Director of Operations-Higher Education

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    "requisitionDescription": "<div><div><div><div><p id=\"isPasted\" style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><u><span style=\"text-decoration:none;\">&nbsp;</span></u></p><p style='margin:0in;font-size:13px;font-family:\"Times\",serif;color:black;font-weight:bold;text-align:center;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:#0D0D0D;'>Our Promise</span></p><p style='margin:0in;font-size:13px;font-family:\"Times\",serif;color:black;font-weight:bold;text-align:center;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:#0D0D0D;'>&nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Times\",serif;color:black;font-weight:bold;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:#0D0D0D;'>Balance -&nbsp;</span><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:#0D0D0D;font-weight:normal;'>Quest fosters a fun, supportive environment that puts people first and strives for both culinary excellence and enduring relationships. Our flexible work opportunities encourage a healthy life balance for all of our valued team members.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times\",serif;color:black;font-weight:bold;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:#0D0D0D;'>Meaning -&nbsp;</span><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:#0D0D0D;font-weight:normal;'>Quest believes that every aspect of what we do has significance, and therefore, our food is fresh and made from scratch, using high quality and responsibly sourced ingredients. We nourish our communities with wholesome meals and through our genuine and personal connections.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times\",serif;color:black;font-weight:bold;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:#0D0D0D;'>Recognition</span><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:#0D0D0D;font-weight:normal;'>&nbsp;- Quest provides competitive compensation and benefits, and celebrates the fulfillment of our collective values at all levels of the organization. We support professional growth through training, development and access to highly visible leadership.</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><u><span style=\"text-decoration:none;\">&nbsp;</span></u></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><u><span style=\"text-decoration:none;\">&nbsp;</span></u></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong>Position Summary</strong></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Responsible for developing and executing and maintaining solutions to meet customer needs for multiple locations. &nbsp;Facilitates the delivery of prepared food created from an event-specific work order.</p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><u><span style=\"text-decoration:none;\">&nbsp;</span></u></strong></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><u>Essential Duties and Responsibilities</u></strong></p><ul style=\"list-style-type: disc;margin-left:0.25in;\"><li>Cascades the vision of Quest Food Management Services ensuring the Quest vision, values and founding principles are effectively communicated, understood and practiced.</li><li>Demonstrates commitment to Quest vision, values and missions through actions on a daily basis.</li><li><span style=\"font-family:Calibri;\">Manage multiple staff (supervisors and hourly team members) units staff to include selection, work allocation, training, coaching and mentoring, problem resolution, performance evaluation and feedback, and corrective action.</span></li><li><span style=\"font-family:Calibri;\">Deliver consistent quality in planning and execution of events and day-to-day operation.</span></li><li><span style=\"font-family:Calibri;\">Leverage established company solutions to ensure consistency, quality and efficiency within consumer driven offerings.</span></li><li><span style=\"font-family:Calibri;\">Manage multiple teams to ensure quality in final presentation of food and display.</span></li><li><span style=\"font-family:Calibri;\">Develop and maintain effective client and customer rapport for mutually beneficial business relationships.</span></li><li><span style=\"font-family:Calibri;\">Responsible for delivering on food and labor targets.</span></li><li><span style=\"font-family:Calibri;\">Develop and execute strategies to achieve multiple revenue forecasts.</span></li><li><span style=\"font-family:Calibri;\">Train and manage team members to ensure knowledge of food menus, promotional calendars, food safety, cash handling, and station requirements are met</span></li><li><span style=\"font-family:Calibri;\">Plan and execute team meetings and daily huddles.</span></li><li><span style=\"font-family:Calibri;\">Complete and maintain all staff records including training records, schedules, and performance data.</span></li><li><span style=\"font-family:Calibri;\">Ensure accurate reporting for multiple related revenue, expenses, and receivables.</span></li><li><span style=\"font-family:Calibri;\">Handle mulitple events of varied size and scope, including staffing and management.</span></li><li><span style=\"font-family:Calibri;\">Follow HACCP guidelines to ensure safe food practices.</span></li><li><span style=\"font-family:Calibri;\">Follow all Quest policies and food safety guidelines.</span></li></ul><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong>&nbsp;</strong></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong>Job Requirements/Specifications</strong></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-left:.25in;'>&nbsp;</p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><u>Education and Experience:</u></strong><strong>&nbsp;&nbsp;</strong><em>The requirements listed below are representative of the knowledge, skill, and/or ability required.</em></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><u><span style=\"text-decoration:none;\">&nbsp;</span></u></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:3.0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;text-indent:-3.0in;'><strong><u>Required:</u>&nbsp;</strong></p><ul style=\"list-style-type: disc;margin-left:undefined;\"><li><span style=\"font-family:Calibri;\">Bachelor&rsquo;s degree or equivalent experience</span></li><li><span style=\"font-family:Calibri;\">Minimum of two years of food service and catering experience and prior experience in a management role</span></li><li><span style=\"font-family:Calibri;\">Strong communication and client management skills</span></li><li><span style=\"font-family:Calibri;\">Uphold HR policies and procedures</span></li><li><span style=\"font-family:Calibri;\">Solid knowledge of financials&nbsp;</span></li><li><span style=\"font-family:Calibri;\">Proficient in MS Office</span></li><li><span style=\"font-family:Calibri;\">Responsible for meeting and maintaining state and local certification requirements (Food Service Manager Certification)</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong>&nbsp;</strong></p></div></div></div></div>\n",
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