Senior NOC Engineer

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    "description": "<p><span style=\"font-family: arial, helvetica, sans-serif; font-weight: bold\">Description</span><br></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">The Senior  NOC Engineer will be responsible for monitoring and maintaining SMS and telecom infrastructure, ensuring uninterrupted service, fast incident resolution, and continuous optimization of routing performance and network reliability. The role requires hands-on troubleshooting, proactive monitoring, and close collaboration with technical and commercial teams.</span></p>\n<p><br><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Responsibilities</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Monitor SMS traffic, routing performance, and network health in real time<br></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span><span> Ensure consistent availability of messaging platforms and routing infrastructure</span></span><br></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span><span> Detect, investigate, and resolve delivery failures, latency, and routing issues</span></span><br></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span><span> Analyze logs, alarms, and network alerts to identifyroot causes and prevent recurrence</span></span><span> </span></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span><span> Respond to incidents and escalate issues to relevant internal teams or suppliers</span></span><br></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span><span> Troubleshoot SMS routing, SMPP connections, and telecom integrations</span></span><br></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span><span> Collaborate with vendors, operators, and aggregators during outages or performance degradation</span></span><br></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span><span> Support configuration changes, system upgrades, and deployment activities</span></span><br></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span><span> Maintain documentation, incident reports, and operational procedures</span></span><br></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span><span> Contribute to continuous improvement of monitoring tools, routing strategies, and network reliability</span></span><br></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"> Coordinate technical setup of new interconnections (SMPP, SIP, SS7, VPN, etc.)</span><span><br></span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Requirements</span></span><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><br></span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Bachelor’s degree in Computer Science<span>, or related field</span><span> </span></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><span><span>2+ years of experience in NOC, telecom, or messaging environments</span></span><span> </span></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><span>Experience with A2P SMS infrastructure or telecom networks</span></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Understanding of SMPP, TCP/IP, SIP/RTP fundamentals</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><span>Experience monitoring network performance and troubleshooting incidents</span><br></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><span>Familiarity with SMS routing, delivery reports, and traffic analysis</span><br></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><span>Experience with packet capture (PCAP) analysis and log investigation</span><br></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><span>Knowledge of monitoring tools, alerting systems, and incident workflows</span><br></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><span>Understanding of telecom network architecture and routing logic</span><br></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\"><span>Experience supporting integrations with telecom operators, aggregators, or enterprise platforms</span><span style=\"font-size: 12pt\"> </span></span></li>\n</ul>",
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