Presales Solution Architect

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    "datePosted": "2026-04-04",
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    "description": "<p><span><span>With 20+ years of experience, we deliver speed and certainty throughout the digital transformation journey. By aligning client needs with exceptional solutions, services, and support, </span><span>eGroup </span><span>makes our </span><span>client</span><span>s more productive, efficient, and competitive. Simply put, we maximize IT </span><span>investments</span><span> while minimizing </span><span>a</span><span>dministrative overhead. Our services cover the IT lifecycle, from evaluation, planning and design, procurement, implementation, automation, adoption, training, and ongoing managed services. </span></span><span> </span></p>\n<p><span> </span></p>\n<p><span><span>We are a fast-paced, exciting and results focused culture that is </span><span>comprised </span><span>of engaged team members </span><span>who </span><span>love </span><span>working</span><span> with people and delivering results. At eGroup, you will </span><span>be empowered</span><span> to be creative in how you meet your goals, stretch your </span><span>capabilities</span><span> and go about solving our clients</span><span>’</span><span> challenges. You will also </span><span>be supported</span><span> by </span><span>some of</span><span> the brightest and most talented </span><span>S</span><span>ales, </span><span>D</span><span>elivery and </span><span>O</span><span>perations team members in the business. </span></span><span> </span></p>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Solution Architect</span></span></span><span> </span></p>\n<p><span><span>eGroup</span><span> </span><span>is seeking a </span><span>Solution Architect to join our growing team</span><span>. </span><span>The Solution Architect role is of key strategic importance to eGroup, </span><span>bridging the gap in presales conversations between ideation and solution development. eGroup Solution Architects are </span><span>responsible for development of creative and technically sound solutions to client problems. As part of this role, Solution Architects are also responsible for creation of all formal client proposals, including rough orders of magnitude (ROM) and statements of work (SOW). </span><span>An eGroup Solution Architect must possess deep, practical technical solution knowledge coupled with </span><span>the ability to engage in meaningful presales discovery conversations to assist in bringing deals to successful closure.</span></span><span> </span></p>\n<p><span> </span></p>\n<p><span><span>As part of eGroup’s larger </span><span>Client</span><span> Experience (CX) team, eGroup Solution Architects are an instrumental component in continued evolution and execution of our CX strategy for both external and internal clients.</span></span><span> </span></p>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Job Duties and Responsibilities</span></span></span><span><br></span><span> <br></span><span><span>T</span><span>he ideal candidate will have broad technical knowledge of Microsoft cloud</span><span>, </span><span>Datacenter</span><span>, and Artificial Intelligence</span><span> </span><span>(AI) </span><span>products and services. They</span><span> will</span><span> take </span><span>a proactive</span><span> role with new and existing clients, acting as both an individual contributor and thought leader, collaborating with our </span><span>A</span><span>ccount </span><span>E</span><span>xecutives to build a pipeline of opportunities with small-medium enterprise and public sector clients.</span><span> As part of this process, our Solution Architect team is responsible for identifying and developing the ideal technical solution to meet our clients’ needs and preparing formal, detailed statements of work around the solution. </span><span>The Solution Architect must also take ownership in working with our Account Executive team to help close these opportunities successfully.</span></span><span> </span></p>\n<p><span> </span></p>\n<p><span><span>Key </span><span>duties include</span><span>, but </span><span>are not</span><span> limited</span><span> to, the following:</span></span><span> </span></p>\n<ul>\n<li><span><span>Designing and positioning services and technology solutions that draw upon the full scope of eGroup Enabling Technologies extended capabilities to address the business and technical needs of prospects and c</span><span>lients</span><span>.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Leading discovery calls with clients to gather insight for </span><span>c</span><span>reation of Proposal content, Statements of Work with detailed work scope and deliverables, project costing, and other related activities.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Developing relationships </span><span>and creatively engaging </span><span>in differentiated, value-added conversations </span><span>with strategic prospects that convert to opportunities and profitable wins.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Capitalizing on</span><span> revenue-generating opportunities, nurturing </span><span>client</span><span> relationships, and demonstrating credible expertise in our chosen solution areas.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Creatively differentiating and promoting eGroup Enabling Technologies as the “go-to” provider for our chosen partners in Modern Workplace</span><span>,</span><span> </span><span>Cloud Computing</span><span>, and Artificial </span><span>Intelligence</span><span>.</span><span>: Microsoft, Nutanix, Cisco, Cohesity and others.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Continuous</span><span> </span><span>learning and upskilling </span><span>to keep up with</span><span> </span><span>quickly</span><span> evolving technologies</span><span>.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Challenging </span><span>client</span><span>s using your skills, insight, and experience to guide clients towards solutions. You must be able to challenge their beliefs with well-researched, tailored insights, bringing in creative and business-savvy solutions that drive sales and maximize outcomes.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Demonstrate technologies (admin and user experiences) within your fields of expertise.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Supporting the sales team by providing technical knowledge and advice during opportunity calls and proactively engaging to provide value.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Working with</span><span> our </span><span>Sales Op</span><span>erations team </span><span>to ensure an effective transition from the sales phase to the delivery phase.