Home › Companies › Fa Eqec Saasfaprod1 Fa Ocs Oraclecloud Com CX 2 › Referral Agent - Clinic Referral Agents
Referral Agent - Clinic Referral Agents
Fa Eqec Saasfaprod1 Fa Ocs Oraclecloud Com CX 2 · Helena, MT, United States; St. Peter's Health, Helena, MT, US · Hybrid · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Fa Eqec Saasfaprod1 Fa Ocs Oraclecloud Com CX 2 |
| Title | Referral Agent - Clinic Referral Agents |
| Normalized title | - |
| Department / team | Corporate |
| Location | Helena, MT, United States |
| Work model | Hybrid / Hybrid |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-05-28 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Fa Eqec Saasfaprod1 Fa Ocs Oraclecloud Com CX 2. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Helena. | Open |
| Department jobs | Active postings in Corporate. | Open |
| Work model jobs | Active Hybrid postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Fa Eqec Saasfaprod1 Fa Ocs Oraclecloud Com CX 2 |
| Source | cfb51994-670a-44a8-8b6d-a669a7cd8dcd |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
Full time and per-diem roles available.
This position is eligible for hybrid-remote/onsite work with initial onsite training period required and periodic onsite presence required. Schedule flexibility i.e. morning/evening/weekend hours available.
The Referral Agent is responsible for coordinating timely, accurate, and patient-centered scheduling of referrals and appointments within St. Peter’s Health Medical Group. Serving as a key point of contact for patients, providers, and care teams, this role helps ensure a seamless patient experience by managing scheduling activities, obtaining and verifying patient information, and communicating important appointment details and visit instructions.
This position works collaboratively with clinic teams and departments across the organization to support efficient scheduling workflows, maximize provider schedules, and ensure continuity of care. The Referral Agent delivers exceptional customer service while handling incoming calls, coordinating referrals, and assisting patients with questions regarding appointments, directions, preparation instructions, and payment expectations.
The ideal candidate demonstrates strong communication, organizational, and multitasking skills with the ability to work effectively in a fast-paced healthcare environment. Healthcare scheduling, customer service, or medical office experience is preferred. This position may be eligible for a hybrid remote/onsite schedule following completion of onsite training requirements.
KNOWLEDGE/EXPERIENCE: High school graduate, HiSET or GED preferred. 1-2 years of Hospital admissions or physicians office experience preferred or 1 plus years professional work experience required. Experience in customer service or scheduling departments in a healthcare setting highly preferred. Medical terminology preferred.
This position is eligible for hybrid-remote/onsite work with initial onsite training period required and periodic onsite presence required. Schedule flexibility i.e. morning/evening/weekend hours available.
EDUCATION: High school education, HiSET or GED equivalent preferred.
LICENSE/CERTIFICATION/REGISTRY: None.
APTITUDES: Demonstrated ability to communicate in a professional and courteous manner with all customers. Demonstrated ability to effectively complete assigned work while experiencing multiple interruptions. Demonstrated ability to manage complex and multiple tasks within assigned time period and the ability to be flexible as the work load demands and to work with a variety of personnel. Demonstrated ability to work independently with minimal direction, perform detailed assignments and compile information with accuracy. Ability to deal with multiple stressors, deadlines, and difficult situations while meeting patient’s needs and providing superior customer service to all. Ability to work as a team player.
Qualifications
KNOWLEDGE/EXPERIENCE: High school graduate, HiSET or GED preferred. 1-2 years of Hospital admissions or physicians office experience preferred or 1 plus years professional work experience required. Experience in customer service or scheduling departments in a healthcare setting highly preferred. Medical terminology preferred. Must possess interpersonal skills necessary to communicate effectively and efficiently in a courteous and considerate manner. Impeccable personal honesty, integrity and confidentiality are essential.
This position is eligible for hybrid-remote/onsite work with initial onsite training period required and periodic onsite presence required. Schedule flexibility i.e. morning/evening/weekend hours available.
