Operations Manager

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    "description": "<p><span style=\"font-size: 36pt\">Operations Manager</span></p>\n<p><span style=\"font-weight: bold\">Baton Rouge Primary Care Collaborative, Inc.</span><br>Reports To: Chief Executive Officer (CEO)<br>Status: Full-Time | Exempt<br>Location: Baton Rouge, Louisiana</p>\n<p><span style=\"font-size: 24pt\">Position Summary</span></p>\n<p>Baton Rouge Primary Care Collaborative, Inc. is seeking an experienced and solutions-oriented Operations Manager to support the daily administrative and operational functions of our healthcare organization. This role serves as a key member of the leadership team and works directly with the CEO to improve operational efficiency, support compliance initiatives, strengthen internal processes, and ensure a positive experience for both patients and employees.</p>\n<p>The ideal candidate is a strong communicator and organizer who can balance strategic thinking with hands-on execution. Experience within healthcare administration is strongly preferred, and familiarity with Federally Qualified Health Centers (FQHCs) is highly valued.</p>\n<p><span style=\"font-size: 24pt\">Key Responsibilities</span></p>\n<p><span style=\"font-size: 18pt\">Operational Leadership</span></p>\n<ul>\n<li>Support the CEO in overseeing day-to-day clinic and administrative operations</li>\n<li>Identify opportunities to improve workflows, efficiency, communication, and accountability across departments</li>\n<li>Assist in implementing operational goals, policies, and organizational initiatives</li>\n<li>Monitor operational performance and recommend process improvements</li>\n</ul>\n<p><span style=\"font-size: 18pt\">Policy &amp; Compliance Administration</span></p>\n<ul>\n<li>Draft, revise, and maintain organizational policies, procedures, and operational documentation</li>\n<li>Assist with ensuring compliance with healthcare regulations, accreditation standards, and organizational requirements</li>\n<li>Support audits, reporting, and operational readiness initiatives</li>\n<li>Maintain knowledge of healthcare administrative best practices and regulatory updates</li>\n</ul>\n<p><span style=\"font-size: 18pt\">Team &amp; Department Support</span></p>\n<ul>\n<li>Provide leadership and support to middle management and administrative staff</li>\n<li>Help coordinate cross-functional communication between departments</li>\n<li>Assist with employee coaching, accountability conversations, and operational follow-up</li>\n<li>Partner with leadership to support a culture of professionalism, collaboration, and service excellence</li>\n</ul>\n<p><span style=\"font-size: 18pt\">Administrative Oversight</span></p>\n<ul>\n<li>Assist with vendor coordination, office administration, scheduling oversight, and operational logistics</li>\n<li>Support onboarding, training coordination, and process implementation efforts</li>\n<li>Prepare reports, presentations, and operational summaries for leadership meetings</li>\n<li>Maintain organized operational records and documentation systems</li>\n</ul>\n<p><span style=\"font-size: 24pt\">Qualifications</span></p>\n<p><span style=\"font-size: 18pt\">Required</span></p>\n<ul>\n<li>3–5 years of experience in operations management, healthcare administration, or a related leadership role</li>\n<li>Strong organizational, communication, and problem-solving skills</li>\n<li>Experience managing multiple priorities in a fast-paced environment</li>\n<li>Ability to maintain confidentiality and professionalism</li>\n<li>Proficiency in Microsoft Office and/or Google Workspace</li>\n</ul>\n<p><span style=\"font-size: 18pt\">Preferred</span></p>\n<ul>\n<li>Experience working in a healthcare setting, medical office, clinic, or community health environment</li>\n<li>Knowledge of FQHC operations, compliance standards, or grant-funded healthcare organizations</li>\n<li>Experience drafting policies and operational procedures</li>\n<li>Experience supporting executive leadership or organizational operations</li>\n</ul>\n<p><span style=\"font-size: 24pt\">Ideal Candidate Traits</span></p>\n<ul>\n<li>Proactive and self-directed</li>\n<li>Strong attention to detail</li>\n<li>Collaborative leadership style</li>\n<li>Comfortable navigating change and ambiguity</li>\n<li>Able to build structure and improve processes without losing the human element</li>\n</ul>\n<p><span style=\"font-size: 24pt\">Compensation &amp; Benefits</span></p>\n<p>Compensation will be based on experience and qualifications. Baton Rouge Primary Care Collaborative offers a collaborative, mission-driven environment focused on improving healthcare access and community outcomes.</p>",
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