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HomeCompaniesFa Eqec Saasfaprod1 Fa Ocs Oraclecloud Com CX 2Referral Agent - Clinic Referral Agents

Referral Agent - Clinic Referral Agents

Fa Eqec Saasfaprod1 Fa Ocs Oraclecloud Com CX 2 · Helena, MT, United States; St. Peter's Health, Helena, MT, US · Hybrid · Active · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyFa Eqec Saasfaprod1 Fa Ocs Oraclecloud Com CX 2
TitleReferral Agent - Clinic Referral Agents
Normalized title-
Department / teamCorporate
LocationHelena, MT, United States
Work modelHybrid / Hybrid
Employment typeFull Time
Salary-
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-05-28 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Fa Eqec Saasfaprod1 Fa Ocs Oraclecloud Com CX 2.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Helena.Open
Department jobsActive postings in Corporate.Open
Work model jobsActive Hybrid postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyFa Eqec Saasfaprod1 Fa Ocs Oraclecloud Com CX 2
Sourcecfb51994-670a-44a8-8b6d-a669a7cd8dcd
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description Full time and per-diem roles available. This position is eligible for hybrid-remote/onsite work with initial onsite training period required and periodic onsite presence required. Schedule flexibility i.e. morning/evening/weekend hours available. The Referral Agent is responsible for coordinating timely, accurate, and patient-centered scheduling of referrals and appointments within St. Peter’s Health Medical Group. Serving as a key point of contact for patients, providers, and care teams, this role helps ensure a seamless patient experience by managing scheduling activities, obtaining and verifying patient information, and communicating important appointment details and visit instructions. This position works collaboratively with clinic teams and departments across the organization to support efficient scheduling workflows, maximize provider schedules, and ensure continuity of care. The Referral Agent delivers exceptional customer service while handling incoming calls, coordinating referrals, and assisting patients with questions regarding appointments, directions, preparation instructions, and payment expectations. The ideal candidate demonstrates strong communication, organizational, and multitasking skills with the ability to work effectively in a fast-paced healthcare environment. Healthcare scheduling, customer service, or medical office experience is preferred. This position may be eligible for a hybrid remote/onsite schedule following completion of onsite training requirements. KNOWLEDGE/EXPERIENCE: High school graduate, HiSET or GED preferred. 1-2 years of Hospital admissions or physicians office experience preferred or 1 plus years professional work experience required. Experience in customer service or scheduling departments in a healthcare setting highly preferred. Medical terminology preferred. This position is eligible for hybrid-remote/onsite work with initial onsite training period required and periodic onsite presence required. Schedule flexibility i.e. morning/evening/weekend hours available. EDUCATION: High school education, HiSET or GED equivalent preferred. LICENSE/CERTIFICATION/REGISTRY: None. APTITUDES: Demonstrated ability to communicate in a professional and courteous manner with all customers. Demonstrated ability to effectively complete assigned work while experiencing multiple interruptions. Demonstrated ability to manage complex and multiple tasks within assigned time period and the ability to be flexible as the work load demands and to work with a variety of personnel. Demonstrated ability to work independently with minimal direction, perform detailed assignments and compile information with accuracy. Ability to deal with multiple stressors, deadlines, and difficult situations while meeting patient’s needs and providing superior customer service to all. Ability to work as a team player. Qualifications KNOWLEDGE/EXPERIENCE: High school graduate, HiSET or GED preferred. 1-2 years of Hospital admissions or physicians office experience preferred or 1 plus years professional work experience required. Experience in customer service or scheduling departments in a healthcare setting highly preferred. Medical terminology preferred. Must possess interpersonal skills necessary to communicate effectively and efficiently in a courteous and considerate manner. Impeccable personal honesty, integrity and confidentiality are essential. This position is eligible for hybrid-remote/onsite work with initial onsite training period required and periodic onsite presence required. Schedule flexibility i.e. morning/evening/weekend hours available. EDUCATION: High school education, HiSET or GED equivalent preferred. LICENSE/CERTIFICATION/REGISTRY: None.

