ERSEA Field Support Specialist

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  "detail": {
    "url": "https://getjob.applytojob.com/apply/jobs/details/K61pdw1JSO?&",
    "heading": "ERSEA Field Support Specialist",
    "html_title": "JazzHR » Job Listings",
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    "description_html": "<span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>OFFICIAL TITLE:      </b>ERSEA Field Support Specialist</span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>SUPERVISOR:          </b>Sr. Director of Family Services & Enrollment</span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>SALARY RANGE:      </b>In accordance with Sheltering Arms Salary Schedules</span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>TERMS OF EMPLOYMENT:  </b>Full time, full year</span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>SUMMARY DESCRIPTION: </b></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">The ERSEA Field Support Specialist plays a vital role in ensuring families experience a smooth, supported, and equitable enrollment process. This position partners closely with center teams to guide Family Support Coordinators (FSCs) through the enrollment workflow—providing step‑by‑step support, reminders, coaching, and compliance guidance. The Support Partner ensures files are accurate and complete, identifies risks early, and helps centers correct issues quickly and effectively. The tone of this role is collaborative rather than directive—honoring FSC expertise while ensuring consistent quality and adherence to Head Start/Early Head Start/Pre-K/Tuition requirements across all Sheltering Arms sites.</span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>PERFORMANCE RESPONSIBILITIES: </b></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Support the Enrollment Experience for Centers</b></span></span></span><ul style=\"margin-bottom:13px;\"><li class=\"MsoListBulletCxSpFirst\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Work side‑by‑side with FSCs through each step of the intake and enrollment process.</span></span></span></li><li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Assist Family Support Coaches and Center Management in meeting enrollment timelines and maintaining communication with families.</span></span></span></li><li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Help centers navigate documentation needs, missing items, and barriers that delay enrollment.</span></span></span></li><li class=\"MsoListBulletCxSpLast\" style=\"margin-bottom:13px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Provide reminders, supports, and hands‑on guidance in a collaborative, non‑punitive manner.</span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Eligibility — Compliance & Hands‑On Guidance</b></span></span></span><ul style=\"margin-bottom:13px;\"><li class=\"MsoListBulletCxSpFirst\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Review eligibility applications and documentation for accuracy and completeness.</span></span></span></li><li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Approve eligibility determinations after verification of all required documentation.</span></span></span></li><li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Conduct regular eligibility audits and share feedback constructively.</span></span></span></li><li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Identify risk areas (e.g., missing income verification, incorrect coding, over‑income patterns).</span></span></span></li><li class=\"MsoListBulletCxSpLast\" style=\"margin-bottom:13px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Coach FSCs in eligibility interviews and proper documentation.</span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Recruitment — Collaborative, Data‑Informed Support</b></span></span></span><ul style=\"margin-bottom:13px;\"><li class=\"MsoListBulletCxSpFirst\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Provide centers with recruitment materials, templates, and outreach resources.</span></span></span></li><li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Analyze ZIP‑code needs, waitlist trends, and community gaps to inform recruitment.</span></span></span></li><li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Support recruitment events, modeling effective outreach practices.</span></span></span></li><li class=\"MsoListBulletCxSpLast\" style=\"margin-bottom:13px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Ensure recruitment activities reflect program (EHS/HS/Pre-K/Tuition) eligibility and equity expectations.</span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Selection — Fidelity, Transparency, & Coaching</b></span></span></span><ul style=\"margin-bottom:13px;\"><li class=\"MsoListBulletCxSpFirst\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Prepare and run selection reports; assist FSCs in understanding outcomes.</span></span></span></li><li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Ensure all scoring follows the approved Selection Criteria Matrix.</span></span></span></li><li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Conduct compliance checks to identify scoring inconsistencies.</span></span></span></li><li class=\"MsoListBulletCxSpLast\" style=\"margin-bottom:13px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Coach FSCs on accurate scoring and documentation.