Home › Companies › 5bfc6e99 9996 4cf1 80d7 5445dd240c6b 1586553082154907 745 › Director of Hotel Operations
Director of Hotel Operations
5bfc6e99 9996 4cf1 80d7 5445dd240c6b 1586553082154907 745 · Albuquerque, NM, US, Albuquerque, NM · Active · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 5bfc6e99 9996 4cf1 80d7 5445dd240c6b 1586553082154907 745 |
| Title | Director of Hotel Operations |
| Normalized title | - |
| Department / team | - |
| Location | Albuquerque, NM, United States |
| Work model | - |
| Employment type | - |
| Salary | - |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-05-28 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 5bfc6e99 9996 4cf1 80d7 5445dd240c6b 1586553082154907 745. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Albuquerque. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 5bfc6e99 9996 4cf1 80d7 5445dd240c6b 1586553082154907 745 |
| Source | 3cfb2769-e030-459e-974d-464f7929cf20 |
| ATS provider | ADP Workforce Now Recruiting |
Description
The Director of Hotel Operations is responsible for leading and overseeing all hotel division functions to ensure first‑class service, operational efficiency, and guest satisfaction in alignment with Laguna Development Corporation (LDC) policies, procedures, internal controls, and core values. This executive role manages multiple departments—front desk, housekeeping, laundry, central services, bell and valet services, RV resort, wardrobe, and shuttle operations—either directly or through subordinate leaders. The position requires establishing and maintaining high service standards, implementing operational procedures, ensuring proper staffing and retention, and driving profitability through strategic planning, budgeting, forecasting, and variance analysis. The Director is accountable for enforcing compliance with administrative, safety, and health regulations; preparing detailed managerial and financial reports; leading sales and marketing initiatives; resolving guest and employee concerns; and fostering positive relationships with guests, employees, and stakeholders. Additional expectations include acting as a role model, maintaining professionalism, ensuring safety across all patron areas, promoting teamwork, participating in leadership development programs, and coordinating effectively with executives, regulatory bodies (including TGRA), and other departments to minimize disruption and enhance overall operations.
The role also encompasses full supervisory responsibility, including hiring, training, scheduling, evaluating performance, disciplining, and developing department leaders such as the hotel manager, RV resort manager, and other supervisory staff. Candidates are expected to have a bachelor’s degree in hospitality management (preferred) or equivalent experience of at least 10 years in hospitality, hotel, or casino management, including a minimum of three years at the executive level, with professional certification (e.g., CHA) preferred. Strong financial acumen, communication, conflict resolution, and interpersonal skills are essential, along with discretion and the ability to manage complex operations and long-term planning. Technical proficiency with Microsoft Office, Kronos, and purchasing systems is required. The position demands flexibility to work irregular hours, maintain attendance standards, and operate effectively under pressure in an indoor environment with potential exposure to fumes. Physical requirements include a mix of sitting, standing, and light lifting, while mental demands emphasize problem-solving, planning, and data interpretation. Additional requirements include passing pre-employment screenings, securing and maintaining a gaming license, holding a valid New Mexico driver’s license, and ensuring a safe, clean, and compliant work environment at all times.
Full job record
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| Org ID | 587bc425-be59-48d1-8d11-7b7f7d172b95 |
| Source ID | 3cfb2769-e030-459e-974d-464f7929cf20 |
| Board ID | 3cfb2769-e030-459e-974d-464f7929cf20 |
| Provider | adp_workforcenow |
| Provider Job Key | 544311 |
| Title | Director of Hotel Operations |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Albuquerque, NM, US, Albuquerque, NM |
| Department | — |
| Team | — |
| Employment Type | — |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | NM |
| City | Albuquerque |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=5bfc6e99-9996-4cf1-80d7-5445dd240c6b&ccId=1586553082154907_745&lang=en_US&type=JS&jobId=544311&jwId=9200928333815_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=5bfc6e99-9996-4cf1-80d7-5445dd240c6b&ccId=1586553082154907_745&lang=en_US&type=JS&jobId=544311&jwId=9200928333815_1 |
| First Seen At | 2026-05-31 18:27:37Z |
| Last Seen At | 2026-06-06 20:34:11Z |
| Last Checked At | 2026-06-06 20:34:11Z |
| Last Changed At | 2026-06-06 20:34:11Z |
| Inactive At | — |
| Source Posted At | 2026-05-28 16:32:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=5bfc6e99-9996-4cf1-80d7-5445dd240c6b|1586553082154907_745/date=2026-06-06/2026-06-06T20-34-10-617Z-2fc854905a106f1c2f8b75a6bbec60fb70800b49ad8f5b3c25e7c1f1082cf811.json |
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