Temp Shift Supervisor-(32 Hour) EIH Rue Ferrari Exp (Sunday -Wednesday) 7:00 am to 3:30 pm (84290)

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  "detail": {
    "city": "San Jose",
    "jobId": 653466,
    "level": "Experienced",
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    "legalId": 43,
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    "jobTitle": "Temp Shift Supervisor-(32 Hour) EIH Rue Ferrari Exp (Sunday -Wednesday) 7:00 am to 3:30 pm (84290)",
    "location": "EIH Ferrari - San Jose, CA 95118",
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    "clientCode": "0NI38",
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    "description": "<p><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><img alt=\"\" src=\"https://static.wixstatic.com/media/a5829f_7a43a822ef134996b9980e85efc9447e~mv2.png/v1/fill/w_272,h_65,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/HomeFirstLogoMain_DarkBlue.png\" style=\"width:272px;height:65px;\" /></span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#222222;\">POSITION: </span></strong><strong style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#222222;\">Temp</span></strong><strong style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#222222;\"> </span></strong><span style=\"color:rgb(34,34,34);\">Shift Supervisor (32 Hour) EIH Rue Ferrari Expansion </span><br />\n<strong style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#222222;\">REPORTS TO: </span></strong><span style=\"color:rgb(34,34,34);\">EIH Program Manager   </span><strong style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#222222;\">           <br />\nPROGRAM/LOCATION: </span></strong><span style=\"color:rgb(34,34,34);\">EIH Rue Ferrari Expansion, San Jose, CA </span><br />\n<strong><span style=\"color:rgb(34,34,34);\">SHIFT:  </span><font color=\"#212121\"><span style=\"letter-spacing:-0.133333px;\">Hybrid </span></font></strong><span style=\"color:#222222;\">Swing/Grave</span><br />\n<strong><span style=\"color:#222222;\">TYPE: </span></strong><span style=\"color:#222222;\">Non-Exempt, Full-time</span><br />\n<strong><span style=\"color:#222222;\">Compensation: </span></strong><span style=\"color:#222222;\">$38.47/Hourly</span></span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><span style=\"color:#222222;\">ABOUT HOMEFIRST</span></strong> </span></span></p>\n\n<p><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#222222;\">Established in 1980, HomeFirst™ is a nonprofit organization passionately working to end homelessness. We serve the Bay Area community through low-barrier programming and systems leadership – meeting each person where they are by offering support and resources that address immediate and long-term housing needs. With 45 years of experience, we view housing as a fundamental human right and understand that solving homelessness requires a collaborative effort. </span></span></span></p>\n\n<p> </p>\n\n<p> </p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:normal;\"><b>OUR VALUES</b></span></span></span></p>\n\n<ul style=\"margin-bottom:11px;\">\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:normal;\"><b><i>Kindness</i></b><i>: We act with empathy toward others.</i></span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:normal;\"><b><i>Passion</i></b><i>: We ignite change to fulfill our mission.</i></span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:normal;\"><b><i>Excellence</i></b><i>: We deliver exceptional service to our communities.</i></span></span></span></li>\n</ul>\n\n<p> </p>\n\n<p><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><span style=\"color:#222222;\">PROGRAM SUMMARY:</span></strong>  </span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#212121;\">The Emergency Interim Housing (EIH) program is intended to provide Emergency Interim Housing opportunities to unhoused single adults. The EIH is designed with a focus on safety and client centered care through three phases of service delivery – Emergency Interim Housing, Transition Period, and Bridge Housing.</span></span></span></p>\n\n<p><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#212121;\">The EIH serves adults and is a referral-based only program with no drop-in services provided. The EIH site will consist of adult sleeping units with private restrooms and showers, and a community space that will include access to a shared kitchen, computer lab, pet area, and vehicle parking. The EIH site will offer a variety of supportive services, community engagement and direct contributions to help each participant achieve stable housing. Sites will be fully staffed and operate seven days per week, 24 hours per day with on-site security services.</span></span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><span style=\"color:#222222;\">POSITION OVERVIEW</span></strong></span></span></p>\n\n<p style=\"margin-right:14px;\"><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#212121;\">The Temp Shift Supervisor is responsible for the overall day-to-day operations and supervision of Resident Advocates. They ensure program compliance and service delivery standards are met while fostering a safe and welcoming environment.