DIRECTOR OF THERAPY ADMINISTRATION

{
  "content_hash": "fa8a69bb19f7e70a140ecdc5289d05cd2b2203c82bd102708d96643c0fc5437e",
  "source_hash": "f1c404c474c4502bb477b9f3dccff233050c6e8a5d6de67910b7844098de6ab7",
  "last_changed_at": "2026-05-31T19:08:14.291Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Callen-Lorde Community Health Center - Manhattan - New York, NY 10011; Callen-Lorde Community Health Center - Bronx - Bronx, NY 10451; Callen-Lorde Community Health Center - Brooklyn - Brooklyn, NY 11201; 356 W 18th Street, New York, NY, 10011, USA",
    "city": "New York",
    "region": "NY",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": 185000,
  "salary_min": 160000,
  "inferred_at": "2026-06-06T10:01:41.882Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Callen-Lorde Community Health Center - Manhattan - New York, NY 10011; Callen-Lorde Community Health Center - Bronx - Bronx, NY 10451; Callen-Lorde Community Health Center - Brooklyn - Brooklyn, NY 11201; 356 W 18th Street, New York, NY, 10011, USA",
      "city": "New York",
      "region": "NY",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "year",
  "workplace_type": null,
  "salary_currency": "USD"
}

{}

{
  "detail": {
    "city": "New York",
    "jobId": 188241,
    "level": "",
    "endDate": "",
    "legalId": 34,
    "isHotJob": false,
    "jobShift": "Day",
    "jobTitle": "DIRECTOR OF THERAPY ADMINISTRATION",
    "location": "Callen-Lorde Community Health Center - Manhattan - New York, NY 10011",
    "startDate": "",
    "clientCode": "0II06",
    "remoteType": "",
    "description": "<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>About Us:</strong></span></p>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\">Callen-Lorde is the global leader in LGBTQ+ healthcare. Since the days of Stonewall, we have been transforming lives in LGBTQ+ communities through excellent comprehensive care, provided free of judgment and regardless of ability to pay. In addition, we are continuously pioneering research, advocacy and education to drive positive change around the world, because we believe healthcare is a human right. </span></p>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Our Mission:</strong></span></p>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\">Callen-Lorde Community Health Center provides sensitive, quality health care and related services targeted to New York&rsquo;s lesbian, gay, bisexual, and transgender communities, in all their diversity, regardless of ability to pay. To further this mission, Callen-Lorde promotes health education and wellness, and advocates for LGBTQ+ health issues. </span></p>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>About the Role:</strong></span></p>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\">The Director of Therapy Administration is a senior administrative and operational leader with a strong clinical background responsible for the overall management, coordination, and performance of therapy service delivery across Callen-Lorde Community Health Center&rsquo;s Behavioral Health program. Reporting to the Chief Behavioral Health Officer, this role provides centralized oversight of therapy operations across Article 28, Article 31/MHOTRS, and integrated behavioral health settings, with responsibility for patient access, staffing and coverage, productivity, workflow execution, documentation timeliness, and operational performance. </span></p>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\">This role oversees the administrative infrastructure that supports effective, efficient, and patient-centered therapy services across the department. In close collaboration with behavioral health clinical, administrative, and interdisciplinary leadership, the Director ensures therapy services are operationally sound, compliant with regulatory and documentation requirements, responsive to patient and program needs, and aligned with Callen-Lorde&rsquo;s mission and model of care. The Director maintains a limited clinical caseload, as determined in collaboration with the Chief Behavioral Health Officer, to support departmental needs and maintain familiarity with clinical workflows. </span></p>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Key Responsibilities:</strong></span></p>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Administrative Leadership &amp; Therapy Service Operations</strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Provide day-to-day leadership for the administrative and operational management of therapy services across behavioral health programs. </span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Oversee therapy service delivery across Article 28, Article 31/MHOTRS, and integrated behavioral health settings, ensuring efficient, consistent, and patient-centered operations. </span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Develop and maintain operational standards, workflows, and service delivery expectations related to therapy services across sites and programs. </span></li>\n</ul>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Access, Productivity &amp; Workflow Management</strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Oversee patient access to therapy services, including scheduling capacity, staffing and coverage plans, caseload distribution, and continuity of