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Players Club Representative (Full-Time)

Da815a92 Df4f 4354 B72a 2da0e730f6b9 19000101 000001 · Tower, MN, US, Tower, MN · Active · $15–$19 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyDa815a92 Df4f 4354 B72a 2da0e730f6b9 19000101 000001
TitlePlayers Club Representative (Full-Time)
Normalized title-
Department / team-
LocationTower, MN, United States
Work model-
Employment typeFull Time
Salary$15–$19 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-03 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Da815a92 Df4f 4354 B72a 2da0e730f6b9 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Tower.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyDa815a92 Df4f 4354 B72a 2da0e730f6b9 19000101 000001
Source75490034-a30b-4e29-baad-e1b4305fdca7
ATS providerADP Workforce Now Recruiting

Description

PLAYERS CLUB REPRESENTATIVE Job Description & Core Responsibilities Department: Players Club Reports To: Players Club Manager FLSA Status: Non-Exempt Pay Grade: 5 Starting Wage: $15.33 - 18.78 Gaming Class: Compact/Gaming Application Deadline: June 10th, 2026 Position Summary: The Players Club Representative is responsible for providing top-notch customer service to guests and members of our loyalty program. The incumbent will assist with enrollment, account management, and redemption of rewards, while ensuring all interactions are professional and pleasant. The Players Club Representative will also have a strong understanding of the casino industry and be able to use player data to provide valuable insights and recommendations. Core Duties and Responsibilities: The Players Club Representative is responsible for the following duties: Greet and welcome casino guests in a friendly and professional manner, making them feel valued and appreciated. Provide outstanding customer service by answering guest inquiries, resolving complaints, managing difficult situations, and providing accurate information about the casino, promotions, loyalty programs, and other amenities. Assist with the enrollment process of loyalty program members, including accurate data entry, issuing rewards, and managing redemptions and coupons. Sell event tickets, promote casino promotions, and make announcements over the loudspeaker to inform guests about special events and offers. Work collaboratively with other departments, such as Player Development and Marketing, to ensure smooth operation of player events, promotions, and special initiatives. Maintain an organized work area, ensuring a clean, safe, and welcoming environment for guests and employees. Represent the casino with integrity, professionalism, and a customer-focused attitude always. Perform additional tasks as assigned by management to ensure guest satisfaction. Competencies: Meets the company’s guest service standards. Demonstrates teamwork/gets along well with co-workers. Is reliable and dependable. Demonstrates strong communication skills. Follows company and departmental policies and procedures. Demonstrates a positive attitude. Responds well to constructive criticism. Qualifications – Education and Experience: Minimum Qualifications: Experience in customer service or a related field. Proficient in basic computer skills and data entry. Able to work flexible hours, including weekends and holidays. Excellent communication and interpersonal skills. Must be at least 18 years of age. Preferred qualifications: Previous experience in the casino industry or with player tracking systems. Knowledge of loyalty or reward programs. Able to handle high-stress situations with ease and composure. Work Environment: The work environment is fast-paced and requires overall good mental and physical health. Physical Demands: Job-specific abilities and requirements include: Ability to stand, and/or sit, and/or walk extended periods of time. Ability to lift up to 50 pounds. Ability to perform repetitive motion from use of a computer. Ability to tolerate various scents, noises, and bright lights. Preference: It is the policy of the Bois Forte Band, pursuant to tribal and federal law, to give preference to qualified Native Americans in hiring, promotion, and departmental transfers. Preference will be extended to members of the Bois Forte Band, members of other federally recognized tribes and to status Natives born in Canada. Sunday and Thursday (3pm - 11pm) Friday and Saturday (4pm-12am)

