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Assistant Registrar

5db18de3 3e94 4cd7 92de 745bcad7c3e4 19000101 000001 · Philadelphia, PA, US, Philadelphia, PA · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company5db18de3 3e94 4cd7 92de 745bcad7c3e4 19000101 000001
TitleAssistant Registrar
Normalized title-
Department / team-
LocationPhiladelphia, PA, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-15 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Linked records

Company5db18de3 3e94 4cd7 92de 745bcad7c3e4 19000101 000001
Source4e844e51-82e5-4a1a-99c0-2358b020d996
ATS providerADP Workforce Now Recruiting

Description

Job Title: Assistant Registrar Department: Office of the Registrar Reports To: Registrar Status/Hours: Full-Time, Exempt, 40 hours per week Location: Chestnut Hill College Main Campus, Philadelphia, PA Position Summary The Assistant Registrar serves as a primary point of contact for students, faculty, staff, alumni, and external constituents seeking information or services from the Office of the Registrar. The position is responsible for providing high-quality customer service while supporting the integrity, accuracy, confidentiality, and maintenance of student academic records in accordance with FERPA and College policies. The Assistant Registrar supports the daily operations of the Registrar’s Office, including registration services, transcript processing, enrollment and degree verifications, academic records maintenance, classroom scheduling support, and student information system administration. The position works collaboratively across the College to ensure efficient and student-centered academic services. About Chestnut Hill College Founded by the Sisters of Saint Joseph in 1924, Chestnut Hill College is an independent, Catholic institution rooted in a strong liberal arts tradition that fosters equality through holistic education. Distinguished by its strong mission, collegial environment, and dedication to personalized instruction through a small faculty-to-student ratio, the College promotes the spiritual, academic, social, ethical, and moral development of the whole person. Located in the historic Chestnut Hill neighborhood of Northwest Philadelphia, the College serves a culturally diverse student body. Essential Duties and Responsibilities Student Services & Academic Support Serve as a primary point of contact for the Office of the Registrar and provide professional, student-centered customer service for all in-person, phone, email, and electronic inquiries Respond to requests from students, faculty, staff, alumni, and external constituents regarding academic records, registration, enrollment, and College policies Assist students and faculty with course registration, schedule adjustments, enrollment inquiries, and academic record requests Process official transcript requests, enrollment verifications, degree verifications, and related academic documentation in a timely and accurate manner Process changes of major/minor forms and support the registration and enrollment of non-matriculated students Assist with the preparation and distribution of diplomas, certificates, honors lists, and other academic records documentation Support office coverage during peak registration, grading, and commencement periods Academic Records, Compliance & Systems Administration Maintain the integrity, accuracy, security, and confidentiality of student academic records in accordance with FERPA and institutional policies Update student records, FERPA waivers, academic standing information, and related data within the student information system Utilize Jenzabar EX and other College systems to support records management, data entry, reporting, verification processes, and operational efficiency Assist with data audits, records reconciliation, and quality assurance initiatives to ensure accuracy of academic records and reporting Maintain organized electronic and physical filing systems in accordance with records retention standards and compliance requirements Ensure compliance with institutional, state, and federal regulations governing student records and academic information Assist with implementation and continuous improvement of Registrar’s Office procedures, workflows, and systems processes Operational & Administrative Support Coordinate room reservation requests and maintain classroom scheduling calendars as assigned Sort and distribute incoming mail and maintain office correspondence, files, and administrative records Serve as backup support for the Associate Registrar and other Registrar’s Office functions as needed Participate in commencement activities, registration periods, orientation programs, and other institutional initiatives and events Collaborate with academic departments and administrative offices to support effective student records management and operational processes Perform other duties as assigned in support of the Office of the Registrar and institutional operations Qualifications Bachelor’s degree from an accredited college or university required Previous experience in higher education administration, student services, registrar operations, or a related field preferred Strong customer service and interpersonal skills with the ability to engage professionally with diverse populations Excellent oral, written, organizational, and communication skills Ability to interpret and apply FERPA regulations accurately and maintain confidentiality Strong computer proficiency, including Microsoft Office applications Experience working with student information systems preferred; Jenzabar EX experience strongly preferred Ability to manage multiple priorities in a fast-paced environment with frequent interruptions Strong attention to detail and problem-solving skills Understanding of and commitment to the College’s Mission and Core Values, including a shared dedication to inclusive, mission-driven education that supports the development of the whole person. Application Process Interested candidates should submit the following via ADP Workforce Now HERE : Cover letter specifying teaching interest Curriculum vitae Copies of relevant licenses or certifications (if applicable) Contact information for three professional references Applications will be reviewed on a rolling basis until positions are filled. No phone calls, please. Chestnut Hill College is committed to a culture of diversity, equity, and inclusion as a core value.  To foster an inclusive community and support our diverse student body, we embrace equal access. We welcome applications from candidates of all backgrounds, experiences, and perspectives, and encourage applications from groups historically underrepresented in higher education.  We are committed to increasing the diversity of the college community and the curriculum.