EDUCATION: High school education, HiSET or GED equivalent preferred.
LICENSE/CERTIFICATION/REGISTRY: None.
Full job record
| Job ID | 5cb07b5dc0602617ea50203593b999fc4494ca2f |
| Org ID | c86333a7-14d2-457c-be52-3f9d3004ffaa |
| Source ID | cfb51994-670a-44a8-8b6d-a669a7cd8dcd |
| Board ID | cfb51994-670a-44a8-8b6d-a669a7cd8dcd |
| Provider | oracle_hcm |
| Provider Job Key | 23948 |
| Title | Referral Agent - Clinic Referral Agents |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Helena, MT, United States; St. Peter's Health, Helena, MT, US |
| Department | Corporate |
| Team | — |
| Employment Type | full_time |
| Workplace Type | hybrid |
| Remote Policy | hybrid |
| Country | United States |
| Region | MT |
| City | Helena |
| Salary Raw | Description Full time and per-diem roles available. This position is eligible for hybrid-remote/onsite work with initial onsite training period required and periodic onsite presence required. Schedule flexibility i.e. morning/evening/weekend hours available. The Referral Agent is responsible for coordinating timely, accurate, and patient-centered scheduling of referrals and appointments within St. Peter’s Health Medical Group. Serving as a key point of contact for patients, providers, and care teams, this role helps ensure a seamless patient experience by managing scheduling activities, obtaining and verifying patient information, and communicating important appointment details and visit instructions. This position works collaboratively with clinic teams and departments across the organization to support efficient scheduling workflows, maximize provider schedules, and ensure continuity of care. The Referral Agent delivers exceptional customer service while handling incoming calls, coordinating referrals, and assisting patients with questions regarding appointments, directions, preparation instructions, and payment expectations. The ideal candidate demonstrates strong communication, organizational, and multitasking skills with the ability to work effectively in a fast-paced healthcare environment. Healthcare scheduling, customer service, or medical office experience is preferred. This position may be eligible for a hybrid remote/onsite schedule following completion of onsite training requirements. KNOWLEDGE/EXPERIENCE: High school graduate, HiSET or GED preferred. 1-2 years of Hospital admissions or physicians office experience preferred or 1 plus years professional work experience required. Experience in customer service or scheduling departments in a healthcare setting highly preferred. Medical terminology preferred. This position is eligible for hybrid-remote/onsite work with initial onsite training period required and periodic onsite presence required. Schedule flexibility i.e. morning/evening/weekend hours available. EDUCATION: High school education, HiSET or GED equivalent preferred. LICENSE/CERTIFICATION/REGISTRY: None. APTITUDES: Demonstrated ability to communicate in a professional and courteous manner with all customers. Demonstrated ability to effectively complete assigned work while experiencing multiple interruptions. Demonstrated ability to manage complex and multiple tasks within assigned time period and the ability to be flexible as the work load demands and to work with a variety of personnel. Demonstrated ability to work independently with minimal direction, perform detailed assignments and compile information with accuracy. Ability to deal with multiple stressors, deadlines, and difficult situations while meeting patient’s needs and providing superior customer service to all. Ability to work as a team player. Qualifications KNOWLEDGE/EXPERIENCE: High school graduate, HiSET or GED preferred. 