</span></span></span></p>\n\n<p><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><span style=\"color:#222222;\">REPORTING RELATIONSHIPS</span></strong> </span></span></p>\n\n<p><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#222222;\">The position reports to the </span><span style=\"color:#212121;\">EIH Program Manager</span><strong>   </strong></span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><span style=\"color:#222222;\">PRIMARY RESPONSIBILITIES:</span></strong></span></span></p>\n\n<p><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><span style=\"color:#222222;\">Direct Client Service (90%)</span></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#212121;\">Works collaboratively with the Program Manager to ensure service delivery standards are met</span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#212121;\">Responsible for the care, safety and supervision of program participants, guests, and staff</span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#212121;\">Implement and enforce EIH guidelines and EIH site rules by program participants</span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#212121;\">Assist with administrative duties to support the Program Manager including screening applications, preparing reports, creating schedules, and securing staff coverage as needed</span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#212121;\">Assist with interviewing, recruiting, and training staff</span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#212121;\">Ensure the minimum staffing requirements per shift are met</span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#212121;\">Participate in staff progressive discipline including development of Corrective Action Plans</span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#212121;\">Ensure incident reports are accurate and completed in a timely manner</span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#212121;\">Welcome guests to the facility, including program participants, volunteers, staff, and community members</span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#212121;\">Ensure Resident Advocates document all services provided into HMIS within 3 business days</span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#212121;\">Provide supervision, job coaching and support for staff</span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#212121;\">Meet with each member of staff individually on a regular basis</span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#212121;\">Ensure rooms are booked and cleaned for workshop providers</span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#212121;\">Make timely and appropriate decisions in emergency situations, including awareness of the need for safety of all participants involved, mandated reporting, and contacting appropriate staff/responding agencies</span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#212121;\">Supervise workshops for participants on site to include topics such as financial literacy, tenant rights and mediation, resume building, job search and credit repair, etc.</span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#212121;\">Respond to guest crises using de-escalation and Mental Health First Aid techniques as applicable</span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#212121;\">Adhere to HomeFirst’s service delivery practices, including Trauma Informed Care, client- centered practice, and Crisis Prevention Intervention model</span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#212121;\">Complete and submit Incident Reports, Behavioral Contracts, and Gross Violations as needed</span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#212121;\">Ensure clothing, linens, toiletries, and other program supplies are in stock and accessible</span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#212121;\">Create cabin inspection schedule and follow up inspection schedule</span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#212121;\">Support with treatment of participants property prior to Move-In</span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#212121;\">Supervise general site clean-up, reporting any maintenance or janitorial needs to appropriate contact, ensure after hours emergency work is completed</span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#212121;\">Ensure</span> <span style=\"color:#212121;\">cabin,</span> <span style=\"color:#212121;\">facility,</span> <span style=\"color:#212121;\">and</span> <span style=\"color:#212121;\">perimeter</span> <span style=\"color:#212121;\">checks</span> <span style=\"color:#212121;\">are</span> <span style=\"color:#212121;\">completed</span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#212121;\">Ensure set-up and break-down for any special events or activities</span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#212121;\">Complete and file all paperwork in a timely manner</span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#212121;\">Maintain professional conduct, attitude, and appearance</span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#212121;\">Communicate to and delegate tasks to next shift Supervisor or Manager</span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#212121;\">Maintain confidentiality regarding clients, personnel, and other internal agency affairs</span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#212121;\">Conduct business according to employee handbook, exercising judgement and serving the best interests of the agency and community</span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#212121;\">Maintain compliance with agency/EIH site policies and procedures</span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#212121;\">Provide socialization skills- empathetic listening, problem solving, information and referral, mediation, crisis intervention</span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#212121;\">Committed