Full job record

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Org ID86c56ea3-8578-4f92-accb-3ed1f1a7d9b2
Source ID75490034-a30b-4e29-baad-e1b4305fdca7
Board ID75490034-a30b-4e29-baad-e1b4305fdca7
Provideradp_workforcenow
Provider Job Key577213
TitlePlayers Club Representative (Full-Time)
Normalized Title—
Statusactive
Activeyes
Location TextTower, MN, US, Tower, MN
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionMN
CityTower
Salary Raw15.33 To 18.78 (USD) Hourly
Salary Min15.33
Salary Max18.78
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=da815a92-df4f-4354-b72a-2da0e730f6b9&ccId=19000101_000001&lang=en_US&type=JS&jobId=577213&jwId=9201835334047_1
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First Seen At2026-05-31 18:37:44Z
Last Seen At2026-06-06 12:04:02Z
Last Checked At2026-06-06 12:04:02Z
Last Changed At2026-06-06 12:04:02Z
Inactive At—
Source Posted At2026-06-03 22:44:00Z
Source Updated At—
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Event Fields
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Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div><div><div><div><p style='margin-top:0in;margin-right:0in;margin-bottom:3.0pt;margin-left:0in;font-size:35px;font-family:\"Larken Black\";color:#003041;font-weight:bold;' data-pasted=\"true\"><span style='font-family:\"Calibri\",sans-serif;'>PLAYERS CLUB REPRESENTATIVE</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:12.0pt;margin-left:0in;font-size:27px;font-family:\"Larken Bold\";color:#33C3DF;font-weight:bold;'><span style='font-family:\"Calibri\",sans-serif;color:#538135;'>Job Description &amp; Core Responsibilities</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><br></p><p style='margin:0in;font-size:15px;font-family:\"Larken Bold\";color:#003041;font-weight:bold;'><span style='font-family:\"Calibri\",sans-serif;'>Department: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Players Club</span></p><p style='margin:0in;font-size:15px;font-family:\"Larken Bold\";color:#003041;font-weight:bold;'><span style='font-family:\"Calibri\",sans-serif;'>Reports To: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Players Club Manager</span></p><p style='margin:0in;font-size:15px;font-family:\"Larken Bold\";color:#003041;font-weight:bold;'><span style='font-family:\"Calibri\",sans-serif;'>FLSA Status: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Non-Exempt</span></p><p style='margin:0in;font-size:15px;font-family:\"Larken Bold\";color:#003041;font-weight:bold;'><span style='font-family:\"Calibri\",sans-serif;'>Pay Grade: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;5</span></p><p style='margin:0in;font-size:15px;font-family:\"Larken Bold\";color:#003041;font-weight:bold;'><span style='font-family:\"Calibri\",sans-serif;'>Starting Wage: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; $15.33 - 18.78</span></p><p style='margin:0in;font-size:15px;font-family:\"Larken Bold\";color:#003041;font-weight:bold;'><span style='font-family:\"Calibri\",sans-serif;'>Gaming Class: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Compact/Gaming</span></p><p style='margin:0in;font-size:15px;font-family:\"Larken Bold\";color:#003041;font-weight:bold;'><br></p><p style='margin:0in;font-size:15px;font-family:\"Larken Bold\";color:#003041;font-weight:bold;'><span style='font-family:\"Calibri\",sans-serif;'>Application Deadline:&nbsp;</span><span style='font-family:\"Calibri\",sans-serif;font-weight:normal;'>&nbsp; &nbsp; &nbsp; <strong>June 10th, 2026</strong></span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><br></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:2.0pt;margin-left:0in;font-size:21px;font-family:\"Larken Bold\";color:#003041;font-weight:bold;'><span style='font-family:\"Calibri\",sans-serif;'>Position Summary:</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;text-align:justify;'><span style='font-size:13px;font-family:\"Calibri\",sans-serif;'>The Players Club Representative is responsible for providing top-notch customer service to guests and members of our loyalty program. The incumbent will assist with enrollment, account management, and redemption of rewards, while ensuring all interactions are professional and pleasant. The Players Club Representative will also have a strong understanding of the casino industry and be able to use player data to provide valuable insights and recommendations.&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;text-align:justify;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:2.0pt;margin-left:0in;font-size:21px;font-family:\"Larken Bold\";color:#003041;font-weight:bold;'><span style='font-family:\"Calibri\",sans-serif;'>Core Duties and Responsibilities:</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:12.0pt;margin-left:0in;line-height:115%;font-size:13px;font-family:\"Larken Light\";'><span style='font-family:\"Calibri\",sans-serif;'>The Players Club Representative is responsible for the following duties:</span></p><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:13px;'>Greet and welcome casino guests in a friendly and professional manner, making them feel valued and appreciated.&nbsp;</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:13px;'>Provide outstanding customer service by answering guest inquiries, resolving complaints, managing difficult situations, and providing accurate information about the casino, promotions, loyalty programs, and other amenities.&nbsp;</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:13px;'>Assist with the enrollment process of loyalty program members, including accurate data entry, issuing rewards, and managing redemptions and coupons.&nbsp;</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:13px;'>Sell event tickets, promote casino promotions, and make announcements over the loudspeaker to inform guests about special events and offers.&nbsp;</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:13px;'>Work collaboratively with other departments, such as Player Development and Marketing, to ensure smooth operation of player events, promotions, and special initiatives.