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HomeCompaniesCscgeneration 2Head of People Operations (US)

Head of People Operations (US)

Cscgeneration 2 · Remote - US · Remote · Active · Lever

Job facts

FieldValue
CompanyCscgeneration 2
TitleHead of People Operations (US)
Normalized title-
Department / teamCSC Generation (Shared Services - US) / Human Resources
LocationUnited States
Work modelRemote / Remote
Employment typeFull Time
Salary-
Statusactive
ATS providerLever
Posted / first seen2026-03-10 / 2026-05-29
Changed / last seen2026-05-29 / 2026-06-06

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Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Lever.Open
Provider filtered searchThe same provider as a filtered job collection.Open
Department jobsActive postings in CSC Generation (Shared Services - US).Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyCscgeneration 2
Source66e7f27d-1feb-4ed8-83d4-29bd40c280cb
ATS providerLever

Description

CSC Generation is the AI-native holding company re-engineering omnichannel retail. We acquire iconic brands and transform them with Genesis, our operating platform combining a Data Fabric, Automation Engine, proprietary tools, and shared services to modernize operations, elevate customer experience, and expand margins. With $1B+ in revenue across 13 brands, our portfolio includes Sur La Table, Backcountry, One Kings Lane, and others that serve as real-world innovation labs. Reports to: Chief Administrative Officer About the Role Most companies are layering AI onto legacy HR processes. We're doing the opposite. We're hiring a Head of People Operations (Director Level) to design and lead an AI-native people function where performance management, talent development, and workforce planning are powered by intelligent systems, not adapted from old ones. This role partners closely with leaders across the company. Success in the first year looks like a functioning AI-enabled talent infrastructure, a high-performing People Ops team, and measurable improvement in how we develop and deploy people across the portfolio. CSC Generation is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. The CSC Generation family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact [email protected]. For US-based candidates, this posting is intended for candidates that reside in the following states: AZ, DE, FL, GA, IN, LA, MI, MS, MO, NV, NC, OK, PA, TN, TX, UT, WV, WI, and WY. What You'll Do AI-Native HR Design Design and build an AI-native HR function: create systems that use AI to continuously improve workforce planning, performance management, and talent development. Architect intelligent talent infrastructure: develop capabilities including AI- driven skills mapping, internal mobility systems, and dynamic compensation modeling. Deploy AI across the employee lifecycle: integrate AI and automation into onboarding, performance management, and organizational design. Strategy & Business Partnership Translate AI capability into business outcomes: identify high-leverage opportunities where AI can improve decision quality, organizational speed, and workforce effectiveness. Team Leadership Lead and develop the People Operations team: foster a culture of experimentation, ownership, and operational excellence across a high-performing HR function. Required Qualifications 5+ years building or leading HR systems in high-growth or technology organizations. Demonstrated track record of using AI to meaningfully redesign people processes — recruiting, workforce analytics, knowledge management, or operational workflows. Technical fluency with modern AI and automation tools, including building or orchestrating LLM-powered workflows and integrating systems across an enterprise stack. Proven ability to design scalable systems, run structured experiments, and translate ambiguous organizational problems into working solutions. STEM degree or equivalent experience in a technically rigorous environment. Why Join The people who do best here are builders. They take ownership, move fast, and want to see the direct impact of their work. Executive Access: Work directly with the CAO and senior leadership to solve real organizational problems and shape people strategy at the portfolio level. AI-First Skill Building: Get hands-on with the most advanced AI tools in market — from automation to LLM-powered workflows — and build a modern skill set that sets you apart. Accelerated Career Path: High performers are quickly entrusted with greater responsibility, new challenges, and leadership opportunities across our portfolio of brands. Competitive Benefits: Comprehensive benefits including paid time off, 401(k) match, medical, dental, vision, supplemental coverage, and employee discounts across portfolio brands. Interview Process Step 1 — Recruiter Intro: 30-minute call to cover background, role fit, and logistics. Step 2 — Hiring Manager Interview: Conversation with the Chief Administrative Officer focused on leadership philosophy and AI-native HR experience. Step 3 — Technical / Case Discussion: Deep dive into a people ops problem or system design scenario with cross-functional stakeholders. Step 4 — Executive Interview: Final conversation(s) with senior leadership. Step 5 — Offer: Reference checks conducted in parallel where possible.

