Delivery/Customer Support Representative

{
  "content_hash": "4f72e85637909024b88ad931e68d58199c49c0c8b74d01ac1dcd2d49bf50da7b",
  "source_hash": "0697ab1edb0b2bffe13b79feac6a7f4f8215d3bc8fc2397928fc5e76af67d817",
  "last_changed_at": "2026-06-03T10:34:50.943Z",
  "active_status": "deleted"
}

{
  "language": "en",
  "location": {
    "raw": "Pflugerville, Texas, 78660, United States",
    "city": "Pflugerville",
    "region": null,
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-01T12:13:13.006Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Pflugerville, Texas, 78660, United States",
      "city": "Pflugerville",
      "region": null,
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "57",
    "isRemote": null,
    "location": {
      "city": "Pflugerville",
      "state": "Texas"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "19046",
    "locationType": "0",
    "jobOpeningName": "Delivery/Customer Support Representative",
    "departmentLabel": "Home Depot 5837 Pflugerville",
    "employmentStatusLabel": "Full-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Pflugerville",
      "state": "Texas",
      "postalCode": "78660",
      "addressCountry": "United States"
    },
    "datePosted": "2026-04-28",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p><span style=\"font-weight: bold\"><span><span>UST Overview</span></span><span> </span></span></p>\n<p><span> </span></p>\n<p><span><span>UST is headquartered in Greenville, SC and offers support for </span><span>all of</span><span> our team members and clients across the country. UST is a national </span><span>logistics</span><span> solutions company. We work with retailers and supply chain providers to transform the industry through operations, technology-based systems, and creative management solutions. </span><span>We’re</span><span> dedicated to transforming our industry through innovation and technology. We understand both the retail and fulfillment side of the business, which makes us experts at managing warehouses, transitioning </span><span>product</span><span>, and interacting with customers.</span></span><span> </span></p>\n<p><span> </span></p>\n<p><span><span>We want our</span></span><span><span><span> </span>newest team member<span> </span></span><span>to be</span><span><span> </span>a<span> </span></span><span>team-player</span><span><span> </span>and take immense pride in what we do. We<span> </span></span><span>have continued to grow and are excited to add another to the</span><span><span> </span>UST family!</span></span><span> </span></p>\n<p><br></p>\n<p><span><span style=\"font-weight: bold\">Pay:</span> $20/hr</span></p>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span>Delivery/Customer Support Representative</span><span> Overview</span></span><span> </span></p>\n<p><span> </span></p>\n<p><span><span>The Customer Support Representative will </span><span>be responsible for</span><span> specific duties as they relate to scheduling and processing payment for deliveries. This individual will be an essential part to the cornerstone of UST’s growth and success that is built upon the expectation that EVERY team member will Execute Excellence Every time - simply known internally as E3. </span></span><span> </span></p>\n<p><span><span>Responsibilities </span></span><span> </span></p>\n<p><span><span>(</span><span>include</span><span>, but are not limited to)</span></span><span> </span></p>\n<p><span> </span></p>\n<ul>\n<li><span><span>Answers the Routing Phone Line and resolve the issue or escalate to the </span><span>appropriate </span><span>supervisor</span><span>   </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Assists</span><span> with customer support, inquiries, and escalation </span><span>resolution</span><span> </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Assists</span><span> with ensuring drivers are supported while </span><span>en</span><span> route and updating supporting </span><span>documentation</span><span> </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Determines</span><span> and adds all store </span><span>stops</span><span>   </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Exports and emails all Route Summary Reports for assigned accounts on </span><span>schedule</span><span>   </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Identifies</span><span> and labels all stops that are not basic </span><span>deliveries</span><span>   </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Maintain </span><span>accurate</span><span> documentation and records on all interactions with </span><span>customers</span><span> </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Monitors and manages the assigned client inbox and </span><span>accounts</span><span>  </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Performs related duties as assigned by the manager to ensure the department and company goals are </span><span>achieved</span><span> </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Provides communication to other departments and/or vendors to support other processes including, but not limited to, routing, claims, and </span><span>compliance</span><span> </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Utilizes routing software to maximize daily driver </span><span>routes</span><span>   </span></span><span> </span></li>\n</ul>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Requirements</span></span><span> </span></span></p>\n<p><span> </span></p>\n<ul>\n<li><span><span>Ability to adapt to resolve urgent customer service </span><span>demands</span><span>  </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>High School Diploma </span><span>required</span><span>  </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Must be detail-</span><span>oriented</span><span>   </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Proficien</span><span>cy</span><span> in</span><span> Microsoft Office applications and </span><span>excel</span><span>  </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Routing experience preferred but not </span><span>required</span></span><span> </span></li>\n</ul>\n<p><span> </span></p>\n<p><em><span style=\"font-size: 10pt\"><span><span>UST Logistical Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, </span><span>state</span><span> or local laws.</span></span><span><br></span><span> </span></span></em></p>",
    "compensation": "$20/hr",
    "departmentId": "19046",
    "locationType": "0",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Delivery/Customer Support Representative",
    "departmentLabel": "Home Depot 5837 Pflugerville",
    "jobOpeningStatus": "Open",
    "minimumExperience": null,
    "jobOpeningShareUrl": "https://98ventures.bamboohr.com/careers/57",
    "employmentStatusLabel": "Full-Time"
  }
}