to treat each EIH guest with respect and dignity</span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#212121;\">Demonstrated conflict resolution skills</span></span></span></li>\n</ul>\n\n<p><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><span style=\"color:#222222;\">General (10%)</span></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#212121;\">Represent HomeFirst and the program appropriately to volunteers, donors, outside agencies and the public</span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#212121;\">Assist with office-related tasks as needed</span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#212121;\">Attend</span> <span style=\"color:#212121;\">all</span> <span style=\"color:#212121;\">mandatory</span> <span style=\"color:#212121;\">meetings,</span> <span style=\"color:#212121;\">workshops,</span> <span style=\"color:#212121;\">and</span> <span style=\"color:#212121;\">trainings</span></span></span></li>\n\t<li><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#212121;\">Perform other general duties as assigned</span></span></span></li>\n</ul>\n\n<p> </p>\n\n<p><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong>BENEFITS</strong> </span></span></p>\n\n<p><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">HomeFirst provides comprehensive benefits, including 100% employer-paid medical, dental, and vision coverage and additional wellness options like chiropractic care, mental health support, pet insurance, and an Employee Assistance Program. We offer a 401(k)-retirement plan with generous matching, life and disability insurance, flexible spending accounts, commuter benefits, and workers’ compensation. Employees enjoy 12 holidays, sick leave, and PTO starting at 15 days annually, increasing with tenure, plus 8 hours of civic engagement leave annually to volunteer. </span></span></p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>\n\n<p><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong>ORGANIZATIONAL EQUITY STATEMENT </strong></span></span></p>\n\n<p><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">At HomeFirst, diversity, equity, and inclusion guide our services, workplace, and decisions. Recognizing housing as a social justice issue, we prioritize equitable practices, honor lived experiences and uphold dignity for all. By fostering belonging, accountability, and continuous improvement, we embed DEI values in our processes, recruitment, and leadership, striving for excellence at every level. </span></span></p>\n\n<p style=\"margin-left:24px;\"> </p>\n\n<p><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#222222;\">HomeFirst is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state, and local law. Additionally, HomeFirst participates in the E-Verify program, as required by law. </span></span></span></p>\n\n<p><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#222222;\">HomeFirst is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or accommodation due to a disability, please let your recruiter know.</span></span></span></p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>",
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We serve the Bay Area community through low-barrier programming and systems leadership – meeting each person where they are by offering support and resources that address immediate and long-term housing needs. With 45 years of experience, we view housing as a fundamental human right and understand that solving homelessness requires a collaborative effort. \\n\\n \\n\\n \\n\\nOUR VALUES\\n\\n\\n\\tKindness: We act with empathy toward others.\\n\\tPassion: We ignite change to fulfill our mission.\\n\\tExcellence: We deliver exceptional service to our communities.\\n\\n\\n \\n\\nPROGRAM SUMMARY:  \\n\\n \\n\\nThe Emergency Interim Housing (EIH) program is intended to provide Emergency Interim Housing opportunities to unhoused single adults. The EIH is designed with a focus on safety and client centered care through three phases of service delivery – Emergency Interim Housing, Transition Period, and Bridge Housing.\\n\\nThe EIH serves adults and is a referral-based only program with no drop-in services provided. The EIH site will consist of adult sleeping units with private restrooms and showers, and a community space that will include access to a shared kitchen, computer lab, pet area, and vehicle parking. The EIH site will offer a variety of supportive services, community engagement and direct contributions to help each participant achieve stable housing. Sites will be fully staffed and operate seven days per week, 24 hours per day with on-site security services.\\n\\n \\n\\nPOSITION OVERVIEW\\n\\nThe Temp Shift Supervisor is responsible for the overall day-to-day operations and supervision of Resident Advocates. They ensure program compliance and service delivery standards are met while fostering a safe and welcoming environment.