a human services field (QMHP) required. At least one year experience working with individuals with mental illness. Knowledge of the DSM V-TR or most current edition & Rule 132. Bilingual-Spanish preferred\\r\\n\\r\\nExperience: At least 1 year of experience in behavioral health preferred\\r\\n\\r\\nPhysical: Position requires ability to communicate in-person, telephone and in group settings. Requires frequent standing; walking, navigation of stairs on a regular basis, Ability to provide services in clients’ homes and in the community. Ability to drive and work overnights is required \\r\\n\\r\\nEquipment: Position operates in a professional office environment and off-site in various community settings. Role routinely uses standard office equipment such as computers, phones, copiers, and filing cabinets \\r\\n\\r\\nAdditional Requirements: \\r\\n\\r\\n\\r\\n\\t Flexibility to work evening/overnight/weekend/rotating holidays \\r\\n\\tAbility to work rotating on-call shifts. \\r\\n\\tCover non-scheduled shifts as needed \\r\\n\\tReliable means of transportation to and from work \\r\\n\\tMaintain automobile liability insurance as defined by AID’s personnel policies \\r\\n\\tMaintain valid Illinois driver’s license \\r\\n\\tDrive self and clients in an agency or personal vehicle. \\r\\n\\tAbility to work with diverse populations, demonstrating cultural competency and community awareness \\r\\n\\tMay be required to work multiple locations \\r\\n\\tComplete Training as required within 30 days of hire including: First Aid, CPR, Non-violent Crisis Intervention Training, CEU’s, and other relevant training sessions assigned by manager. \\r\\n\\r\\n\\r\\nIf we seem like a good fit, consider joining our growing team of compassionate, hardworking, and caring individuals, and start your path toward a fulfilling career that you can be proud to work.\\r\\n\",\"responsibilities\":\"$1,000 Sign on Bonus\\r\\n\\r\\nThe Association for Individual Development (AID) is a non-profit organization whose mission is to empower people with physical, developmental, intellectual, mental health challenges; those who have suffered a trauma; and those at risk, to enjoy lives of dignity and purpose. We are looking for a Case Manager- Qualified Mental Health Professional Crisis Care Counselor Mobile who demonstrates this mission and wants to work for an organization that makes a difference in the community.\\r\\n\\r\\nSchedule-Specific Hours: Wed, Thurs, Sun, & Every other Friday. 6am-6pm\\r\\n\\r\\nWhat you will be doing?\\r\\n\\r\\nThe Crisis Care System is a continuum of crisis response services comprised of a 24/7 Crisis Line and Mobile Crisis Response team. A Crisis Care Counselor-Mobile QMHP is responsible for the following: \\r\\n\\r\\n\\r\\n\\tProviding crisis intervention, de-escalation, emotional support and suicide risk assessment to callers in crisis via phone through AID’s 24/7 crisis line.\\r\\n\\tManage and assess incoming Mobile Crisis referrals from 988, local police departments, and other community services via phone through AID’s 24/7 crisis line. \\r\\n\\tProvide in-person Mobile Crisis Response with a recovery support specialist anywhere in Kendall and Southern Kane County when a person is experiencing a mental health crisis that cannot be de-escalated over the phone. \\r\\n\\tComplete in-person assessments to determine suicide risk, level of care need, and access to support. Work with the person in crisis and their collaterals to complete a safety plan. \\r\\n\\tCollaborate with a team of service providers within AID and throughout the social service community to ensure that all client’s needs are being met to promote and maintain community stabilization. \\r\\n\\tMaintain documentation required for crisis intervention services provided on the phone and in the community\\r\\n\\tAssist with providing supervision to MHP staff and Recovery Support Specialists when providing crisis intervention in the community and signing off on assessments.\\r\\n\\tAttend to scheduled work hours and be flexible to meet client and program needs, as assigned by Program Manager or Director. Respond to calls from shift start to shift end. Respond to calls upon being dispatched Provide Crisis Line Coverage when not providing mobile response. \\r\\n\\tProvide effective individual crisis counseling and crisis intervention assessments. \\r\\n\\tConsult with family members, case manager, previous and existing service providers, and other outside resources as appropriate. Use intervention tactics to reduce symptomology \\r\\n\\tResponsible for providing independent program coverage when scheduled or in emergency situations. \\r\\n\\tComplete clinical assessments that meet the requirements of program funders and applicable administrative rules. \\r\\n\\tProvide effective telephone counseling service through active and empathetic listening and motivational interviewing. \\r\\n\\tComplete required documentation on a timely basis Billing within the next 2 shifts, AND prior to program billing deadlines. Complete MCRT Daily logs, Dispatch logs, 988 follow up and iCarol contact logs before the end of the working shifts. \\r\\n\\tAttend clinical supervision a minimum of once per month & as assigned by program manager/s and director \\r\\n\\tMust meet monthly minimum predetermined productivity standards when applicable \\r\\n\\tComplete all necessary assessments including the crisis intervention