Travel Specialist - Corporate (Las Vegas)

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        "LocationName": "Caesars Las Vegas_Corporate"
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    "ExternalDescriptionStr": "<p class=\"MsoNormal\">The Corporate Travel Support Department is looking for a Customer Travel Specialist to join our team. The Customer Travel Specialist will be responsible for making travel arrangements for Caesars guests through various booking systems.&nbsp;Arrangements can include individual guests, C.COM Bundle Solution, group bookings, hotel stays, ground transportation, celebrity and special events, and cruise and tour packages obtained through preferred suppliers.&nbsp; Reservations must maintain the highest level of accuracy, confidentiality, cost effectiveness and timeliness.&nbsp;</p><p><br>&nbsp;</p>",
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    "CorporateDescriptionStr": "At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. &nbsp;<br/><br/>Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”.&nbsp; If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.<br/>",
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    "ExternalQualificationsStr": "<ul><li>Ability to think independently in making decisions; ability to effectively manage time and perform multiple tasks simultaneously.&nbsp;</li><li>Prefer previous experience with hotel/casino management systems, GDS, phone systems and Microsoft Office.&nbsp;</li><li>Excellent interpersonal, team building and problem solving skills required.&nbsp;</li><li>Must have excellent customer service skills.&nbsp;</li><li>Must present a well-groomed professional appearance.&nbsp; &nbsp;</li><li>Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.&nbsp;</li><li>Must have a systematic and process-oriented mindset to ensure seamless end-to-end customer experiences. Must have excellent oral and written communication skills.</li><li>Must be able to listen and respond to visual and aural cues.</li></ul>",
    "InternalQualificationsStr": "<ul><li>Ability to think independently in making decisions; ability to effectively manage time and perform multiple tasks simultaneously.&nbsp;</li><li>Prefer previous experience with hotel/casino management systems, GDS, phone systems and Microsoft Office.&nbsp;</li><li>Excellent interpersonal, team building and problem solving skills required.&nbsp;</li><li>Must have excellent customer service skills.&nbsp;</li><li>Must present a well-groomed professional appearance.&nbsp; &nbsp;</li><li>Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.&nbsp;</li><li>Must have a systematic and process-oriented mindset to ensure seamless end-to-end customer experiences. Must have excellent oral and written communication skills.</li><li>Must be able to listen and respond to visual and aural cues.</li></ul>",
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    "ExternalResponsibilitiesStr": "<ul><li>Book customers through GDS (SABRE) and hotel systems through various inbound channels.&nbsp;</li><li>Demonstrated knowledge of fare construction principles, exchange procedures and airline policies&nbsp;</li><li>Quoting fare and fare rules to the customer and process tickets, exchanges, refunds, MCO and partials&nbsp;</li><li>Monitoring queue and follow up on pending request, while processing various reservation requests simultaneously&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li><li>Utilize all preferred vendors when making various travel arrangements and comply with contractual rules and guidelines.</li><li>Have a broad understanding of NDC Content and how it impacts bookings and invoicing.</li><li>Be able to research anomalies in accounting both in mid and back office&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Provide back up new user registration approvals for employee travel self-registration.&nbsp;</li><li>Must be knowledgeable and up to speed on trends within the overall travel industry.</li><li>Politely gives consistent, timely and accurate information and finds answer when unsure.</li><li>Ensure proper alignment with all internal teams through proactive communication strategies.</li><li>Update profiles in Sabre using native commands.</li><li>Maintains confidentiality of sensitive information</li><li>Other duties as assigned.</li></ul><p><strong>EDUCATION and/or EXPERIENCE:&nbsp;</strong></p><ul><li>Previous inbound sales experience, preferably in a Travel Agent, hospitality, hotel or Leisure sales area</li><li>Sales experience or demonstrated ability to convert calls to bookings and to upsell customers to higher yielding products and services&nbsp;</li><li>GDS (Sabre preferred) or Airline software certifications strongly preferred</li><li>High School Diploma required.</li><li>Some college preferred.</li></ul><p>&nbsp;</p><p>All job duties will be focused on giving superior customer service and ensuring all travel preferences are met advised, and/or documented.</p>",
    "InternalResponsibilitiesStr": "<ul><li>Book customers through GDS (SABRE) and hotel systems through various inbound channels.&nbsp;</li><li>Demonstrated knowledge of fare construction principles, exchange procedures and airline policies&nbsp;</li><li>Quoting fare and fare rules to the customer and process tickets, exchanges, refunds, MCO and partials&nbsp;</li><li>Monitoring queue and follow up on pending request, while processing various reservation requests simultaneously&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li><li>Utilize all preferred vendors when making various travel arrangements and comply with contractual rules and guidelines.</li><li>Have a broad understanding of NDC Content and how it impacts bookings and invoicing.</li><li>Be able to research anomalies in accounting both in mid and back office&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Provide back up new user registration approvals for employee travel self-registration.&nbsp;</li><li>Must be knowledgeable and up to speed on trends within the overall travel industry.</li><li>Politely gives consistent, timely and accurate information and finds answer when unsure.</li><li>Ensure proper alignment with all internal teams through proactive communication strategies.</li><li>Update profiles in Sabre using native commands.</li><li>Maintains confidentiality of sensitive information</li><li>Other duties as assigned.</li></ul><p><strong>EDUCATION and/or EXPERIENCE:&nbsp;</strong></p><ul><li>Previous inbound sales experience, preferably in a Travel Agent, hospitality, hotel or Leisure sales area</li><li>Sales experience or demonstrated ability to convert calls to bookings and to upsell customers to higher yielding products and services&nbsp;</li><li>GDS (Sabre preferred) or Airline software certifications strongly preferred</li><li>High School Diploma required.</li><li>Some college preferred.</li></ul><p>&nbsp;</p><p>All job duties will be focused on giving superior customer service and ensuring all travel preferences are met advised, and/or documented.</p>",
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