care. </span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Monitor operational performance indicators such as access, visit utilization, productivity, no-show trends, throughput, and documentation timeliness, and implement strategies to improve efficiency and accountability. </span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Partner with operational leaders to strengthen patient flow, optimize therapy scheduling, and support timely, effective service delivery. </span></li>\n</ul>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Staff Management &amp; Administrative Supervision</strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Provide direct administrative supervision, coaching, and performance oversight to assigned therapy operations leaders and staff. </span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Support workforce planning, hiring, onboarding, and operational orientation for therapy operations and designated leadership roles. </span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Foster a positive, equitable, and accountable work environment that supports strong team performance and high-quality patient-centered service. </span></li>\n</ul>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Documentation, Compliance &amp; Operational Quality</strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Oversee operational compliance related to therapy services, including documentation timeliness, workflow adherence, and readiness for internal and external audits and regulatory reviews. </span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Support quality improvement initiatives, performance monitoring, and operational accountability across therapy services. </span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Partner with leadership to identify trends, address performance gaps, and implement workflow improvements that strengthen service delivery and compliance. </span></li>\n</ul>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Cross-Functional Collaboration</strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Collaborate closely with the Director of Therapist Development and other behavioral health leaders to ensure strong alignment between clinical supervision structures and therapy operations, while maintaining clear role boundaries. </span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Work collaboratively with interdisciplinary, operational, and site leadership to support coordinated, efficient, and integrated behavioral health service delivery across programs and sites. </span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Maintain a limited clinical caseload to support departmental needs and remain familiar with therapy workflows. </span></li>\n</ul>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Work Schedule:</strong></span></p>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\">This is a full-time position with evening hours.</span></p>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Benefits:</strong></span></p>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\">Salary will be based on experience and will be accompanied by a comprehensive benefits package including an exceptional low cost medical plan option for you, your spouse/domestic partner and/or your family, dental insurance, vision insurance, no cost life insurance, short- and long-term disability insurance, Flexible Spending Account, Tuition Assistance, commuter benefits, a generous paid time off plan, and a 403B retirement savings plan. </span></p>\n",
    "jobCategory": "Health Care",
    "salaryRange": "$160,000.00 - $185,000.00 Salary/year",
    "socialMedia": {
      "xLink": {
        "text": "Callen-Lorde%2520Community%2520Health%2520Center%2520Job%2520Opportunity%2520Director%2520Of%2520Therapy%2520Administration"
      },
      "emailLink": {
        "subject": "Callen-Lorde%20Community%20Health%20Center%20Job%20Opportunity%20Director%20Of%20Therapy%20Administration",
        "summary": "About%20Us%3A%0A%0ACallen-Lorde%20is%20the%20global%20leader%20in%20LGBTQ%2B%20healthcare.%20Since%20the%20days%20of%20Stonewall%2C%20we%20have%20been%20transforming%20lives%20in%20LGBTQ%2B%20communities%20through%20excellent%20comprehensive%20care%2C%20provided%20free%20of%20judgment%20and%20regardless%20of%20ability%20to%20pay.%20In%20addition%2C%20we%20are%20continuously%20pioneering%20research%2C%20advocacy%20and%20education%20to%20drive%20positive%20change%20around%20the%20world%2C%20because%20we%20believe%20healthcare%20is%20a%20human%20right.%20%0A%0AOur%20Mission%3A%0A%0ACallen-Lorde%20Community%20Health%20Center%20provides%20sensitive%2C%20quality%20health%20care%20and%20related%20services%20targeted%20to%20New%20York%E2%80%99s%20lesbian%2C%20gay%2C%20bisexual%2C%20and%20transgender%20communities%2C%20in%20all%20their%20diversity%2C%20regardless%20of%20ability%20to%20pay.%20To%20further%20this%20mission%2C%20Callen-Lorde%20promotes%20health%20education%20and%20wellness%2C%20and%20advocates%20for%20LGBTQ%2B%20health%20issues.%20%0A%0AAbout%20the%20Role%3A%0A%0AThe%20Director%20of%20Therapy%20Administration%20is%20a%20senior%20administrative%20and%20operational%20leader%20with%20a%20strong%20clinical%20background%20responsible%20for%20the%20overall%20management%2C%20coordination%2C%20and%20performance%20of%20therapy..."