Full job record

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First Seen At2026-05-31 18:30:25Z
Last Seen At2026-06-06 12:00:12Z
Last Checked At2026-06-06 12:00:12Z
Last Changed At2026-06-06 12:00:12Z
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Source Posted At2026-05-15 22:52:00Z
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    "requisitionDescription": "<div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;' data-pasted=\"true\"><span style='font-family:\"Times New Roman\",serif;'>Job Title: Assistant Registrar</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style='font-family:\"Times New Roman\",serif;'>Department: Office of the Registrar</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style='font-family:\"Times New Roman\",serif;'>Reports To: Registrar<br>Status/Hours: Full-Time, Exempt, 40 hours per week<br>Location: Chestnut Hill College Main Campus, Philadelphia, PA</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong>&nbsp;</strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style='font-family:\"Times New Roman\",serif;'>Position Summary</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style='font-family:\"Times New Roman\",serif;'>The <strong>Assistant Registrar</strong> serves as a primary point of contact for students, faculty, staff, alumni, and external constituents seeking information or services from the Office of the Registrar. The position is responsible for providing high-quality customer service while <strong>supporting the integrity, accuracy, confidentiality, and maintenance of student academic records in accordance with FERPA and College policies.</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style='font-family:\"Times New Roman\",serif;'>The Assistant Registrar supports the daily operations of the Registrar&rsquo;s Office, including registration services, transcript processing, enrollment and degree verifications, academic records maintenance, classroom scheduling support, and student information system administration. The position works collaboratively across the College to ensure efficient and student-centered academic services.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong>&nbsp;</strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style='font-family:\"Times New Roman\",serif;'>About Chestnut Hill College</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;' data-pasted=\"true\"><span style='font-family:\"Times New Roman\",serif;'>Founded by the Sisters of Saint Joseph in 1924, Chestnut Hill College is an independent, Catholic institution rooted in a strong liberal arts tradition that fosters equality through holistic education. Distinguished by its strong mission, collegial environment, and dedication to personalized instruction through a small faculty-to-student ratio, the College promotes the spiritual, academic, social, ethical, and moral development of the whole person. Located in the historic Chestnut Hill neighborhood of Northwest Philadelphia, the College serves a culturally diverse student body.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong>&nbsp;</strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><u><span style='font-family:\"Times New Roman\",serif;'>Essential Duties and Responsibilities</span></u></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><u><span style='font-family:\"Times New Roman\",serif;'>&nbsp;</span></u></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style='font-family:\"Times New Roman\",serif;'>Student Services &amp; Academic Support</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;'>Serve as a primary point of contact for the Office of the Registrar and provide professional, student-centered customer service for all in-person, phone, email, and electronic inquiries</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;'>Respond to requests from students, faculty, staff, alumni, and external constituents regarding academic records, registration, enrollment, and College policies</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;'>Assist students and faculty with course registration, schedule adjustments, enrollment inquiries, and academic record requests</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;'>Process official transcript requests, enrollment verifications, degree verifications, and related academic documentation in a timely and accurate manner</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;'>Process changes of major/minor forms and support the registration and enrollment of non-matriculated students</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;'>Assist with the preparation and distribution of diplomas, certificates, honors lists, and other academic records documentation</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;'>Support office coverage during peak registration, grading, and commencement periods</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong>&nbsp;</strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style='font-family:\"Times New Roman\",serif;'>Academic Records, Compliance &amp; Systems Administration</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;'>Maintain the integrity, accuracy, security, and confidentiality of student academic records in accordance with FERPA and institutional policies</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;'>Update student records, FERPA waivers, academic standing information, and related data within the student information system</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;'>Utilize Jenzabar EX and other College systems to support records management, data entry, reporting, verification