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Family Support Specialist II (Case Manager Exp.)

A2c37eec F84c 45d0 Ac24 4ca57894e7dc 19000101 000001 · Syracuse, NY, US, Syracuse, NY · Active · $58,656–$58,656 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyA2c37eec F84c 45d0 Ac24 4ca57894e7dc 19000101 000001
TitleFamily Support Specialist II (Case Manager Exp.)
Normalized title-
Department / team-
LocationSyracuse, NY, United States
Work model-
Employment typeFull Time
Salary$58,656–$58,656 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2025-12-15 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Syracuse.Open
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Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyA2c37eec F84c 45d0 Ac24 4ca57894e7dc 19000101 000001
Source64239dbf-474c-4da0-a1bf-1bec9ba87cf8
ATS providerADP Workforce Now Recruiting

Description

TITLE : Family Support Specialist II REPORT TO:   Senior Project Manager BACKGROUND: USI is a national nonprofit with extensive experience in the design and implementation of place-based human capital development strategies in communities that are undergoing comprehensive physical revitalization. Founded in 1978, USI is a leader in community development, supporting over 30,000 economically stressed families, approximately 100,000 individuals , in 53 communities in 28 major metropolitan areas. USI represents a movement towards a future where all children and families will be stable and thriving, supported by our unwavering dedication to being results-based, data-driven, and equity-centered. JOB SUMMARY: The Family Support Specialist II is responsible for providing comprehensive case management, referrals, and seamless coordination with community and supportive service activities that promote economic self-sufficiency for families, enhance the quality of life for seniors and people with disabilities, and increase opportunities for residents. This role involves collaborating with a team of professionals in various fields to determine suitable approaches and support families in different neighborhoods under the U.S. Department of Housing and Urban Development. JOB RESPONSIBLTIES: Conduct intake, assessments, enroll residents in family support program, and visit various locations for resident information gathering. Collaborate with families on Development Plans, assist in accessing social services, advocate for service delivery for up to 100 individuals. Ensure privacy, track resident data in USI's "LEARN" system, attend community and program-related meetings. Available for occasional nights/weekends, travel up to 25%, perform administrative tasks. Providing resources and knowledge for clients to access capital, including loans for financial goals like housing and consumer products, to build credit, reduce debt, and support wealth growth through entrepreneurship. Offering consultation services in financial management and goal-setting. Hosting in-person and virtual seminars for clients seeking financial literacy management resources and capital access. Supporting and promoting the development of the USI CDFI client base. QUALIFICATIONS : Bachelor’s degree in Social Work , Sociology, Psychology, or related field. 3+ years of experience as a case manager or in direct practice with low-income households; health services experience a plus. Valid driver’s license and automobile availability for work use. Commitment to strengths-based, family-focused service planning and understanding of program philosophies. Ability to handle confidential information professionally. Independent and proactive work ethic, with strong team collaboration skills. Availability for evening and weekend functions as required. Strong verbal and written communication skills for diverse communities. Effective real-time priority management. Excellent organizational, planning, and time management skills. Ability to excel in fast-paced, culturally diverse environments. Proficiency in MS Office Suite (Advanced Excel) and other common software. U rban Strategies, Inc. is an Equal Opportunity Employer.