Full job record

Job ID5cb07b5dc0602617ea50203593b999fc4494ca2f
Org IDc86333a7-14d2-457c-be52-3f9d3004ffaa
Source IDcfb51994-670a-44a8-8b6d-a669a7cd8dcd
Board IDcfb51994-670a-44a8-8b6d-a669a7cd8dcd
Provideroracle_hcm
Provider Job Key23948
TitleReferral Agent - Clinic Referral Agents
Normalized Title
Statusactive
Activeyes
Location TextHelena, MT, United States; St. Peter's Health, Helena, MT, US
DepartmentCorporate
Team
Employment Typefull_time
Workplace Typehybrid
Remote Policyhybrid
CountryUnited States
RegionMT
CityHelena
Salary RawDescription Full time and per-diem roles available. This position is eligible for hybrid-remote/onsite work with initial onsite training period required and periodic onsite presence required. Schedule flexibility i.e. morning/evening/weekend hours available. The Referral Agent is responsible for coordinating timely, accurate, and patient-centered scheduling of referrals and appointments within St. Peter’s Health Medical Group. Serving as a key point of contact for patients, providers, and care teams, this role helps ensure a seamless patient experience by managing scheduling activities, obtaining and verifying patient information, and communicating important appointment details and visit instructions. This position works collaboratively with clinic teams and departments across the organization to support efficient scheduling workflows, maximize provider schedules, and ensure continuity of care. The Referral Agent delivers exceptional customer service while handling incoming calls, coordinating referrals, and assisting patients with questions regarding appointments, directions, preparation instructions, and payment expectations. The ideal candidate demonstrates strong communication, organizational, and multitasking skills with the ability to work effectively in a fast-paced healthcare environment. Healthcare scheduling, customer service, or medical office experience is preferred. This position may be eligible for a hybrid remote/onsite schedule following completion of onsite training requirements. KNOWLEDGE/EXPERIENCE: High school graduate, HiSET or GED preferred. 1-2 years of Hospital admissions or physicians office experience preferred or 1 plus years professional work experience required. Experience in customer service or scheduling departments in a healthcare setting highly preferred. Medical terminology preferred. This position is eligible for hybrid-remote/onsite work with initial onsite training period required and periodic onsite presence required. Schedule flexibility i.e. morning/evening/weekend hours available. EDUCATION: High school education, HiSET or GED equivalent preferred. LICENSE/CERTIFICATION/REGISTRY: None. APTITUDES: Demonstrated ability to communicate in a professional and courteous manner with all customers. Demonstrated ability to effectively complete assigned work while experiencing multiple interruptions. Demonstrated ability to manage complex and multiple tasks within assigned time period and the ability to be flexible as the work load demands and to work with a variety of personnel. Demonstrated ability to work independently with minimal direction, perform detailed assignments and compile information with accuracy. Ability to deal with multiple stressors, deadlines, and difficult situations while meeting patient’s needs and providing superior customer service to all. Ability to work as a team player. Qualifications KNOWLEDGE/EXPERIENCE: High school graduate, HiSET or GED preferred. 1-2 years of Hospital admissions or physicians office experience preferred or 1 plus years professional work experience required. Experience in customer service or scheduling departments in a healthcare setting highly preferred. Medical terminology preferred. Must possess interpersonal skills necessary to communicate effectively and efficiently in a courteous and considerate manner. Impeccable personal honesty, integrity and confidentiality are essential. This position is eligible for hybrid-remote/onsite work with initial onsite training period required and periodic onsite presence required. Schedule flexibility i.e. morning/evening/weekend hours available. EDUCATION: High school education, HiSET or GED equivalent preferred. LICENSE/CERTIFICATION/REGISTRY: None.
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://fa-eqec-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2/job/23948
Apply URLhttps://fa-eqec-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2/job/23948
First Seen At2026-05-31 18:10:40Z
Last Seen At2026-06-06 11:11:12Z
Last Checked At2026-06-06 11:11:12Z
Last Changed At2026-06-06 11:11:12Z
Inactive At
Source Posted At2026-05-28 18:53:29Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=fa-eqec-saasfaprod1.fa.ocs.oraclecloud.com|CX_2/date=2026-06-06/2026-06-06T11-11-04-056Z-b4785d2e94fdde20563f5563e1239ed48ce7d131771bf162668f17463a97b843.json
Event Fields
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Parsed Structured
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Extensions
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Native Structured
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