Front Desk Agent

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  "last_changed_at": "2026-06-16T11:37:22.327Z",
  "active_status": "active"
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  "location": {
    "raw": "Roland, OK, United States",
    "city": "Roland",
    "region": "OK",
    "country": "United States",
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  "salary_period": "month",
  "workplace_type": "on_site",
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{
  "detail": {
    "Id": "31489",
    "Title": "Front Desk Agent",
    "media": [],
    "skills": [],
    "JobType": null,
    "Category": "Hospitality",
    "JobGrade": null,
    "JobLevel": null,
    "JobShift": "Varies",
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    "WorkHours": null,
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    "Department": null,
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    "StudyLevel": "High School Graduate",
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    "GeographyId": 300000003287397,
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    "JobFunction": "Hotel",
    "JobSchedule": "Full time",
    "BusinessUnit": null,
    "ContractType": "Regular",
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    "workLocation": [
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        "Latitude": "35.41561",
        "Longitude": "-94.50932",
        "LocationId": 300000008683587,
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        "LocationName": "Roland Casino (OK)"
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    "JobFunctionCode": "315",
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    "PrimaryLocation": "Roland, OK, United States",
    "RequisitionType": "Hourly",
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    "WorkplaceTypeCode": "ORA_ON_SITE",
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    "ShortDescriptionStr": "Provide outstanding front desk service to hotel guests, including efficient check-in and check-out, managing reservations, and addressing requests in a timely manner to ensure an exceptional guest experience. ",
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    "ExternalPostedEndDate": "2026-06-20T05:00:00+00:00",
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    "ExternalDescriptionStr": "<p><span style=\"background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"><span class=\"TextRun SCXW178075391 BCX8 NormalTextRun\" data-contrast=\"auto\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant-caps: normal; font-variant-ligatures: none !important; font-weight: 400; letter-spacing: normal; line-height: 17px; margin: 0px; orphans: 2; padding: 0px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\">As a Front Desk Agent, you are the first point of contact for our hotel guests and a key part of their stay. You will be responsible for a wide range of duties, from handling reservations and check-in/check-out processes to answering guest inquiries and providing information about our resort and local attractions. This role requires a professional and friendly demeanor, strong communication skills, and the ability to work efficiently to ensure a smooth and pleasant experience for every guest.&nbsp;</span></span></p>",
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    "PrimaryLocationCountry": "US",
    "CorporateDescriptionStr": "<div style=\"margin: 0px; padding: 0px\">\n <p class=\"Paragraph SCXW153713798 BCX8\" style=\"margin: 0px 0px 10px; padding: 0px\"><span class=\"TextRun SCXW153713798 BCX8\" style=\"margin: 0px; padding: 0px\"><span class=\"NormalTextRun SCXW153713798 BCX8\" style=\"margin: 0px; padding: 0px\">For more than two decades, Cherokee Casino has been Oklahoma’s premier destination for gaming, live </span><span class=\"NormalTextRun SCXW153713798 BCX8\" style=\"margin: 0px; padding: 0px\">entertainment</span><span class=\"NormalTextRun SCXW153713798 BCX8\" style=\"margin: 0px; padding: 0px\"> and extraordinary experiences. The brand currently owns and </span><span class=\"NormalTextRun SCXW153713798 BCX8\" style=\"margin: 0px; padding: 0px\">operates</span><span class=\"NormalTextRun SCXW153713798 BCX8\" style=\"margin: 0px; padding: 0px\"> nine properties across Northeastern Oklahoma. Each features its own unique offerings yet all share in Cherokee Casino's commitment to quality.