Product Manager II - API Platform

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  "active_status": "active"
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{
  "lists": [
    {
      "text": "What You'll Do:",
      "content": "<div>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt;\">Backlog &amp; Delivery Execution</span><span style=\"font-size: 11pt;\">:</span></strong><span style=\"font-size: 11pt;\"> Own day-to-day backlog management and sprint coordination for assigned workstreams, ensuring engineering always has a clear, prioritized queue of well-scoped issues with acceptance criteria — so nothing ships ambiguous and nothing stalls waiting on product.<br></span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt;\">Customer &amp; Stakeholder Translation</span><span style=\"font-size: 11pt;\">:</span></strong><span style=\"font-size: 11pt;\"> Synthesize feedback from beta customers, partners, and internal teams into actionable, well-scoped issues that connect user pain to product change. Escalate architectural or strategic decisions to the Senior PM with context, not just questions.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt;\">Cross-Functional Coordination:</span></strong><span style=\"font-size: 11pt;\"> Lead standups, refinements, and implementation syncs across Engineering, Design, Support, and Go-to-Market — producing clear outcomes and owners from every meeting so momentum doesn't depend on follow-up threads.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt;\">Product Quality &amp; Acceptance</span><span style=\"font-size: 11pt;\">:</span></strong><span style=\"font-size: 11pt;\"> Perform product acceptance testing alongside QA before releases ship, ensuring what we deliver matches what we spec'd and what customers actually need.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt;\">Specs &amp; Documentation:</span></strong><span style=\"font-size: 11pt;\"> Draft and maintain product specifications, business rules, user flows, and use cases that serve as the source of truth for features in development — plus contribute to release notes and internal enablement materials that keep the rest of the org informed.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt;\">Beta Program &amp; Partner Enablement:</span></strong><span style=\"font-size: 11pt;\"> Support the management of external beta programs and partner relationships, synthesizing feedback loops into prioritized action so early adopters see their input reflected in the product.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong style=\"font-family: Meta, sans-serif; font-size: 14px;\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">Launch Readiness:</span></strong><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\"> Coordinate cross-functionally to ensure smooth product launches — the right teams have the right context at the right time, and nothing surprises Support or Sales on release day.</span></p>\n</li>\n\n</ul></div>"
    },
    {
      "text": "What You Need:",
      "content": "<div>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">2–5 years of product management or closely adjacent experience (technical PM, solutions engineering, product ops, technical program management) in SaaS.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Comfortable with technical concepts: APIs, OAuth, webhooks, data pipelines, or similar. You don't need to write code, but you need to read a ticket from engineering and understand what's being built.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Hands-on experience using AI tools (e.g., Claude, Cursor, ChatGPT) to build coded prototypes, automate processes, or develop internal skills and workflows. You don't need to be an engineer, but you should be using AI to extend what you can do.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Experience working within Agile/Scrum delivery frameworks and managing a product backlog.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Strong written communication — you can draft a clear spec, a concise status update, and a customer-facing release note without heavy editing.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Demonstrated ability to independently run meetings, synthesize competing inputs, and drive to decisions.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Analytical and data-informed — you use evidence (customer feedback, usage data, support trends) to support prioritization, not just intuition.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Comfortable operating in ambiguity and shifting priorities while keeping business outcomes in focus.</span></p>\n</li>\n\n</ul></div>"
    },
    {
      "text": "Nice To Have:",
      "content": "<div>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Experience in Legal Tech, Law Firm Operations, or a regulated industry where compliance and data governance matter.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Familiarity with workflow automation platforms or integration tooling.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">You've shipped something where the user was a developer or integrator — and you understand how that changes the way you write specs, define success, and gather feedback.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">Experience supporting or participating in beta programs, customer advisory boards, or partner onboarding.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 11pt;\">B.S. or M.S. in business, engineering, computer science, information systems, or a related field — or equivalent direct work experience.</span></p>\n</li>\n\n</ul></div>"
    },
    {
      "text": "What Success Looks Like:",
      "content": "<div>\n<ul style=\"margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;\">\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt;\">Within 30 days:</span></strong><span style=\"font-size: 11pt;\"> Comfortable navigating the LOIS platform, API architecture, and team tooling. Sitting in on all key ceremonies and beginning to independently drive at least one workstream.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong><span style=\"font-size: 11pt;\">Within 90 days:</span></strong><span style=\"font-size: 11pt;\"> Independently running meetings, triaging beta feedback, and filing well-scoped issues without review. Engineering teammates trust you to bring them clear requirements.</span></p>\n</li>\n<li style=\"font-size: 11pt; font-family: Arial, sans-serif;\">\n<p style=\"margin-top: 0pt; margin-bottom: 0pt;\"><strong style=\"font-family: Meta, sans-serif; font-size: 14px;\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\">Within 6 months:</span></strong><span style=\"font-size: 11pt; font-family: Arial, sans-serif;\"> Owning a product area (e.g., LOIS Workflows) with increasing autonomy over roadmap input, stakeholder communication, and launch coordination.</span></p>\n</li>\n\n</ul></div>"
    }
  ],
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    "team": "Product",
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    "commitment": "Full-time",
    "department": "Engineering",
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