Automotive Service Manager

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    "description_html": "<p>We are seeking an experienced and motivated Service Manager to lead our service department. This role is responsible for overseeing daily operations, driving profitability, ensuring high-levels of Guest satisfaction, and developing a high-performing team of technicians.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage all aspects of the service department, including workflow, scheduling, and productivity</li><li>Lead, coach, and develop service technicians and support Team</li><li>Monitor and improve key performance metrics (labor sales, effective labor rate, hours per RO, guest satisfaction scores, etc.)</li><li>Ensure exceptional Guest experiences and handle escalated Guest concerns</li><li>Maintain compliance with manufacturer standards and warranty requirements</li><li>Control expenses, manage departmental budget, and drive profitability</li><li>Work closely with sales departments to maximize overall dealership performance</li><li>Maintain a safe, organized, and efficient shop environment</li></ul><p><strong>Qualifications</strong></p><ul><li>3+ years of experience in an automotive dealership service department</li><li>Strong leadership and team development skills</li><li>Proven track record of driving service department performance and profitability</li><li>Excellent communication and Guest service skills</li><li>Familiarity with dealership management systems (CDK, etc.)</li><li>OEM experience preferred</li></ul><p>This position is paid on a commission/incentive-based Pay Plan. $48-$85k+/year (commission based). The compensation is comprised of a Base Draw and incentives for key metrics including Guest Service scores, net income, and gross profit. There is no limit or cap on the incentive amounts!</p><p><br></p><p>We offer YOU:</p><ul><li>Opportunity for growth and advancement within our Company!</li><li>Leader in our industry for overall Employment Package!</li><li>Medical Insurance</li><li>Dental Insurance</li><li>Vision Plan</li><li>Health Savings Account</li><li>Cafeteria Plan</li><li>Life Insurance</li><li>Employer sponsored 401(k) &amp; potential Profit Sharing</li><li>Paid Time Off</li><li>Designated Paid Holidays</li></ul><p>The Health, Wellness, and Safety of our Team Members is a Top Priority for our Company!</p><p>Mills - A Trusted Tradition Since 1922!</p>",
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      "description": "<p>Description</p><p>We are seeking an experienced and motivated Service Manager to lead our service department. This role is responsible for overseeing daily operations, driving profitability, ensuring high-levels of Guest satisfaction, and developing a high-performing team of technicians.</p><p><br/></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage all aspects of the service department, including workflow, scheduling, and productivity</li><li>Lead, coach, and develop service technicians and support Team</li><li>Monitor and improve key performance metrics (labor sales, effective labor rate, hours per RO, guest satisfaction scores, etc.)</li><li>Ensure exceptional Guest experiences and handle escalated Guest concerns</li><li>Maintain compliance with manufacturer standards and warranty requirements</li><li>Control expenses, manage departmental budget, and drive profitability</li><li>Work closely with sales departments to maximize overall dealership performance</li><li>Maintain a safe, organized, and efficient shop environment</li></ul><p><strong>Qualifications</strong></p><ul><li>3+ years of experience in an automotive dealership service department</li><li>Strong leadership and team development skills</li><li>Proven track record of driving service department performance and profitability</li><li>Excellent communication and Guest service skills</li><li>Familiarity with dealership management systems (CDK, etc.)</li><li>OEM experience preferred</li></ul><p>This position is paid on a commission/incentive-based Pay Plan. $48-$85k+/year (commission based). The compensation is comprised of a Base Draw and incentives for key metrics including Guest Service scores, net income, and gross profit. There is no limit or cap on the incentive amounts!</p><p><br/></p><p>We offer YOU:</p><ul><li>Opportunity for growth and advancement within our Company!</li><li>Leader in our industry for overall Employment Package!</li><li>Medical Insurance</li><li>Dental Insurance</li><li>Vision Plan</li><li>Health Savings Account</li><li>Cafeteria Plan</li><li>Life Insurance</li><li>Employer sponsored 401(k) & potential Profit Sharing</li><li>Paid Time Off</li><li>Designated Paid Holidays</li></ul><p>The Health, Wellness, and Safety of our Team Members is a Top Priority for our Company!</p><p>Mills - A Trusted Tradition Since 1922!</p>",
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