Field Service Mechanic

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  "last_changed_at": "2026-05-31T19:05:20.956Z",
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    "city": "Covington",
    "jobId": 41952,
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    "jobTitle": "Field Service Mechanic",
    "location": "SSI-Covington - Covington, GA 30016",
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    "description": "<p class=\"Pa1\" style=\"margin-top:16px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:12pt;\"><span style=\"line-height:12.05pt;\"><span style=\"font-family:'Swis721 Cn BT';\"><span class=\"A1\" style=\"font-family:'Swis721 Cn BT';\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">Taylor Sudden Service provides exclusive worldwide distribution of genuine Taylor OEM parts and forklift service for equipment designed, manufactured, and marketed by Taylor Machine Works, Inc. Backed by a network of parts and service centers, nationwide dealer support organizations, and factory-trained service technicians, SSI is committed to providing the best parts and service support in the industry. We offer training schools for our service technicians on a regular basis, ensuring the best possible service to Taylor Machine Works&rsquo; customers. Sudden Service, INC (SSI) is a subsidiary of the Taylor Group of Companies, a third-generation family-owned business based in Louisville, MS since 1927. </span></span></span></span></span></span></span></p>\r\n\r\n<h2 style=\"margin-top:15px;margin-bottom:5px;\">&nbsp;</h2>\r\n\r\n<h2 style=\"margin-top:15px;margin-bottom:5px;\"><span style=\"color:#000000;\"><span style=\"font-size:13pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"letter-spacing:1.05pt;\"><span style=\"font-style:italic;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-style:normal;\">Job Summary:</span></span></span></span></span></span></span></span></span></h2>\r\n\r\n<p style=\"text-align:justify;margin-bottom:11px;\"><span style=\"color:#000000;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\">This position reports to the Service Supervisor from whom work assignments are received.&nbsp; Parts are requisitioned and reports are submitted through that office.&nbsp; Since some of the service calls are because of incumbent&rsquo;s contacts or solicitations, the Field Service Mechanic is required to keep his supervisor informed of his activities and any change in his schedule.&nbsp; Servicemen are usually assigned to a territory but are called upon to assist in other areas as required.&nbsp; Some may not be attached, but &ldquo;float&rdquo; on special assignments or to fill in as needed.</span></span></span></span></p>\r\n\r\n<p style=\"text-align:justify;margin-bottom:11px;\"><span style=\"color:#000000;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\">This &ldquo;Service after Sales&rdquo; contact helps to enhance the company image and reputation in the field and directly affects repeat sales.&nbsp; The incumbent develops a personal relationship with the customer and establishes a source for service and parts, showing a positive and concerned interest in customer needs evidenced as follows: (a) upon delivery of a machine &ndash; assembling, if necessary, performing inspections, training operator in machine operation, its functions and capabilities, setting forth warranty and maintenance requirements; (b) making routine calls as time permits; (c) performing prompt and satisfactory repair or replacement service; (d) correct reporting of time, parts, travel, etc., to assure correct billing.</span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px;\"><span style=\"color:#000000;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\">The above accountabilities require some vocational training and formal schooling in hydraulics and diesel engine repair.&nbsp; The position calls for considerable experience as a general mechanic and additional experience in welding, hydraulics, and diesel engine repair.&nbsp; Some of this training and experience may be acquired at TMW, to gain familiarity with the product, its parts, and assemblies, its literature, and the company policies affecting warranty.&nbsp; The incumbent is called upon to interpret blueprints, wiring and hydraulic diagrams, parts catalogs, lubrication charts and repair manuals.&nbsp; He must show versatility and ingenuity to get the machinery operating in the least possible time.&nbsp; Customer satisfaction is the goal.</span></span></span></span></p>\r\n\r\n<h2 style=\"margin-top:15px;margin-bottom:5px;\">&nbsp;</h2>\r\n\r\n<h2 style=\"margin-top:15px;margin-bottom:5px;\"><span style=\"color:#000000;\"><span style=\"font-size:13pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"letter-spacing:1.05pt;\"><span style=\"font-style:italic;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-style:normal;\">Duties/Responsibilities:</span></span></span></span></span></span></span></span></span></h2>\r\n\r\n<ul>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Consults with Service Supervisor to plan effective work and travel schedule, giving priority to customer need, considering location of machine and availability of parts.