Full job record

Job ID5d349a5a32cf5d632f0d2dd64b7e48cdee7948f0
Org ID823a2331-f2cc-4722-9a22-27d2a02930a7
Source ID66e7f27d-1feb-4ed8-83d4-29bd40c280cb
Board ID66e7f27d-1feb-4ed8-83d4-29bd40c280cb
Providerlever
Provider Job Keya0cbf905-3fe2-427f-9ee5-c7d627f26ee9
TitleHead of People Operations (US)
Normalized Title
Statusactive
Activeyes
Location TextRemote - US
DepartmentCSC Generation (Shared Services - US)
TeamHuman Resources
Employment TypeFull Time
Workplace Typeremote
Remote Policyremote
CountryUnited States
Region
City
Salary Raw
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://jobs.lever.co/cscgeneration-2/a0cbf905-3fe2-427f-9ee5-c7d627f26ee9
Apply URLhttps://jobs.lever.co/cscgeneration-2/a0cbf905-3fe2-427f-9ee5-c7d627f26ee9/apply
First Seen At2026-05-29 07:03:18Z
Last Seen At2026-06-06 20:34:29Z
Last Checked At2026-06-06 20:34:29Z
Last Changed At2026-05-29 07:03:18Z
Inactive At
Source Posted At2026-03-10 23:10:14Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=lever/board=cscgeneration-2/date=2026-06-06/2026-06-06T20-34-26-169Z-d283c014eb3986ac234c1a8d7f05e8cdd3c8e1cbaeeacd75043357d174d3e5f1.json
Event Fields
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  "active_status": "active"
}
Parsed Structured
{
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  "location": {
    "raw": "Remote - US",
    "city": null,
    "region": null,
    "country": "United States",
    "is_remote": true,
    "confidence": 0.95
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  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T20:34:28.785Z",
  "launch_scope": {
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    "included": true,
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Extensions
{}
Native Structured
{
  "lists": [
    {
      "text": "What You'll Do",
      "content": "<h4><strong>AI-Native HR Design</strong></h4>\n\n<li><strong>Design and build an AI-native HR function:</strong> create systems that use AI to continuously improve workforce planning, performance management, and talent development.</li>\n<li><strong>Architect intelligent talent infrastructure:</strong> develop capabilities including AI- driven skills mapping, internal mobility systems, and dynamic compensation modeling.</li>\n<li><strong>Deploy AI across the employee lifecycle:</strong> integrate AI and automation into onboarding, performance management, and organizational design.</li>\n\n<h4><strong>Strategy &amp; Business Partnership</strong></h4>\n\n<li><strong>Translate AI capability into business outcomes:</strong> identify high-leverage opportunities where AI can improve decision quality, organizational speed, and workforce effectiveness.</li>\n\n<h4><strong>Team Leadership</strong></h4>\n\n<li><strong>Lead and develop the People Operations team:</strong> foster a culture of experimentation, ownership, and operational excellence across a high-performing HR function.</li>\n"
    },
    {
      "text": "Required Qualifications",
      "content": "\n<li>5+ years building or leading HR systems in high-growth or technology organizations.</li>\n<li>Demonstrated track record of using AI to meaningfully redesign people processes — recruiting, workforce analytics, knowledge management, or operational workflows.</li>\n<li>Technical fluency with modern AI and automation tools, including building or orchestrating LLM-powered workflows and integrating systems across an enterprise stack.</li>\n<li>Proven ability to design scalable systems, run structured experiments, and translate ambiguous&nbsp;organizational problems into working solutions.</li>\n<li>STEM degree or equivalent experience in a technically rigorous environment.</li>\n"
    },
    {
      "text": "Why Join",
      "content": "<div>The people who do best here are builders. They take ownership, move fast, and want to see the direct impact of their work.</div>\n\n<li><strong>Executive Access:</strong> Work directly with the CAO and senior leadership to solve real organizational problems and shape people strategy at the portfolio level.</li>\n<li><strong>AI-First Skill Building:</strong> Get hands-on with the most advanced AI tools in market — from automation to LLM-powered workflows — and build a modern skill set that sets you apart.</li>\n<li><strong>Accelerated Career Path:</strong> High performers are quickly entrusted with greater responsibility, new challenges, and leadership opportunities across our portfolio of brands.</li>\n<li><strong>Competitive Benefits:</strong> Comprehensive benefits including paid time off, 401(k) match, medical, dental, vision, supplemental coverage, and employee discounts across portfolio brands.</li>\n"
    },
    {
      "text": "Interview Process",
      "content": "<div>\n<div><strong style=\"font-size: 16px;\">Step 1 — Recruiter Intro:</strong><span style=\"font-size: 16px;\">&nbsp;30-minute call to cover background, role fit, and logistics.</span></div>\n<div><strong style=\"font-size: 16px;\">Step 2 — Hiring Manager Interview:</strong><span style=\"font-size: 16px;\">&nbsp;Conversation with the Chief Administrative Officer focused on leadership philosophy and AI-native HR experience.</span></div>\n<div><strong style=\"font-size: 16px;\">Step 3 — Technical / Case Discussion:</strong><span style=\"font-size: 16px;\">&nbsp;Deep dive into a people ops problem or system design scenario with cross-functional stakeholders.</span></div>\n<div><strong style=\"font-size: 16px;\">Step 4 — Executive Interview:</strong><span style=\"font-size: 16px;\">&nbsp;Final conversation(s) with senior leadership.</span></div>\n<div><strong style=\"font-size: 16px;\">Step 5 — Offer:</strong><span style=\"font-size: 16px;\">&nbsp;Reference checks conducted in parallel where possible.</span></div>\n</div>"
    }
  ],
  "country": "US",
  "createdAt": 1773184214247,
  "updatedAt": null,
  "categories": {
    "team": "Human Resources",
    "location": "Remote - US",
    "commitment": "Full Time",
    "department": "CSC Generation (Shared Services - US)",
    "allLocations": [
      "Remote - US"
    ]
  },
  "salaryRange": null,
  "workplaceType": "remote"
}
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