</span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Enrollment — File Quality & Back‑and‑Forth Problem Solving</b></span></span></span><ul style=\"margin-bottom:13px;\"><li class=\"MsoListBulletCxSpFirst\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Conduct pre‑enrollment audits to ensure files are complete before the start date.</span></span></span></li><li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Conduct post‑enrollment audits and assist with corrections.</span></span></span></li><li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Verify each file meets program (EHS/HS/Pre-K/Tuition) standards across health, residency, and income documentation.</span></span></span></li><li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Maintain accurate waitlists and support centers with timely backfilling of vacancies.</span></span></span></li><li class=\"MsoListBulletCxSpLast\" style=\"margin-bottom:13px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Track enrollment bottlenecks and collaborate on solutions.</span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Attendance — Monitoring & Coaching</b></span></span></span><ul style=\"margin-bottom:13px;\"><li class=\"MsoListBulletCxSpFirst\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Run monthly attendance reports and identify chronic absenteeism patterns.</span></span></span></li><li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Monitor ADA compliance and support centers to maintain at least 85%</span></span></span></li><li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Provide supportive coaching to FSCs around attendance follow‑ups.</span></span></span></li><li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Ensure appropriate documentation of interventions and communications.</span></span></span></li><li class=\"MsoListBulletCxSpLast\" style=\"margin-bottom:13px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Help FSCs understand compliance thresholds and expectations.</span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Cross‑Functional Responsibilities</b></span></span></span><ul style=\"margin-bottom:13px;\"><li class=\"MsoListBulletCxSpFirst\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Conduct internal ERSEA audits and assist with preparation for federal reviews.</span></span></span></li><li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Ensure ERSEA processes and templates align with program (EHS/HS/Pre-K/Tuition) regulations.</span></span></span></li><li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Provide ERSEA refreshers and support onboarding for new FSCs.</span></span></span></li><li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Validate ERSEA data in ChildPlus and ProCare and support corrections.</span></span></span></li><li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Rotate across centers to maintain presence, build trust, and ensure consistent enrollment support.</span></span></span></li><li class=\"MsoListBulletCxSpLast\" style=\"margin-bottom:13px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Maintain appropriate confidentiality in all matters concerning families and staff.</span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>KNOWLEDGE, ABILITIES, AND SKILLS: </b></span></span></span><ul style=\"margin-bottom:13px;\"><li class=\"MsoListBulletCxSpFirst\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Strong oral and written communication skills; ability to coach with patience and clarity.</span></span></span></li><li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Ability to build trusting relationships with FSCs and center leadership.</span></span></span></li><li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Knowledge of ERSEA standards, HS/EHS Performance Standards, and family enrollment best practices.</span></span></span></li><li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Skill in teaching, supporting, and facilitating ERSEA sessions.</span></span></span></li><li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Proficiency with ChildPlus and ProCare; accuracy in data review and documentation.</span></span></span></li><li class=\"MsoListBulletCxSpLast\" style=\"margin-bottom:13px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Commitment to equity, inclusion, family‑centered practice, and trauma‑informed approaches.</span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>EDUCATION, TRAINING, AND EXPERIENCE: </b></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Bachelor’s degree preferred in social work, early childhood education, child and family development, public administration, or a related field. Two years of experience in ERSEA, Family Support, or HS/EHS and Pre-K enrollment roles preferred. Equivalent combinations of education and experience may be considered.</span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>EVALUATION: </b></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Performance of this job will be evaluated consistent with Sheltering Arms evaluation policy. This description does not imply these are the only duties to be performed. The employee will follow all other related instructions as assigned by leadership. Sheltering Arms reserves the right to update, revise, or change this job description at any time.</span></span></span><br> ",
