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On-Site Junior Server Support - Call Center

CGS Nexus · Tampa, FL- 3101 W Martin Luther King Blvd. Suite 425, zip code 33607 · Remote · Active · Greenhouse

Job facts

Field	Value
Company	CGS Nexus
Title	On-Site Junior Server Support - Call Center
Normalized title	-
Department / team	BPO Delivery
Location	Tampa, FL, United States
Work model	Remote / Remote
Employment type	-
Salary	-
Status	active
ATS provider	Greenhouse
Posted / first seen	2026-06-18 / 2026-06-19
Changed / last seen	2026-06-19 / 2026-06-19

Related slices

Page	What it contains	Open
Company jobs	Active postings from CGS Nexus.	Open
Company breakdowns	Role, location, ATS, and work model facets for this company.	Open
ATS provider jobs	Active postings observed through Greenhouse.	Open
Provider filtered search	The same provider as a filtered job collection.	Open
City jobs	Active postings in Tampa.	Open
Department jobs	Active postings in BPO Delivery.	Open
Work model jobs	Active Remote postings.	Open
Lifecycle events	Open, update, close, and reopen events for this posting.	Open
Original posting	Canonical source or apply URL captured from the ATS.	Open

Linked records

Company	CGS Nexus
Source	e19d2bc3-28f4-4b8b-af31-877f9d15b979
ATS provider	Greenhouse

Description

Job Description: We are looking for a Junior Server Support (CGS Nexus), passionate about enterprise technologies and technical troubleshooting . In this role, you will provide remote support for server infrastructure incidents, working with international customers and enterprise environments based on Windows Server, Linux and VMware. Technical Requirements: Provide remote L1/L2 technical support via phone, email, and chat. Troubleshoot hardware and software incidents in enterprise environments. Investigate problems in Windows Server, Linux, and VMware environments. Analyze system behavior, identify causes, and provide technical solutions. Assist customers in server configuration, installation, and administration processes. Manage and document incidents in ticketing systems. Collaborate with escalation teams for complex technical cases. Ideal Candidate: 1–3 years of experience in Technical Support, Infrastructure Support, or IT Helpdesk. Basic knowledge of enterprise server architecture and hardware components. Knowledge of Windows Server administration, Linux environments, or VMware virtualization. Experience with troubleshooting and incident management processes. Analytical thinking and good problem-solving skills. Ability to work independently in a dynamic technical environment. Knowledge of RAID, BIOS, iLO/iDRAC, or virtualization concepts. Certifications such as CompTIA A+, Server+, or similar technical certifications. Previous experience in enterprise technical support environments. If you are eager to learn, enjoy collaborating with others, and are passionate about providing exceptional customer support, we encourage you to apply now and be a part of our team!

Full job record

Job ID	5b2178328560dfb5310769cfd479afab531ffcfe
Org ID	2db004e9-a499-48c5-bb8c-03ec9abc3ef5
Source ID	e19d2bc3-28f4-4b8b-af31-877f9d15b979
Board ID	e19d2bc3-28f4-4b8b-af31-877f9d15b979
Provider	greenhouse
Provider Job Key	5270642008
Title	On-Site Junior Server Support - Call Center
Normalized Title	—
Status	active
Active	yes
Location Text	Tampa, FL- 3101 W Martin Luther King Blvd. Suite 425, zip code 33607
Department	BPO Delivery
Team	—
Employment Type	—
Workplace Type	remote
Remote Policy	remote
Country	United States
Region	FL
City	Tampa
Salary Raw	—
Salary Min	—
Salary Max	—
Salary Currency	—
Salary Period	—
Source URL	https://job-boards.greenhouse.io/nexus/jobs/5270642008
Apply URL	https://job-boards.greenhouse.io/nexus/jobs/5270642008
First Seen At	2026-06-19 07:39:26Z
Last Seen At	2026-06-19 07:39:26Z
Last Checked At	2026-06-19 07:39:26Z
Last Changed At	2026-06-19 07:39:26Z
Inactive At	—
Source Posted At	2026-06-18 18:12:24Z
Source Updated At	2026-06-18 18:12:24Z
Raw Payload Uri	s3://job-postings-prod-raw-590183727216/raw/provider=greenhouse/board=nexus/date=2026-06-19/2026-06-19T07-39-26-181Z-cb9fcdaacfbd360a624dad1413e7b4905e3e4619899a2351c92d94a7e7de3ae2.json

Event Fields

{
  "content_hash": "73d1e7fe1cffde383d70d587419914556d65cda4909a56f4def739f225726ec3",
  "source_hash": "ae68e2eb3f1d2b979c4e8b1dd52ad83952b515d495144a23378d64f012232037",
  "last_changed_at": "2026-06-19T07:39:26.268Z",
  "active_status": "active"
}

Parsed Structured

{
  "language": "en",
  "location": {
    "raw": "Tampa, FL- 3101 W Martin Luther King Blvd. Suite 425, zip code 33607",
    "city": "Tampa",
    "region": "FL",
    "country": "United States",
    "is_remote": true,
    "confidence": 0.9
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-19T07:39:26.266Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Tampa, FL- 3101 W Martin Luther King Blvd. Suite 425, zip code 33607",
      "city": "Tampa",
      "region": "FL",
      "country": "United States",
      "is_remote": true,
      "confidence": 0.9
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": "remote",
  "salary_period": null,
  "workplace_type": "remote",
  "salary_currency": null
}

Extensions

{}

Native Structured

{
  "title": "On-Site Junior Server Support - Call Center",
  "offices": [
    {
      "id": 4022324008,
      "name": "Tampa",
      "location": "Tampa, Florida, United States",
      "child_ids": [],
      "parent_id": 4022320008
    }
  ],
  "language": "en",
  "location": {
    "name": "Tampa, FL- 3101 W Martin Luther King Blvd. Suite 425, zip code 33607"
  },
  "metadata": [],
  "updated_at": "2026-06-18T14:12:24-04:00",
  "departments": [
    {
      "id": 4026087008,
      "name": "BPO Delivery",
      "child_ids": [],
      "parent_id": 4026078008
    }
  ],
  "company_name": "CGS Nexus",
  "requisition_id": 4487086008,
  "first_published": "2026-06-18T14:12:24-04:00",
  "application_deadline": null
}

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