</span></span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Diagnoses malfunctions: repairs and/or replaces worn and defective parts; installs new assemblies, adjusts devices and controls - to correct malfunctions and to keep machines in operating condition.</span></span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Provides tools and parts and arranges for facilities to perform repair work (usually on customer premises).</span></span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Inspects, operates, and tests machines upon initial delivery, at specified inspection intervals and upon completion of any repair work to ensure proper functioning of equipment and its components.</span></span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Reports to Service Supervisor such information as name of customer, description of machine, nature of malfunction, the time involved in working, driving, and waiting, mileage, etc., so that proper accounts can be charged, and proper billing can be made.</span></span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Strives to increase technical skills through attendance at company-sponsored vocational schools, annual training meeting of departmental personnel and reading of technical literature.</span></span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Promotes and enhances the company image by maintaining a neat, personal appearance and by keeping the service truck in a clean, polished, and orderly condition.</span></span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Experienced or advanced servicemen are expected to serve as troubleshooters on recurring or unusual problems, conferring with Engineering, Manufacturing, and other service personnel to resolve.</span></span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Experienced or advanced servicemen will be expected to train new servicemen or to supervise a team of servicemen in the assembling or servicing of large units or in a joint effort on large repair jobs.</span></span></span></span></li>\r\n</ul>\r\n",
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We offer training schools for our service technicians on a regular basis, ensuring the best possible service to Taylor Machine Works&rsquo; customers. Sudden Service, INC (SSI) is a subsidiary of the Taylor Group of Companies, a third-generation family-owned business based in Louisville, MS since 1927. \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nJob Summary:\\r\\n\\r\\nThis position reports to the Service Supervisor from whom work assignments are received.&nbsp; Parts are requisitioned and reports are submitted through that office.&nbsp; Since some of the service calls are because of incumbent&rsquo;s contacts or solicitations, the Field Service Mechanic is required to keep his supervisor informed of his activities and any change in his schedule.&nbsp; Servicemen are usually assigned to a territory but are called upon to assist in other areas as required.&nbsp; Some may not be attached, but &ldquo;float&rdquo; on special assignments or to fill in as needed.\\r\\n\\r\\nThis &ldquo;Service after Sales&rdquo; contact helps to enhance the company image and reputation in the field and directly affects repeat sales.&nbsp; The incumbent develops a personal relationship with the customer and establishes a source for service and parts, showing a positive and concerned interest in customer needs evidenced as follows: (a) upon delivery of a machine &ndash; assembling, if necessary, performing inspections, training operator in machine operation, its functions and capabilities, setting forth warranty and maintenance requirements; (b) making routine calls as time permits; (c) performing prompt and satisfactory repair or replacement service; (d) correct reporting of time, parts, travel, etc., to assure correct billing.\\r\\n\\r\\nThe above accountabilities require some vocational training and formal schooling in hydraulics and diesel engine repair.&nbsp; The position calls for considerable experience as a general mechanic and additional experience in welding, hydraulics, and diesel engine repair.&nbsp; Some of this training and experience may be acquired at TMW, to gain familiarity with the product, its parts, and assemblies, its literature, and the company policies affecting warranty.&nbsp; The incumbent is called upon to interpret blueprints, wiring and hydraulic diagrams, parts catalogs, lubrication charts and repair manuals.&nbsp; He must show versatility and ingenuity to get the machinery operating in the least possible time.&nbsp; Customer satisfaction is the goal.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nDuties/Responsibilities:\\r\\n\\r\\n\\r\\n\\tConsults with Service Supervisor to plan effective work and travel schedule, giving priority to customer need, considering location of machine and availability of parts.