Home › Companies › eXp World Holdings Inc. › eXpert Care Desk, Concierge - Part Time - (TEMP) - (REMOTE)
eXpert Care Desk, Concierge - Part Time - (TEMP) - (REMOTE)
eXp World Holdings Inc. · Remote (United States), United States · Remote · Active · Rippling ATS
Job facts
| Field | Value |
|---|---|
| Company | eXp World Holdings Inc. |
| Title | eXpert Care Desk, Concierge - Part Time - (TEMP) - (REMOTE) |
| Normalized title | - |
| Department / team | Expert Care Desk |
| Location | United States |
| Work model | Remote / Remote |
| Employment type | - |
| Salary | - |
| Status | active |
| ATS provider | Rippling ATS |
| Posted / first seen | 2026-06-15 / 2026-06-16 |
| Changed / last seen | 2026-06-21 / 2026-06-21 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from eXp World Holdings Inc.. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Rippling ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| Department jobs | Active postings in Expert Care Desk. | Open |
| Work model jobs | Active Remote postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | eXp World Holdings Inc. |
| Source | 23755a25-788d-4d5b-9462-4bea821f529b |
| ATS provider | Rippling ATS |
Description
company
We are one of the first work-from-anywhere companies with 2,000+ team members utilizing our virtual office called eXp World. This role is work-from-anywhere in Central Time US.
**Please note: This is a 6-month, fixed-term contract position. Candidates must be available to work 10:30 AM – 2:30 PM CST.*
Who is eXp?
Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things. Come join us!
role
What you will do:
Providing white glove service to the agents in our virtual environment and assisting the agents with questions through our in the world ticketing system. Helping to direct agents to where they need to go for help in different areas of our company.
How you will make an impact:
Serve as the first point of contact for agent inquiries via phone, email, virtual office and live chat. Provide timely and accurate responses to level 1 questions. Efficiently resolve agent issues, providing solutions that enhance their overall experience. Escalate complex issues to the relevant departments or senior staff as needed. Knowledge of joining application, onboarding process, and all eXp tools and resources Support all departments in addressing their Level 1 inquiries Provide exceptional, white-glove service to agents, consistently striving for the highest feedback ratings. Leverage the CRM ticketing system to meticulously document detailed and accurate notes on interactions with agents. How you will grab our attention:
High school diploma required or equivalent years of applicable experience 0-2 years experience Real Estate experience strongly preferred Excellent written and verbal communication skills Excellent organizational skills Strong knowledge of Microsoft Office/Google Suite Real Estate experience preferred Excellent written and verbal communication skills Problem Solving Skills 2+ years in the Customer Service industry
If you think you’d make a great match for this position but don’t meet all the requirements, we would still encourage you to apply!
What eXp provides:
Fully remote environment Company provided equipment
EEO Statement:
We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, eXp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local, state or local law.
Full job record
| Job ID | 5cb1b22a6b2540258625477b78fea3d52584b282 |
| Org ID | f8c5b637-fabe-40a1-8de2-84f476cefed6 |
| Source ID | 23755a25-788d-4d5b-9462-4bea821f529b |
| Board ID | 23755a25-788d-4d5b-9462-4bea821f529b |
| Provider | rippling |
| Provider Job Key | ac55d32f-219c-4737-a8c8-be2fe44e3278 |
| Title | eXpert Care Desk, Concierge - Part Time - (TEMP) - (REMOTE) |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Remote (United States), United States |
| Department | Expert Care Desk |
| Team | — |
| Employment Type | — |
| Workplace Type | remote |
| Remote Policy | remote |
| Country | United States |
| Region | — |
| City | — |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://ats.rippling.com/exp-jobs/jobs/ac55d32f-219c-4737-a8c8-be2fe44e3278 |
| Apply URL | https://ats.rippling.com/exp-jobs/jobs/ac55d32f-219c-4737-a8c8-be2fe44e3278 |
| First Seen At | 2026-06-16 08:43:51Z |
| Last Seen At | 2026-06-21 10:07:52Z |
| Last Checked At | 2026-06-21 10:07:52Z |
| Last Changed At | 2026-06-21 10:07:52Z |
| Inactive At | — |
| Source Posted At | 2026-06-15 20:49:18Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=rippling/board=exp-jobs/date=2026-06-21/2026-06-21T10-07-50-398Z-e3e64ef0f0a079acde09ab8fabdc1ac2f8269853b24e8d5cea70f8ff6fdeecaa.json |
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"role": "<meta><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:14pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:14pt;white-space:pre-wrap;\">What you will do:</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Providing white glove service to the agents in our virtual environment and assisting the agents with questions through our in the world ticketing system. 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</em></i></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:14pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:14pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:14pt;white-space:pre-wrap;\">What eXp provides:</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Fully remote environment</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Company provided equipment</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><i><em style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">EEO Statement:</em></i></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><i><em style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, eXp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local, state or local law.</em></i></p>",
"company": "<meta><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><i><em style=\"color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:12pt;white-space:pre-wrap;\">We are one of the first work-from-anywhere companies with 2,000+ team members utilizing our virtual office called eXp World. This role is work-from-anywhere in Central Time US. </em></i></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"font-size:12pt;white-space:pre-wrap;\">**Please note: This is a 6-month, fixed-term contract position. Candidates must be available to work 10:30 AM – 2:30 PM CST.*</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:14pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"color:rgb(0,0,0);font-size:14pt;white-space:pre-wrap;\">Who is eXp?</strong></b><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\"> </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things.</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Come join us! </span></p>"
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Rendered from the bluedoor Job Postings API. Reproduce it:
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