Operations Director

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    "description": "<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 22px; font-weight: bold\">Operations Director</span></p>\n<p><br><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-weight: bold\"><span style=\"font-size: 16px\">Position Summary:</span></span></p>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 16px\">The Operations Director at I Can Do That! Performing Arts Center will be a visionary leader who ensures operational excellence and inspires a positive, growth-oriented internal culture. At ICDT!, the strength of our team and the empowerment of our community starts from within. <span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">The ideal person for this role loves managing and supporting a team of people, and thrives in a fast-paced and ever-changing environment and approaches it with flexibility, adaptability, and positivity. </span>This role requires a leader who embraces collaboration, fosters innovation, and nurtures a culture of continuous improvement. Working closely with our Leadership Team, the Operations Director will optimize systems, nurture employee growth, and ensure that every project, program, and initiative is executed precisely through teamwork and collaboration. This leader will play a pivotal role in creating a high-performing team that thrives on excellence, shared purpose, dedication, and creating lasting impact. Ideally this person will also have a background in theatre, to ensure organizational understanding and comprehension. As this is a complex environment, there will be an extended onboarding period where you will train as an Operations Team Member to understand the needs of the organization prior to moving into managing the team. </span></p>\n<p><br></p>\n<p><br></p>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 18px; font-weight: bold\">Key Responsibilities:</span></p>\n<p><br></p>\n<p><span><span style=\"font-weight: bold\">Team Management and Support:</span></span></p>\n<ul>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Supervise and support the Operations Team, fostering a collaborative and creative culture that encourages continuous improvement.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Manage our other Operations Team Members and their projects, ensuring that all operational processes run smoothly.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Oversee staff schedules and performance evaluations and encourage staff to embrace a growth mindset.</span><br></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Assist with recruitment, onboarding, and staff development of the Operations Team, ensuring alignment with the company’s mission and values.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif\">Encourage and navigate an ever-changing landscape with flexibility and positivity, in our fast-paced continuously growing company</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-weight: bold\">Operations/Project Management:</span></p>\n<ul>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 16px\">Lead and manage multiple projects, ensuring timely delivery, adherence to budgets, and high-quality outcomes.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 16px\">Define project scope, goals, and deliverables in collaboration with the Leadership Team.  </span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 16px\">Monitor and report on project progress, identifying potential issues and implementing solutions with the guidance of the Leadership Team.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 16px\">Ensure clear communication and collaboration throughout the project lifecycle for all involved parties.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 16px\">Conduct post-project evaluations to identify successes, lessons learned, and areas for improvement.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-weight: bold\"><span style=\"font-size: 16px\"> Program Support:</span></span></p>\n<ul>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Coordinate with Programming Director to support classes, performances, and events, always aiming to ensure our team has the needed support to exceed expectations and provide excellent service to our community.</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 16px\">Work closely with the Artistic Department and the Leadership Team to ensure smooth execution of classes, workshops, and performances.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif\"><span style=\"font-size: 16px\">Assist with special events, fundraising, and community outreach, driving operational efficiency to support the </span><span style=\"font-size: 16px\">long-term vision.</span></span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 16px\">Ensure compliance with safety and accessibility standards for all programs and events.</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-weight: bold\"><span style=\"font-size: 16px\"> Strategic Planning:</span></span></p>\n<ul>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 16px\">Contribute to the development and implementation of the organization’s strategic plan.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 16px\">Identify opportunities for operational improvements and, if approved, innovate by introducing new systems, programs, and processes under the guidance of the Leadership Team.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 16px\">Contribute to organizational growth strategies, incorporating data-driven decisions for sustainable development to support the company in long-term planning.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Awareness for the capacity and capabilities of your team when introducing new systems and initiatives; and advocate if Executive decisions do not match the capacity</span></li>\n</ul>\n<p><br></p>\n<p><br></p>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-weight: bold\"><span style=\"font-size: 16px\">Qualifications:</span></span></p>\n<ul>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 16px\">Bachelor’s degree in business management, arts administration, nonprofit management, project management, or a related field (Master’s degree preferred).</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 16px\">Minimum of 2 years of direct team management experience </span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 16px\">Minimum of 3 years of experience in operations and project management.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 16px\">Strong leadership, supervisory, and project management skills focused on optimization and continuous improvement.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 16px\">Strong interpersonal and communication skills.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 16px\">Desire to work collaboratively with diverse groups of people.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 16px\">Proficient in project management tools, with a keen eye for innovation and process improvement.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 16px\">Passion for the arts and commitment to the mission of the organization.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 16px\">Must be comfortable with Mac processing systems </span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 16px\">Knowledge in Asana, Canva, Jackrabbit, G-Suite, SimpleTix, Sling, BambooHR, or similar software is a plus. </span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 12pt\">Background in theatre strongly preferred</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif\"><em><span style=\"font-size: 15px\">Compensation and Benefits:</span></em></span></p>\n<ul>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 15px\">The annual salary for this position is between $70,000 and $75,000, depending on experience and qualifications.</span></li>\n<li><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 15px\">Comprehensive benefits package available.</span></li>\n</ul>",
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