    "description_text": "OFFICIAL TITLE:       ERSEA Field Support Specialist\n SUPERVISOR:           Sr. Director of Family Services & Enrollment\n SALARY RANGE:       In accordance with Sheltering Arms Salary Schedules\n TERMS OF EMPLOYMENT:   Full time, full year\n SUMMARY DESCRIPTION:\n The ERSEA Field Support Specialist plays a vital role in ensuring families experience a smooth, supported, and equitable enrollment process. This position partners closely with center teams to guide Family Support Coordinators (FSCs) through the enrollment workflow—providing step‑by‑step support, reminders, coaching, and compliance guidance. The Support Partner ensures files are accurate and complete, identifies risks early, and helps centers correct issues quickly and effectively. The tone of this role is collaborative rather than directive—honoring FSC expertise while ensuring consistent quality and adherence to Head Start/Early Head Start/Pre-K/Tuition requirements across all Sheltering Arms sites.\n PERFORMANCE RESPONSIBILITIES:\n Support the Enrollment Experience for Centers Work side‑by‑side with FSCs through each step of the intake and enrollment process.\n Assist Family Support Coaches and Center Management in meeting enrollment timelines and maintaining communication with families.\n Help centers navigate documentation needs, missing items, and barriers that delay enrollment.\n Provide reminders, supports, and hands‑on guidance in a collaborative, non‑punitive manner.\n Eligibility — Compliance & Hands‑On Guidance Review eligibility applications and documentation for accuracy and completeness.\n Approve eligibility determinations after verification of all required documentation.\n Conduct regular eligibility audits and share feedback constructively.\n Identify risk areas (e.g., missing income verification, incorrect coding, over‑income patterns).\n Coach FSCs in eligibility interviews and proper documentation.\n Recruitment — Collaborative, Data‑Informed Support Provide centers with recruitment materials, templates, and outreach resources.\n Analyze ZIP‑code needs, waitlist trends, and community gaps to inform recruitment.\n Support recruitment events, modeling effective outreach practices.\n Ensure recruitment activities reflect program (EHS/HS/Pre-K/Tuition) eligibility and equity expectations.\n Selection — Fidelity, Transparency, & Coaching Prepare and run selection reports; assist FSCs in understanding outcomes.\n Ensure all scoring follows the approved Selection Criteria Matrix.\n Conduct compliance checks to identify scoring inconsistencies.\n Coach FSCs on accurate scoring and documentation.\n Enrollment — File Quality & Back‑and‑Forth Problem Solving Conduct pre‑enrollment audits to ensure files are complete before the start date.\n Conduct post‑enrollment audits and assist with corrections.\n Verify each file meets program (EHS/HS/Pre-K/Tuition) standards across health, residency, and income documentation.\n Maintain accurate waitlists and support centers with timely backfilling of vacancies.\n Track enrollment bottlenecks and collaborate on solutions.\n Attendance — Monitoring & Coaching Run monthly attendance reports and identify chronic absenteeism patterns.\n Monitor ADA compliance and support centers to maintain at least 85%\n Provide supportive coaching to FSCs around attendance follow‑ups.\n Ensure appropriate documentation of interventions and communications.\n Help FSCs understand compliance thresholds and expectations.\n Cross‑Functional Responsibilities Conduct internal ERSEA audits and assist with preparation for federal reviews.\n Ensure ERSEA processes and templates align with program (EHS/HS/Pre-K/Tuition) regulations.\n Provide ERSEA refreshers and support onboarding for new FSCs.\n Validate ERSEA data in ChildPlus and ProCare and support corrections.\n Rotate across centers to maintain presence, build trust, and ensure consistent enrollment support.\n Maintain appropriate confidentiality in all matters concerning families and staff.\n KNOWLEDGE, ABILITIES, AND SKILLS: Strong oral and written communication skills; ability to coach with patience and clarity.\n Ability to build trusting relationships with FSCs and center leadership.\n Knowledge of ERSEA standards, HS/EHS Performance Standards, and family enrollment best practices.\n Skill in teaching, supporting, and facilitating ERSEA sessions.\n Proficiency with ChildPlus and ProCare; accuracy in data review and documentation.\n Commitment to equity, inclusion, family‑centered practice, and trauma‑informed approaches.\n EDUCATION, TRAINING, AND EXPERIENCE:\n Bachelor’s degree preferred in social work, early childhood education, child and family development, public administration, or a related field. Two years of experience in ERSEA, Family Support, or HS/EHS and Pre-K enrollment roles preferred. Equivalent combinations of education and experience may be considered.\n EVALUATION:\n Performance of this job will be evaluated consistent with Sheltering Arms evaluation policy. This description does not imply these are the only duties to be performed. The employee will follow all other related instructions as assigned by leadership. Sheltering Arms reserves the right to update, revise, or change this job description at any time.",
    "jsonld_jobposting": {
      "url": "https://getjob.applytojob.com/apply/K61pdw1JSO/ERSEA-Field-Support-Specialist",
      "@type": "JobPosting",
      "title": "ERSEA Field Support Specialist",
      "@context": "http://schema.org/",
      "datePosted": "2026-05-15",