processes, and operational efficiency</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;'>Assist with data audits, records reconciliation, and quality assurance initiatives to ensure accuracy of academic records and reporting</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;'>Maintain organized electronic and physical filing systems in accordance with records retention standards and compliance requirements</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;'>Ensure compliance with institutional, state, and federal regulations governing student records and academic information</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;'>Assist with implementation and continuous improvement of Registrar&rsquo;s Office procedures, workflows, and systems processes</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong>&nbsp;</strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style='font-family:\"Times New Roman\",serif;'>Operational &amp; Administrative Support</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;'>Coordinate room reservation requests and maintain classroom scheduling calendars as assigned</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;'>Sort and distribute incoming mail and maintain office correspondence, files, and administrative records</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;'>Serve as backup support for the Associate Registrar and other Registrar&rsquo;s Office functions as needed</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;'>Participate in commencement activities, registration periods, orientation programs, and other institutional initiatives and events</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;'>Collaborate with academic departments and administrative offices to support effective student records management and operational processes</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;'>Perform other duties as assigned in support of the Office of the Registrar and institutional operations</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong>&nbsp;</strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style='font-family:\"Times New Roman\",serif;'>Qualifications</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;'>Bachelor&rsquo;s degree from an accredited college or university required</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;'>Previous experience in higher education administration, student services, registrar operations, or a related field preferred</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;'>Strong customer service and interpersonal skills with the ability to engage professionally with diverse populations</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;'>Excellent oral, written, organizational, and communication skills</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;'>Ability to interpret and apply FERPA regulations accurately and maintain confidentiality</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;'>Strong computer proficiency, including Microsoft Office applications</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;'>Experience working with student information systems preferred; Jenzabar EX experience strongly preferred</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;'>Ability to manage multiple priorities in a fast-paced environment with frequent interruptions</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;'>Strong attention to detail and problem-solving skills</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;'>Understanding of and commitment to the College&rsquo;s Mission and Core Values, including a shared dedication to inclusive, mission-driven education that supports the development of the whole person.&nbsp;</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong>&nbsp;</strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style='font-family:\"Times New Roman\",serif;'>Application Process</span></strong><span style='font-family:\"Times New Roman\",serif;'>&nbsp;<br> Interested candidates should submit the following via <a href=\"https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=5db18de3-3e94-4cd7-92de-745bcad7c3e4&ccId=19000101_000001&type=JS&lang=en_US\" target=\"_blank\"><strong>ADP Workforce Now HERE</strong></a>:&nbsp;</span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;'>Cover letter specifying teaching interest&nbsp;</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;'>Curriculum vitae&nbsp;</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;'>Copies of relevant licenses or certifications (if applicable)&nbsp;</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;'>Contact information for three professional references&nbsp;</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style='font-family:\"Times New Roman\",serif;'>Applications will be reviewed on a rolling basis until positions are filled. <strong>No phone calls, please.&nbsp;</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><em>&nbsp;</em></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><em><span style='font-family:\"Times New Roman\",serif;'>Chestnut Hill College is committed to a culture of diversity, equity, and inclusion as a core value.  To foster an inclusive community and support our diverse student body, we embrace equal access. We welcome applications from candidates of all backgrounds, experiences, and perspectives, and encourage applications from groups historically underrepresented in higher education.  We are committed to increasing the diversity of the college community and the curriculum.&nbsp;</span></em></p></div>\n",
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