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Working </span><span>with the larger CX team to ensure successful transition of client sales to the delivery phase.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>As part of eGroup’s larger CX practice, </span><span>a</span><span>ct as</span><span> </span><span>an </span><span>internal process development and improvement advisor to the </span><span>c</span><span>ompany</span><span>.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Elevating the company’s brand by engaging through social platforms, blog posts, </span><span>webinar</span><span> presentations, and newsletter contributions.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>This is a</span><span> </span><span>hands-on</span><span> role</span><span>;</span><span> you must be able to act under pressure and show wisdom and leadership, often for an audience of top-tier executives</span><span>.</span></span><span> </span></li>\n</ul>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Required Qualifications</span></span></span><span><br></span><span> <br></span><span><span>A successful </span><span>Solution Architect</span><span> candidate must be </span><span>both a technical expert and </span><span>an exceptional </span><span>relationship manager, skilled at resolving complex issues with an eye toward ideal outcomes for both clients and </span><span>eGroup</span><span>. </span><span>The following experience and/or skills are requirement</span><span>s</span><span> for this role:</span><br></span><span> </span></p>\n<ul>\n<li><span><span>Extensive </span><span>h</span><span>ands-on</span><span> architecture/engineering experience and expertise in Microsoft and </span><span>Datacenter</span><span> solutions.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Demonstrable p</span><span>rior work experience in consulting/</span><span>solution </span><span>architecture </span><span>development.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Relevant experience in developing scopes of work, presales engineering and </span><span>client</span><span> engagement.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Strong writing, presentation, </span><span>influencing</span><span> and communications skills with acute </span><span>attention to detail</span><span> and excellence.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Willing</span><span> to work from home</span><span> </span><span>and occasionally travel overnight to ensure </span><span>client</span><span> success.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Friendly, positive, and engaging attitude</span><span>.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Rich understanding CX lifecycles and the role exceptional presales solution architecture plays in a CX strategy.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Willingness to go </span><span>above and beyond</span><span> to ensure complete </span><span>client</span><span> satisfaction.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Ability to thrive in a fast-paced, </span><span>client</span><span>-focused, dynamic environment.</span></span><span> </span></li>\n</ul>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Education</span></span></span><span><br></span><span> </span></p>\n<ul>\n<li><span><span>Bachelor</span><span>’</span><span>s degree in </span><span>Information Technology, </span><span>Computer Science</span><span>,</span><span> Engineering,</span><span> or</span><span> Communications</span><span> </span><span>with </span><span>notable experience in a technical capacity</span><span>, </span></span><span style=\"font-weight: bold\"><span><span>or</span></span></span><span><span> </span><span>technical</span><span> degree (Information Technology, Computer Science, </span><span>etc.</span><span>)</span><span> with relevant expe</span><span>rience in </span><span>Solution Architecture</span><span>.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Equivalent combination of experience and/or education m</span><span>a</span><span>y substitute for a formal degree</span><span>.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Active Microsoft cloud certifications </span><span>are a plus</span><span> for this role.</span></span><span> </span></li>\n</ul>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>E</span><span>xperience</span></span></span><span> </span></p>\n<ul>\n<li><span><span>3</span><span>+ years in a direct </span><span>client</span><span> facing, </span><span>Solution Architect role.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>3</span><span>+ years </span><span>of </span><span>work </span><span>experience with an IT consulting organization</span><span>.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>3+ years of experience in developing poignant, accurate, technically sound statements of work.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>3+ years of e</span><span>xperience </span><span>developing and crafting complex technical architecture solutions.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Rich experience with Microsoft Cloud and</span><span>/or</span><span> Datacenter solutions.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Demonstrable presales e</span><span>xperience </span><span>with direct responsibility for helping drive successful closure of opportunities.</span></span><span> </span></li>\n</ul>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Working Conditions</span></span></span><span><br></span><span> <br></span><span><span>eGroup </span><span>is a 100% remote environment</span><span>:</span><br></span><span> </span></p>\n<ul>\n<li><span><span>Candidates should have access to a productive work environment with the ability to complete work entirely on a computer</span><span>.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Appropriate hardware will </span><span>be provided</span><span> by </span><span>eGroup</span><span>.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Access to a strong internet connection is essential</span><span>.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Video communication is </span><span>common in this role, so suitable presentation and environment </span><span>a must</span><span>.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Minimal travel (less than 10-15%) may occasionally </span><span>be required</span><span> for this role</span><span>.</span></span><span> <br><br><span>Complete the required questionnaire, and you will be contacted with the next steps: </span><a href=\"https://forms.office.com/Pages/ResponsePage.aspx?id=aqJnhXEzrUKiryO-6dtB3XWShgpGWpxEocvd-1ezqzBUMUpHSUtKODA3Q0gxRVg3NEtMUEY1WlNTUi4u\" target=\"_blank\" rel=\"noopener noreferrer\">Hiring Questionnaire</a><br></span></li>\n</ul>",
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