      },
      "facebookLink": {
        "redirectUri": "",
        "facebookAppId": "773759036043100"
      },
      "linkedInLink": {}
    },
    "isQuickApply": false,
    "positionType": "Full Time",
    "countryPaidIn": "",
    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"DIRECTOR OF THERAPY ADMINISTRATION\",\"identifier\":\"J0II06188241\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/35F55D78EF4239E2A4137F5CE7D91B6C/jobs/188241\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=35F55D78EF4239E2A4137F5CE7D91B6C\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":160000,\"maxValue\":185000,\"unitText\":\"\"}},\"datePosted\":\"2026-04-17\",\"description\":\"Job DetailsJob Location: Callen-Lorde Community Health Center - Manhattan - New York, NY 10011Position Type: Full TimeEducation Level: LCSW–R or Clinical PsychologistSalary Range: $160,000.00 - $185,000.00 Salary/yearJob Shift: DayJob Category: Health CareAbout Us:\\n\\nCallen-Lorde is the global leader in LGBTQ+ healthcare. Since the days of Stonewall, we have been transforming lives in LGBTQ+ communities through excellent comprehensive care, provided free of judgment and regardless of ability to pay. In addition, we are continuously pioneering research, advocacy and education to drive positive change around the world, because we believe healthcare is a human right. \\n\\nOur Mission:\\n\\nCallen-Lorde Community Health Center provides sensitive, quality health care and related services targeted to New York&rsquo;s lesbian, gay, bisexual, and transgender communities, in all their diversity, regardless of ability to pay. To further this mission, Callen-Lorde promotes health education and wellness, and advocates for LGBTQ+ health issues. \\n\\nAbout the Role:\\n\\nThe Director of Therapy Administration is a senior administrative and operational leader with a strong clinical background responsible for the overall management, coordination, and performance of therapy service delivery across Callen-Lorde Community Health Center&rsquo;s Behavioral Health program. Reporting to the Chief Behavioral Health Officer, this role provides centralized oversight of therapy operations across Article 28, Article 31/MHOTRS, and integrated behavioral health settings, with responsibility for patient access, staffing and coverage, productivity, workflow execution, documentation timeliness, and operational performance. \\n\\nThis role oversees the administrative infrastructure that supports effective, efficient, and patient-centered therapy services across the department. In close collaboration with behavioral health clinical, administrative, and interdisciplinary leadership, the Director ensures therapy services are operationally sound, compliant with regulatory and documentation requirements, responsive to patient and program needs, and aligned with Callen-Lorde&rsquo;s mission and model of care. The Director maintains a limited clinical caseload, as determined in collaboration with the Chief Behavioral Health Officer, to support departmental needs and maintain familiarity with clinical workflows. \\n\\nKey Responsibilities:\\n\\nAdministrative Leadership &amp; Therapy Service Operations\\n\\n\\n\\tProvide day-to-day leadership for the administrative and operational management of therapy services across behavioral health programs. \\n\\tOversee therapy service delivery across Article 28, Article 31/MHOTRS, and integrated behavioral health settings, ensuring efficient, consistent, and patient-centered operations. \\n\\tDevelop and maintain operational standards, workflows, and service delivery expectations related to therapy services across sites and programs. \\n\\n\\nAccess, Productivity &amp; Workflow Management\\n\\n\\n\\tOversee patient access to therapy services, including scheduling capacity, staffing and coverage plans, caseload distribution, and continuity of care. \\n\\tMonitor operational performance indicators such as access, visit utilization, productivity, no-show trends, throughput, and documentation timeliness, and implement strategies to improve efficiency and accountability. \\n\\tPartner with operational leaders to strengthen patient flow, optimize therapy scheduling, and support timely, effective service delivery. \\n\\n\\nStaff Management &amp; Administrative Supervision\\n\\n\\n\\tProvide direct administrative supervision, coaching, and performance oversight to assigned therapy operations leaders and staff. \\n\\tSupport workforce planning, hiring, onboarding, and operational orientation for therapy operations and designated leadership roles. \\n\\tFoster a positive, equitable, and accountable work environment that supports strong team performance and high-quality patient-centered service. \\n\\n\\nDocumentation, Compliance &amp; Operational Quality\\n\\n\\n\\tOversee operational compliance related to therapy