</span></span><span class=\"EOP SCXW153713798 BCX8\" style=\"margin: 0px; padding: 0px\">&nbsp;</span></p>\n</div>\n<div style=\"margin: 0px; padding: 0px\">\n <p class=\"Paragraph SCXW153713798 BCX8\" style=\"margin: 0px 0px 10px; padding: 0px\"><span class=\"TextRun SCXW153713798 BCX8\" style=\"margin: 0px; padding: 0px\"><span class=\"NormalTextRun SCXW153713798 BCX8\" style=\"margin: 0px; padding: 0px\">Guests can enjoy slots and table games, multiple hotels, a delicious array of dining options, live entertainment from local and national acts, horse racing, golf, a KOA campground, meeting and event space, and monthly promotions. Cherokee Casino also offers players impressive </span><span class=\"NormalTextRun SCXW153713798 BCX8\" style=\"margin: 0px; padding: 0px\">perks</span><span class=\"NormalTextRun SCXW153713798 BCX8\" style=\"margin: 0px; padding: 0px\"> and benefits through One Star Rewards. As the brand continues to expand its offerings and footprint, Cherokee Casino </span><span class=\"NormalTextRun SCXW153713798 BCX8\" style=\"margin: 0px; padding: 0px\">remains</span><span class=\"NormalTextRun SCXW153713798 BCX8\" style=\"margin: 0px; padding: 0px\"> dedicated to the well-being of the Cherokee Nation and the communities that it calls home.</span></span><span class=\"EOP SCXW153713798 BCX8\" style=\"margin: 0px; padding: 0px\">&nbsp;</span></p>\n <p class=\"Paragraph SCXW153713798 BCX8\" style=\"margin: 0px 0px 10px; padding: 0px\"><span class=\"EOP SCXW153713798 BCX8\" style=\"margin: 0px; padding: 0px\"><br></span></p>\n <div style=\"margin: 0px; padding: 0px\">\n  <p class=\"Paragraph SCXW119230878 BCX8\" style=\"margin: auto 0px; padding: 0px\"><span class=\"TextRun SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px; font-weight: bold\"><span class=\"NormalTextRun SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px\">Here's</span><span class=\"NormalTextRun SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px\"> what awaits you:</span></span><span class=\"TextRun SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px\"> </span><span class=\"EOP SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px\">&nbsp;</span></p>\n </div>\n <p class=\"Paragraph SCXW153713798 BCX8\" style=\"margin: 0px 0px 10px; padding: 0px\"><span class=\"EOP SCXW153713798 BCX8\" style=\"margin: 0px; padding: 0px\"></span></p>\n <div style=\"margin: 0px; padding: 0px\">\n  <ul style=\"margin: 0px; padding: 0px\">\n   <li style=\"margin: 0px 0px 0px 24px; padding: 0px\"><p class=\"Paragraph SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px\"><span class=\"TextRun SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px; font-weight: bold\">Health &amp; Wellness:</span><span class=\"TextRun SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px\"> Choose from top-notch health plans, </span><span class=\"TextRun SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px; font-weight: bold\">24/7 Telemedicine access</span><span class=\"TextRun SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px\">, and </span><span class=\"TextRun SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px; font-weight: bold\">on-site health clinics</span><span class=\"TextRun SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px\"><span class=\"NormalTextRun SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px\"> (at select locations).</span><span class=\"NormalTextRun SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px\"> </span></span><span class=\"EOP SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px\">&nbsp;</span></p></li>\n   <li style=\"margin: 0px 0px 0px 24px; padding: 0px\"><p class=\"Paragraph SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px\"><span class=\"TextRun SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px; font-weight: bold\">Financial Security:</span><span class=\"TextRun SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px\"> Grow your future with a generous </span><span class=\"TextRun SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px; font-weight: bold\">401(k) match</span><span class=\"TextRun SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px\"> and </span><span class=\"TextRun SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px; font-weight: bold\">paid vacation, sick time, bereavement, and holidays.