\\r\\n\\tDiagnoses malfunctions: repairs and/or replaces worn and defective parts; installs new assemblies, adjusts devices and controls - to correct malfunctions and to keep machines in operating condition.\\r\\n\\tProvides tools and parts and arranges for facilities to perform repair work (usually on customer premises).\\r\\n\\tInspects, operates, and tests machines upon initial delivery, at specified inspection intervals and upon completion of any repair work to ensure proper functioning of equipment and its components.\\r\\n\\tReports to Service Supervisor such information as name of customer, description of machine, nature of malfunction, the time involved in working, driving, and waiting, mileage, etc., so that proper accounts can be charged, and proper billing can be made.\\r\\n\\tStrives to increase technical skills through attendance at company-sponsored vocational schools, annual training meeting of departmental personnel and reading of technical literature.\\r\\n\\tPromotes and enhances the company image by maintaining a neat, personal appearance and by keeping the service truck in a clean, polished, and orderly condition.\\r\\n\\tExperienced or advanced servicemen are expected to serve as troubleshooters on recurring or unusual problems, conferring with Engineering, Manufacturing, and other service personnel to resolve.\\r\\n\\tExperienced or advanced servicemen will be expected to train new servicemen or to supervise a team of servicemen in the assembling or servicing of large units or in a joint effort on large repair jobs.\\r\\n\\r\\nQualificationsRequired Skills/Abilities: \\r\\n\\r\\n\\r\\n\\tThis job requires stooping, bending, climbing, and the capability of lifting 50 pounds.\\r\\n\\tIncumbent must have a valid driver&rsquo;s license and a good driving record, since employee will be driving company owned vehicle and will be covered under corporate insurance which has strict coverage requirements.\\r\\n\\tIncumbents will be required on occasion to stay overnight at out-of-town locations.\\r\\n\\tBasic computer skills required.\\r\\n\\tMust be able to read and interpret blueprints and other technical material.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEducation and Experience:\\r\\n\\r\\n\\r\\n\\tSome vocational or formal schooling in hydraulics and diesel engine repair.\\r\\n\\tThree years on the job experience in diesel mechanics and hydraulics. Schooling in these fields could substitute for some of the job experience.\\r\\n\\tWhile it is not a requirement that the FSM pass the AWSD14 Welding Test, the incumbent is required to pass the tacker test.&nbsp; The FSM is encouraged to practice and improve welding skills to pass the AWSD14 Welding Test to be considered for future promotions.&nbsp; \\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nBenefits: \\r\\n\\r\\n\\r\\n\\tMedical/Prescription\\r\\n\\tDental\\r\\n\\tVision\\r\\n\\tVacation\\r\\n\\t10 Holidays\\r\\n\\t401K\\r\\n\\tLife Insurance\\r\\n\\r\\n\",\"responsibilities\":\"Taylor Sudden Service provides exclusive worldwide distribution of genuine Taylor OEM parts and forklift service for equipment designed, manufactured, and marketed by Taylor Machine Works, Inc. Backed by a network of parts and service centers, nationwide dealer support organizations, and factory-trained service technicians, SSI is committed to providing the best parts and service support in the industry. We offer training schools for our service technicians on a regular basis, ensuring the best possible service to Taylor Machine Works&rsquo; customers. Sudden Service, INC (SSI) is a subsidiary of the Taylor Group of Companies, a third-generation family-owned business based in Louisville, MS since 1927. \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nJob Summary:\\r\\n\\r\\nThis position reports to the Service Supervisor from whom work assignments are received.&nbsp; Parts are requisitioned and reports are submitted through that office.&nbsp; Since some of the service calls are because of incumbent&rsquo;s contacts or solicitations, the Field Service Mechanic is required to keep his supervisor informed of his activities and any change in his schedule.&nbsp; Servicemen are usually assigned to a territory but are called upon to assist in other areas as required.&nbsp; Some may not be attached, but &ldquo;float&rdquo; on special assignments or to fill in as needed.\\r\\n\\r\\nThis &ldquo;Service after Sales&rdquo; contact helps to enhance the company image and reputation in the field and directly affects repeat sales.&nbsp; The incumbent develops a personal relationship with the customer and establishes a source for service and parts, showing a positive and concerned interest in customer needs evidenced as follows: (a) upon delivery of a machine &ndash; assembling, if necessary, performing inspections, training operator in machine operation, its functions and capabilities, setting forth warranty and maintenance requirements; (b) making routine calls as time permits; (c) performing prompt and satisfactory repair or replacement service; (d) correct reporting of time, parts, travel, etc., to assure correct billing.