services, including documentation timeliness, workflow adherence, and readiness for internal and external audits and regulatory reviews. \\n\\tSupport quality improvement initiatives, performance monitoring, and operational accountability across therapy services. \\n\\tPartner with leadership to identify trends, address performance gaps, and implement workflow improvements that strengthen service delivery and compliance. \\n\\n\\nCross-Functional Collaboration\\n\\n\\n\\tCollaborate closely with the Director of Therapist Development and other behavioral health leaders to ensure strong alignment between clinical supervision structures and therapy operations, while maintaining clear role boundaries. \\n\\tWork collaboratively with interdisciplinary, operational, and site leadership to support coordinated, efficient, and integrated behavioral health service delivery across programs and sites. \\n\\tMaintain a limited clinical caseload to support departmental needs and remain familiar with therapy workflows. \\n\\n\\nWork Schedule:\\n\\nThis is a full-time position with evening hours.\\n\\nBenefits:\\n\\nSalary will be based on experience and will be accompanied by a comprehensive benefits package including an exceptional low cost medical plan option for you, your spouse/domestic partner and/or your family, dental insurance, vision insurance, no cost life insurance, short- and long-term disability insurance, Flexible Spending Account, Tuition Assistance, commuter benefits, a generous paid time off plan, and a 403B retirement savings plan. \\nQualifications\\n\\tMaster&rsquo;s Degree in Social Work or doctorate in Clinical Psychology, Counseling Psychology, or related field required. \\n\\tNYS license and registration as a Licensed Clinical Social Worker (LCSW)&nbsp;or Clinical Psychologist (PhD/PsyD) required. \\n\\t10+ years of progressive experience in behavioral health, ambulatory healthcare operations, therapy program administration, or related clinical/operational leadership required, with at least 7 years of supervisory, management, or related leadership experience. \\n\\tExperience working in an Article 28 and/or Article 31/MHOTRS outpatient clinic, Office of Mental Health (OMH) setting, hospital, or other comparable ambulatory behavioral health setting required. \\n\\tDemonstrated experience leading therapy, behavioral health, or ambulatory service operations, including patient access, scheduling, staffing, productivity, workflow management, and service delivery oversight required. \\n\\tDemonstrated experience supervising staff and managing performance in a complex clinical or healthcare operations environment required. \\n\\tDemonstrated experience monitoring operational metrics and implementing workflow, access, or performance improvement initiatives required. \\n\\tDemonstrated experience supporting documentation standards, regulatory compliance, audit readiness, and operational accountability in a healthcare or behavioral health setting required. \\n\\n\\nDesired Characteristics\\n\\n\\n\\tDemonstrate effective communication and interpersonal skills to serve individuals from varied backgrounds, ensuring care is delivered in a manner that aligns with cultural and linguistic appropriateness requirements and organizational protocols. \\n\\tCommitment to continuous learning and professional development. \\n\\tDemonstrate strong operational leadership, sound judgment, and the ability to drive accountability across complex behavioral health workflows. \\n\\tDemonstrate ability to balance patient-centered service delivery with operational efficiency, regulatory compliance, and staff support. \\n\\tDemonstrate ability to work collaboratively across clinical, operational, and interdisciplinary teams while maintaining clear role boundaries and accountability. \\n\\tDemonstrate a commitment to the mission of Callen-Lorde, with a focus on providing patient-centered care.\\n\\n\",\"responsibilities\":\"About Us:\\n\\nCallen-Lorde is the global leader in LGBTQ+ healthcare. Since the days of Stonewall, we have been transforming lives in LGBTQ+ communities through excellent comprehensive care, provided free of judgment and regardless of ability to pay. In addition, we are continuously pioneering research, advocacy and education to drive positive change around the world, because we believe healthcare is a human right. \\n\\nOur Mission:\\n\\nCallen-Lorde Community Health Center provides sensitive, quality health care and related services targeted to New York&rsquo;s lesbian, gay, bisexual, and transgender communities, in all their diversity, regardless of ability to pay. To further this mission, Callen-Lorde promotes health education and wellness, and advocates for LGBTQ+ health issues. \\n\\nAbout the Role:\\n\\nThe Director of Therapy Administration is a senior administrative and operational