</span><span class=\"TextRun SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px\"> </span><span class=\"EOP SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px\">&nbsp;</span></p></li>\n   <li style=\"margin: 0px 0px 0px 24px; padding: 0px\"><p class=\"Paragraph SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px\"><span class=\"TextRun SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px; font-weight: bold\">Work-Life Balance:</span><span class=\"TextRun SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px\"> Enjoy </span><span class=\"TextRun SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px; font-weight: bold\">flexible spending accounts</span><span class=\"TextRun SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px\">, </span><span class=\"TextRun SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px; font-weight: bold\"><span class=\"NormalTextRun SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px\">maternity/</span><span class=\"NormalTextRun SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px\">paternity leave</span></span><span class=\"TextRun SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px\">, and </span><span class=\"TextRun SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px; font-weight: bold\">voluntary benefits</span><span class=\"TextRun SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px\"><span class=\"NormalTextRun SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px\"> for added peace of mind.</span><span class=\"NormalTextRun SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px\"> </span></span><span class=\"EOP SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px\">&nbsp;</span></p></li>\n   <li style=\"margin: 0px 0px 0px 24px; padding: 0px\"><p class=\"Paragraph SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px\"><span class=\"TextRun SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px; font-weight: bold\">And More:</span><span class=\"TextRun SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px\"> Earn </span><span class=\"TextRun SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px; font-weight: bold\">incentives</span><span class=\"TextRun SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px\"> based on performance, </span><span class=\"TextRun SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px; font-weight: bold\"><span class=\"NormalTextRun SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px\">refer </span><span class=\"NormalTextRun SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px\">friends</span></span><span class=\"TextRun SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px\"> and get rewarded, and enjoy </span><span class=\"TextRun SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px; font-weight: bold\">discounts</span><span class=\"TextRun SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px\"> and </span><span class=\"TextRun SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px; font-weight: bold\">holiday appreciation gifts</span><span class=\"TextRun SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px\"><span class=\"NormalTextRun SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px\">.</span><span class=\"NormalTextRun SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px\"> </span></span><span class=\"EOP SCXW119230878 BCX8\" style=\"margin: 0px; padding: 0px\">&nbsp;</span></p></li>\n  </ul>\n </div>\n</div>",
    "ExternalPostedStartDate": "2026-06-15T18:00:00+00:00",
    "ExternalQualificationsStr": "<ul><li>High School Diploma or General Education Degree (GED) and at least 1 month of guest service experience.</li><li>Strong written, communication, and computer skills.</li><li>Working knowledge of Microsoft Office products.</li><li>Ability to handle cash and credit card transactions accurately.</li><li>A professional, friendly, and helpful demeanor.</li><li>Requires lifting objects up to 50 lbs and standing for long periods.</li><li>Flexibility to work varied shifts, including weekends and holidays, in a setting that may include exposure to second-hand smoke and crowd noise.&nbsp;</li></ul>",
    "InternalQualificationsStr": "<ul><li>High School Diploma or General Education Degree (GED) and at least 1 month of guest service experience.</li><li>Strong written, communication, and computer skills.</li><li>Working knowledge of Microsoft Office products.</li><li>Ability to handle cash and credit card transactions accurately.</li><li>A professional, friendly, and helpful demeanor.</li><li>Requires lifting objects up to 50 lbs and standing for long periods.</li><li>Flexibility to work varied shifts, including weekends and holidays, in a setting that may include exposure to second-hand smoke and crowd noise.&nbsp;</li></ul>",
