Audio Visual Support Technician

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  "last_changed_at": "2026-05-30T05:48:40.435Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Harpers Ferry, WV",
    "city": "Harpers Ferry",
    "region": "WV",
    "country": "United States",
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  "inferred_at": "2026-06-06T20:14:15.010Z",
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      "confidence": 0.9
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    "countries": [
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{
  "detail": {
    "url": "https://mra.applytojob.com/apply/jobs/details/xXM0MJfvpG?&",
    "heading": "Audio Visual Support Technician",
    "html_title": "JazzHR » Job Listings",
    "canonical_url": "https://mra.applytojob.com/apply/xXM0MJfvpG/Audio-Visual-Support-Technician",
    "description_html": "<span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-family:Arial, sans-serif;\">Liona Enterprises, Inc.<br>AUDIO-VISUAL SUPPORT TECHNICIAN</span></b></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\"><strong>Harpers Ferry, WV</strong></span></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">The AUDIO-VISUAL SUPPORT TECHNICIAN will be responsible for providing comprehensive end-user support and routine maintenance for audio-visual (A/V) and video teleconferencing electronic devices, systems, and services; identify, diagnose, and troubleshooting system malfunctions and defects.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-family:Arial, sans-serif;\">Primary Job Duties:</span></b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Provide comprehensive end-user support and routine maintenance for audio-visual (A/V) and video teleconferencing electronic devices, systems, and services; identify, diagnose, and troubleshoot system malfunctions and defects.</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Analyze and evaluate existing VTC systems with minimal oversight, and define problems, data availability, and report requirements and system design issues.</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Respond to customer support requests, identify support requirements, and perform end-user training where applicable.</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Provide day-to-day AV/VTC event support: document and confirm VTC event logistics prior to the event; ensure connectivity between near-end and far-end equipment; resolve technical challenges between local and remote sites on the day of the event.</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Diagnose and troubleshoot routine system malfunctions and identify system defects as needed.</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Respond to technical support requests for classroom technology; identify root cause of equipment malfunction and document issues and resolutions.</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Maintain inventory of assigned systems, to include codecs, cameras, monitors, etc.</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Familiarity and expertise in Crestron, Biamp, Logitech systems, including troubleshooting and installation services. </span></span></span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-family:Arial, sans-serif;\">Requirements</span></b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Minimum two (2) years of relevant experience.</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Must be able to pass background check.</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Strong planning, organizational, and leadership skills.</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Strong verbal and written communication skills.</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Strong people skills, including the ability to make effective presentations and communicate technical concepts to non-technical clients.</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Excellent problem-solving and critical-thinking skills.</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Experience with project cost management and resource capacity planning.</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Basic Crestron programming and/or troubleshooting is preferred.</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Industry Specific certifications (Crestron, Polycom, CTS, etc.) preferred.</span></span></span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Position is full-time, on-site, and with benefits.</span></span></span></span><br><br> <p><strong>We Make it Easy</strong></p>\n\n<p><em>Founded in 1901, MRA is a nonprofit employer association that serves more </em><em>than 4,000 employers, covering more than one million employees.</em></p>\n\n<p> </p>\n\n<p><em>As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce.</em></p>\n\n<p><em>We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.</em></p>",
    "description_text": "Liona Enterprises, Inc.\nAUDIO-VISUAL SUPPORT TECHNICIAN\n Harpers Ferry, WV\n The AUDIO-VISUAL SUPPORT TECHNICIAN will be responsible for providing comprehensive end-user support and routine maintenance for audio-visual (A/V) and video teleconferencing electronic devices, systems, and services; identify, diagnose, and troubleshooting system malfunctions and defects.\n Primary Job Duties: Provide comprehensive end-user support and routine maintenance for audio-visual (A/V) and video teleconferencing electronic devices, systems, and services; identify, diagnose, and troubleshoot system malfunctions and defects.\n Analyze and evaluate existing VTC systems with minimal oversight, and define problems, data availability, and report requirements and system design issues.\n Respond to customer support requests, identify support requirements, and perform end-user training where applicable.\n Provide day-to-day AV/VTC event support: document and confirm VTC event logistics prior to the event; ensure connectivity between near-end and far-end equipment; resolve technical challenges between local and remote sites on the day of the event.