1-2 years of Hospital admissions or physicians office experience preferred or 1 plus years professional work experience required. Experience in customer service or scheduling departments in a healthcare setting highly preferred. Medical terminology preferred. Must possess interpersonal skills necessary to communicate effectively and efficiently in a courteous and considerate manner. Impeccable personal honesty, integrity and confidentiality are essential. This position is eligible for hybrid-remote/onsite work with initial onsite training period required and periodic onsite presence required. Schedule flexibility i.e. morning/evening/weekend hours available. EDUCATION: High school education, HiSET or GED equivalent preferred. LICENSE/CERTIFICATION/REGISTRY: None. |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://fa-eqec-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2/job/23948 |
| Apply URL | https://fa-eqec-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2/job/23948 |
| First Seen At | 2026-05-31 18:10:40Z |
| Last Seen At | 2026-06-06 11:11:12Z |
| Last Checked At | 2026-06-06 11:11:12Z |
| Last Changed At | 2026-06-06 11:11:12Z |
| Inactive At | — |
| Source Posted At | 2026-05-28 18:53:29Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=fa-eqec-saasfaprod1.fa.ocs.oraclecloud.com|CX_2/date=2026-06-06/2026-06-06T11-11-04-056Z-b4785d2e94fdde20563f5563e1239ed48ce7d131771bf162668f17463a97b843.json |
Event Fields
{
"content_hash": "db160971ce241b757388ea04c52b71bde40dfc56176e41a79218feb0e82ebeca",
"source_hash": "f5add2295b71d98f533ad6accb2195b7619c8ec0371947f8096b0dad85b0d500",
"last_changed_at": "2026-06-06T11:11:12.207Z",
"active_status": "active"
}Parsed Structured
{
"language": "en",
"location": {
"raw": "Helena, MT, United States",
"city": "Helena",
"region": "MT",
"country": "United States",
"is_remote": false,
"confidence": 0.8
},
"salary_max": null,
"salary_min": null,
"inferred_at": "2026-06-06T11:11:12.158Z",
"launch_scope": {
"reason": "english_us_canada",
"included": true,
"language": "en",
"location": {
"raw": "Helena, MT, United States",
"city": "Helena",
"region": "MT",
"country": "United States",
"is_remote": false,
"confidence": 0.8
},
"countries": [
"United States"
]
},
"remote_policy": "hybrid",
"salary_period": null,
"workplace_type": "hybrid",
"salary_currency": null
}Extensions
{}Native Structured
{
"detail": {
"Id": "23948",
"Title": "Referral Agent - Clinic Referral Agents",
"media": [],
"skills": [],
"JobType": null,
"Category": "Corporate",
"JobGrade": null,
"JobLevel": null,
"JobShift": null,
"WorkDays": null,
"WorkHours": null,
"WorkYears": null,
"Department": null,
"HotJobFlag": false,
"StudyLevel": "High School Graduate",
"WorkMonths": null,
"WorkerType": null,
"GeographyId": 300000003414518,
"JobFamilyId": 300000031138203,
"JobFunction": "Revenue Cycle Admitting and Patient Registration",
"JobSchedule": "Full time",
"BusinessUnit": null,
"ContractType": null,
"Organization": null,
"TrendingFlag": false,
"workLocation": [
{
"Country": "US",
"Region1": "Lewis and Clark",
"Region2": "MT",
"Region3": null,
"Building": null,
"Latitude": "46.58349",
"Longitude": "-112.0412",
"LocationId": 300000003289218,
"PostalCode": "59601",
"TownOrCity": "Helena",
"AddressLine1": "2475 E Broadway St",
"AddressLine2": null,
"AddressLine3": null,
"AddressLine4": null,
"LocationName": "St. Peter's Health"
}
],
"ContentLocale": "en",
"HiringManager": null,
"LegalEmployer": null,
"RequisitionId": 300000131211770,
"WorkplaceType": "Hybrid",
"BusinessUnitId": 300000003289329,
"OrganizationId": 300000003289329,
"GeographyNodeId": 300000126597935,
"JobFunctionCode": "RCA",
"LegalEmployerId": 300000003372012,
"PrimaryLocation": "Helena, MT, United States",
"RequisitionType": "Hourly",
"NumberOfOpenings": null,
"WorkplaceTypeCode": "ORA_HYBRID",
"BeFirstToApplyFlag": false,
"otherWorkLocations": [],
"secondaryLocations": [],
"ExternalContactName": null,
"ShortDescriptionStr": "",
"ExternalContactEmail": null,
"ExternalPostedEndDate": null,
"OtherRequisitionTitle": null,