Full job record

Job ID5d871146c4c042b2e07c5644c3f2174cdaabc0b1
Org ID2856b3ac-3151-46e0-ac7a-4f4774369eed
Source ID64239dbf-474c-4da0-a1bf-1bec9ba87cf8
Board ID64239dbf-474c-4da0-a1bf-1bec9ba87cf8
Provideradp_workforcenow
Provider Job Key612784
TitleFamily Support Specialist II (Case Manager Exp.)
Normalized Title—
Statusactive
Activeyes
Location TextSyracuse, NY, US, Syracuse, NY
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionNY
CitySyracuse
Salary Raw58656.00 To 58656.00 (USD) Annually
Salary Min58,656
Salary Max58,656
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=a2c37eec-f84c-45d0-ac24-4ca57894e7dc&ccId=19000101_000001&lang=en_US&type=JS&jobId=612784&jwId=9201311673557_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=a2c37eec-f84c-45d0-ac24-4ca57894e7dc&ccId=19000101_000001&lang=en_US&type=JS&jobId=612784&jwId=9201311673557_1
First Seen At2026-05-31 18:33:31Z
Last Seen At2026-06-06 12:15:20Z
Last Checked At2026-06-06 12:15:20Z
Last Changed At2026-06-06 12:15:20Z
Inactive At—
Source Posted At2025-12-15 21:41:00Z
Source Updated At—
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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;' id=\"isPasted\"><strong><span style='font-family:\"Avenir Next LT Pro\",sans-serif;color:black;'>TITLE</span></strong><span style='font-family:\"Avenir Next LT Pro\",sans-serif;color:black;'>:</span><strong><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>&nbsp;</span></strong>Family Support Specialist II<span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><strong><span style='font-family:\"Avenir Next LT Pro\",sans-serif;color:black;'>REPORT TO:</span></strong><span style='font-family:\"Arial\",sans-serif;color:black;'> </span><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>&nbsp;</span>Senior Project Manager&nbsp;<span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><strong><span style='font-family:\"Avenir Next LT Pro\",sans-serif;color:black;'>BACKGROUND:</span></strong><span style='font-family:\"Avenir Next LT Pro\",sans-serif;color:black;'>&nbsp;</span><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>&nbsp;</span><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><span style='font-family:\"Avenir Next LT Pro\",sans-serif;color:black;'>USI is a national nonprofit with extensive experience in the design and implementation of place-based human capital development strategies in&nbsp;</span><span style='font-family:\"Avenir Next LT Pro\",sans-serif;color:black;'>&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><span style='font-family:\"Avenir Next LT Pro\",sans-serif;color:black;'>communities that are undergoing comprehensive physical revitalization.&nbsp;</span><span style='font-family:\"Avenir Next LT Pro\",sans-serif;color:black;'>&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'>&nbsp;</p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><span style='font-family:\"Avenir Next LT Pro\",sans-serif;color:black;'>Founded in 1978, USI is a leader in community development, supporting over 30,000 economically stressed families, approximately&nbsp;</span><span style=\"border-bottom:transparent;background-position-x:0px;background-position-y:100%;\">100,000 individuals</span>, in 53 communities in 28 major metropolitan areas. USI&nbsp;represents&nbsp;a movement towards a future where all children and families will be stable and thriving, supported by our unwavering dedication to being results-based, data-driven, and equity-centered.<span style='font-family:\"Avenir Next LT Pro\",sans-serif;color:black;'>&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'>&nbsp;</p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><strong><span style='font-family:\"Avenir Next LT Pro\",sans-serif;color:black;'>JOB SUMMARY:</span></strong><strong><span style='font-family:\"Arial\",sans-serif;color:black;'> </span></strong><span style='font-family:\"Avenir Next LT Pro\",sans-serif;color:black;'>&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>The Family Support Specialist II&nbsp;</span>is responsible for&nbsp;providing comprehensive case management, referrals, and seamless coordination with community and supportive service activities that promote economic self-sufficiency for families, enhance the quality of life for seniors and people with disabilities, and increase opportunities for residents. This role involves collaborating with a team of professionals in various fields to&nbsp;determine&nbsp;suitable approaches and support families in different neighborhoods under the U.S. Department of Housing and Urban Development.<span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'>&nbsp;</p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><strong><span style='font-family:\"Avenir Next LT Pro\",sans-serif;color:black;'>JOB RESPONSIBLTIES:</span></strong><strong><span style='font-family:\"Arial\",sans-serif;color:black;'> </span></strong><span style='font-family:\"Avenir Next LT Pro\",sans-serif;color:black;'>&nbsp;</span></p><ul style=\"list-style-type: disc;\"><li><span data-contrast=\"auto\"><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>Conduct intake, assessments, enroll residents in family support program, and visit various locations for resident information gathering.</span></span><span data-ccp-props='{\"134233117\":false,\"134233118\":false,\"201341983\":0,\"335559738\":240,\"335559739\":240,\"335559740\":259}'><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>&nbsp;</span></span></li><li><span data-contrast=\"auto\"><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>Collaborate with families on Development Plans,&nbsp;</span>assist&nbsp;in accessing social services, advocate for service delivery for up to 100 individuals.</span><span data-ccp-props='{\"134233117\":false,\"134233118\":false,\"201341983\":0,\"335559738\":240,\"335559739\":240,\"335559740\":259}'><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>&nbsp;</span></span></li><li><span data-contrast=\"auto\"><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>Ensure privacy, track resident data in USI&#39;s &quot;LEARN&quot; system, attend community and program-related meetings.</span></span><span data-ccp-props='{\"134233117\":false,\"134233118\":false,\"201341983\":0,\"335559738\":240,\"335559739\":240,\"335559740\":259}'><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>&nbsp;</span></span></li><li><span data-contrast=\"auto\"><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>Available for occasional nights/weekends, travel up to 25%, perform administrative tasks.