Service BDC Coordinator

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    "description": "<p>​​​​​​</p>\n\n<p>Are you searching for long-term growth and development in your career? Whether you&#39;re in the automotive industry or joining us from another field, Paul Miller Auto Group is ready for you to become a part of an award-winning team.&nbsp;Paul Miller doesn&rsquo;t just lend his name to a dealership; he ensures it maintains a reputation as the gold-standard for the loyalty and respect given to his valuable employees. If you&rsquo;re ready to thrive in an environment where your professional and personal goals are supported, submit your application, and join the Paul Miller Toyota Team today!</p>\n\n<p>&nbsp;</p>\n\n<p><strong>What We Offer</strong></p>\n\n<ul>\n\t<li>Competitive Medical, Dental &amp; Vision Insurance</li>\n\t<li>Company Funded Life Insurance</li>\n\t<li>Health &amp; Wellness Program with Discounts</li>\n\t<li>401K &amp; Roth with Employer Match</li>\n\t<li>FSA for both Health and Dependent</li>\n\t<li>Generous Paid Time Off (Vacation, Sick, and Holiday)</li>\n\t<li>Short/Long Term Disability</li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p><strong>Responsibilities:</strong></p>\n\n<ul>\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Handle all incoming and outgoing phone calls and emails.&nbsp; </span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Handle our customer contacts through e-leads, service, follow-up and lead generations.</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Prospect follow-up calls, set appointments for service&nbsp;and gauge customer satisfaction.</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Answer customer internet inquires by both email and phone.</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Schedule service appointments and reschedule no-show customers.</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Produce large outbound call volume and notify customers of overdue services, recalls, etc.</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Contact customers based on current marketing incentives.</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Confirm upcoming service appointments.</span></span></span></span></li>\n\t<li><span style=\"font-family:Arial,sans-serif\"><span style=\"font-size:13.3333px\">Utilize CRM tools for logging and updating customer interactions.</span></span></li>\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Follow up in manner that results in the customer visiting the dealership.</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers.</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:10.0pt\"><span style=\"font-family:&quot;Arial&quot;,sans-serif\">Interacting with customers as well as with all dealership departments.</span></span></span></span></li>\n</ul>\n",
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