Part time Customer Service Representative

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    "datePosted": "2026-05-28T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p><strong>Looking to TRADE up to a better opportunity?</strong></p>\n<p> </p>\n<p><strong>Island Air Co. </strong>is looking for a self-motivated individual with a positive attitude to join our growing and dedicated team! This position involves handling customer inquiries, crisis management, booking service calls, and dispatching for various service locations. </p>\n<p> </p>\n<p> </p>\n<p><strong>Schedule:</strong></p>\n<p> </p>\n<ul>\n <li>Monday - Friday (Flexible)</li>\n <li>Part-time</li>\n</ul>\n<p><strong>What you will do:</strong></p>\n<ul>\n <li>Answer incoming calls from new and existing customers</li>\n <li>Manage customer concerns by providing appropriate information and assistance to customers in urgent need while ensuring a positive customer experience</li>\n <li>Schedule service calls and appointments for customers</li>\n <li>Coordinate and dispatch service technicians to multiple locations, ensuring timely response to customer requests.</li>\n <li>Work collaboratively with a remote team to share information, address challenges, and provide support when needed.</li>\n <li>Participate in training sessions to familiarize yourself with company policies, procedures, and service offerings.</li>\n</ul>\n<p><strong>What you bring:</strong></p>\n<ul>\n <li>Strong communication and interpersonal skills.</li>\n <li>Ability to manage and prioritize tasks in a fast-paced environment.</li>\n <li>Empathetic and customer-focused approach.</li>\n</ul>\n<p><strong> Benefits:</strong></p>\n<ul>\n <li>Comprehensive training provided.</li>\n <li>$15 hourly plus commission </li>\n</ul>\n<p> </p>\n<p><strong>Who we are:</strong></p>\n<p>Island Air Co. is a leading provider of HVAC, plumbing, electrical, and generator services. We are a family-owned and operated company with a small business feel but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. </p>\n<p> </p>\n<p>If you are a customer-focused individual with excellent communication skills we invite you to apply for this exciting opportunity to contribute to our team's success!</p>\n<p> </p>\n<p><em>We are an Equal Employment Opportunity Employer</em> </p>",
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