\n Diagnose and troubleshoot routine system malfunctions and identify system defects as needed.\n Respond to technical support requests for classroom technology; identify root cause of equipment malfunction and document issues and resolutions.\n Maintain inventory of assigned systems, to include codecs, cameras, monitors, etc.\n Familiarity and expertise in Crestron, Biamp, Logitech systems, including troubleshooting and installation services.\n Requirements Minimum two (2) years of relevant experience.\n Must be able to pass background check.\n Strong planning, organizational, and leadership skills.\n Strong verbal and written communication skills.\n Strong people skills, including the ability to make effective presentations and communicate technical concepts to non-technical clients.\n Excellent problem-solving and critical-thinking skills.\n Experience with project cost management and resource capacity planning.\n Basic Crestron programming and/or troubleshooting is preferred.\n Industry Specific certifications (Crestron, Polycom, CTS, etc.) preferred.\n Position is full-time, on-site, and with benefits.\n  We Make it Easy\n Founded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees.\n As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce.\n We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.",
    "jsonld_jobposting": {
      "url": "https://mra.applytojob.com/apply/xXM0MJfvpG/Audio-Visual-Support-Technician",
      "@type": "JobPosting",
      "title": "Audio Visual Support Technician",
      "@context": "http://schema.org/",
      "datePosted": "2026-05-07",
      "description": "<span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-family:Arial, sans-serif;\">Liona Enterprises, Inc.<br>AUDIO-VISUAL SUPPORT TECHNICIAN</span></b></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\"><strong>Harpers Ferry, WV</strong></span></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">The AUDIO-VISUAL SUPPORT TECHNICIAN will be responsible for providing comprehensive end-user support and routine maintenance for audio-visual (A/V) and video teleconferencing electronic devices, systems, and services; identify, diagnose, and troubleshooting system malfunctions and defects.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-family:Arial, sans-serif;\">Primary Job Duties:</span></b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Provide comprehensive end-user support and routine maintenance for audio-visual (A/V) and video teleconferencing electronic devices, systems, and services; identify, diagnose, and troubleshoot system malfunctions and defects.</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Analyze and evaluate existing VTC systems with minimal oversight, and define problems, data availability, and report requirements and system design issues.</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Respond to customer support requests, identify support requirements, and perform end-user training where applicable.</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Provide day-to-day AV/VTC event support: document and confirm VTC event logistics prior to the event; ensure connectivity between near-end and far-end equipment; resolve technical challenges between local and remote sites on the day of the event.</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Diagnose and troubleshoot routine system malfunctions and identify system defects as needed.</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Respond to technical support requests for classroom technology; identify root cause of equipment malfunction and document issues and resolutions.</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Maintain inventory of assigned systems, to include codecs, cameras, monitors, etc.</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Familiarity and expertise in Crestron, Biamp, Logitech systems, including troubleshooting and installation services. </span></span></span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-family:Arial, sans-serif;\">Requirements</span></b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Minimum two (2) years of relevant experience.</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Must be able to pass background check.</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Strong planning, organizational, and leadership skills.</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Strong verbal and written communication skills.</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Strong people skills, including the ability to make effective presentations and communicate technical concepts to non-technical clients.</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Excellent problem-solving and critical-thinking skills.</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Experience with project cost management and resource capacity planning.</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Basic Crestron programming and/or troubleshooting is preferred.</span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Industry Specific certifications (Crestron, Polycom, CTS, etc.) preferred.</span></span></span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Position is full-time, on-site, and with benefits.</span></span></span></span><br><br> <p><strong>We Make it Easy</strong></p>\n\n<p><em>Founded in 1901, MRA is a nonprofit employer association that serves more </em><em>than 4,000 employers, covering more than one million employees.</em></p>\n\n<p> </p>\n\n<p><em>As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce.</em></p>\n\n<p><em>We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.</em></p>",
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          "addressRegion": "WV",
          "addressLocality": "Harpers Ferry"
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      "validThrough": "2026-08-05",
      "uniqueJobCode": "job_20260507183108_YBZYAQWWYEYECHVF",
      "employmentType": "FULL_TIME",
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    "title": "Audio Visual Support Technician",
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