</span></span><span data-ccp-props='{\"201341983\":0,\"335559739\":160,\"335559740\":259}'><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>&nbsp;</span></span></li><li><span data-contrast=\"auto\"><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>Providing resources and knowledge for clients to access capital, including loans for financial goals like housing and consumer products, to build credit, reduce debt, and support wealth growth through entrepreneurship.&nbsp;</span></span><span data-ccp-props='{\"201341983\":0,\"335559739\":160,\"335559740\":259}'><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>&nbsp;</span></span></li><li><span data-contrast=\"auto\"><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>Offering consultation services in&nbsp;</span>financial management&nbsp;and&nbsp;goal-setting.&nbsp;</span><span data-ccp-props='{\"134233117\":false,\"134233118\":false,\"201341983\":0,\"335559738\":0,\"335559739\":160,\"335559740\":276,\"469777462\":[720],\"469777927\":[0],\"469777928\":[1]}'><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>&nbsp;</span></span></li><li><span data-contrast=\"auto\"><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>Hosting in-person and virtual seminars for clients seeking financial literacy management resources and capital access.&nbsp;</span></span><span data-ccp-props='{\"134233117\":false,\"134233118\":false,\"201341983\":0,\"335559738\":0,\"335559739\":160,\"335559740\":276,\"469777462\":[720],\"469777927\":[0],\"469777928\":[1]}'><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>&nbsp;</span></span></li><li><span data-contrast=\"auto\"><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>Supporting and promoting the development of the USI CDFI client base.</span></span><span data-ccp-props='{\"134233117\":false,\"134233118\":false,\"201341983\":0,\"335559738\":0,\"335559739\":160,\"335559740\":276,\"469777462\":[720],\"469777927\":[0],\"469777928\":[1]}'><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>&nbsp;</span></span></li></ul><p style='margin-right:0in;margin-left:.5in;font-size:16px;font-family:\"Times New Roman\",serif;margin-top:0in;margin-bottom:0in;vertical-align:baseline;'>&nbsp;</p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'>&nbsp;</p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><strong><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>QUALIFICATIONS</span>:</strong><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>&nbsp;</span></p><ul style=\"list-style-type: disc;\"><li><span data-contrast=\"auto\"><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>Bachelor&rsquo;s degree in Social Work</span>, Sociology, Psychology, or related field.</span><span data-ccp-props='{\"201341983\":0,\"335559739\":0,\"335559740\":240}'><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>&nbsp;</span></span></li><li><span data-contrast=\"auto\"><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>3+ years of experience as a case manager or in direct practice with low-income households; health services experience a plus.</span></span><span data-ccp-props='{\"201341983\":0,\"335559739\":0,\"335559740\":240}'><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>&nbsp;</span></span></li><li><span data-contrast=\"auto\"><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>Valid driver&rsquo;s license and automobile availability for work use.</span></span><span data-ccp-props='{\"201341983\":0,\"335559739\":0,\"335559740\":240}'><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>&nbsp;</span></span></li><li><span data-contrast=\"auto\"><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>Commitment to strengths-based, family-focused service planning and understanding of program philosophies.</span></span><span data-ccp-props='{\"201341983\":0,\"335559739\":0,\"335559740\":240}'><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>&nbsp;</span></span></li><li><span data-contrast=\"auto\"><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>Ability to handle confidential information professionally.</span></span><span data-ccp-props='{\"201341983\":0,\"335559739\":0,\"335559740\":240}'><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>&nbsp;</span></span></li><li><span data-contrast=\"auto\"><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>Independent and proactive work ethic, with&nbsp;</span>strong team&nbsp;collaboration skills.</span><span data-ccp-props='{\"201341983\":0,\"335559739\":0,\"335559740\":240}'><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>&nbsp;</span></span></li><li><span data-contrast=\"auto\"><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>Availability for evening and weekend functions as&nbsp;</span>required.</span><span data-ccp-props='{\"201341983\":0,\"335559739\":0,\"335559740\":240}'><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>&nbsp;</span></span></li><li><span data-contrast=\"auto\"><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>Strong verbal and written communication skills for diverse communities.</span></span><span data-ccp-props='{\"201341983\":0,\"335559739\":0,\"335559740\":240}'><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>&nbsp;</span></span></li><li><span data-contrast=\"auto\"><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>Effective real-time priority management.</span></span><span data-ccp-props='{\"201341983\":0,\"335559739\":0,\"335559740\":240}'><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>&nbsp;</span></span></li><li><span data-contrast=\"auto\"><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>Excellent organizational, planning, and time management skills.</span></span><span data-ccp-props='{\"201341983\":0,\"335559739\":0,\"335559740\":240}'><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>&nbsp;</span></span></li><li><span data-contrast=\"auto\"><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>Ability to excel in fast-paced, culturally diverse environments.</span></span><span data-ccp-props='{\"201341983\":0,\"335559739\":0,\"335559740\":240}'><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>&nbsp;</span></span></li><li><span data-contrast=\"auto\"><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>Proficiency</span> in MS Office Suite (Advanced Excel) and other common software.</span><span data-ccp-props='{\"201341983\":0,\"335559739\":0,\"335559740\":240}'><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>&nbsp;</span></span></li></ul><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'>&nbsp;</p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>U</span>rban Strategies, Inc.&nbsp;is an&nbsp;Equal&nbsp;Opportunity&nbsp;Employer.<span style='font-family:\"Avenir Next LT Pro\",sans-serif;'>&nbsp;</span></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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