Home › Companies › Fe48f5fe 3ab2 456b 8a56 30904789c101 19000101 000001 › Intake Representative, Mental Health Services
Intake Representative, Mental Health Services
Fe48f5fe 3ab2 456b 8a56 30904789c101 19000101 000001 · SunCloud Northbrook, Northbrook, IL, US, Northbrook, IL; Northbrook, IL, Northbrook, IL, US, Northbrook, IL · Hybrid · Active · $50,000–$55,000 / year · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | Fe48f5fe 3ab2 456b 8a56 30904789c101 19000101 000001 |
| Title | Intake Representative, Mental Health Services |
| Normalized title | - |
| Department / team | - |
| Location | SunCloud Northbrook, IL, United States |
| Work model | Hybrid / Hybrid |
| Employment type | - |
| Salary | $50,000–$55,000 / year |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-05-28 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Fe48f5fe 3ab2 456b 8a56 30904789c101 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in SunCloud Northbrook. | Open |
| Work model jobs | Active Hybrid postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Fe48f5fe 3ab2 456b 8a56 30904789c101 19000101 000001 |
| Source | 9144879c-fa22-482d-baa8-2cf68c045a78 |
| ATS provider | ADP Workforce Now Recruiting |
Description
SunCloud Health is seeking an Intake Representative!
Schedule: 40hrs/wk, will include some evening and weekend hours. Hybrid schedule to be discussed.
At SunCloud Health, we understand the importance of comprehensive evaluation, accurate determination of the appropriate level of care based on clinical condition, building integrated care teams around our patient’s condition, and providing a healing space—all optimally designed to treat the whole person. We believe integrated and continuous care is the key to helping our patients achieve and maintain long term health and wellness.
We care about results that matter to you, and we hold ourselves accountable for our role in the delivery of care. We are committed to delivering the highest quality of care at a reasonable price.
Our commitment is simple – we pledge to work with and for our patients in a way that puts them first and that enables us to provide the best possible care in an integrated and collaborative way. We will work with our patients’ families, their other providers and their payers to ensure our goals are aligned and in the best interest of our patients.
PRIMARY RESPONSIBILITIES
Facilitates all incoming inquiries of prospective clients, loved ones, and mental health/medical professionals with a sense of urgency and compassion Exhibits a high level of professionalism and excellent customer service skills with each call/email response Obtains all necessary information from callers to determine where they are in the admissions process and determine appropriate follow-up required from the Admissions Team Maintains call/chat log, as needed, by entering required intake information for new calls and prospective leads Assesses nature and level of clinical urgency of calls, in order to prioritize and request appropriate level of follow-up Is available days, evenings and weekends on an as-needed basis to assist during periods of peak call volume Other duties as assigned Requirements:
High School Diploma or Degree from Accredited University preferred Knowledge of mental health services preferred Knowledge of MS Office and Telephone Systems Customer Service Skills - Exceptional Knowledge of program information and admissions processes Excellent Benefits Package:
Comprehensive healthcare benefits package; inclusive of Medical, Dental, Vision, & Employee Assistance Program (EAP) Employer-sponsored income protection benefits package; inclusive of life insurance, short-term disability, & long-term disability insurance Paid Time Off 401(k) retirement savings plan with company match
Full job record
| Job ID | 5fdc12585b77d035642cc0336798f6588a8726d8 |
| Org ID | 23d16cb8-1bf2-49bf-9d46-52c2e2597aec |
| Source ID | 9144879c-fa22-482d-baa8-2cf68c045a78 |
| Board ID | 9144879c-fa22-482d-baa8-2cf68c045a78 |
| Provider | adp_workforcenow |
| Provider Job Key | 585184 |
| Title | Intake Representative, Mental Health Services |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | SunCloud Northbrook, Northbrook, IL, US, Northbrook, IL; Northbrook, IL, Northbrook, IL, US, Northbrook, IL |
| Department | — |
| Team | — |
| Employment Type | — |
| Workplace Type | hybrid |
| Remote Policy | hybrid |
| Country | United States |
| Region | IL |
| City | SunCloud Northbrook |
| Salary Raw | 50000.00 To 55000.00 (USD) Annually |
| Salary Min | 50,000 |
| Salary Max | 55,000 |
| Salary Currency | USD |
| Salary Period | year |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=fe48f5fe-3ab2-456b-8a56-30904789c101&ccId=19000101_000001&lang=en_US&type=JS&jobId=585184&jwId=9202829688645_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=fe48f5fe-3ab2-456b-8a56-30904789c101&ccId=19000101_000001&lang=en_US&type=JS&jobId=585184&jwId=9202829688645_1 |
| First Seen At | 2026-05-31 18:42:56Z |
| Last Seen At | 2026-06-06 12:48:23Z |
| Last Checked At | 2026-06-06 12:48:23Z |
| Last Changed At | 2026-06-06 12:48:23Z |
| Inactive At | — |
| Source Posted At | 2026-05-28 18:50:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=fe48f5fe-3ab2-456b-8a56-30904789c101|19000101_000001/date=2026-06-06/2026-06-06T12-48-22-327Z-1e9cc7c908e107211f1a5b861be0ab48408790ad9a20123f008eae234a22eff9.json |
