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    "requisitionDescription": "<h3 data-section-id=\"znud5f\" data-start=\"292\" data-end=\"316\" data-pasted=\"true\"><strong data-start=\"296\" data-end=\"316\">Position Summary</strong></h3><p data-start=\"317\" data-end=\"591\">The Visitor Advisor serves as a mobile ambassador for Norfolk, providing destination information and travel counseling across multiple locations including the Visitor Information Center, Norfolk International Airport, community events, and through the Mobile Visitor Center.</p><p data-start=\"593\" data-end=\"765\">This role is highly visible and requires strong customer service skills, adaptability, and the ability to represent VisitNorfolk in a variety of public-facing environments.</p><h3 data-section-id=\"165gfiz\" data-start=\"772\" data-end=\"800\" data-pasted=\"true\"><strong data-start=\"776\" data-end=\"800\">Key Responsibilities</strong></h3><ul data-start=\"801\" data-end=\"1850\"><li data-section-id=\"165wrlt\" data-start=\"801\" data-end=\"919\">Provide visitors with information on attractions, dining, hotels, transportation, events, and regional experiences</li><li data-section-id=\"hba20v\" data-start=\"920\" data-end=\"1061\">Staff the Visitor Information Center, airport information desk, Mobile Visitor Center, festivals, cruise activations, and outreach events</li><li data-section-id=\"4voue4\" data-start=\"1062\" data-end=\"1172\">Operate and maintain the Mobile Visitor Center vehicle, including transport, refueling, and general upkeep</li><li data-section-id=\"1isbd89\" data-start=\"1173\" data-end=\"1257\">Set up and break down event materials (tents, tables, displays, brochures, etc.)</li><li data-section-id=\"n5c2rr\" data-start=\"1258\" data-end=\"1337\">Maintain and restock brochures and visitor guides across multiple locations</li><li data-section-id=\"1q5w4d0\" data-start=\"1338\" data-end=\"1427\">Support retail operations, including point-of-sale transactions and inventory support</li><li data-section-id=\"10ux35v\" data-start=\"1428\" data-end=\"1504\">Respond to phone and email inquiries in a timely and professional manner</li><li data-section-id=\"16yb0s\" data-start=\"1505\" data-end=\"1570\">Track visitor engagement and maintain accurate reporting data</li><li data-section-id=\"11ga3d3\" data-start=\"1571\" data-end=\"1642\">Maintain clean, organized, and professional displays and workspaces</li><li data-section-id=\"6nxn3m\" data-start=\"1643\" data-end=\"1732\">Build and maintain positive relationships with visitors, partners, and internal teams</li><li data-section-id=\"69iahn\" data-start=\"1733\" data-end=\"1821\">Assist with identifying opportunities for community outreach and event participation</li><li data-section-id=\"z3fb50\" data-start=\"1822\" data-end=\"1850\">Other duties as assigned</li></ul><h3 data-section-id=\"15diiqs\" data-start=\"1857\" data-end=\"1879\" data-pasted=\"true\"><strong data-start=\"1861\" data-end=\"1879\">Qualifications</strong></h3><ul data-start=\"1880\" data-end=\"2708\"><li data-section-id=\"1ds5gs8\" data-start=\"1880\" data-end=\"1926\">High school diploma or equivalent required</li><li data-section-id=\"a9wj2n\" data-start=\"1927\" data-end=\"2046\">1&ndash;3 years of experience in hospitality, tourism, customer service, retail, events, or similar environment preferred</li><li data-section-id=\"j4oncs\" data-start=\"2047\" data-end=\"2140\">General knowledge of Norfolk and the Coastal Virginia region, or ability to learn quickly</li><li data-section-id=\"de728c\" data-start=\"2141\" data-end=\"2232\">Valid driver&rsquo;s license and clean driving record; must be 21+ to operate company vehicle</li><li data-section-id=\"1yu8q26\" data-start=\"2233\" data-end=\"2282\">Strong communication and interpersonal skills</li><li data-section-id=\"g5fjst\" data-start=\"2283\" data-end=\"2368\">Basic proficiency with Microsoft Office, Apple devices, and point-of-sale systems</li><li data-section-id=\"1n4xixj\" data-start=\"2369\" data-end=\"2423\">Ability to work independently and in team settings</li><li data-section-id=\"1b8gd2b\" data-start=\"2424\" data-end=\"2490\">Ability to lift up to 50 pounds and stand for extended periods</li><li data-section-id=\"1eqpjuf\" data-start=\"2491\" data-end=\"2615\">Must be able to pass required background checks and obtain necessary clearances (airport/military access, as applicable)</li><li data-section-id=\"a2pgv8\" data-start=\"2616\" data-end=\"2708\">Flexible availability including evenings, weekends, holidays, and event-based scheduling</li></ul><h3 data-section-id=\"1cp98b9\" data-start=\"2715\" data-end=\"2758\" data-pasted=\"true\"><strong data-start=\"2719\" data-end=\"2758\">Work Environment &amp; Physical Demands</strong></h3><p data-start=\"2759\" data-end=\"2916\">This role involves frequent standing, walking, lifting, and working in both indoor and outdoor environments. The ability to lift up to 50 pounds is required.</p><p data-start=\"2759\" data-end=\"2916\"><br></p><p data-start=\"3151\" data-end=\"3197\">VisitNorfolk is an Equal Opportunity Employer</p>\n",
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