leader with a strong clinical background responsible for the overall management, coordination, and performance of therapy service delivery across Callen-Lorde Community Health Center&rsquo;s Behavioral Health program. Reporting to the Chief Behavioral Health Officer, this role provides centralized oversight of therapy operations across Article 28, Article 31/MHOTRS, and integrated behavioral health settings, with responsibility for patient access, staffing and coverage, productivity, workflow execution, documentation timeliness, and operational performance. \\n\\nThis role oversees the administrative infrastructure that supports effective, efficient, and patient-centered therapy services across the department. In close collaboration with behavioral health clinical, administrative, and interdisciplinary leadership, the Director ensures therapy services are operationally sound, compliant with regulatory and documentation requirements, responsive to patient and program needs, and aligned with Callen-Lorde&rsquo;s mission and model of care. The Director maintains a limited clinical caseload, as determined in collaboration with the Chief Behavioral Health Officer, to support departmental needs and maintain familiarity with clinical workflows. \\n\\nKey Responsibilities:\\n\\nAdministrative Leadership &amp; Therapy Service Operations\\n\\n\\n\\tProvide day-to-day leadership for the administrative and operational management of therapy services across behavioral health programs. \\n\\tOversee therapy service delivery across Article 28, Article 31/MHOTRS, and integrated behavioral health settings, ensuring efficient, consistent, and patient-centered operations. \\n\\tDevelop and maintain operational standards, workflows, and service delivery expectations related to therapy services across sites and programs. \\n\\n\\nAccess, Productivity &amp; Workflow Management\\n\\n\\n\\tOversee patient access to therapy services, including scheduling capacity, staffing and coverage plans, caseload distribution, and continuity of care. \\n\\tMonitor operational performance indicators such as access, visit utilization, productivity, no-show trends, throughput, and documentation timeliness, and implement strategies to improve efficiency and accountability. \\n\\tPartner with operational leaders to strengthen patient flow, optimize therapy scheduling, and support timely, effective service delivery. \\n\\n\\nStaff Management &amp; Administrative Supervision\\n\\n\\n\\tProvide direct administrative supervision, coaching, and performance oversight to assigned therapy operations leaders and staff. \\n\\tSupport workforce planning, hiring, onboarding, and operational orientation for therapy operations and designated leadership roles. \\n\\tFoster a positive, equitable, and accountable work environment that supports strong team performance and high-quality patient-centered service. \\n\\n\\nDocumentation, Compliance &amp; Operational Quality\\n\\n\\n\\tOversee operational compliance related to therapy services, including documentation timeliness, workflow adherence, and readiness for internal and external audits and regulatory reviews. \\n\\tSupport quality improvement initiatives, performance monitoring, and operational accountability across therapy services. \\n\\tPartner with leadership to identify trends, address performance gaps, and implement workflow improvements that strengthen service delivery and compliance. \\n\\n\\nCross-Functional Collaboration\\n\\n\\n\\tCollaborate closely with the Director of Therapist Development and other behavioral health leaders to ensure strong alignment between clinical supervision structures and therapy operations, while maintaining clear role boundaries. \\n\\tWork collaboratively with interdisciplinary, operational, and site leadership to support coordinated, efficient, and integrated behavioral health service delivery across programs and sites. \\n\\tMaintain a limited clinical caseload to support departmental needs and remain familiar with therapy workflows. \\n\\n\\nWork Schedule:\\n\\nThis is a full-time position with evening hours.\\n\\nBenefits:\\n\\nSalary will be based on experience and will be accompanied by a comprehensive benefits package including an exceptional low cost medical plan option for you, your spouse/domestic partner and/or your family, dental insurance, vision insurance, no cost life insurance, short- and long-term disability insurance, Flexible Spending Account, Tuition Assistance, commuter benefits, a generous paid time off plan, and a 403B retirement savings plan. \\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Callen-Lorde Community Health Center\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=35F55D78EF4239E2A4137F5CE7D91B6C\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"356 W 18th Street\",\"addressLocality\":\"New