Automotive Retail Store Associate

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    "departmentLabel": "Retail Store LNK 21",
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    "location": {
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      "state": "Nebraska",
      "postalCode": "68528",
      "addressCountry": "United States"
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    "datePosted": "2026-05-07",
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    "description": "<p><span style=\"font-family: arial, helvetica, sans-serif; font-weight: bold\"><span style=\"color: #470a68; font-size: 18px\">Looking to join our team?  Here’s what we’re looking for!</span></span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">Do you want to help thousands of car enthusiasts, racers, and gearheads create meaningful experiences they’ll remember forever? Enthusiastic about aftermarket auto parts? We are looking for someone who is passionate about selling parts for hot rods, muscle cars, and race cars. We are successful in helping our customers because we relate to everything they do. If you love cars and want to help people build their dreams, we are looking for you! </span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px\">Speedway Motors has been a trusted source for specialty rodding, racing products, and friendly expert advice for over 70 years. With deep roots as a family business, Speedway Motors has grown from a one-man operation to a vertically integrated manufacturer, distributor, and multi-channel retailer of automotive products and we are looking for you to help us continue that tradition!</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px\">We believe strongly in our company values and live them out each day! We work together as <span style=\"font-weight: bold\">One Team </span>across all departments, <span style=\"font-weight: bold\">Choose Positivity </span>in everything we do, put <span style=\"font-weight: bold\">People First</span>, encourage speaking up because <span style=\"font-weight: bold\">You Have a Voice</span>, and above all else we are <span style=\"font-weight: bold\">Driven to Succeed</span>. If you can embrace these values and they align with how you work, then we’d love to chat with you!</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-weight: bold\"><span style=\"color: #470a68; font-size: 18px\">Job overview</span></span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span>We are looking for someone who loves hot rods, muscle cars, or racing and enjoys helping customers build their automotive dreams. This role delivers exceptional customer service through product guidance, order processing, inventory handling, and light product repair in a team‑oriented, values‑driven environment. Employees enjoy strong benefits, growth opportunities, and the chance to be part of a supportive, family‑rooted company with over 70 years of automotive expertise.</span><span> </span>The Retail Store Associate is responsible for a high level of quality service for internal and external customers, accurate processing of returns, orders and product information. During down time, this position will repair, label and stamp parts as needed.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-weight: bold\"><span style=\"color: #470a68; font-size: 18px\">Here are the specifics:</span></span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><span>Provide knowledgeable, customer-focused support by answering product and service questions in person and by phone; recommend appropriate products and proactively upsell complementary items based on customer needs and vehicle applications.</span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><span><span>Accurately enter customer orders into the SOP system; process payments, returns, refunds, and exchanges while ensuring correct pricing, charges, and change.</span></span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><span><span>Retrieve products from the warehouse to fulfill customer orders; prepare </span><span>accurate</span><span> invoices and deliver products to the </span><span>appropriate internal</span><span> or external location.</span></span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><span><span>Create, process, and track loan tickets as needed; retrieve loaned products and deliver them to the Customer Experience (CX) team. Reverse loan tickets upon return and restock merchandise in designated locations</span></span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><span><span>Identify</span><span>, research, and resolve customer concerns; follow up on open inquiries to ensure </span><span>timely</span><span> and satisfactory resolution.</span></span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><span><span>Route returned products to Quality Control (QC) for inspection and, once disposition is </span><span>determined</span><span>, ensure items are placed in the correct inventory location.</span></span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><span><span>Recognize and document customer or operational trends; communicate insights to Purchasing and CX leadership and recommend process improvements as </span><span>appropriate.</span></span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><span><span>Safely </span><span>operate</span><span> </span><span>material-handling</span><span> equipment—including pallet jacks, tuggers, bicycles, and forklifts (if certified)—to retrieve and move products.</span></span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><span><span>Assist</span><span> with light product repairs, labeling, stamping, or preparation as needed.</span></span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><span><span>Support special projects and operational tasks during downtime to </span><span>maintain</span><span> efficiency and organization.</span></span></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><span><span>Maintain regular, reliable attendance and adhere to all safety and operational standards.</span></span></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><span><span>Adhere to all company policies, procedures, and safety protocols.</span></span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><span><span>Take ownership of assigned responsibilities and follow through on commitments.</span></span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><span><span>Embrace and live out Speedway Motors core values.</span></span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><span><span>Adapt to changing priorities and </span><span>demonstrate</span><span> flexibility in a dynamic work setting.