Lead IT Systems Engineer (Infrastructure & DevOps)

{
  "content_hash": "0b533f7a58978ae5bb98031c362ae3662dc5fff8ee5a1c178b121984b0f527db",
  "source_hash": "24395860bafac4f19203648b6f47f0a3848c2a43a16b08a84470f4c689d38b7f",
  "last_changed_at": "2026-05-30T05:40:35.756Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Kanata, Ontario, K2K3H4, Canada",
    "city": "Kanata",
    "region": null,
    "country": "Canada",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:21:39.809Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Kanata, Ontario, K2K3H4, Canada",
      "city": "Kanata",
      "region": null,
      "country": "Canada",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "Canada"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "126",
    "isRemote": null,
    "location": {
      "city": "Kanata",
      "state": "Ontario"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "18225",
    "locationType": "2",
    "jobOpeningName": "Lead IT Systems Engineer (Infrastructure & DevOps)",
    "departmentLabel": "Engineering",
    "employmentStatusLabel": "Full-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Kanata",
      "state": "Ontario",
      "postalCode": "K2K3H4",
      "addressCountry": "Canada"
    },
    "datePosted": "2026-01-22",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p><span style=\"color: rgb(31, 31, 31); font-size: 14pt; font-weight: bold\">The Mission</span></p>\n<p><span style=\"color: rgb(31, 31, 31); font-size: 10pt\">We are looking for a technical leader who views IT as an engineering challenge. Instead of manual ticketing and managing from a distance, you will build the \"IT Stack as Code.\" You will be responsible for overseeing all aspects of our IT infrastructure, security, and compliance, ensuring our technology supports business growth through operational efficiency.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(31, 31, 31); font-size: 10pt\">A primary focus for this role is the automation, execution, and ongoing management of the company’s SOC 2 Type 2 compliance program. You will implement IT operations with an automation-first mindset, championing security best practices across the organization.</span><br></p>\n<p><br></p>\n<p><span style=\"color: rgb(31, 31, 31); font-size: 14pt; font-weight: bold\">What You’ll Do</span></p>\n<ul>\n<li><span style=\"color: rgb(31, 31, 31); font-size: 10pt; font-weight: bold\">Infrastructure as Code (IaC):</span><span style=\"color: rgb(31, 31, 31); font-size: 10pt\"> Use </span><span style=\"color: rgb(31, 31, 31); font-size: 10pt; font-weight: bold\">Terraform</span><span style=\"color: rgb(31, 31, 31); font-size: 10pt\"> to manage and provision our cloud identity and security infrastructure, ensuring a reproducible and scalable environment.</span></li>\n<li><span style=\"color: rgb(31, 31, 31); font-size: 10pt; font-weight: bold\">Automation-First Management:</span><span style=\"color: rgb(31, 31, 31); font-size: 10pt\"> Oversee the administration and security of our corporate environment, including endpoint management for a mixed Windows and MacOS fleet.</span></li>\n<li><span style=\"color: rgb(31, 31, 31); font-size: 10pt; font-weight: bold\">Unified Endpoint Management:</span><span style=\"color: rgb(31, 31, 31); font-size: 10pt\"> Implement and maintain </span><span style=\"color: rgb(31, 31, 31); font-size: 10pt; font-weight: bold\">Jamf</span><span style=\"color: rgb(31, 31, 31); font-size: 10pt\"> for MacOS and </span><span style=\"color: rgb(31, 31, 31); font-size: 10pt; font-weight: bold\">Microsoft Intune</span><span style=\"color: rgb(31, 31, 31); font-size: 10pt\"> for Windows to automate device enrollment, patching, and security configuration.</span></li>\n<li><span style=\"color: rgb(31, 31, 31); font-size: 10pt; font-weight: bold\">Identity &amp; Access (IAM):</span><span style=\"color: rgb(31, 31, 31); font-size: 10pt\"> Secure and automate user lifecycles within </span><span style=\"color: rgb(31, 31, 31); font-size: 10pt; font-weight: bold\">Microsoft Entra ID</span><span style=\"color: rgb(31, 31, 31); font-size: 10pt\"> and Google Workspace.</span></li>\n<li><span style=\"color: rgb(31, 31, 31); font-size: 10pt; font-weight: bold\">Continuous Compliance (SOC 2):</span><span style=\"color: rgb(31, 31, 31); font-size: 10pt\"> Lead the execution of our SOC 2 Type 2 program. Instead of manual spreadsheets, you will build automated workflows to ensure all controls are documented and operating effectively.</span></li>\n<li><span style=\"color: rgb(31, 31, 31); font-size: 10pt; font-weight: bold\">Security Engineering:</span><span style=\"color: rgb(31, 31, 31); font-size: 10pt\"> Establish IT security policies, manage vulnerability remediation, and lead incident response procedures through a lens of automated detection and alerting.</span></li>\n<li><span style=\"color: rgb(31, 31, 31); font-size: 10pt; font-weight: bold\">Strategic Growth:</span><span style=\"color: rgb(31, 31, 31); font-size: 10pt\"> Develop an IT roadmap that aligns with long-term business goals while managing the operational budget and vendor relationships.