"requisitionFlexFields": [],
"ApplyWhenNotPostedFlag": null,
"DomesticTravelRequired": null,
"ExternalDescriptionStr": "<p><strong>Full time and per-diem roles available. </strong><br><br><strong>This position is eligible for hybrid-remote/onsite work with initial onsite training period required and periodic onsite presence required. Schedule flexibility i.e. morning/evening/weekend hours available.</strong><br><br>The Referral Agent is responsible for coordinating timely, accurate, and patient-centered scheduling of referrals and appointments within St. Peter’s Health Medical Group. Serving as a key point of contact for patients, providers, and care teams, this role helps ensure a seamless patient experience by managing scheduling activities, obtaining and verifying patient information, and communicating important appointment details and visit instructions.</p><p>This position works collaboratively with clinic teams and departments across the organization to support efficient scheduling workflows, maximize provider schedules, and ensure continuity of care. The Referral Agent delivers exceptional customer service while handling incoming calls, coordinating referrals, and assisting patients with questions regarding appointments, directions, preparation instructions, and payment expectations.</p><p>The ideal candidate demonstrates strong communication, organizational, and multitasking skills with the ability to work effectively in a fast-paced healthcare environment. Healthcare scheduling, customer service, or medical office experience is preferred. This position may be eligible for a hybrid remote/onsite schedule following completion of onsite training requirements.<br><br><strong>KNOWLEDGE/EXPERIENCE: </strong>High school graduate, HiSET or GED preferred. 1-2 years of Hospital admissions or physicians office experience preferred or 1 plus years professional work experience required. Experience in customer service or scheduling departments in a healthcare setting highly preferred. Medical terminology preferred. </p><p><br>This position is eligible for hybrid-remote/onsite work with initial onsite training period required and periodic onsite presence required. Schedule flexibility i.e. morning/evening/weekend hours available.</p><p><strong>EDUCATION: </strong>High school education, HiSET or GED equivalent preferred. </p><p><strong>LICENSE/CERTIFICATION/REGISTRY: </strong> None.</p><p><strong>APTITUDES:</strong> Demonstrated ability to communicate in a professional and courteous manner with all customers. Demonstrated ability to effectively complete assigned work while experiencing multiple interruptions. Demonstrated ability to manage complex and multiple tasks within assigned time period and the ability to be flexible as the work load demands and to work with a variety of personnel. Demonstrated ability to work independently with minimal direction, perform detailed assignments and compile information with accuracy. Ability to deal with multiple stressors, deadlines, and difficult situations while meeting patient’s needs and providing superior customer service to all. Ability to work as a team player.<br> </p>",
"ObjectVerNumberProfile": null,
"PrimaryLocationCountry": "US",
"CorporateDescriptionStr": "",
"ExternalPostedStartDate": "2026-05-28T18:53:29+00:00",
"ExternalQualificationsStr": "<p><strong>KNOWLEDGE/EXPERIENCE: </strong>High school graduate, HiSET or GED preferred. 1-2 years of Hospital admissions or physicians office experience preferred or 1 plus years professional work experience required. Experience in customer service or scheduling departments in a healthcare setting highly preferred. Medical terminology preferred. Must possess interpersonal skills necessary to communicate effectively and efficiently in a courteous and considerate manner. Impeccable personal honesty, integrity and confidentiality are essential.</p><p>This position is eligible for hybrid-remote/onsite work with initial onsite training period required and periodic onsite presence required. Schedule flexibility i.e. morning/evening/weekend hours available.</p><p><strong>EDUCATION: </strong>High school education, HiSET or GED equivalent preferred.</p><p><strong>LICENSE/CERTIFICATION/REGISTRY:</strong> None.</p>",