\\n\\nREPORTING RELATIONSHIPS \\n\\nThe position reports to the EIH Program Manager   \\n\\n \\n\\nPRIMARY RESPONSIBILITIES:\\n\\nDirect Client Service (90%)\\n\\n\\n\\tWorks collaboratively with the Program Manager to ensure service delivery standards are met\\n\\tResponsible for the care, safety and supervision of program participants, guests, and staff\\n\\tImplement and enforce EIH guidelines and EIH site rules by program participants\\n\\tAssist with administrative duties to support the Program Manager including screening applications, preparing reports, creating schedules, and securing staff coverage as needed\\n\\tAssist with interviewing, recruiting, and training staff\\n\\tEnsure the minimum staffing requirements per shift are met\\n\\tParticipate in staff progressive discipline including development of Corrective Action Plans\\n\\tEnsure incident reports are accurate and completed in a timely manner\\n\\tWelcome guests to the facility, including program participants, volunteers, staff, and community members\\n\\tEnsure Resident Advocates document all services provided into HMIS within 3 business days\\n\\tProvide supervision, job coaching and support for staff\\n\\tMeet with each member of staff individually on a regular basis\\n\\tEnsure rooms are booked and cleaned for workshop providers\\n\\tMake timely and appropriate decisions in emergency situations, including awareness of the need for safety of all participants involved, mandated reporting, and contacting appropriate staff/responding agencies\\n\\tSupervise workshops for participants on site to include topics such as financial literacy, tenant rights and mediation, resume building, job search and credit repair, etc.\\n\\tRespond to guest crises using de-escalation and Mental Health First Aid techniques as applicable\\n\\tAdhere to HomeFirst’s service delivery practices, including Trauma Informed Care, client- centered practice, and Crisis Prevention Intervention model\\n\\tComplete and submit Incident Reports, Behavioral Contracts, and Gross Violations as needed\\n\\tEnsure clothing, linens, toiletries, and other program supplies are in stock and accessible\\n\\tCreate cabin inspection schedule and follow up inspection schedule\\n\\tSupport with treatment of participants property prior to Move-In\\n\\tSupervise general site clean-up, reporting any maintenance or janitorial needs to appropriate contact, ensure after hours emergency work is completed\\n\\tEnsure cabin, facility, and perimeter checks are completed\\n\\tEnsure set-up and break-down for any special events or activities\\n\\tComplete and file all paperwork in a timely manner\\n\\tMaintain professional conduct, attitude, and appearance\\n\\tCommunicate to and delegate tasks to next shift Supervisor or Manager\\n\\tMaintain confidentiality regarding clients, personnel, and other internal agency affairs\\n\\tConduct business according to employee handbook, exercising judgement and serving the best interests of the agency and community\\n\\tMaintain compliance with agency/EIH site policies and procedures\\n\\tProvide socialization skills- empathetic listening, problem solving, information and referral, mediation, crisis intervention\\n\\tCommitted to treat each EIH guest with respect and dignity\\n\\tDemonstrated conflict resolution skills\\n\\n\\nGeneral (10%)\\n\\n\\n\\tRepresent HomeFirst and the program appropriately to volunteers, donors, outside agencies and the public\\n\\tAssist with office-related tasks as needed\\n\\tAttend all mandatory meetings, workshops, and trainings\\n\\tPerform other general duties as assigned\\n\\n\\n \\n\\nBENEFITS \\n\\nHomeFirst provides comprehensive benefits, including 100% employer-paid medical, dental, and vision coverage and additional wellness options like chiropractic care, mental health support, pet insurance, and an Employee Assistance Program. We offer a 401(k)-retirement plan with generous matching, life and disability insurance, flexible spending accounts, commuter benefits, and workers’ compensation. Employees enjoy 12 holidays, sick leave, and PTO starting at 15 days annually, increasing with tenure, plus 8 hours of civic engagement leave annually to volunteer. \\n\\n \\n\\n \\n\\n \\n\\nORGANIZATIONAL EQUITY STATEMENT \\n\\nAt HomeFirst, diversity, equity, and inclusion guide our services, workplace, and decisions. Recognizing housing as a social justice issue, we prioritize equitable practices, honor lived experiences and uphold dignity for all. By fostering belonging, accountability, and continuous improvement, we embed DEI values in our processes, recruitment, and leadership, striving for excellence at every level. \\n\\n \\n\\nHomeFirst is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state, and local law. Additionally, HomeFirst participates in the E-Verify program, as required by law. \\n\\nHomeFirst is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or accommodation due to a disability, please let your recruiter know.\\n\\n \\n\\n \\n\\n \\n\\n QualificationsQUALIFICATIONs (YOU HAVE)\\n\\n\\n\\tAA degree (or equivalent of 2 years of higher education) or three years of field experience in social services\\n\\tSensitivity to the needs of unhouses individuals\\n\\tExperience working with unhoused population\\n\\tWillingness and ability to work with people from a variety of racial, cultural and economic backgrounds with various lifestyles, sexual orientations and of all ages and genders\\n\",\"responsibilities\":\"\\n\\n \\n\\nPOSITION: Temp Shift Supervisor (32 Hour) EIH Rue Ferrari Expansion \\nREPORTS TO: EIH Program Manager              \\nPROGRAM/LOCATION: EIH Rue Ferrari Expansion, San Jose, CA \\nSHIFT:  Hybrid Swing/Grave\\nTYPE: Non-Exempt, Full-time\\nCompensation: $38.47/Hourly\\n\\n \\n\\nABOUT HOMEFIRST \\n\\nEstablished in 1980, HomeFirst™ is a nonprofit organization passionately working to end homelessness. We serve the Bay Area community through low-barrier programming and systems leadership – meeting each person where they are by offering support and resources that address immediate and long-term housing needs. With 45 years of experience, we view housing as a fundamental human right and understand that solving homelessness requires a collaborative effort. \\n\\n \\n\\n \\n\\nOUR VALUES\\n\\n\\n\\tKindness: We act with empathy toward others.