Airside Experience Specialist - ROA

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    "Title": "Airside Experience Specialist - ROA",
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    "ExternalDescriptionStr": "<p><span style=\"font-size:10.0pt;\">As an <strong>Airside Experience Specialist</strong>, you are the face of our private aviation terminal, delivering a seamless, personalized, and welcoming experience for every guest, crew member, and aircraft in our care. In this dynamic role, you'll combine exceptional hospitality with hands-on operational support to ensure our guests feel cared for, from wheels down to wheels up.</span></p><p><span style=\"font-size:10.0pt;\">You’ll operate ground service equipment and perform aircraft ground services while engaging guests with professionalism and a <strong>service-first mindset</strong>. This role requires schedule flexibility, including nights, weekends and holidays, and the ability to thrive in outdoor environments around active aircraft and in varying weather conditions.</span></p><p><span style=\"font-size:10.0pt;\">If you enjoy creating memorable guest experiences in a fast-paced, luxury-driven environment – and you're excited by the energy of the runway – this is the role for you.</span></p>",
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    "CorporateDescriptionStr": "<blockquote style=\"margin: 0 0 0 40px; border: none; padding: 0px;\">\n <p class=\"MsoNormal\">With more than 225 locations worldwide, Signature Aviation is the largest global network of private aviation terminals, delivering safe, convenient, and elevated experiences to those we serve. As a premier hospitality organization and a certified Great Place to Work™, we are committed to redefining private air travel. Our nearly 6,000-strong team of aviation experts and enthusiasts is dedicated to delivering excellence to our guests and communities, and it starts with taking care of our team. Signature provides a variety of benefits, programs, and resources to support our team members’ overall well-being and professional development. We proudly volunteer and give back, focusing on elevating the neighborhoods where we operate, empowering the next generation of aviation professionals, and supporting our veterans.&nbsp;</p>\n</blockquote>\n<p class=\"MsoNormal\" style=\"margin-left: 16.5pt;\">From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation.</p>\n<p class=\"MsoNormal\"><b>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Our Benefits:</b></p>\n<p class=\"MsoNormal\"></p>\n<ul>\n <li>Medical/prescription drug, dental, and vision Insurance</li>\n <li>Health Savings Account</li>\n <li>Flexible Spending Accounts</li>\n <li>Life Insurance</li>\n <li>Disability Insurance</li>\n <li>401(k)</li>\n <li>Critical Illness, Hospital Indemnity and Accident Insurance</li>\n <li>Identity Theft and Legal Services</li>\n <li>Paid time off</li>\n <li>Paid Maternity Leave</li>\n <li>Tuition reimbursement&nbsp;</li>\n <li>Training and Development</li>\n <li>Employee Assistance Program (EAP) &amp; Perks</li>\n</ul>\n<div>\n <br/>\n</div>\n<div>\n Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics.\n</div>\n<p></p><b></b>",
    "ExternalPostedStartDate": "2026-06-03T15:00:31+00:00",
    "ExternalQualificationsStr": "<p><span style=\"font-size:10.0pt;\"><strong>Minimum Education and/or Experience:</strong></span></p><ul><li><span style=\"font-size:10.0pt;\">High School Diploma or General Education Degree (GED).&nbsp;</span></li><li><span style=\"font-size:10.0pt;\">Minimum of 18 years of age.</span></li><li><span style=\"font-size:10.0pt;\">Ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain an airport security badge, and be insurable by the Company's applicable insurance policies.</span></li><li><span style=\"font-size:10.0pt;\">Must be legally authorized to work in the jurisdiction of employment.</span></li><li><span style=\"font-size:10.0pt;\">Excellent vision and coordination to move and/or direct aircraft and visually inspect aircraft fuel.&nbsp; Ability to pass a color vision test for purposes of inspecting aviation fuel.</span></li><li><span style=\"font-size:10.0pt;\">Must possess a valid state driver’s license.&nbsp; In some locations a commercial driver’s license (CDL) is required as dictated by local regulations and business needs.</span></li><li><span style=\"font-size:10.0pt;\">Must be able to exercise good judgment and follow directions/directives from supervisor/management.</span></li><li><span style=\"font-size:10.0pt;\">Preferred: Three (3) to six (6) months experience and/or training in aviation, customer service or other related field; or equivalent combination of education and experience and/or training.</span></li></ul><p style=\"margin-left:.25in;\">&nbsp;</p><p><span style=\"font-size:10.0pt;\"><strong>Additional knowledge and essential skills:</strong></span></p><ul><li><span style=\"font-size:10.0pt;\"><strong>Hospitality Skills:&nbsp; </strong>Excellent guest service skills with an energetic, outgoing, and guest-obsessed personality. Must be able to anticipate guest needs and prioritize guest requests and job responsibilities by exhibiting a keen ability to multi-task in a fast-paced environment. Must be able to maintain professionalism and confidentiality.&nbsp;</span></li><li><span style=\"font-size:10.0pt;\"><strong>Language Skills:&nbsp; </strong>Ability to read and comprehend documents such as safety rules, operating instructions, and procedure manuals, and for safety-sensitive tasks, in English. Clearly communicate in English with others in person, via telephone, radio communicators, and in writing.