Assistant Store Manager - Doncaster

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    "datePosted": "2025-12-15",
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    "description": "<p><span style=\"color: rgb(28, 28, 28); font-size: 10pt; font-weight: bold; text-decoration: underline\">About Us:</span></p>\n<p><span style=\"color: rgb(28, 28, 28); font-size: 10pt\">We spend a third of our lives sleeping, so we thought we’d make it memorable. Sheet Society was dreamed up by Hayley and Andy Worley in 2017 after they thought the industry had hit snooze. Then once their kids arrived, they had a new understanding of what makes for a great night’s sleep. </span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt\">We are looking for a talented Assistant Store Manager to join our Retail Team in Doncaster.</span><span style=\"font-size: 10pt\"><br><br></span></p>\n<p><span style=\"color: rgb(28, 28, 28); font-size: 10pt; font-weight: bold; text-decoration: underline\">About You:</span></p>\n<p><span style=\"color: rgb(28, 28, 28); font-size: 10pt\">We’re looking for someone who exudes positive energy and is genuinely passionate about providing a world-class experience. </span><span style=\"color: rgb(28, 28, 28); font-size: 10pt\"><br></span><span style=\"color: rgb(28, 28, 28); font-size: 10pt\"><br></span><span style=\"color: rgb(28, 28, 28); font-size: 10pt\">You’re a natural leader who has the ability to engage and motivate the team towards our collective goals, developing your team and leveraging their strengths. You’re accountable, driven and the ultimate support crew to those around you. </span><span style=\"color: rgb(28, 28, 28); font-size: 10pt\"><br></span><span style=\"color: rgb(28, 28, 28); font-size: 10pt\"><br></span><span style=\"color: rgb(28, 28, 28); font-size: 10pt\">You have a strong commercial acumen and know how to maximise every inch of the store to not only showcase our products in the best way possible, but leverage data to ensure best sellers are perfectly positioned to maximise sales and drive KPIs. </span></p>\n<p><span style=\"font-size: 10pt\"><br></span><span style=\"font-size: 10pt; font-weight: bold; text-decoration: underline\">About the Role:</span></p>\n<p><span style=\"font-size: 10pt\">This role is full-time on a Sunday to Thursday roster. The Assistant Store Manager will work closely alongside our Store Manager to deliver a phenomenal in-store retail experience for our customers. </span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt\">This isn’t a typical retail role, but instead an opportunity to bring Sheet Society to life and help shape how we approach retail in the real world. Our stores are purpose built to deliver both a functional shopping experience for our customers, and an immersive space that feels just like home. We pride ourselves on delivering a customer experience like no other.</span><br></p>\n<p><br></p>\n<p><span style=\"color: rgb(28, 28, 28); font-size: 10pt\">We prioritise connection with our customer and you will too, you will be a style advisor who can be adaptable, a pro at working with customers to create their perfect bed and show creativity, confidence, and exceptional communication skills.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(28, 28, 28); font-size: 10pt; font-weight: bold; text-decoration: underline\">Key Responsibilities:</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Leadership &amp; Management Support</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Lead by example in all that you do, living and breathing Sheet Society’s values. </span></li>\n<li><span style=\"font-size: 10pt\">Grow and nurture a talented team of dreamers, fostering their capabilities and leaning into opportunities for their further development. </span></li>\n<li><span style=\"font-size: 10pt\">Supporting the SM with managing monthly rosters ensuring wage budgets are met, inclusive of weekly approvals and managing staff leave requests.</span></li>\n<li><span style=\"font-size: 10pt\">Supporting the SM with  onboarding and training of the store team as needed, providing a stunning brand experience at every step. </span></li>\n<li><span style=\"font-size: 10pt\">Ensuring all Store Communication, brand information &amp; updates as well as policy or process updates are communicated and understood by the whole team.</span></li>\n</ul>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Style, Selling &amp; Service</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Selling Sheet Society through engagement and genuine connections with customers, always being a brand ambassador.</span></li>\n<li><span style=\"font-size: 10pt\">Educating our customers about our brand, offering expert styling advice, and enlightening them about our features and benefits that set us apart from the rest.</span></li>\n<li><span style=\"font-size: 10pt\">Managing inbound customer calls/queries and setting team expectations.</span></li>\n<li><span style=\"font-size: 10pt\">Working with the wider Sheet Society team to continually improve our service and customer experience by giving weekly feedback on products and sales inclusive of specific product selling performance.</span></li>\n<li><span style=\"font-size: 10pt\">Assisting our customers, no matter what their reason for coming to the store. Providing a cohesive brand experience and level of service that is second to none.</span></li>\n<li><span style=\"font-size: 10pt\">Ensuring financial budgets and KPIs are shared, reported, and driven with the team.</span></li>\n<li><span style=\"font-size: 10pt\">Ensuring sales and store goals are met by maximising sales and gross profit, reviewing sales performance, and managing inventory to ensure total accuracy.</span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 10pt\">Providing employee feedback to enhance the customer service experience while also reporting/managing individual team performance. Where necessary hold any performance conversations should the team’s performance not be meeting expectations.</span></li>\n<li><span style=\"font-size: 10pt\">Assistance growing and nurturing a team of dreamers, fostering their capabilities and leaning into opportunities for their further development.</span></li>\n</ul>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Merchandising &amp; Inventory</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Assisting in the rollout of Visual Merchandising changeover, either seasonally or with new product drops with both Product and Marketing teams. Including our monthly bed changeovers.</span></li>\n<li><span style=\"font-size: 10pt\">Work with our WH and Operations teams when needed to coordinate store replenishment and recalls.</span></li>\n<li><span style=\"font-size: 10pt\">Ensure the store floor is refilled and visually representable each day while meeting VM standards and/or guiding the casual team around you.