\\n\\tPassion: We ignite change to fulfill our mission.\\n\\tExcellence: We deliver exceptional service to our communities.\\n\\n\\n \\n\\nPROGRAM SUMMARY:  \\n\\n \\n\\nThe Emergency Interim Housing (EIH) program is intended to provide Emergency Interim Housing opportunities to unhoused single adults. 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They ensure program compliance and service delivery standards are met while fostering a safe and welcoming environment.\\n\\nREPORTING RELATIONSHIPS \\n\\nThe position reports to the EIH Program Manager   \\n\\n \\n\\nPRIMARY RESPONSIBILITIES:\\n\\nDirect Client Service (90%)\\n\\n\\n\\tWorks collaboratively with the Program Manager to ensure service delivery standards are met\\n\\tResponsible for the care, safety and supervision of program participants, guests, and staff\\n\\tImplement and enforce EIH guidelines and EIH site rules by program participants\\n\\tAssist with administrative duties to support the Program Manager including screening applications, preparing reports, creating schedules, and securing staff coverage as needed\\n\\tAssist with interviewing, recruiting, and training staff\\n\\tEnsure the minimum staffing requirements per shift are met\\n\\tParticipate in staff progressive discipline including development of Corrective Action Plans\\n\\tEnsure incident reports are accurate and completed in a timely manner\\n\\tWelcome guests to the facility, including program participants, volunteers, staff, and community members\\n\\tEnsure Resident Advocates document all services provided into HMIS within 3 business days\\n\\tProvide supervision, job coaching and support for staff\\n\\tMeet with each member of staff individually on a regular basis\\n\\tEnsure rooms are booked and cleaned for workshop providers\\n\\tMake timely and appropriate decisions in emergency situations, including awareness of the need for safety of all participants involved, mandated reporting, and contacting appropriate staff/responding agencies\\n\\tSupervise workshops for participants on site to include topics such as financial literacy, tenant rights and mediation, resume building, job search and credit repair, etc.\\n\\tRespond to guest crises using de-escalation and Mental Health First Aid techniques as applicable\\n\\tAdhere to HomeFirst’s service delivery practices, including Trauma Informed Care, client- centered practice, and Crisis Prevention Intervention model\\n\\tComplete and submit Incident Reports, Behavioral Contracts, and Gross Violations as needed\\n\\tEnsure clothing, linens, toiletries, and other program supplies are in stock and accessible\\n\\tCreate cabin inspection schedule and follow up inspection schedule\\n\\tSupport with treatment of participants property prior to Move-In\\n\\tSupervise general site clean-up, reporting any maintenance or janitorial needs to appropriate contact, ensure after hours emergency work is completed\\n\\tEnsure cabin, facility, and perimeter checks are completed\\n\\tEnsure set-up and break-down for any special events or activities\\n\\tComplete and file all paperwork in a timely manner\\n\\tMaintain professional conduct, attitude, and appearance\\n\\tCommunicate to and delegate tasks to next shift Supervisor or Manager\\n\\tMaintain confidentiality regarding clients, personnel, and other internal agency affairs\\n\\tConduct business according to employee handbook, exercising judgement and serving the best interests of the agency and community\\n\\tMaintain compliance with agency/EIH site policies and procedures\\n\\tProvide socialization skills- empathetic listening, problem solving, information and referral, mediation, crisis intervention\\n\\tCommitted to treat each EIH guest with respect and dignity\\n\\tDemonstrated conflict resolution skills\\n\\n\\nGeneral (10%)\\n\\n\\n\\tRepresent HomeFirst and the program appropriately to volunteers, donors, outside agencies and the public\\n\\tAssist with office-related tasks as needed\\n\\tAttend all mandatory meetings, workshops, and trainings\\n\\tPerform other general duties as assigned\\n\\n\\n \\n\\nBENEFITS \\n\\nHomeFirst provides comprehensive benefits, including 100% employer-paid medical, dental, and vision coverage and additional wellness options like chiropractic care, mental health support, pet insurance, and an Employee Assistance Program. We offer a 401(k)-retirement plan with generous matching, life and disability insurance, flexible spending accounts, commuter benefits, and workers’ compensation. Employees enjoy 12 holidays, sick leave, and PTO starting at 15 days annually, increasing with tenure, plus 8 hours of civic engagement leave annually to volunteer. \\n\\n \\n\\n \\n\\n \\n\\nORGANIZATIONAL EQUITY STATEMENT \\n\\nAt HomeFirst, diversity, equity, and inclusion guide our services, workplace, and decisions. Recognizing housing as a social justice issue, we prioritize equitable practices, honor lived experiences and uphold dignity for all. By fostering belonging, accountability, and continuous improvement, we embed DEI values in our processes, recruitment, and leadership, striving for excellence at every level. \\n\\n \\n\\nHomeFirst is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state, and local law. Additionally, HomeFirst participates in the E-Verify program, as required by law. \\n\\nHomeFirst is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. 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