      "description": "<span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>OFFICIAL TITLE:      </b>ERSEA Field Support Specialist</span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>SUPERVISOR:          </b>Sr. Director of Family Services & Enrollment</span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>SALARY RANGE:      </b>In accordance with Sheltering Arms Salary Schedules</span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>TERMS OF EMPLOYMENT:  </b>Full time, full year</span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>SUMMARY DESCRIPTION: </b></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">The ERSEA Field Support Specialist plays a vital role in ensuring families experience a smooth, supported, and equitable enrollment process. This position partners closely with center teams to guide Family Support Coordinators (FSCs) through the enrollment workflow—providing step‑by‑step support, reminders, coaching, and compliance guidance. The Support Partner ensures files are accurate and complete, identifies risks early, and helps centers correct issues quickly and effectively. The tone of this role is collaborative rather than directive—honoring FSC expertise while ensuring consistent quality and adherence to Head Start/Early Head Start/Pre-K/Tuition requirements across all Sheltering Arms sites.</span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>PERFORMANCE RESPONSIBILITIES: </b></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Support the Enrollment Experience for Centers</b></span></span></span><ul style=\"margin-bottom:13px;\"><li class=\"MsoListBulletCxSpFirst\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Work side‑by‑side with FSCs through each step of the intake and enrollment process.</span></span></span></li><li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Assist Family Support Coaches and Center Management in meeting enrollment timelines and maintaining communication with families.</span></span></span></li><li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Help centers navigate documentation needs, missing items, and barriers that delay enrollment.</span></span></span></li><li class=\"MsoListBulletCxSpLast\" style=\"margin-bottom:13px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Provide reminders, supports, and hands‑on guidance in a collaborative, non‑punitive manner.</span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Eligibility — Compliance & Hands‑On Guidance</b></span></span></span><ul style=\"margin-bottom:13px;\"><li class=\"MsoListBulletCxSpFirst\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Review eligibility applications and documentation for accuracy and completeness.</span></span></span></li><li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Approve eligibility determinations after verification of all required documentation.</span></span></span></li><li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Conduct regular eligibility audits and share feedback constructively.</span></span></span></li><li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Identify risk areas (e.g., missing income verification, incorrect coding, over‑income patterns).</span></span></span></li><li class=\"MsoListBulletCxSpLast\" style=\"margin-bottom:13px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Coach FSCs in eligibility interviews and proper documentation.</span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Recruitment — Collaborative, Data‑Informed Support</b></span></span></span><ul style=\"margin-bottom:13px;\"><li class=\"MsoListBulletCxSpFirst\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Provide centers with recruitment materials, templates, and outreach resources.</span></span></span></li><li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Analyze ZIP‑code needs, waitlist trends, and community gaps to inform recruitment.</span></span></span></li><li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Support recruitment events, modeling effective outreach practices.</span></span></span></li><li class=\"MsoListBulletCxSpLast\" style=\"margin-bottom:13px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Ensure recruitment activities reflect program (EHS/HS/Pre-K/Tuition) eligibility and equity expectations.</span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Selection — Fidelity, Transparency, & Coaching</b></span></span></span><ul style=\"margin-bottom:13px;\"><li class=\"MsoListBulletCxSpFirst\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Prepare and run selection reports; assist FSCs in understanding outcomes.</span></span></span></li><li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Ensure all scoring follows the approved Selection Criteria Matrix.</span></span></span></li><li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Conduct compliance checks to identify scoring inconsistencies.</span></span></span></li><li class=\"MsoListBulletCxSpLast\" style=\"margin-bottom:13px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Coach FSCs on accurate scoring and documentation.</span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Enrollment — File Quality & Back‑and‑Forth Problem Solving</b></span></span></span><ul style=\"margin-bottom:13px;\"><li class=\"MsoListBulletCxSpFirst\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Conduct pre‑enrollment audits to ensure files are complete before the start date.</span></span></span></li><li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Conduct post‑enrollment audits and assist with corrections.</span></span></span></li><li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Verify each file meets program (EHS/HS/Pre-K/Tuition) standards across health, residency, and income documentation.</span></span></span></li><li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Maintain accurate waitlists and support centers with timely backfilling of vacancies.