\\r\\n\\r\\nThe above accountabilities require some vocational training and formal schooling in hydraulics and diesel engine repair.&nbsp; The position calls for considerable experience as a general mechanic and additional experience in welding, hydraulics, and diesel engine repair.&nbsp; Some of this training and experience may be acquired at TMW, to gain familiarity with the product, its parts, and assemblies, its literature, and the company policies affecting warranty.&nbsp; The incumbent is called upon to interpret blueprints, wiring and hydraulic diagrams, parts catalogs, lubrication charts and repair manuals.&nbsp; He must show versatility and ingenuity to get the machinery operating in the least possible time.&nbsp; 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Schooling in these fields could substitute for some of the job experience.\\r\\n\\tWhile it is not a requirement that the FSM pass the AWSD14 Welding Test, the incumbent is required to pass the tacker test.&nbsp; The FSM is encouraged to practice and improve welding skills to pass the AWSD14 Welding Test to be considered for future promotions.&nbsp; \\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nBenefits: \\r\\n\\r\\n\\r\\n\\tMedical/Prescription\\r\\n\\tDental\\r\\n\\tVision\\r\\n\\tVacation\\r\\n\\t10 Holidays\\r\\n\\t401K\\r\\n\\tLife Insurance\\r\\n\\r\\n\",\"experienceRequirements\":\"Required Skills/Abilities: \\r\\n\\r\\n\\r\\n\\tThis job requires stooping, bending, climbing, and the capability of lifting 50 pounds.\\r\\n\\tIncumbent must have a valid driver&rsquo;s license and a good driving record, since employee will be driving company owned vehicle and will be covered under corporate insurance which has strict coverage requirements.\\r\\n\\tIncumbents will be required on occasion to stay overnight at out-of-town locations.\\r\\n\\tBasic computer skills required.\\r\\n\\tMust be able to read and interpret blueprints and other technical material.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEducation and Experience:\\r\\n\\r\\n\\r\\n\\tSome vocational or formal schooling in hydraulics and diesel engine repair.\\r\\n\\tThree years on the job experience in diesel mechanics and hydraulics. Schooling in these fields could substitute for some of the job experience.\\r\\n\\tWhile it is not a requirement that the FSM pass the AWSD14 Welding Test, the incumbent is required to pass the tacker test.&nbsp; The FSM is encouraged to practice and improve welding skills to pass the AWSD14 Welding Test to be considered for future promotions.&nbsp; \\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nBenefits: \\r\\n\\r\\n\\r\\n\\tMedical/Prescription\\r\\n\\tDental\\r\\n\\tVision\\r\\n\\tVacation\\r\\n\\t10 Holidays\\r\\n\\t401K\\r\\n\\tLife Insurance\\r\\n\\r\\n\",\"validThrough\":\"-0001-11-30\"}",
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Schooling in these fields could substitute for some of the job experience.</span></span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">While it is not a requirement that the FSM pass the AWSD14 Welding Test, the incumbent is required to pass the tacker test.&nbsp; The FSM is encouraged to practice and improve welding skills to pass the AWSD14 Welding Test to be considered for future promotions.&nbsp; </span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:48px;text-align:justify;\">&nbsp;</p>\r\n\r\n<h2 style=\"margin-top:15px;margin-bottom:5px;\"><span style=\"color:#000000;\"><span style=\"font-size:13pt;\"><span style=\"line-height:120%;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"letter-spacing:1.05pt;\"><span style=\"font-style:italic;\"><span style=\"font-size:11pt;\"><span style=\"line-height:120%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-style:normal;\">Benefits: </span></span></span></span></span></span></span></span></span></span></h2>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Medical/Prescription</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Dental</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Vision</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Vacation</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">10 Holidays</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">401K</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;text-align:justify;\"><span style=\"color:#000000;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Life Insurance</span></span></span></span></li>\r\n</ul>\r\n",
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    "description": "Taylor Sudden Service provides exclusive worldwide distribution of genuine Taylor OEM parts and forklift service for equipment designed, manufactured,...",
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