</span></li><li><span style=\"font-size:10.0pt;\"><strong>Math Skills: </strong>Ability to perform simple arithmetic (e.g., addition, subtraction, multiplication, division, percentages, fractions, angles, degrees, time).</span></li><li><span style=\"font-size:10.0pt;\"><strong>Physical Ability:</strong></span><span style=\"color:black;font-size:10.0pt;\">&nbsp; Must be able to physically enter/exit and operate motor vehicles and ground support equipment such as fuel trucks, vans, tugs, and cars. Must be able to perform various functions safely and efficiently (e.g., fueling, de-icing) from elevated heights.</span></li><li><span style=\"font-size:10.0pt;\"><strong>Critical Thinking / Reasoning Ability:&nbsp; </strong>Ability to carry out multi-step instructions. Ability to deal with standardized situations with only occasional or no variables.&nbsp;</span></li><li><span style=\"font-size:10.0pt;\"><strong>Interpersonal Skills:</strong>&nbsp; Ability to get along and work well with others.&nbsp; Excellent interpersonal skills for effective collaboration with team members and service to guests.<strong>&nbsp;</strong></span></li><li><span style=\"font-size:10.0pt;\"><strong>Multitasking:</strong>&nbsp; Ability to handle multiple tasks simultaneously while maintaining attention to detail.&nbsp;</span></li><li><span style=\"font-size:10.0pt;\"><strong>Computer Skills:</strong>&nbsp; Ability to use a computer and email, learn necessary company software, and pass computer-based training modules.</span></li><li><span style=\"font-size:10.0pt;\"><strong>Task Management:</strong>&nbsp; Ability to successfully and timely complete Signature’s training programs.</span></li></ul>",
    "InternalQualificationsStr": "<p><span style=\"font-size:10.0pt;\"><strong>Minimum Education and/or Experience:</strong></span></p><ul><li><span style=\"font-size:10.0pt;\">High School Diploma or General Education Degree (GED).&nbsp;</span></li><li><span style=\"font-size:10.0pt;\">Minimum of 18 years of age.</span></li><li><span style=\"font-size:10.0pt;\">Ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain an airport security badge, and be insurable by the Company's applicable insurance policies.</span></li><li><span style=\"font-size:10.0pt;\">Must be legally authorized to work in the jurisdiction of employment.</span></li><li><span style=\"font-size:10.0pt;\">Excellent vision and coordination to move and/or direct aircraft and visually inspect aircraft fuel.&nbsp; Ability to pass a color vision test for purposes of inspecting aviation fuel.</span></li><li><span style=\"font-size:10.0pt;\">Must possess a valid state driver’s license.&nbsp; In some locations a commercial driver’s license (CDL) is required as dictated by local regulations and business needs.</span></li><li><span style=\"font-size:10.0pt;\">Must be able to exercise good judgment and follow directions/directives from supervisor/management.</span></li><li><span style=\"font-size:10.0pt;\">Preferred: Three (3) to six (6) months experience and/or training in aviation, customer service or other related field; or equivalent combination of education and experience and/or training.</span></li></ul><p style=\"margin-left:.25in;\">&nbsp;</p><p><span style=\"font-size:10.0pt;\"><strong>Additional knowledge and essential skills:</strong></span></p><ul><li><span style=\"font-size:10.0pt;\"><strong>Hospitality Skills:&nbsp; </strong>Excellent guest service skills with an energetic, outgoing, and guest-obsessed personality. Must be able to anticipate guest needs and prioritize guest requests and job responsibilities by exhibiting a keen ability to multi-task in a fast-paced environment. Must be able to maintain professionalism and confidentiality.&nbsp;</span></li><li><span style=\"font-size:10.0pt;\"><strong>Language Skills:&nbsp; </strong>Ability to read and comprehend documents such as safety rules, operating instructions, and procedure manuals, and for safety-sensitive tasks, in English. Clearly communicate in English with others in person, via telephone, radio communicators, and in writing.</span></li><li><span style=\"font-size:10.0pt;\"><strong>Math Skills: </strong>Ability to perform simple arithmetic (e.g., addition, subtraction, multiplication, division, percentages, fractions, angles, degrees, time).</span></li><li><span style=\"font-size:10.0pt;\"><strong>Physical Ability:</strong></span><span style=\"color:black;font-size:10.0pt;\">&nbsp; Must be able to physically enter/exit and operate motor vehicles and ground support equipment such as fuel trucks, vans, tugs, and cars. Must be able to perform various functions safely and efficiently (e.g., fueling, de-icing) from elevated heights.</span></li><li><span style=\"font-size:10.0pt;\"><strong>Critical Thinking / Reasoning Ability:&nbsp; </strong>Ability to carry out multi-step instructions. Ability to deal with standardized situations with only occasional or no variables.&nbsp;</span></li><li><span style=\"font-size:10.0pt;\"><strong>Interpersonal Skills:</strong>&nbsp; Ability to get along and work well with others.&nbsp; Excellent interpersonal skills for effective collaboration with team members and service to guests.<strong>&nbsp;</strong></span></li><li><span style=\"font-size:10.0pt;\"><strong>Multitasking:</strong>&nbsp; Ability to handle multiple tasks simultaneously while maintaining attention to detail.&nbsp;</span></li><li><span style=\"font-size:10.0pt;\"><strong>Computer Skills:</strong>&nbsp; Ability to use a computer and email, learn necessary company software, and pass computer-based training modules.</span></li><li><span style=\"font-size:10.0pt;\"><strong>Task Management:</strong>&nbsp; Ability to successfully and timely complete Signature’s training programs.</span></li></ul>",
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