Office Manager / Operations Coordinator- Monster Tree Service of South Charlotte

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  "last_changed_at": "2026-05-31T10:36:30.871Z",
  "active_status": "deleted"
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  "language": "en",
  "location": {
    "raw": "Matthews,  North Carolina",
    "city": "Matthews",
    "region": "NC",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.85
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  "inferred_at": "2026-05-29T07:00:26.565Z",
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    "language": "en",
    "location": {
      "raw": "Matthews,  North Carolina",
      "city": "Matthews",
      "region": "NC",
      "country": "United States",
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  "workplace_type": "on_site",
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{
  "lists": [
    {
      "text": "Customer Service & Office Coordination: ",
      "content": "<div>\n\n<li>Answer inbound calls professionally and route or resolve inquiries</li>\n<li>Schedule estimates and jobs</li>\n<li>Maintain accurate customer notes and records in company systems</li>\n<li>Follow up on pending quotes, customer questions, and post-job satisfaction</li>\n<li>Help ensure the office runs smoothly day to day</li>\n\n</div>"
    },
    {
      "text": "Financial & Administrative Support: ",
      "content": "<div>\n\n<li>Process payroll accurately and on schedule</li>\n<li>Manage accounts receivable, including invoicing, payment posting, and collections follow-up</li>\n<li>Manage accounts payable, including vendor invoice tracking and bill payment coordination</li>\n<li>Organize financial records for easy access and accountant support</li>\n<li>Assist with reporting, reconciliation support, and general bookkeeping accuracy</li>\n\n</div>"
    },
    {
      "text": "Owner Support: ",
      "content": "<div>\n\n<li>Help manage email triage, calendar coordination, and priority follow-up</li>\n<li>Draft routine email responses and keep important items from falling through the cracks</li>\n<li>Support scheduling, deadlines, and day-to-day administrative execution</li>\n\n</div>"
    },
    {
      "text": "Operations & Crew Support: ",
      "content": "<div>\n\n<li>Track and reorder key supplies and consumables</li>\n<li>Maintain simple inventory records and help prevent shortages</li>\n<li>Coordinate supply needs with field crews and support efficient distribution</li>\n<li>Help reduce downtime by keeping office and field support functions organized</li>\n\n</div>"
    },
    {
      "text": "Marketing & Content Support: ",
      "content": "<div>\n\n<li>Schedule and post social media content using company-provided photos, videos, and brand guidelines</li>\n<li>Monitor messages and comments and respond to routine inquiries</li>\n<li>Assist with light video editing for short-form content</li>\n\n</div>"
    },
    {
      "text": "Process Improvement: ",
      "content": "<div>\n\n<li>Document office and operational processes</li>\n<li>Build simple SOPs, checklists, and reference guides</li>\n<li>Identify inefficiencies, recommend improvements, and help implement better systems across the business</li>\n\n</div>"
    },
    {
      "text": "What We’re Looking For: ",
      "content": "<div>\n\n<li>3+ years of experience in office administration, operations, office management, bookkeeping support, or a similar role</li>\n<li>Strong organizational skills and attention to detail</li>\n<li>Professional written and verbal communication</li>\n<li>Confidence handling phones, customer communication, and scheduling</li>\n<li>Working knowledge of invoicing, payroll, accounts payable, and accounts receivable</li>\n<li>Comfort with business software, email, spreadsheets, cloud-based tools, and learning new systems quickly</li>\n<li>Ability to manage multiple priorities without losing accuracy</li>\n<li>High level of discretion with financial and personnel information</li>\n<li>Proactive mindset with a strong sense of ownership and follow-through</li>\n\n</div>"
    },
    {
      "text": "Preferred Qualifications: ",
      "content": "<div>\n\n<li>Experience with QuickBooks or similar accounting software</li>\n<li>Experience with SingleOps or similar CRM or job management software</li>\n<li>Experience with payroll systems</li>\n<li>Familiarity with social media management</li>\n<li>Experience in a small business, home services, construction, landscaping, or similar field environment</li>\n<li>Light video editing experience is a plus</li>\n\n</div>"
    },
    {
      "text": "What Success Looks Like: ",
      "content": "<div>\n<p>Within the first 90 days, the right person will be building confidence and ownership in the role by: - Keeping phones, scheduling, and customer communication organized - Running payroll and core financial admin tasks accurately and on time - Supporting better visibility for receivables, payables, and records - Helping the owner stay focused on higher-level priorities - Building better systems, documentation, and process consistency across the business</p>\n</div>"
    },
    {
      "text": "Why Join Monster Tree Service of South Charlotte: ",
      "content": "<div>\n\n<li>Opportunity to work directly with the owner and make a visible impact</li>\n<li>Real ownership in a role that matters to the business every day</li>\n<li>Variety of work across operations, finance, customer service, and process improvement</li>\n<li>Growth opportunity as the company continues to expand</li>\n<li>Supportive team environment with clear expectations and room to improve systems</li>\n\n</div>"
    },
    {
      "text": "Schedule & Work Location: ",
      "content": "<div>\n\n<li>Full-time</li>\n<li>Stallings – Indian Trail, NC area</li>\n<li>On-site, with potential hybrid flexibility after onboarding</li>\n\n</div>"
    }
  ],
  "country": "US",
  "createdAt": 1773854677727,
  "updatedAt": null,
  "categories": {
    "team": "Administrative",
    "location": "Matthews,  North Carolina",
    "commitment": "Full-Time",
    "allLocations": [
      "Matthews,  North Carolina"
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  },
  "salaryRange": null,
  "workplaceType": "onsite"
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