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"requisitionDescription": "<div><p style='-webkit-font-smoothing: auto; -webkit-tap-highlight-color: transparent; box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem; font-family: \"Indeed Sans\", \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;' data-pasted=\"true\"><b style=\"box-sizing: inherit; font-weight: 400;\">SunCloud Health </b>is seeking an <b style=\"box-sizing: inherit; font-weight: 400;\">Intake Representative!</b></p><p style='-webkit-font-smoothing: auto; -webkit-tap-highlight-color: transparent; box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem; font-family: \"Indeed Sans\", \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><b style=\"box-sizing: inherit; font-weight: 400;\">Schedule: 40hrs/wk, will include some evening and weekend hours. Hybrid schedule to be discussed.</b></p><p style='-webkit-font-smoothing: auto; -webkit-tap-highlight-color: transparent; box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem; font-family: \"Indeed Sans\", \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>At SunCloud Health, we understand the importance of comprehensive evaluation, accurate determination of the appropriate level of care based on clinical condition, building integrated care teams around our patient’s condition, and providing a healing space—all optimally designed to treat the whole person. We believe integrated and continuous care is the key to helping our patients achieve and maintain long term health and wellness.</p><p style='-webkit-font-smoothing: auto; -webkit-tap-highlight-color: transparent; box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem; font-family: \"Indeed Sans\", \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>We care about results that matter to you, and we hold ourselves accountable for our role in the delivery of care. We are committed to delivering the highest quality of care at a reasonable price.</p><p style='-webkit-font-smoothing: auto; -webkit-tap-highlight-color: transparent; box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem; font-family: \"Indeed Sans\", \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>Our commitment is simple – we pledge to work with and for our patients in a way that puts them first and that enables us to provide the best possible care in an integrated and collaborative way. We will work with our patients’ families, their other providers and their payers to ensure our goals are aligned and in the best interest of our patients.</p><p style='-webkit-font-smoothing: auto; -webkit-tap-highlight-color: transparent; box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem; font-family: \"Indeed Sans\", \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>PRIMARY RESPONSIBILITIES</p><ul style='box-sizing: inherit; margin-bottom: 0.625rem !important; color: rgb(89, 89, 89); font-family: \"Indeed Sans\", \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Facilitates all incoming inquiries of prospective clients, loved ones, and mental health/medical professionals with a sense of urgency and compassion</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Exhibits a high level of professionalism and excellent customer service skills with each call/email response</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Obtains all necessary information from callers to determine where they are in the admissions process and determine appropriate follow-up required from the Admissions Team</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Maintains call/chat log, as needed, by entering required intake information for new calls and prospective leads</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Assesses nature and level of clinical urgency of calls, in order to prioritize and request appropriate level of follow-up</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Is available days, evenings and weekends on an as-needed basis to assist during periods of peak call volume</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Other duties as assigned</li></ul><p style='-webkit-font-smoothing: auto; -webkit-tap-highlight-color: transparent; box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem; font-family: \"Indeed Sans\", \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><b style=\"box-sizing: inherit; font-weight: 400;\">Requirements:</b></p><ul style='box-sizing: inherit; margin-bottom: 0.625rem !important; color: rgb(89, 89, 89); font-family: \"Indeed Sans\", \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">High School Diploma or Degree from Accredited University preferred</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Knowledge of mental health services preferred</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Knowledge of MS Office and Telephone Systems</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Customer Service Skills - Exceptional</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Knowledge of program information and admissions processes</li></ul><p style='-webkit-font-smoothing: auto; -webkit-tap-highlight-color: transparent; box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem; font-family: \"Indeed Sans\", \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><b style=\"box-sizing: inherit; font-weight: 400;\">Excellent Benefits Package:</b></p><ul style='box-sizing: inherit; margin-bottom: 0.625rem !important; color: rgb(89, 89, 89); font-family: \"Indeed Sans\", \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Comprehensive healthcare benefits package; inclusive of Medical, Dental, Vision, & Employee Assistance Program (EAP)</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Employer-sponsored income protection benefits package; inclusive of life insurance, short-term disability, & long-term disability insurance</li><li style=\"box-sizing: inherit; 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}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/5fdc12585b77d035642cc0336798f6588a8726d8?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/23d16cb8-1bf2-49bf-9d46-52c2e2597aecJSONGET https://api.bluedoor.sh/job-postings/v1/sources/9144879c-fa22-482d-baa8-2cf68c045a78JSONGET https://api.bluedoor.sh/job-postings/v1/jobs/5fdc12585b77d035642cc0336798f6588a8726d8/eventsJSON