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Home › Companies › 0ccbc5ee 4e9e 4ab2 B85b 76af5788ba44 19000101 000001 › Member Services Officer 2

Member Services Officer 2

0ccbc5ee 4e9e 4ab2 B85b 76af5788ba44 19000101 000001 · Lompoc, CA, US, Lompoc, CA · Active · $22–$22 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company0ccbc5ee 4e9e 4ab2 B85b 76af5788ba44 19000101 000001
TitleMember Services Officer 2
Normalized title-
Department / team-
LocationLompoc, CA, United States
Work model-
Employment typePart Time
Salary$22–$22 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-02 / 2026-06-03
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 0ccbc5ee 4e9e 4ab2 B85b 76af5788ba44 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Lompoc.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company0ccbc5ee 4e9e 4ab2 B85b 76af5788ba44 19000101 000001
Source5d770017-cf79-41c0-a598-1b0668a619e2
ATS providerADP Workforce Now Recruiting

Description

SUMMARY Under the general supervision of the Branch Manager, the Member Services Officer 2 is responsible for performing a wide range of banking transactions, assisting Credit Union members with their banking needs and effectively cross-selling products, services, and solutions. Opens new memberships, prepares, and processes advanced financial transactions, and assists in branch training of new employees. Promotes and maintains a positive image of the Credit Union. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The following statements are intended to describe the general nature and level of work being performed by this position. It is not intended to be an exhaustive list of all functions, responsibilities, and skills required of this position. Other duties may be assigned to meet business needs. Opens new membership and share accounts and closes all accounts. Provides services to members by performing basic banking transactions such as deposits, withdrawals, transfers, and loan payments as directed by the Office Procedures Manual (OPM). Prepares and processes transaction requests by telephone and mail. Prepares authorized account charges. Prepares and processes stop payments/revoke authorizations, check orders, bank wires, money orders, and other services. Proactively responds to members’ inquiries and requests using product knowledge. Approves transactions within authorized limits. Actively explains, promotes and cross-sells Credit Union services, products, programs, and investment opportunities. Assists members in completing forms and documents. Resolves errors and member concerns in a timely manner. Balances cash and coin accurately and maintains appropriate cash levels. Assists in the training of new employees in the branch. Remains current on knowledge of Credit Union policies, procedures, and services. Performs duties as assigned by management and may be assigned to work at any branch QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and Experience Minimum one year of customer service and/or cash handling experience in a retail or banking environment. Certificates, Licenses and Registrations None. Knowledge Within six months of employment: Successful completion of core competencies certification. Knowledge of branch operational activities and basic understanding of lending practices and policies. Successful completion of Member Services Officer Level 2 certification. Other Skills and Abilities Successful completion of pre-employment testing. Operates a variety of office equipment and machines. Ability to travel, attend, and participate in training and meetings at various locations. AFFIRMATIVE ACTION/EEO STATEMENT: CoastHills is an Equal Opportunity/Affirmative Action employer. We will consider all qualified applicants for employment without regard to race, color, religion, ancestry, gender, pregnancy, sex, sexual orientation, transitioning status, gender identity, gender expression, national origin, age, genetic information, military and veteran status, marital status, medical condition, mental disability, physical disability, or any other basis protected by local, state, or federal law. For our EEO Policy Statement, please click here . If you’d like more information on your EEO rights under the law, please click here .