&nbsp;</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:13px;'>Maintain an organized work area, ensuring a clean, safe, and welcoming environment for guests and employees.&nbsp;</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:13px;'>Represent the casino with integrity, professionalism, and a customer-focused attitude always.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:13px;'>Perform additional tasks as assigned by management to ensure guest satisfaction.</span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;font-size:16px;font-family:\"Times New Roman\",serif;text-align:justify;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:2.0pt;margin-left:0in;font-size:21px;font-family:\"Larken Bold\";color:#003041;font-weight:bold;'><span style='font-family:\"Calibri\",sans-serif;'>Competencies:<br></span></p><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;color:windowtext;'>Meets the company&rsquo;s guest service standards.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;color:windowtext;'>Demonstrates teamwork/gets along well with co-workers.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;color:windowtext;'>Is reliable and dependable.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;color:windowtext;'>Demonstrates strong communication skills.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;color:windowtext;'>Follows company and departmental policies and procedures.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;color:windowtext;'>Demonstrates a positive attitude.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;color:windowtext;'>Responds well to constructive criticism.</span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:2.0pt;margin-left:.5in;text-indent:-.25in;font-size:13px;font-family:\"Larken Light\";color:black;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:2.0pt;margin-left:.5in;text-indent:0in;font-size:13px;font-family:\"Larken Light\";color:black;'><br></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:21px;font-family:\"Calibri\",sans-serif;'>Qualifications &ndash; Education and Experience:</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:2.0pt;margin-left:0in;font-size:21px;font-family:\"Larken Bold\";color:#003041;font-weight:bold;'><span style='font-size:13px;font-family:\"Calibri\",sans-serif;'><br>&nbsp;Minimum Qualifications:</span></p><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:13px;'>Experience in customer service or a related field.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:13px;'>Proficient in basic computer skills and data entry.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:13px;'>Able to work flexible hours, including weekends and holidays.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:13px;'>Excellent communication and interpersonal skills.</span></li><li style=\"margin: 0in; font-size: 16px; font-family: initial; font-weight: bold;\"><span style='font-family:\"Calibri\",sans-serif;font-size:13px;'>Must be at least 18 years of age.</span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:2.0pt;margin-left:0in;font-size:21px;font-family:\"Larken Bold\";color:#003041;font-weight:bold;'><span style='font-size:13px;font-family:\"Calibri\",sans-serif;'>Preferred qualifications:</span></p><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:13px;'>Previous experience in the casino industry or with player tracking systems.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:13px;'>Knowledge of loyalty or reward programs.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:13px;'>Able to handle high-stress situations with ease and composure.</span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:2.0pt;margin-left:.25in;font-size:21px;font-family:\"Larken Bold\";color:#003041;font-weight:bold;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:2.0pt;margin-left:0in;font-size:21px;font-family:\"Larken Bold\";color:#003041;font-weight:bold;'><span style='font-family:\"Calibri\",sans-serif;'>Work Environment:</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:12.0pt;margin-left:0in;line-height:115%;font-size:13px;font-family:\"Larken Light\";'><span style='font-family:\"Calibri\",sans-serif;'>The work environment is fast-paced and requires overall good mental and physical health.&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:2.0pt;margin-left:0in;font-size:21px;font-family:\"Larken Bold\";color:#003041;font-weight:bold;'><span style='font-family:\"Calibri\",sans-serif;'>Physical Demands:</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:12.0pt;margin-left:0in;line-height:115%;font-size:13px;font-family:\"Larken Light\";'><span style='font-family:\"Calibri\",sans-serif;'>Job-specific abilities and requirements include:</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:12.0pt;margin-left:0in;line-height:115%;font-size:13px;font-family:\"Larken Light\";'><span style='font-family:\"Calibri\",sans-serif;'>Ability to stand, and/or sit, and/or walk extended periods of time.<br>&nbsp;Ability to lift up to 50 pounds.<br>&nbsp;Ability to perform repetitive motion from use of a computer.<br>&nbsp;Ability to tolerate various scents, noises, and bright lights.<br> <span style=\"color:#0070C0;\"><br></span></span><strong><span style='font-size:21px;line-height:115%;font-family:\"Calibri\",sans-serif;'>Preference:<br></span></strong><span style='line-height:115%;font-family:\"Calibri\",sans-serif;'>It is the policy of the Bois Forte Band, pursuant to tribal and federal law, to give preference to qualified Native Americans in hiring, promotion, and departmental transfers. Preference will be extended to members of the Bois Forte Band, members of other federally recognized tribes and to status Natives born in Canada.</span></p></div></div></div></div></div>\n<br/>Sunday and Thursday (3pm - 11pm)<br/>Friday and Saturday (4pm-12am)",
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    "requisitionTitle": "Players Club Representative (Full-Time)",
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