Customer Care Specialist/Receptionist - Lincoln North Miami

{
  "content_hash": "90017ac0af757e9a6c7a37e522c61b0c4e2ad8a4ecc77d935b76a81f3103b2ae",
  "source_hash": "b4e9cea3c65ddc28a9472c53303800361b652a118be7853bfd3d1cb39f284dad",
  "last_changed_at": "2026-06-01T13:47:40.494Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "North Miami, FL, US",
    "city": "North Miami",
    "region": "FL",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T20:08:58.512Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "North Miami, FL, US",
      "city": "North Miami",
      "region": "FL",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "json_ld": {
    "url": "https://careers-warrenhenryauto.icims.com/jobs/2173/customer-care-specialist-receptionist---lincoln-north-miami/job",
    "@type": "JobPosting",
    "title": "Customer Care Specialist/Receptionist - Lincoln North Miami",
    "@context": "http://schema.org",
    "datePosted": "2026-01-23T05:00:00.000Z",
    "description": "<h2>Position Overview</h2>\n<p>We are seeking to hire a full-time <strong>Customer Care Specialists/Receptionist</strong> to join our team! Our Lincoln North Miami showroom is complete and ready! </p>\n<p> </p>\n<p><strong>The team member must be flexible to work Saturdays, Sundays and some Fridays. </strong></p>\n<p> </p>\n<p>This position requires a highly adaptable individual to be able to point customers to the correct information/individual being sought. Incumbent is the first point of contact with customers and shall represent the company in a positive light by greeting customers in a friendly upbeat manner, answer inquiries and provide information to the walk-in and phone-in customers, potential customers, visitors, and other interested parties regarding product, activities conducted at establishment and location of departments, offices, and employees within the organization.</p>\n<h2>Responsibilities</h2>\n<ul>\n <li>Operate telephone switchboard to answer, screen, or forward calls, providing information and taking messages.</li>\n <li>Greet persons entering the premises in a cheerful upbeat manner, determine nature and purpose of visit, and direct or escort them to specific destinations.</li>\n <li>Educates customer on current product line options and basic product specifications.</li>\n <li>Provide product information (brochures) for customers when requested.</li>\n <li>Provide and deliver the highest standards of service to our customers and provide assistance as needed. </li>\n <li>Works closely with salesperson.</li>\n <li>Supports F&I and sales team as needed.</li>\n <li>Upload and process invoices and Purchase Orders (POs) using CDK to ensure adherence to company guidelines.</li>\n <li>Ensure processing of invoices and POs for payment is completed timely and accurately.</li>\n <li>Transmit information or documents to customers, using computer, mail, or fax.</li>\n <li>Hear and resolve complaints from customers or the public.</li>\n <li>Provide information about the company, such as location of departments or offices, employees within the organization, or services provided. </li>\n <li>Collect, sort, distribute, or prepare mail, messages, or courier deliveries. </li>\n <li>Process and prepare memos, correspondence, or other documents. </li>\n <li>Participates in required training assigned by management.</li>\n <li>Keep a current record of staff members' availability.</li>\n <li>Maintain lobby or reception area clean, neat and well organized.</li>\n <li>Maintains an organized, clean and safe work area.</li>\n <li>Provide coverage for other Customer Care Specialist when needed.</li>\n <li>Demonstrates the company’s core values.</li>\n <li>Complies with company’s policies and procedures.</li>\n <li>Other duties as assigned.</li>\n</ul>\n<h2>Qualifications</h2>\n<p><strong>Education</strong>:<strong> </strong>High School Graduate or General Education Degree (GED) Required</p>\n<p><strong> </strong></p>\n<p><strong>Experience</strong>: One year of customer service oriented experience in a position with high walk-in traffic.</p>\n<p><strong> </strong></p>\n<p><strong>Computer Skills</strong>:<strong> </strong>This position requires an intermediate level of competency using Microsoft Office Suite. </p>\n<p><strong> </strong></p>\n<p><strong>   Other Requirements</strong>:<strong> </strong></p>\n<ul>\n <li>Preferred bilingual in English and Spanish.</li>\n <li>Incumbent must maintain a polished, professional appearance. </li>\n <li>This position requires incumbent to be highly reliable and on time to work as scheduled. </li>\n</ul>\n<p> </p>\n<p><strong>WORK ENVIRONMENT</strong></p>\n<p>The work environment is extremely fast paced and energetic. </p>",
    "directApply": true,
    "jobLocation": [
      {
        "@type": "Place",
        "address": {
          "@type": "PostalAddress",
          "postalCode": "33181",
          "addressRegion": "FL",
          "streetAddress": "2300 NE 151st Street",
          "addressCountry": "US",
          "addressLocality": "North Miami",
          "postOfficeBoxNumber": "UNAVAILABLE"
        }
      }
    ],
    "validThrough": "2027-01-23T05:00:00.000Z",
    "employmentType": "FULL_TIME",
    "hiringOrganization": {
      "name": "Warren Henry Automotive Group",
      "@type": "Organization",
      "sameAs": "www.warrenhenryauto.com"
    },
    "occupationalCategory": "Customer Service/Support"
  },
  "detail_meta": {
    "url": "https://careers-warrenhenryauto.icims.com/jobs/2173/customer-care-specialist-receptionist---lincoln-north-miami/job?in_iframe=1",
    "http_status": 200,
    "content_type": "text/html;charset=UTF-8",
    "response_bytes": 43378,
    "compact_response_bytes": 4910,
    "original_response_bytes": 43378
  },
  "sitemap_job": {
    "id": "2173",
    "url": "https://careers-warrenhenryauto.icims.com/jobs/2173/customer-care-specialist-receptionist---lincoln-north-miami/job",
    "slug": "customer-care-specialist-receptionist---lincoln-north-miami",
    "lastmod": "2026-03-31T13:25:35-04:00"
  },
  "detail_errors": []
}