</span></span></span></li><li class=\"MsoListBulletCxSpLast\" style=\"margin-bottom:13px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Track enrollment bottlenecks and collaborate on solutions.</span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Attendance — Monitoring & Coaching</b></span></span></span><ul style=\"margin-bottom:13px;\"><li class=\"MsoListBulletCxSpFirst\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Run monthly attendance reports and identify chronic absenteeism patterns.</span></span></span></li><li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Monitor ADA compliance and support centers to maintain at least 85%</span></span></span></li><li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Provide supportive coaching to FSCs around attendance follow‑ups.</span></span></span></li><li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Ensure appropriate documentation of interventions and communications.</span></span></span></li><li class=\"MsoListBulletCxSpLast\" style=\"margin-bottom:13px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Help FSCs understand compliance thresholds and expectations.</span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Cross‑Functional Responsibilities</b></span></span></span><ul style=\"margin-bottom:13px;\"><li class=\"MsoListBulletCxSpFirst\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Conduct internal ERSEA audits and assist with preparation for federal reviews.</span></span></span></li><li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Ensure ERSEA processes and templates align with program (EHS/HS/Pre-K/Tuition) regulations.</span></span></span></li><li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Provide ERSEA refreshers and support onboarding for new FSCs.</span></span></span></li><li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Validate ERSEA data in ChildPlus and ProCare and support corrections.</span></span></span></li><li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Rotate across centers to maintain presence, build trust, and ensure consistent enrollment support.</span></span></span></li><li class=\"MsoListBulletCxSpLast\" style=\"margin-bottom:13px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Maintain appropriate confidentiality in all matters concerning families and staff.</span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>KNOWLEDGE, ABILITIES, AND SKILLS: </b></span></span></span><ul style=\"margin-bottom:13px;\"><li class=\"MsoListBulletCxSpFirst\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Strong oral and written communication skills; ability to coach with patience and clarity.</span></span></span></li><li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Ability to build trusting relationships with FSCs and center leadership.</span></span></span></li><li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Knowledge of ERSEA standards, HS/EHS Performance Standards, and family enrollment best practices.</span></span></span></li><li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Skill in teaching, supporting, and facilitating ERSEA sessions.</span></span></span></li><li class=\"MsoListBulletCxSpMiddle\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Proficiency with ChildPlus and ProCare; accuracy in data review and documentation.</span></span></span></li><li class=\"MsoListBulletCxSpLast\" style=\"margin-bottom:13px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Commitment to equity, inclusion, family‑centered practice, and trauma‑informed approaches.</span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>EDUCATION, TRAINING, AND EXPERIENCE: </b></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Bachelor’s degree preferred in social work, early childhood education, child and family development, public administration, or a related field. Two years of experience in ERSEA, Family Support, or HS/EHS and Pre-K enrollment roles preferred. Equivalent combinations of education and experience may be considered.</span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>EVALUATION: </b></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Performance of this job will be evaluated consistent with Sheltering Arms evaluation policy. This description does not imply these are the only duties to be performed. The employee will follow all other related instructions as assigned by leadership. Sheltering Arms reserves the right to update, revise, or change this job description at any time.</span></span></span><br> ",
      "jobLocation": {
        "@type": "Place",
        "address": {
          "@type": "PostalAddress",
          "postalCode": "30313",
          "addressRegion": "GA",
          "addressLocality": "Atlanta"
        }
      },
      "validThrough": "2026-08-13",
      "uniqueJobCode": "job_20260515202342_KDZC5QIJ6NA3NHYE",
      "employmentType": "FULL_TIME",
      "hiringOrganization": {
        "logo": "https://s3.amazonaws.com/resumator/customer_20160919122701_XGAICWMJKED5CQNU/logos/20170821133721_SA_Brandmark_with_Identifier_2.jpg",
        "name": "Sheltering Arms",
        "@type": "Organization",
        "sameAs": "http://www.shelteringarmsforkids.com"
      },
      "experienceRequirements": "Mid Level"
    }
  },
  "list_job": {
    "id": "K61pdw1JSO",
    "title": "ERSEA Field Support Specialist",
    "detailUrl": "https://getjob.applytojob.com/apply/jobs/details/K61pdw1JSO?&"
  },
  "detail_errors": []
}