Intensive Case Manager - Supportive Addiction and Mental Health Housing

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    "location": {
      "city": "Mount Forest",
      "state": "Ontario",
      "postalCode": "N/A",
      "addressCountry": "Canada"
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    "datePosted": "2026-04-01",
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    "description": "<p><span style=\"font-family: helvetica; font-size: 14pt; font-weight: bold\">About the Role:</span></p>\n<p><br></p>\n<p><span style=\"font-family: helvetica; font-size: 14pt\">The Supportive Addiction &amp; Mental Health Housing (SAMH) Team works with individuals living in the community who are dealing with significant substance use issues as well as other complexities such as mental health, dual diagnosis, ABI, illness etc.) to enhance their quality of life through the provision of support to housing, support coordination, advocacy, and counselling. This program, delivered through a partnership between STC and Community Agencies including the Canadian Mental Health Association Waterloo-Wellington (CMHAWW) and the County of Wellington, Thresholds Homes and Supports and Stepping Stone.</span></p>\n<p><br></p>\n<p><span style=\"font-family: helvetica; font-size: 14pt\">The Intensive Case Manager will work independently in various community settings, including travelling across Guelph Wellington to complete home visits and to meet with service providers. Transportation of clients may also be required; Evening/weekend work is required on a rotational basis.</span></p>\n<p><br></p>\n<p><span style=\"font-family: helvetica; font-size: 14pt\"><span style=\"font-weight: bold\">Role Type</span>: Full time, Permanent</span></p>\n<p><span style=\"font-family: helvetica; font-size: 14pt\"><span style=\"font-weight: bold\">Number of Vacancies: 4</span> positions available</span></p>\n<p><span style=\"font-family: helvetica; font-size: 14pt\"><span style=\"font-weight: bold\">Hours of Work</span>: Monday - Friday, days. Evening work required on a rotational basis (one day per week) and occasional work on Saturdays as part of a rotation</span></p>\n<p><span style=\"font-family: helvetica; font-size: 14pt\"><span style=\"font-weight: bold\">Location of Work: </span>Guelph-Wellington and Wellington County. Primary Office for this role based out of Mount Forest, with occasional work out of Guelph locations</span></p>\n<p><br><br></p>\n<p><br></p>\n<p><span style=\"font-family: helvetica; font-size: 14pt; font-weight: bold\">Why Work for Stonehenge?</span></p>\n<ul>\n<li><span style=\"font-family: helvetica; font-size: 14pt\">Enhanced vacation offered to all staff</span></li>\n<li><span style=\"font-family: helvetica; font-size: 14pt\">Paid Wellness days</span></li>\n<li><span style=\"font-family: helvetica; font-size: 14pt\">RRSP Matching Plan available</span></li>\n<li><span style=\"font-family: helvetica; font-size: 14pt\">Health and dental benefits (no employee co-pay)</span><br></li>\n<li><span style=\"font-family: helvetica; font-size: 14pt\">Employee and Family Assistance Plan available to all staff</span></li>\n<li><span style=\"font-family: helvetica; font-size: 14pt\">Personal and professional development opportunities</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: helvetica; font-size: 14pt; font-weight: bold\">Qualifications:</span></p>\n<ul>\n<li><span style=\"font-family: helvetica; font-size: 14pt\">Completion of a College Diploma or University Degree relevant to mental health, addiction, or social services </span></li>\n<li><span style=\"font-family: helvetica; font-size: 14pt\">Minimum one year of progressive experience in addictions or mental health; experience in concurrent disorders or trauma informed practice an asset </span></li>\n<li><span style=\"font-family: helvetica; font-size: 14pt\">Experience in social service settings with working knowledge of case management systems and planning techniques</span></li>\n<li><span style=\"font-family: helvetica; font-size: 14pt\">Previous experience in housing preferred</span></li>\n<li><span style=\"font-family: helvetica; font-size: 14pt\">CSC Clearance conducted by PWGS Canada</span></li>\n<li><span style=\"font-family: helvetica; font-size: 14pt\">Standard First Aid/CPR, Level C</span></li>\n<li><span style=\"font-family: helvetica; font-size: 14pt\">Valid G Driver’s License (G2 or G) and Satisfactory Motor Vehicle Record</span></li>\n<li><span style=\"font-family: helvetica; font-size: 14pt\">Reliable vehicle and willing to transport program participants</span></li>\n<li><span><span style=\"font-family: helvetica; font-size: 14pt\">Must provide proof from Insurance provider of 1) at least $2 million in general liability and 2) acknowledgement of scope of vehicle use by Insurance provide</span>r</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: helvetica; font-size: 14pt; font-weight: bold\">Role Overview:</span></p>\n<p><br></p>\n<p><span style=\"font-family: helvetica; font-size: 14pt; text-decoration: underline\">Direct Case Management </span></p>\n<ul>\n<li><span style=\"font-family: helvetica; font-size: 14pt\">Intake and Assessment</span></li>\n<li><span style=\"font-family: helvetica; font-size: 14pt\">Process &amp; accept referrals from community partners</span></li>\n<li><span style=\"font-family: helvetica; font-size: 14pt\">Obtain all appropriate consents &amp; authorizations for clients’ participation in the program and to ensure effective communication with other service providers providing linkages, resources, referrals, etc.