York\",\"addressRegion\":\"NY\",\"postalCode\":10011,\"addressCountry\":\"USA\"}},\"qualifications\":\"\\n\\tMaster&rsquo;s Degree in Social Work or doctorate in Clinical Psychology, Counseling Psychology, or related field required. \\n\\tNYS license and registration as a Licensed Clinical Social Worker (LCSW)&nbsp;or Clinical Psychologist (PhD/PsyD) required. \\n\\t10+ years of progressive experience in behavioral health, ambulatory healthcare operations, therapy program administration, or related clinical/operational leadership required, with at least 7 years of supervisory, management, or related leadership experience. \\n\\tExperience working in an Article 28 and/or Article 31/MHOTRS outpatient clinic, Office of Mental Health (OMH) setting, hospital, or other comparable ambulatory behavioral health setting required. \\n\\tDemonstrated experience leading therapy, behavioral health, or ambulatory service operations, including patient access, scheduling, staffing, productivity, workflow management, and service delivery oversight required. \\n\\tDemonstrated experience supervising staff and managing performance in a complex clinical or healthcare operations environment required. \\n\\tDemonstrated experience monitoring operational metrics and implementing workflow, access, or performance improvement initiatives required. \\n\\tDemonstrated experience supporting documentation standards, regulatory compliance, audit readiness, and operational accountability in a healthcare or behavioral health setting required. \\n\\n\\nDesired Characteristics\\n\\n\\n\\tDemonstrate effective communication and interpersonal skills to serve individuals from varied backgrounds, ensuring care is delivered in a manner that aligns with cultural and linguistic appropriateness requirements and organizational protocols. \\n\\tCommitment to continuous learning and professional development. \\n\\tDemonstrate strong operational leadership, sound judgment, and the ability to drive accountability across complex behavioral health workflows. \\n\\tDemonstrate ability to balance patient-centered service delivery with operational efficiency, regulatory compliance, and staff support. \\n\\tDemonstrate ability to work collaboratively across clinical, operational, and interdisciplinary teams while maintaining clear role boundaries and accountability. \\n\\tDemonstrate a commitment to the mission of Callen-Lorde, with a focus on providing patient-centered care.\\n\\n\",\"experienceRequirements\":\"\\n\\tMaster&rsquo;s Degree in Social Work or doctorate in Clinical Psychology, Counseling Psychology, or related field required. \\n\\tNYS license and registration as a Licensed Clinical Social Worker (LCSW)&nbsp;or Clinical Psychologist (PhD/PsyD) required. \\n\\t10+ years of progressive experience in behavioral health, ambulatory healthcare operations, therapy program administration, or related clinical/operational leadership required, with at least 7 years of supervisory, management, or related leadership experience. \\n\\tExperience working in an Article 28 and/or Article 31/MHOTRS outpatient clinic, Office of Mental Health (OMH) setting, hospital, or other comparable ambulatory behavioral health setting required. \\n\\tDemonstrated experience leading therapy, behavioral health, or ambulatory service operations, including patient access, scheduling, staffing, productivity, workflow management, and service delivery oversight required. \\n\\tDemonstrated experience supervising staff and managing performance in a complex clinical or healthcare operations environment required. \\n\\tDemonstrated experience monitoring operational metrics and implementing workflow, access, or performance improvement initiatives required. \\n\\tDemonstrated experience supporting documentation standards, regulatory compliance, audit readiness, and operational accountability in a healthcare or behavioral health setting required. \\n\\n\\nDesired Characteristics\\n\\n\\n\\tDemonstrate effective communication and interpersonal skills to serve individuals from varied backgrounds, ensuring care is delivered in a manner that aligns with cultural and linguistic appropriateness requirements and organizational protocols. \\n\\tCommitment to continuous learning and professional development. \\n\\tDemonstrate strong operational leadership, sound judgment, and the ability to drive accountability across complex behavioral health workflows. \\n\\tDemonstrate ability to balance patient-centered service delivery with operational efficiency, regulatory compliance, and staff support. \\n\\tDemonstrate ability to work collaboratively across clinical, operational, and interdisciplinary teams while maintaining clear role boundaries and accountability. \\n\\tDemonstrate a commitment to the mission of Callen-Lorde, with a focus on providing patient-centered care.\\n\\n\",\"industry\":\"Health Care\",\"validThrough\":\"-0001-11-30\",\"workHours\":\"Day\",\"educationRequirements\":\"LCSW–R or Clinical Psychologist\"}",