Full job record

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Org ID5726f553-7d6c-4fcb-9dcb-88e668bde915
Source ID5d770017-cf79-41c0-a598-1b0668a619e2
Board ID5d770017-cf79-41c0-a598-1b0668a619e2
Provideradp_workforcenow
Provider Job Key569733
TitleMember Services Officer 2
Normalized Title—
Statusactive
Activeyes
Location TextLompoc, CA, US, Lompoc, CA
Department—
Team—
Employment Typepart_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionCA
CityLompoc
Salary Raw21.50 To 22 (USD) Hourly
Salary Min21.5
Salary Max22
Salary CurrencyUSD
Salary Periodhour
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First Seen At2026-06-03 09:42:33Z
Last Seen At2026-06-06 13:14:21Z
Last Checked At2026-06-06 13:14:21Z
Last Changed At2026-06-06 13:14:21Z
Inactive At—
Source Posted At2026-06-02 20:17:00Z
Source Updated At—
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Extensions
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    "requisitionDescription": "<div><div><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;' data-pasted=\"true\"><strong><u><span style='font-family:\"Calibri\",sans-serif;'>SUMMARY</span></u></strong></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><br></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><span style='font-family:\"Calibri\",sans-serif;'>Under the general supervision of the Branch Manager, the Member Services Officer 2 is responsible for performing a wide range of banking transactions, assisting Credit Union members with their banking needs and effectively cross-selling products, services, and solutions. Opens new memberships, prepares, and processes advanced financial transactions, and assists in branch training of new employees. Promotes and maintains a positive image of the Credit Union.</span></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><br></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><strong><u><span style='font-family:\"Calibri\",sans-serif;'>ESSENTIAL FUNCTIONS&nbsp;</span></u></strong></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><br></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><em><span style='font-family:\"Calibri\",sans-serif;'>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The following statements are intended to describe the general nature and level of work being performed by this position. It is not intended to be an exhaustive list of all functions, responsibilities, and skills required of this position. Other duties may be assigned to meet business needs.</span></em></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><em>&nbsp;</em></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><span style='font-family:\"Calibri\",sans-serif;'>Opens new membership and share accounts and closes all accounts.</span></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><br></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><span style='font-family:\"Calibri\",sans-serif;'>Provides services to members by performing basic banking transactions such as deposits, withdrawals, transfers, and loan payments as directed by the Office Procedures Manual (OPM).</span></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><br></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><span style='font-family:\"Calibri\",sans-serif;'>Prepares and processes transaction requests by telephone and mail.&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><br></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><span style='font-family:\"Calibri\",sans-serif;'>Prepares authorized account charges.</span></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><br></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><span style='font-family:\"Calibri\",sans-serif;'>Prepares and processes stop payments/revoke authorizations, check orders, bank wires, money orders, and other services.</span></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><br></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><span style='font-family:\"Calibri\",sans-serif;'>Proactively responds to members&rsquo; inquiries and requests using product knowledge.</span></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><br></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><span style='font-family:\"Calibri\",sans-serif;'>Approves transactions within authorized limits.</span></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><br></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><span style='font-family:\"Calibri\",sans-serif;'>Actively explains, promotes and cross-sells Credit Union services, products, programs, and investment opportunities.</span></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><br></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><span style='font-family:\"Calibri\",sans-serif;'>Assists members in completing forms and documents.</span></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><br></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><span style='font-family:\"Calibri\",sans-serif;'>Resolves errors and member concerns in a timely manner.</span></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><br></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><span style='font-family:\"Calibri\",sans-serif;'>Balances cash and coin accurately and maintains appropriate cash levels.</span></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><br></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><span style='font-family:\"Calibri\",sans-serif;'>Assists in the training of new employees in the branch.</span></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><br></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><span style='font-family:\"Calibri\",sans-serif;'>Remains current on knowledge of Credit Union policies, procedures, and services.</span></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><br></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><span style='font-family:\"Calibri\",sans-serif;'>Performs duties as assigned by management and may be assigned to work at any branch</span></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><br></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><br></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><br></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><strong><u><span style='font-family:\"Calibri\",sans-serif;'>QUALIFICATIONS</span></u></strong></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><br></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><em><span style='font-family:\"Calibri\",sans-serif;'>The requirements listed below are representative of the knowledge, skill, and/or ability required.</span></em></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><br></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><strong><em><span style='font-family:\"Calibri\",sans-serif;'>Education and Experience&nbsp;</span></em></strong></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><span style='font-family:\"Calibri\",sans-serif;'>Minimum one year of customer service and/or cash handling experience in a retail or banking environment.</span></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><br></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><strong><em><span style='font-family:\"Calibri\",sans-serif;'>Certificates, Licenses and Registrations</span></em></strong></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><span style='font-family:\"Calibri\",sans-serif;'>None.</span></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><br></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><strong><em><span style='font-family:\"Calibri\",sans-serif;'>Knowledge</span></em></strong></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><span style='font-family:\"Calibri\",sans-serif;'>Within six months of employment:&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><span style='font-family:\"Calibri\",sans-serif;'>Successful completion of core competencies certification.</span></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><span style='font-family:\"Calibri\",sans-serif;'>Knowledge of branch operational activities and basic understanding of lending practices and policies.</span></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><span style='font-family:\"Calibri\",sans-serif;'>Successful completion of Member Services Officer Level 2 certification.</span></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><br></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><strong><em><span style='font-family:\"Calibri\",sans-serif;'>Other Skills and Abilities</span></em></strong></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><span style='font-family:\"Calibri\",sans-serif;'>Successful completion of pre-employment testing.</span></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><span style='font-family:\"Calibri\",sans-serif;'>Operates a variety of office equipment and machines.</span></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><span style='font-family:\"Calibri\",sans-serif;'>Ability to travel, attend, and participate in training and meetings at various locations.</span></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><br></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><strong><u><span style='font-family:\"Calibri\",sans-serif;'>AFFIRMATIVE ACTION/EEO STATEMENT:</span></u></strong></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;text-align:justify;'><br></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;'><em><span style='font-family:\"Calibri\",sans-serif;'>CoastHills is an Equal Opportunity/Affirmative Action employer. We will consider all qualified applicants for employment without regard to race, color, religion, ancestry, gender, pregnancy, sex, sexual orientation, transitioning status, gender identity, gender expression, national origin, age, genetic information, military and veteran status, marital status, medical condition, mental disability, physical disability, or any other basis protected by local, state, or federal law.&nbsp;</span></em></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;margin-left:12.35pt;'><em>&nbsp;</em></p><p style='margin:0in;font-size:15px;font-family:\"Univers\",sans-serif;'><em><span style='font-family:\"Calibri\",sans-serif;'>For our EEO Policy Statement, please click&nbsp;</span></em><a href=\"https://coasthills.sharepoint.com/_layouts/15/guestaccess.aspx?share=EfdZ8M8svMZHhv5X3i7bjoYBBjPxxwqFYNQJwvIwJWivgw&e=T04hpu\"><em><span style='font-family:\"Calibri\",sans-serif;'>here</span></em></a><em><span style='font-family:\"Calibri\",sans-serif;'>. If you&rsquo;d like more information on your EEO rights under the law, please click&nbsp;</span></em><a href=\"https://coasthills.sharepoint.com/_layouts/15/guestaccess.aspx?share=ERC7jJvX9KdMloT0MbNFKIEBLmRlEua5nYg9h2Pc2bIJ-g&e=gU7ZUj\"><em><span style='font-family:\"Calibri\",sans-serif;'>here</span></em></a><em><span style='font-family:\"Calibri\",sans-serif;'>.&nbsp;</span></em></p></div></div>\n",
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}
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