"InternalQualificationsStr": "<p><strong>KNOWLEDGE/EXPERIENCE: </strong>High school graduate, HiSET or GED preferred. 1-2 years of Hospital admissions or physicians office experience preferred or 1 plus years professional work experience required. Experience in customer service or scheduling departments in a healthcare setting highly preferred. Medical terminology preferred. Must possess interpersonal skills necessary to communicate effectively and efficiently in a courteous and considerate manner. Impeccable personal honesty, integrity and confidentiality are essential.</p><p>This position is eligible for hybrid-remote/onsite work with initial onsite training period required and periodic onsite presence required. Schedule flexibility i.e. morning/evening/weekend hours available.</p><p><strong>EDUCATION: </strong>High school education, HiSET or GED equivalent preferred.</p><p><strong>LICENSE/CERTIFICATION/REGISTRY:</strong> None.</p>",
"OrganizationDescriptionStr": "",
"primaryLocationCoordinates": [
{
"Latitude": "46.58976",
"Longitude": "-112.02065",
"CountryCode": "US",
"GeographyId": 300000003414518,
"GeographyNodeId": 300000126597935
}
],
"ExternalResponsibilitiesStr": "",
"InternalResponsibilitiesStr": "",
"InternationalTravelRequired": null
},
"list_job": {
"Id": "23948",
"Title": "Referral Agent - Clinic Referral Agents",
"JobType": null,
"Distance": 1779926400000,
"JobShift": null,
"Language": "US",
"WorkDays": null,
"JobFamily": null,
"Relevancy": 6,
"WorkHours": null,
"Department": null,
"HotJobFlag": false,
"PostedDate": "2026-05-28",
"StudyLevel": null,
"WorkerType": null,
"GeographyId": 300000003414518,
"JobFunction": null,
"JobSchedule": null,
"BusinessUnit": null,
"ContractType": null,
"ManagerLevel": null,
"Organization": null,
"TrendingFlag": false,
"workLocation": [
{
"Country": "US",
"Region1": "Lewis and Clark",
"Region2": "MT",
"Region3": null,
"Building": null,
"Latitude": 46.58349,
"Longitude": -112.0412,
"LocationId": 300000003289218,
"PostalCode": "59601",
"TownOrCity": "Helena",
"AddressLine1": "2475 E Broadway St",
"AddressLine2": null,
"AddressLine3": null,
"AddressLine4": null,
"LocationName": "St. Peter's Health"
}
],
"LegalEmployer": null,
"MediaThumbURL": null,
"WorkplaceType": "Hybrid",
"BusinessUnitId": 300000003289329,
"OrganizationId": 300000003289329,
"PostingEndDate": null,
"LegalEmployerId": 300000003372012,
"PrimaryLocation": "Helena, MT, United States",
"WorkDurationYears": null,
"WorkplaceTypeCode": "ORA_HYBRID",
"BeFirstToApplyFlag": false,
"WorkDurationMonths": null,
"otherWorkLocations": [],
"secondaryLocations": [],
"ShortDescriptionStr": "",
"requisitionFlexFields": [],
"DomesticTravelRequired": null,
"PrimaryLocationCountry": "US",
"ExternalQualificationsStr": null,
"ExternalResponsibilitiesStr": null,
"InternationalTravelRequired": null
},
"detail_meta": {
"url": "https://fa-eqec-saasfaprod1.fa.ocs.oraclecloud.com/hcmRestApi/resources/latest/recruitingCEJobRequisitionDetails?expand=all&onlyData=true&finder=ById;Id=%2223948%22,siteNumber=CX_2",
"http_status": 200,
"content_type": "application/json",
"response_bytes": 8107
},
"detail_errors": []
}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/5cb07b5dc0602617ea50203593b999fc4494ca2f?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/c86333a7-14d2-457c-be52-3f9d3004ffaaJSONGET https://api.bluedoor.sh/job-postings/v1/sources/cfb51994-670a-44a8-8b6d-a669a7cd8dcdJSONGET https://api.bluedoor.sh/job-postings/v1/jobs/5cb07b5dc0602617ea50203593b999fc4494ca2f/eventsJSON