    "OrganizationDescriptionStr": "<div style=\"margin: 0px; padding: 0px\">\n <p class=\"Paragraph SCXW35064284 BCX8\" style=\"margin: 0px 0px 10px; padding: 0px\"><span class=\"TextRun SCXW35064284 BCX8\" style=\"margin: 0px; padding: 0px; font-weight: bold\">Immerse Yourself in World-Class Hospitality with Cherokee Nation Entertainment</span><span class=\"EOP SCXW35064284 BCX8\" style=\"margin: 0px; padding: 0px\">&nbsp;</span></p>\n</div>\n<div style=\"margin: 0px; padding: 0px\">\n <div style=\"margin: 0px; padding: 0px\">\n  <p class=\"Paragraph SCXW35064284 BCX8\" style=\"margin: 0px 0px 10px; padding: 0px\"><span class=\"TextRun SCXW35064284 BCX8\" style=\"margin: 0px; padding: 0px; font-weight: bold\">Thrill, excitement, and entertainment await at Cherokee Nation Entertainment, one of the largest and most successful tribal businesses in the country</span><span class=\"TextRun SCXW35064284 BCX8\" style=\"margin: 0px; padding: 0px\"><span class=\"NormalTextRun SCXW35064284 BCX8\" style=\"margin: 0px; padding: 0px\">. As the gaming and hospitality business of the Cherokee Nation, CNE owns and </span><span class=\"NormalTextRun SCXW35064284 BCX8\" style=\"margin: 0px; padding: 0px\">operate</span><span class=\"NormalTextRun SCXW35064284 BCX8\" style=\"margin: 0px; padding: 0px\"> a diverse portfolio of leading brands, including Hard Rock Hotel &amp; Casino Tulsa, nine Cherokee Casinos across Northeastern Oklahoma, and Gold Strike Casino Resort in Tunica, Miss.</span></span><span class=\"EOP SCXW35064284 BCX8\" style=\"margin: 0px; padding: 0px\">&nbsp;</span></p>\n </div>\n <div style=\"margin: 0px; padding: 0px\">\n  <p class=\"Paragraph SCXW35064284 BCX8\" style=\"margin: 0px 0px 10px; padding: 0px\"><span class=\"TextRun SCXW35064284 BCX8\" style=\"margin: 0px; padding: 0px; font-weight: bold\">Step into a world of possibilities:</span><span class=\"EOP SCXW35064284 BCX8\" style=\"margin: 0px; padding: 0px\">&nbsp;</span></p>\n </div>\n <div style=\"margin: 0px; padding: 0px\">\n  <ul style=\"margin: 0px; padding: 0px\">\n   <li style=\"margin: 0px 0px 0px 24px; padding: 0px\">\n    <p class=\"Paragraph SCXW35064284 BCX8\" style=\"margin: 0px; padding: 0px\"><span class=\"TextRun SCXW35064284 BCX8\" style=\"margin: 0px; padding: 0px\">Gain experience delivering exhilarating gaming </span><span class=\"TextRun SCXW35064284 BCX8\" style=\"margin: 0px; padding: 0px\"><span class=\"NormalTextRun SCXW35064284 BCX8\" style=\"margin: 0px; padding: 0px\">across electronic games, table games, and poker rooms</span><span class=\"NormalTextRun SCXW35064284 BCX8\" style=\"margin: 0px; padding: 0px\">.</span></span><span class=\"EOP SCXW35064284 BCX8\" style=\"margin: 0px; padding: 0px\">&nbsp;</span></p></li>\n   <li style=\"margin: 0px 0px 0px 24px; padding: 0px\">\n    <p class=\"Paragraph SCXW35064284 BCX8\" style=\"margin: 0px; padding: 0px\"><span class=\"TextRun SCXW35064284 BCX8\" style=\"margin: 0px; padding: 0px\">Help deliver legendary live entertainment from national and local acts at iconic venues like Hard Rock Live.</span><span class=\"EOP SCXW35064284 BCX8\" style=\"margin: 0px; padding: 0px\">&nbsp;</span></p></li>\n   <li style=\"margin: 0px 0px 0px 24px; padding: 0px\">\n    <p class=\"Paragraph SCXW35064284 BCX8\" style=\"margin: 0px; padding: 0px\"><span class=\"TextRun SCXW35064284 BCX8\" style=\"margin: 0px; padding: 0px\">Master your culinary craft at our diverse restaurants, from casual to upscale dining. Deliver smiles and unforgettable experiences, becoming a master of guest service and table-side magic.</span><span class=\"EOP SCXW35064284 BCX8\" style=\"margin: 0px; padding: 0px\">&nbsp;</span></p></li>\n   <li style=\"margin: 0px 0px 0px 24px; padding: 0px\">\n    <p class=\"Paragraph SCXW35064284 BCX8\" style=\"margin: 0px; padding: 0px\"><span class=\"TextRun SCXW35064284 BCX8\" style=\"margin: 0px; padding: 0px\">Help guests unwind in luxurious hotel accommodations and world-class amenities like pools, cabanas, and golf courses.</span><span class=\"EOP SCXW35064284 BCX8\" style=\"margin: 0px; padding: 0px\">&nbsp;</span></p></li>\n  </ul>\n </div>\n <div style=\"margin: 0px; padding: 0px\">\n  <p class=\"Paragraph SCXW35064284 BCX8\" style=\"margin: 0px 0px 10px; padding: 0px\"><span class=\"TextRun SCXW35064284 BCX8\" style=\"margin: 0px; padding: 0px; font-weight: bold\">More than just entertainment, we are committed to the well-being of the Cherokee Nation and the communities that it calls home</span><span class=\"TextRun SCXW35064284 BCX8\" style=\"margin: 0px; padding: 0px\">. We offer exceptional career opportunities with competitive benefits and a chance to be part of something truly special.</span><span class=\"EOP SCXW35064284 BCX8\" style=\"margin: 0px; padding: 0px\">&nbsp;</span></p>\n  <p class=\"Paragraph SCXW35064284 BCX8\" style=\"margin: 0px 0px 10px; padding: 0px\"><span class=\"EOP SCXW35064284 BCX8\" style=\"margin: 0px; padding: 0px\"><br></span></p>\n  <p class=\"Paragraph SCXW35064284 BCX8\" style=\"margin: 0px 0px 10px; padding: 0px\"><span class=\"EOP SCXW35064284 BCX8\" style=\"margin: 0px; padding: 0px\"><span>Company:Cherokee Nation Entertainment</span></span></p>\n </div>\n</div>",
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