    "applyAvailable": true,
    "educationLevel": "LCSW–R or Clinical Psychologist",
    "qualifications": "<ul>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Master&rsquo;s Degree in Social Work or doctorate in Clinical Psychology, Counseling Psychology, or related field required. </span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">NYS license and registration as a Licensed Clinical Social Worker (LCSW)&nbsp;or Clinical Psychologist (PhD/PsyD) required. </span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">10+ years of progressive experience in behavioral health, ambulatory healthcare operations, therapy program administration, or related clinical/operational leadership required, with at least 7 years of supervisory, management, or related leadership experience. </span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Experience working in an Article 28 and/or Article 31/MHOTRS outpatient clinic, Office of Mental Health (OMH) setting, hospital, or other comparable ambulatory behavioral health setting required. </span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Demonstrated experience leading therapy, behavioral health, or ambulatory service operations, including patient access, scheduling, staffing, productivity, workflow management, and service delivery oversight required. </span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Demonstrated experience supervising staff and managing performance in a complex clinical or healthcare operations environment required. </span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Demonstrated experience monitoring operational metrics and implementing workflow, access, or performance improvement initiatives required. </span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Demonstrated experience supporting documentation standards, regulatory compliance, audit readiness, and operational accountability in a healthcare or behavioral health setting required. </span></li>\n</ul>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Desired Characteristics</strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Demonstrate effective communication and interpersonal skills to serve individuals from varied backgrounds, ensuring care is delivered in a manner that aligns with cultural and linguistic appropriateness requirements and organizational protocols. </span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Commitment to continuous learning and professional development. </span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Demonstrate strong operational leadership, sound judgment, and the ability to drive accountability across complex behavioral health workflows. </span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Demonstrate ability to balance patient-centered service delivery with operational efficiency, regulatory compliance, and staff support. </span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Demonstrate ability to work collaboratively across clinical, operational, and interdisciplinary teams while maintaining clear role boundaries and accountability. </span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Demonstrate a commitment to the mission of Callen-Lorde, with a focus on providing patient-centered care.</span></li>\n</ul>\n",
    "descriptionTitle": "Description",
    "travelPercentage": "",
    "jobYoutubeVideoId": "",
    "legalRevisionDate": {
      "date": "2023-12-07T08:53:00.000Z",
      "timezone": "America/Chicago",
      "timezone_type": 3
    },
    "secondaryLocations": [
      "Callen-Lorde Community Health Center - Bronx - Bronx, NY 10451",
      "Callen-Lorde Community Health Center - Brooklyn - Brooklyn, NY 11201"
    ],
    "primaryPhoneCountry": "US",
    "primaryPhoneEnabled": true,
    "qualificationsTitle": "Qualifications",
    "primaryPhoneRequired": true,
    "primaryPhoneNumberDoesNotExist": false
  },
  "preview": {
    "jobId": 188241,
    "isHotJob": false,
    "jobTitle": "DIRECTOR OF THERAPY ADMINISTRATION",
    "postedOn": "",
    "locations": "Callen-Lorde Community Health Center - Manhattan - New York, NY 10011; Callen-Lorde Community Health Center - Bronx - Bronx, NY 10451; Callen-Lorde Community Health Center - Brooklyn - Brooklyn, NY 11201",
    "remoteType": "",
    "description": "About Us:\n\nCallen-Lorde is the global leader in LGBTQ+ healthcare. Since the days of Stonewall, we have been transforming lives in LGBTQ+ communities ...",
    "positionType": "Full Time"
  },
  "detail_meta": {
    "url": "https://portal-applicant-tracking.us-cent.paycomonline.net/api/ats/job-postings/188241",
    "http_status": 200,
    "content_type": "application/json",
    "response_bytes": 37087
  },
  "detail_errors": []
}