HVAC Service Technician

A-Comfort Services - Pittsburgh, PA Service Technician Pay: $32 - $40/hr plus additional commissions and bonuses! Imagine a career where every day, your skills make a real difference—keeping families safe, homes comfortable, and lives running smoothly. At A-Comfort Service, we’ve proudly delivered exceptional plumbing, heating, and cooling solutions to the North Hills for over 36 years. HVAC isn’t just a job; it’s the backbone of modern living, and we’re looking for experienced technicians to join us in this vital work. With top-tier training, long-term career growth, and the chance to earn an average of $20,000 annually in ADDITIONAL income, this is your opportunity to excel. Be part of a team that values your expertise, celebrates your impact, and gives you the tools to succeed. Join A-Comfort Service and take pride in a meaningful career that keeps Pittsburgh comfortable, one home at a time. In exchange for your skillset and commitment, we offer: - Steady year-round work - Fully stocked Vehicles, Gas Card, Cell phone, and Tablet - Weekly Pay - On-going training and development opportunities to help you reach your goals and advance your career - 401(k) with Company Match Program - High Quality, Affordable Medical, Dental, and Vision Insurance - Health Savings Account with company contributions - Company Paid Short-Term Disability Insurance, Life Insurance, and Long-Term Disability Insurance - Paid Holidays - Paid Time Off (PTO) starting Day 1! - Parental Leave - Special deals/Discounts on a variety of services and entertainment - Tool account - Safety shoe reimbursement - Family & friends discounts on services - Yearly Performance Reviews Apply today! In this role, you'll be responsible for: Providing clear explanations and educate customers about their HVAC systems, offering preventive maintenance tips and energy-saving recommendations. Maintaining customer satisfaction rate through post-service surveys and feedback. Striving to exceed customer expectations and resolve any concerns promptly. Effectively diagnosing and repairing malfunctioning a/c systems, gas and oil furnaces, gas and oil boilers, zoning systems, hydronic heating systems, as well as other HVAC equipment recommending appropriate solutions and discussing options with customers. Achieving a best-in-class first-time fix rate by accurately diagnosing issues, arriving fully prepared with necessary tools and parts, and effectively completing repairs during the initial service call. Demonstrating continuous improvement in technical skills and knowledge through training, certifications, and staying updated on industry best practices. Responding to service requests within the defined time frame. Timely response ensures customer comfort and builds trust. Completing annual maintenance of heating and air conditioning systems. Participating as a member of our on-call rotation schedule for emergency service requests. Identifying options for additional services, products, or maintenance plans. Remaining flexible and adaptable in work schedules and work assignments as defined by departmental and organizational needs. Maintaining accurate and up-to-date records of service calls, work performed, and parts used in the Service Titan platform. Maintaining a consistent record of punctuality and attendance, arriving at scheduled appointments on time and adhering to the assigned work schedule. Additional Duties as Assigned

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      "text": "In this role, you'll be responsible for:",
      "content": "\n<li>Providing clear explanations and educate customers about their HVAC systems, offering preventive maintenance tips and energy-saving recommendations. Maintaining customer satisfaction rate through post-service surveys and feedback. Striving to exceed customer expectations and resolve any concerns promptly.</li>\n<li>Effectively diagnosing and repairing malfunctioning a/c systems, gas and oil furnaces, gas and oil boilers, zoning systems, hydronic heating systems, as well as other HVAC equipment recommending appropriate solutions and discussing options with customers.</li>\n<li>Achieving a best-in-class first-time fix rate by accurately diagnosing issues, arriving fully prepared with necessary tools and parts, and effectively completing repairs during the initial service call.</li>\n<li>Demonstrating continuous improvement in technical skills and knowledge through training, certifications, and staying updated on industry best practices.</li>\n<li>Responding to service requests within the defined time frame. Timely response ensures customer comfort and builds trust.</li>\n<li>Completing annual maintenance of heating and air conditioning systems.</li>\n<li>Participating as a member of our on-call rotation schedule for emergency service requests.</li>\n<li>Identifying options for additional services, products, or maintenance plans.</li>\n<li>Remaining flexible and adaptable in work schedules and work assignments as defined by departmental and organizational needs.</li>\n<li>Maintaining accurate and up-to-date records of service calls, work performed, and parts used in the Service Titan platform.</li>\n<li>Maintaining a consistent record of punctuality and attendance, arriving at scheduled appointments on time and adhering to the assigned work schedule.</li>\n<li>Additional Duties as Assigned</li>\n"
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