</span></li>\n<li><span style=\"font-family: helvetica; font-size: 14pt\">Conduct intake and enrollment activities, to include assisting clients with gathering eligibility documents.</span></li>\n<li><span style=\"font-family: helvetica; font-size: 14pt\">Refer and link ineligible referrals to appropriate services and linkages;</span></li>\n<li><span style=\"font-family: helvetica; font-size: 14pt\">Process program discharges</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: helvetica; font-size: 14pt; text-decoration: underline\">Housing Assistance and Coordination of Care </span></p>\n<ul>\n<li><span style=\"font-family: helvetica; font-size: 14pt\">Assist clients with move-in and support access to entitlements (income, food support, lease coordination)</span></li>\n<li><span style=\"font-family: helvetica; font-size: 14pt\">Conduct comprehensive psychosocial re-assessments and update case management services plan a minimum of every six months to include progress toward goals, modifications and/or target dates</span></li>\n<li><span style=\"font-family: helvetica; font-size: 14pt\">Create and support implementation of individualized care plans including access to health care, entitlements, life skills, community integration, eviction prevention, and treatment as appropriate in collaboration with community partners</span></li>\n<li><span style=\"font-family: helvetica; font-size: 14pt\">Create and implement crisis response plans including educating clients on appropriate use of crisis intervention services</span></li>\n<li><span style=\"font-family: helvetica; font-size: 14pt\">Home visits and support meetings as required, as determined by client need and at minimum once per month</span></li>\n<li><span style=\"font-family: helvetica; font-size: 14pt\">Support clients to access primary health, and other health and social services provided internally or by community partners</span></li>\n<li><span style=\"font-family: helvetica; font-size: 14pt\">Maintain appropriate confidentiality and documentation standards as required by the Agency</span></li>\n<li><span style=\"font-family: helvetica; font-size: 14pt\"> Work effectively and in collaboration with the broader Supportive Addiction &amp; Mental Health Housing Team including staff of CMHAWW, as well as community partner Agencies, external service providers, landlords, the family/support networks of participants, and other stakeholders </span></li>\n<li><span style=\"font-family: helvetica; font-size: 14pt\"> Provide substance use expertise and consultation to partner Agency staff teams, at shared care locations (i.e. Delhi St., Grace Gardens) </span></li>\n<li><span style=\"font-family: helvetica; font-size: 14pt\"> Participate in program development activities as required</span></li>\n</ul>\n<p><span style=\"font-family: helvetica; font-size: 14pt\"> </span></p>\n<p><span style=\"font-family: helvetica; font-size: 14pt; text-decoration: underline\">Administration and Reporting </span></p>\n<ul>\n<li><span style=\"font-family: helvetica; font-size: 14pt\"> Involvement in program evaluation, data collection/input into EMRs (CaseWORKS)</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: helvetica; font-size: 14pt\">Applications will be accepted until<span style=\"font-weight: bold\"> May 29, 2026 </span><span style=\"font-weight: bold\">at 4pm.</span></span></p>\n<p><br></p>\n<p><span style=\"font-family: helvetica; font-size: 14pt\">We look forward to meeting you!</span></p>\n<p><br></p>\n<p><span style=\"font-family: helvetica; font-size: 14pt\"><em>Stonehenge Therapeutic Community accommodates the needs of applicants throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and Human Rights legislation. Should you require it, accommodation can be made at any point, upon request.</em></span></p>\n<p><span style=\"font-family: helvetica; font-size: 14pt\"><br></span><br></p>\n<p><span style=\"font-family: helvetica; font-size: 14pt\"><em>Stonehenge Therapeutic Community recognizes that diversity strengthens our community. We are committed to promoting diversity, equity, and inclusion in our workforce. We believe in equitable opportunities for all and encourage cultural diversity as part of the recruitment and selection processes.  We welcome applications from qualified individuals from diverse backgrounds, experiences, abilities, and perspectives to enrich our collective growth and learning.</em></span></p>",
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