</span></span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><span><span>Seek opportunities for continuous improvement and professional growth.</span></span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><span><span>Perform </span><span>additional</span><span> duties as assigned to support business needs.</span></span></span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-weight: bold\"><span style=\"color: #470a68; font-size: 18px\">We’ll take care of you – here's how!</span></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px\">We put our employees first, and care about your well-being and personal life. From a competitive benefits package and 401k plan to growth opportunities, we have your best interest in mind, always.</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><span style=\"color: #222222\">Comprehensive Health, Dental and Vision Insurance</span></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><span style=\"color: #222222\">Retirement Plan with Company Match</span></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><span style=\"color: #222222\">Paid Time Off</span></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><span style=\"color: #222222\">Paid Holidays</span></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><span style=\"color: #222222\">Continuing Education Reimbursement</span></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><span style=\"color: #222222\">Wellness Program and Healthy Living Reimbursement</span></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><span style=\"color: #222222\">Discount on Speedway Motors Product, Rent Discount for all Speedway Properties, and Referral Bonuses.</span></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><span style=\"color: #222222\">Growth Opportunities</span></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><span style=\"color: #222222\">Paid Parental Leave</span></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><span style=\"color: #222222\">An <em>extremely </em>supportive team</span></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><span style=\"color: #222222\">Opportunity to utilize your strengths and be creative</span></span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"><span style=\"color: #222222\"> </span></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-weight: bold\"><span style=\"color: #470a68; font-size: 18px\">Work Environment</span></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-weight: bold\"><br></span><br></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Able to safely operate powered equipment following established procedures.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Occasional bending/reaching, twisting.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Occasional overhead reach.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Must be able to constantly pinch, grasp and do fine manipulations with fingers to use computer, write, move and repair product(s).</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span><span>This role is performed in a retail environment and typically involves a combination of sitting and standing while </span><span>assisting</span><span> customers in-store and over the phone.</span></span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span><span>Must be able to </span><span>lift up</span><span> to 50 pounds at times and rarely push/pull up to 100 lbs.</span></span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span><span>Regular use of standard office equipment such as computers, phones, printers, and filing cabinets.</span></span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span><span>Work</span><span> is performed in a mixed retail, office, and warehouse environment with moderate </span><span>exposure</span><span> to noise or </span><span>hazard work</span><span>.</span></span></span></li>\n</ul>\n<p><span style=\"color: rgb(34, 34, 34); font-family: arial, helvetica, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-weight: bold\"><span style=\"color: #470a68; font-size: 18px\">What you’ll need to succeed in this position:</span></span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><span>High School Diploma or GED required.</span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><span>1 year experience in customer service or similar environment.</span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><span>Must be able to communicate effectively both verbally and written in the English language.</span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><span>Strong attention to detail and able to follow established procedures.</span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><span>Basic computer skills and ability to learn order entry and point-of-sale (POS) systems.</span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><span>Able to work independently as well as effectively in a team environment.</span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><span>Able to resolve problems in a timely manner, gather and analyze information skillfully and develop alternative solutions and provide excellent customer service skills.</span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><span><span>Exposure to automotive products, vehicles, tools, or related industries (professional or personal interest) preferred.</span></span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><span>Comfortable learning technical product information and asking questions to build knowledge.</span></span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"> </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">If this sounds like you, we would love you to join our Speedway Team! Please include your resume and cover letter to help us get to know you better.</span></p>\n<p><br><br></p>\n<p><br></p>\n<p><span style=\"color: rgb(71, 10, 104); font-family: arial, helvetica, sans-serif\"><span style=\"font-weight: bold\"><span>About Speedway Motors:</span></span><span> </span></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"><span>Speedway Motors is the oldest speed shop in the USA. We’re one of the biggest, too, and we help millions of car enthusiasts, racers, and gearheads create meaningful experiences they’ll remember forever. With their friends, with their families, and in their community. We take that mission seriously, and it brings exciting problems to solve. See us in action at: </span><a href=\"http://www.speedwaymotors.com/\" target=\"_blank\" rel=\"noopener noreferrer\"><span><span>www.speedwaymotors.com</span></span></a><span>.</span><span> </span></span></p>",
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