Home › Companies › 30073535 Fcb9 415b Bbb8 B3438838d845 19000101 000001 › Assistant Director of Residential Services
Assistant Director of Residential Services
30073535 Fcb9 415b Bbb8 B3438838d845 19000101 000001 · Escondido, CA, US, Escondido, CA · Active · $84,000–$85,000 / year · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 30073535 Fcb9 415b Bbb8 B3438838d845 19000101 000001 |
| Title | Assistant Director of Residential Services |
| Normalized title | - |
| Department / team | - |
| Location | Escondido, CA, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $84,000–$85,000 / year |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-05-20 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 30073535 Fcb9 415b Bbb8 B3438838d845 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Escondido. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 30073535 Fcb9 415b Bbb8 B3438838d845 19000101 000001 |
| Source | 7def4253-1b6f-4b84-9b5d-f373413ebb0a |
| ATS provider | ADP Workforce Now Recruiting |
Description
Position Summary
The Assistant Director of Residential Services provides leadership and operational support to the Director of Residential Services in the oversight of residential programs. This role assists in ensuring the consistent delivery of high quality, person centered services, regulatory compliance, and strong program performance. Working collaboratively with residential leadership, this position supports staff leadership, quality initiatives, program operations, and the implementation of agency priorities, while providing leadership presence and continuity across residential services. This position supports residential programs across San Diego and Riverside County and acts on behalf of the Director of Residential Services in their absence.
Essential Duties and Responsibilities
Program Leadership & Operations
Provide leadership support to the Director of Residential Services in the oversight of residential program operations to ensure high quality, person centered services and regulatory compliance. Support consistent implementation of policies, procedures, and operational standards across residential programs. Assist with monitoring program performance, identifying operational risks, and implementing corrective actions as needed. Provide leadership coverage and operational continuity across residential services, including acting in designated leadership roles as needed. Investigations & Incident Oversight
Serve as the lead coordinator for investigations related to allegations of abuse, neglect, exploitation, other serious incidents, and employee incidents within residential programs. Conduct or oversee neutral, fact based investigations, ensuring timely initiation, documentation, and completion in accordance with regulatory and organizational requirements. Prepare and issue investigative findings and develop recommendations for corrective and disciplinary actions, in partnership with Human Resources and senior leadership. Ensure appropriate follow up actions, documentation, and reporting requirements are completed and communicated to relevant stakeholders. Staff Leadership & Development
Provide leadership, guidance, and training to residential management staff. Support onboarding and training of new residential leadership staff, with a focus on operational standards, compliance expectations, and effective supervision. Assist in addressing performance concerns through coaching, corrective action, and leadership support. Promote a culture of accountability, professionalism, and continuous improvement within the residential services team. Compliance & Quality Support
Support quality assurance compliance initiatives and quality improvement efforts. Assist with the development, implementation, and monitoring of corrective action plans related to program operations and investigations. Ensure residential programs maintain compliance with applicable state regulations, licensing requirements, and organizational policies. Program Projects & Additional Leadership Support
Lead and/or support residential program projects and initiatives that improve operational effectiveness, service quality, and support the development and expansion of residential services. Assist with resident placement support, transitions, and coordination as needed. Support marketing, outreach, and program development efforts for residential services. Education and Experience
Experience working with or supporting compliance with regulatory frameworks applicable to residential or community based services within health, behavioral health, or human services settings. Experience with ICF, HCBS, or similar licensed residential service models preferred but not required. Experience working with individuals who exhibit complex behavioral needs; experience with behavior support plan development and monitoring preferred. Strong understanding of abuse, neglect, exploitation, and serious incident response in I/DD, residential, and community service settings. Strong communication and interpersonal skills, with the ability to interact professionally and effectively with individuals served, staff, leadership, regulators, and legal counsel. Proficiency with electronic documentation systems (THERAP preferred) and Microsoft Office. Bachelor’s degree in Human Services, Social Work, Psychology, or a related field required. Minimum of 3 (three) years of experience in investigations, compliance, quality assurance, risk management, or operations within human services, IDD services, behavioral health, or a similarly regulated environment. Minimum of three (3) years of leadership or management experience. Certification & Training
Completion of a recognized investigations certification or formal investigation training program (e.g., workplace/internal investigations) required within six (6) months of hire if not already completed. Ongoing professional development in investigative best practices required. Equal Opportunity Employer
Mountain Shadows Community Homes is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, status as a qualified individual with disability or any other protected class.
Full job record
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| Board ID | 7def4253-1b6f-4b84-9b5d-f373413ebb0a |
| Provider | adp_workforcenow |
| Provider Job Key | 562259 |
| Title | Assistant Director of Residential Services |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Escondido, CA, US, Escondido, CA |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | CA |
| City | Escondido |
| Salary Raw | 84000.00 To 85000.00 (USD) Annually |
| Salary Min | 84,000 |
| Salary Max | 85,000 |
| Salary Currency | USD |
| Salary Period | year |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=30073535-fcb9-415b-bbb8-b3438838d845&ccId=19000101_000001&lang=en_US&type=JS&jobId=562259&jwId=9201454970164_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=30073535-fcb9-415b-bbb8-b3438838d845&ccId=19000101_000001&lang=en_US&type=JS&jobId=562259&jwId=9201454970164_1 |
| First Seen At | 2026-05-31 18:39:47Z |
| Last Seen At | 2026-06-06 12:44:44Z |
| Last Checked At | 2026-06-06 12:44:44Z |
| Last Changed At | 2026-06-06 12:44:44Z |
| Inactive At | — |
| Source Posted At | 2026-05-20 17:42:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=30073535-fcb9-415b-bbb8-b3438838d845|19000101_000001/date=2026-06-06/2026-06-06T12-44-43-896Z-90532f10a1232d9a5538c6e53a99e5c27206ea387fea3b021f8a23d710506d1f.json |
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Experience with ICF, HCBS, or similar licensed residential service models preferred but not required.</li><li style=\"margin-left:0in;\">Experience working with individuals who exhibit complex behavioral needs; experience with behavior support plan development and monitoring preferred.</li><li style=\"margin-left:0in;\">Strong understanding of abuse, neglect, exploitation, and serious incident response in I/DD, residential, and community service settings. </li><li style=\"margin-left:0in;\">Strong communication and interpersonal skills, with the ability to interact professionally and effectively with individuals served, staff, leadership, regulators, and legal counsel. </li><li style=\"margin-left:0in;\">Proficiency with electronic documentation systems (THERAP preferred) and Microsoft Office.</li><li style=\"margin-left:0in;\">Bachelor’s degree in Human Services, Social Work, Psychology, or a related field required. </li><li style=\"margin-left:0in;\">Minimum of 3 (three) years of experience in investigations, compliance, quality assurance, risk management, or operations within human services, IDD services, behavioral health, or a similarly regulated environment.</li><li style=\"margin-left:0in;\">Minimum of three (3) years of leadership or management experience.</li></ul></div><p style=\"margin-left:0in;\"><strong>Certification & Training</strong></p><div style=\"margin-left:0in;\"><ul><li style=\"margin-left:0in;\">Completion of a recognized investigations certification or formal investigation training program (e.g., workplace/internal investigations) required within six (6) months of hire if not already completed. </li><li style=\"margin-left:0in;\">Ongoing professional development in investigative best practices required.</li></ul></div><p style=\"margin-left:0in;\"><strong>Equal Opportunity Employer</strong></p><p style=\"margin-left:0in;\">Mountain Shadows Community Homes is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, status as a qualified individual with disability or any other protected class.</p>\n",
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