</span></li>\n<li><span style=\"font-size: 10pt\">Ensuring our brand standards for VM, beds, cleanliness, signage, displays etc are to always brand standards.</span></li>\n</ul>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Operations</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Working closely with our Warehouse and Operations Support teams.</span></li>\n<li><span style=\"font-size: 10pt\">Working to support Customer Service with Customer facing issues and resolve in store where possible.</span></li>\n<li><span style=\"font-size: 10pt\">Ensuring all our operational daily tasks are completed including but not limited to managing and coordinating the back-of-house inbound replenishment (including the store refill replenishment), completing the weekly stock cycle counting and recalls and ensuring click and collect orders are working harmoniously.</span></li>\n</ul>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Communication</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Ensuring all Store Communication via Slack or other brand channels including, brand information &amp; updates as well as policy or process updates are being followed.</span></li>\n<li><span style=\"font-size: 10pt\">Working to support Customer Service on customer facing issues and resolve in store where possible.</span></li>\n<li><span style=\"font-size: 10pt\">Ensuring all our operational daily tasks are completed as instructed by your manager for the day.</span></li>\n<li><span style=\"font-size: 10pt\">Ensuring any key store information or notes are shared with the wider team.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(34, 34, 34); font-size: 10pt; font-style: italic\">Due to the nature of the role it is reasonably accepted that work is required to be undertaken after ordinary business hours. This will be managed on a case by case basis with the manager. </span></p>\n<p><br></p>\n<p><span style=\"color: rgb(34, 34, 34); font-size: 10pt; font-style: italic\">It's the nature of Sheet Society to grow and evolve, and as such your role may evolve too. Additional responsibilities or duties may be included within the scope of this role at any time to meet the needs of the business. </span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold; text-decoration: underline\">About You:</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Minimum of 2 years experience within the retail environment, in a position where you have demonstrated leadership, autonomy and accountability.  </span></li>\n<li><span style=\"font-size: 10pt\">Passionate about sleep,  interiors, design and a love for styling. </span></li>\n<li><span style=\"font-size: 10pt\">Sound knowledge of retail operations and customer experience.</span></li>\n<li><span style=\"font-size: 10pt\">Excellent communication skills and the capability to work closely with all departments within the business.  </span></li>\n<li><span style=\"font-size: 10pt\">A passion to help customers build meaningful moments and of course, their dream bed in our showroom.</span></li>\n<li><span style=\"font-size: 10pt\">You are self-motivated and a team player, you love to see everyone succeed, and have fun in the process.</span></li>\n<li><span style=\"font-size: 10pt\">Inventory management experience and the passion to look for efficiencies within retail operations. </span></li>\n<li><span style=\"font-size: 10pt\">You have an interest in visual merchandising as a sales driver and a brand experience, and are keen to explore this area further. </span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold; text-decoration: underline\">Why You'll Love It Here:</span></p>\n<p><span style=\"font-size: 10pt\">At Sheet Society, it’s more than a workplace, it’s a community. With that in mind, we’re committed to making sure our employees are as happy in the workplace as our customers are in bed. Which is why our perks include:</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Sweet Dreams Day - a day off on your birthday</span></li>\n<li><span style=\"font-size: 10pt\">Career Development</span></li>\n<li><span style=\"font-size: 10pt\">Generous staff discounts</span></li>\n<li><span style=\"font-size: 10pt\">Two paid wellness days off per year </span></li>\n<li><span style=\"font-size: 10pt\">Feeling peckish? We've got you covered with a few snacks provided</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(34, 34, 34); font-size: 10pt; font-weight: bold; text-decoration: underline\">Our Values in Action:</span></p>\n<p><span style=\"color: rgb(34, 34, 34); font-size: 10pt; font-weight: bold\">Good Humans: </span><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">We’re Good Humans, and we do our best to do good in business too. We bring our best selves to work, for our customer, team, and the world around us.</span></p>\n<p><span style=\"color: rgb(34, 34, 34); font-size: 10pt; font-weight: bold\">Driven Dreamers: </span><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">We always innovate, and that goes beyond the bed. We push the boundaries to turn our dreams into your reality.</span></p>\n<p><span style=\"color: rgb(34, 34, 34); font-size: 10pt; font-weight: bold\">Authentic Achievers: </span><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">We pull up our sleeves and get the hard work done, without the fuss. We know who we are, and we work to make the bed better — for everybody.</span></p>\n<p><span style=\"color: rgb(34, 34, 34); font-size: 10pt; font-weight: bold\">Support Crew: </span><span style=\"color: rgb(34, 34, 34); font-size: 10pt\">We’re committed to you, and your sleep. Whether it's a great product, or great service — and when things don’t go to plan, we’re here to make it right.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold; text-decoration: underline\">Ready to Join the Dream Team?</span></p>\n<p><span style=\"font-size: 10pt\">When applying be sure to include your resume and cover letter that showcases why you're the ideal fit for Sheet Society. </span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Applications close end of day Tuesday 2 June, 2026.</span><span style=\"font-size: 10pt\"><span> </span>Shortlisting of candidates will commence prior to this date, so please don’t delay submitting your application. </span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt\">Let’s make every third of our lives spent in bed not just comfortable, but unforgettable. Hop on board and let’s shake up the world of retail together.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt\">We are proud to be an equal-opportunity employer that seeks to recruit, develop and retain the most talented individuals from a variety of backgrounds. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.</span></p>\n<p><br></p>",
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