and suicide assessment and required documentation including billing notes in accordance with Rule 132 standards \\r\\n\\tDevelops and implements crisis safety plans and resource follow up in collaboration with the client, other providers, and other parties as identified by the client, following the standards of Rule 132, payers, and accreditation bodies \\r\\n\\tProvide case management follow up for clients to support linkage to services \\r\\n\\tMaintain records of individuals served on the MCR-T in accordance with Rule 132, payers, and accreditation bodies. Assist MCR-T Lead in conducting regular quality assurance of MCR-T records. \\r\\n\\tMaintain open and effective communication with agency and provider staff, family, and others in response to client’s identified needs, and client assistance/service needs. \\r\\n\\tNavigate Cx360, have a working knowledge of opening clients to programming, ensuring client profile is completed, attaching necessary paperwork (IM-CAT, CSSR, consents/releases and safety plans) and uploading encounters and notes. \\r\\n\\tNavigate crisis line documentation service, working knowledge of submitting documentation, finding frequent callers, and submitting sunshine documentation. \\r\\n\\tRecognize emergency situations and take appropriate action. Contact Manager and Director per procedure. Complete necessary paperwork correctly (incident reports, petitions, case notes) \\r\\n\\tParticipate in training and development opportunities as assigned. \\r\\n\\tPromote awareness of mental health, both internally and externally. \\r\\n\\tAdhere to all Program 590 guidelines and expectations as outlined by the 590 Mobile Crisis Response Grant and IDPH Department of Mental Health \\r\\n\\r\\n\\r\\nWhat will we provide Full Time employees.Benefits_Summary.pdf\\r\\n\\r\\n\\r\\n\\t$1000 sign on bonus for full-time \\r\\n\\t21 Days of Paid Time Off plus 10 Paid Holidays \\r\\n\\tPaid training\\r\\n\\tTuition reimbursement \\r\\n\\tBenefits including Medical, Dental, Vision, Life, STD, LTD, Critical Illness and accident insurance\\r\\n\\t401K with a 3.5% company contribution after one year.\\r\\n\\r\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"ASSOCIATION FOR INDIVIDUAL DEVELOPMENT\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=54C3AFFBC2EAE6FFB4D91586E4BDBBB6\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"1230 N Highland Ave\",\"addressLocality\":\"Aurora\",\"addressRegion\":\"IL\",\"postalCode\":60506,\"addressCountry\":\"USA\"}},\"qualifications\":\"What will you bring to the table?\\r\\n\\r\\nEducation: Master’s degree in a human services field (QMHP) required. At least one year experience working with individuals with mental illness. Knowledge of the DSM V-TR or most current edition & Rule 132. Bilingual-Spanish preferred\\r\\n\\r\\nExperience: At least 1 year of experience in behavioral health preferred\\r\\n\\r\\nPhysical: Position requires ability to communicate in-person, telephone and in group settings. Requires frequent standing; walking, navigation of stairs on a regular basis, Ability to provide services in clients’ homes and in the community. Ability to drive and work overnights is required \\r\\n\\r\\nEquipment: Position operates in a professional office environment and off-site in various community settings. Role routinely uses standard office equipment such as computers, phones, copiers, and filing cabinets \\r\\n\\r\\nAdditional Requirements: \\r\\n\\r\\n\\r\\n\\t Flexibility to work evening/overnight/weekend/rotating holidays \\r\\n\\tAbility to work rotating on-call shifts. \\r\\n\\tCover non-scheduled shifts as needed \\r\\n\\tReliable means of transportation to and from work \\r\\n\\tMaintain automobile liability insurance as defined by AID’s personnel policies \\r\\n\\tMaintain valid Illinois driver’s license \\r\\n\\tDrive self and clients in an agency or personal vehicle. \\r\\n\\tAbility to work with diverse populations, demonstrating cultural competency and community awareness \\r\\n\\tMay be required to work multiple locations \\r\\n\\tComplete Training as required within 30 days of hire including: First Aid, CPR, Non-violent Crisis Intervention Training, CEU’s, and other relevant training sessions assigned by manager. \\r\\n\\r\\n\\r\\nIf we seem like a good fit, consider joining our growing team of compassionate, hardworking, and caring individuals, and start your path toward a fulfilling career that you can be proud to work.\\r\\n\",\"experienceRequirements\":\"What will you bring to the table?\\r\\n\\r\\nEducation: Master’s degree in a human services field (QMHP) required. At least one year experience working with individuals with mental illness. Knowledge of the DSM V-TR or most current edition & Rule 132. Bilingual-Spanish preferred\\r\\n\\r\\nExperience: At least 1 year of experience in behavioral health preferred\\r\\n\\r\\nPhysical: Position requires ability to communicate in-person, telephone and in group settings. Requires frequent standing; walking, navigation of stairs on a regular basis, Ability to provide services in clients’ homes and in the community. Ability to drive and work overnights is required \\r\\n\\r\\nEquipment: Position operates in a professional office environment and off-site in various community settings. Role routinely uses standard office equipment such as computers, phones, copiers, and filing cabinets \\r\\n\\r\\nAdditional Requirements: \\r\\n\\r\\n\\r\\n\\t Flexibility to work evening/overnight/weekend/rotating holidays \\r\\n\\tAbility to work rotating on-call shifts. \\r\\n\\tCover non-scheduled shifts as needed \\r\\n\\tReliable means of transportation to and from work \\r\\n\\tMaintain automobile liability insurance as defined by AID’s personnel policies \\r\\n\\tMaintain valid Illinois driver’s license \\r\\n\\tDrive self and clients in an agency or personal vehicle. \\r\\n\\tAbility to work with diverse populations, demonstrating cultural competency and community awareness \\r\\n\\tMay be required to work multiple locations \\r\\n\\tComplete Training as required within 30 days of hire including: First Aid, CPR, Non-violent Crisis Intervention Training, CEU’s, and other relevant training sessions assigned by manager. \\r\\n\\r\\n\\r\\nIf we seem like a good fit, consider joining our growing team of compassionate, hardworking, and caring individuals, and start your path toward a fulfilling career that you can be proud to work.\\r\\n\",\"industry\":\"Health Care\",\"validThrough\":\"-0001-11-30\",\"workHours\":\"Day\",\"educationRequirements\":\"Graduate Degree - Masters\"}",
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"qualifications": "<p><span style=\"font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\"><strong><span style=\"color:black\">What will you bring to the table?</span></strong></span></span></p>\r\n\r\n<p><span style=\"font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\"><strong><span style=\"color:black\">Education:</span></strong> <span style=\"color:black\">Master’s degree in a human services field (QMHP) required. At least one year experience working with individuals with mental illness. Knowledge of the DSM V-TR or most current edition & Rule 132. Bilingual-Spanish preferred</span></span></span></p>\r\n\r\n<p><span style=\"font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\"><strong><span style=\"color:black\">Experience:</span></strong> <span style=\"color:black\">At least 1 year of experience in behavioral health preferred</span></span></span></p>\r\n\r\n<p><span style=\"font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"color:black\"><strong>Physical:</strong> Position requires ability to communicate in-person, telephone and in group settings. Requires frequent standing; walking, navigation of stairs on a regular basis, Ability to provide services in clients’ homes and in the community. Ability to drive and work overnights is required </span></span></span></p>\r\n\r\n<p><span style=\"font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"color:black\"><strong>Equipment: </strong>Position operates in a professional office environment and off-site in various community settings. Role routinely uses standard office equipment such as computers, phones, copiers, and filing cabinets </span></span></span></p>\r\n\r\n<p><strong><span style=\"font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"color:black\">Additional Requirements: </span></span></span></strong></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"color:black\"> </span></span></span><span style=\"font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"color:black\">Flexibility to work evening/overnight/weekend/rotating holidays </span></span></span></li>\r\n\t<li><span style=\"font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"color:black\">Ability to work rotating on-call shifts. </span></span></span></li>\r\n\t<li><span style=\"font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"color:black\">Cover non-scheduled shifts as needed </span></span></span></li>\r\n\t<li><span style=\"font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"color:black\">Reliable means of transportation to and from work </span></span></span></li>\r\n\t<li><span style=\"font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"color:black\">Maintain automobile liability insurance as defined by AID’s personnel policies </span></span></span></li>\r\n\t<li><span style=\"font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"color:black\">Maintain valid Illinois driver’s license </span></span></span></li>\r\n\t<li><span style=\"font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"color:black\">Drive self and clients in an agency or personal vehicle. </span></span></span></li>\r\n\t<li><span style=\"font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"color:black\">Ability to work with diverse populations, demonstrating cultural competency and community awareness </span></span></span></li>\r\n\t<li><span style=\"font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"color:black\">May be required to work multiple locations </span></span></span></li>\r\n\t<li><span style=\"font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"color:black\">Complete Training as required within 30 days of hire including: First Aid, CPR, Non-violent Crisis Intervention Training, CEU’s, and other relevant training sessions assigned by manager. </span></span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:14px\"><span style=\"font-family:Times New Roman,Times,serif\"><span style=\"color:black\">If we seem like a good fit, consider joining our growing team of compassionate, hardworking, and caring individuals, and start your path toward a fulfilling career that you can be proud to work.</span></span></span></p>\r\n",
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