</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br><br></span></li>\n</ul>\n<p><span style=\"color: rgb(31, 31, 31); font-size: 14pt; font-weight: bold\">What You’ll Need</span></p>\n<ul>\n<li><span style=\"color: rgb(31, 31, 31); font-size: 10pt; font-weight: bold\">Technical Depth:</span><span style=\"color: rgb(31, 31, 31); font-size: 10pt\"> Professional experience as a Sr. IT Engineer or DevOps Engineer with a focus on infrastructure automation.</span></li>\n<li><span style=\"color: rgb(31, 31, 31); font-size: 10pt; font-weight: bold\">The \"DevOps\" Mindset:</span><span style=\"color: rgb(31, 31, 31); font-size: 10pt\"> Proven ability to use tools like </span><span style=\"color: rgb(31, 31, 31); font-size: 10pt; font-weight: bold\">Terraform</span><span style=\"color: rgb(31, 31, 31); font-size: 10pt\"> to manage cloud-based identity and access management (IAM), specifically </span><span style=\"color: rgb(31, 31, 31); font-size: 10pt; font-weight: bold\">Microsoft Entra ID</span><span style=\"color: rgb(31, 31, 31); font-size: 10pt\">.</span></li>\n<li><span style=\"color: rgb(31, 31, 31); font-size: 10pt; font-weight: bold\">Modern MDM Expertise:</span><span style=\"color: rgb(31, 31, 31); font-size: 10pt\"> Deep proficiency in securing endpoints across Windows (</span><span style=\"color: rgb(31, 31, 31); font-size: 10pt; font-weight: bold\">Intune</span><span style=\"color: rgb(31, 31, 31); font-size: 10pt\">) and MacOS (</span><span style=\"color: rgb(31, 31, 31); font-size: 10pt; font-weight: bold\">Jamf</span><span style=\"color: rgb(31, 31, 31); font-size: 10pt\">).</span></li>\n<li><span style=\"color: rgb(31, 31, 31); font-size: 10pt; font-weight: bold\">SOC 2 Experience:</span><span style=\"color: rgb(31, 31, 31); font-size: 10pt\"> Demonstrable experience leading or contributing to SOC 2 Type 2 audits, ideally with a focus on automated evidence collection.</span></li>\n<li><span style=\"color: rgb(31, 31, 31); font-size: 10pt; font-weight: bold\">Platform Mastery:</span><span style=\"color: rgb(31, 31, 31); font-size: 10pt\"> Hands-on experience administering Google Workspace in a corporate setting.</span></li>\n<li><span style=\"color: rgb(31, 31, 31); font-size: 10pt; font-weight: bold\">Communication:</span><span style=\"color: rgb(31, 31, 31); font-size: 10pt\"> Ability to articulate technical strategy to both technical teams and executive leadership.</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br><br></span></li>\n</ul>\n<p><span style=\"color: rgb(31, 31, 31); font-size: 14pt; font-weight: bold\">Success Measures</span></p>\n<ul>\n<li><span style=\"color: rgb(31, 31, 31); font-size: 10pt; font-weight: bold\">Efficiency via Automation:</span><span style=\"color: rgb(31, 31, 31); font-size: 10pt\"> Successful achievement of roadmap milestones with a focus on reducing manual overhead.</span></li>\n<li><span style=\"color: rgb(31, 31, 31); font-size: 10pt; font-weight: bold\">Push-Button Compliance:</span><span style=\"color: rgb(31, 31, 31); font-size: 10pt\"> Maintaining a continuously auditable SOC 2 environment with zero critical findings during audits.</span></li>\n<li><span style=\"color: rgb(31, 31, 31); font-size: 10pt; font-weight: bold\">Reliability:</span><span style=\"color: rgb(31, 31, 31); font-size: 10pt\"> High uptime and reliability of critical IT infrastructure.</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br></span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br></span></li>\n</ul>\n<p><span style=\"font-size: 8pt; font-weight: bold\">About Intouch</span></p>\n<p><span style=\"font-size: 8pt\">Intouch Insight is a growing technology and managed services company with headquarters in Ottawa, Canada. We take great pride in the Customer Experience ecosystem we’ve created, allowing us to be at the forefront of innovation and driving growth for our clients. We have a 25+ year history and a Fortune 1000 customer-base. Our single platform approach allows multiple data sources such as Survey, Checklists, Mystery Shop and Audit data to use our common reporting platform. At our core, we’re passionate about helping businesses create experiences to win customers for life.</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 8pt\"><br></span></p>\n<p><span style=\"font-size: 8pt\"><em>Intouch Insight provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</em></span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 8pt\"><br></span></p>\n<p><span style=\"font-size: 8pt\"><em>This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</em></span></p>",
    "compensation": "$110,000-$140,000",
    "departmentId": "18225",
    "locationType": "2",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Lead IT Systems Engineer (Infrastructure & DevOps)",
    "departmentLabel": "Engineering",
    "jobOpeningStatus": "Open",
    "minimumExperience": null,
    "jobOpeningShareUrl": "https://intouchinsight.bamboohr.com/careers/126",
    "employmentStatusLabel": "Full-Time"
  }
}