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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.39.8/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.39.8/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.39.8/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.39.8/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><p id=\"isPasted\">The&nbsp;<strong>Account Coordinator</strong> role reports to the Account Operations Manager (AOM) and provides account assistance to ensure the successful completion of work orders for both clients and vendors.<br>&nbsp;</p><h2>Essential Duties &amp; Responsibilities:&nbsp;</h2><ul><li>Compare service agreements to contract to ensure new accounts are setup and service cadence is correct</li><li>Creates vendor profiles and checks accuracy on completed paperwork submitted by vendors</li><li>Trains vendors on work order and billing procedures</li><li>Communicate work orders to vendors and assist AOM in resolving issues</li><li>Monitor, update and close out work orders accordingly based on SLA - notify AOM if any requirements are missing</li><li>Track invoice submissions and ensures proper coding by vendor&nbsp;</li><li>Provide reports or reports out on open and closed work orders and checks status with the appropriate vendor</li><li>Ensure internal records (CRM, documents, spreadsheets, files, drives) are up-to-date and organized</li><li>Effectively communicate with all levels of MCS management accordingly</li><li>Assist with process and procedure training</li><li>Other duties may be assigned as role evolves based on the needs of the business</li></ul><p><strong>&nbsp;</strong></p><h2>Competencies:<strong>&nbsp;</strong></h2><p><strong>COMMUNICATION SKILLS:</strong></p><ul type=\"disc\"><li>Ability to comprehend and interpret instructions, short correspondence, and ask clarifying questions to ensure understanding.&nbsp;</li><li>Ability to create daily/weekly reports and correspondence.&nbsp;</li><li>Ability to respond to common inquiries or questions from vendors, clients, co-workers, and/or supervisor.&nbsp;</li></ul><p>&nbsp;</p><p><strong>REASONING ABILITY:</strong></p><ul type=\"disc\"><li>Ability to understand and carry out general instructions in standard situations.&nbsp;</li><li>Ability to solve problems in standard situations.&nbsp;</li><li>Ability to follow processes and procedures.</li><li>Requires basic analytical skills.</li></ul><p>&nbsp;</p><p><strong>OTHER SKILLS and/or ABILITIES:</strong></p><ul type=\"disc\"><li>Experienced in Microsoft Office Suite (Outlook, Excel, PPT)</li><li>Experience in other systems that MCS uses to include Salesforce, Corrigo, Monday.com, etc.</li></ul><p>&nbsp;</p><h2>Education and Experience:<sup>&nbsp;</sup></h2><p>Education: High School Diploma or equivalent work experience in a similar environment &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</p><p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</p><p>Experience: 2+ years of experience in sales or customer service</p><p>&nbsp;</p><h2>Physical Requirements and Work Content:<strong>&nbsp;</strong></h2><p><strong>Americans with Disability Specifications: &nbsp;</strong><em>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. &nbsp;Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</em></p><p>While performing the duties of this job, the employee is occasionally required to stand, move, operate with hands and arms, and lift up to 15 pounds. &nbsp;The employee is regularly required to use hands to operate or feel objects, tools or controls, communicate, distinguish or identify, adjust or focus.</p><p>&nbsp;</p><h2>Work Environment:&nbsp;</h2><p>Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. &nbsp;This position is a sedentary position that requires 8 hours of sitting at a desk in a climate-controlled environment with frequent computer, mouse, 10 key touch and phone work.</p><p>&nbsp;</p><h2>Additional Comments:<strong>&nbsp;</strong></h2><p><strong>These declarations are not to be an &ldquo;all-inclusive&rdquo; list of the duties and responsibilities nor of the skills and abilities required to do the job. &nbsp; They are intended only to describe the general nature of the job and a reasonable representation of its activities. &nbsp; Additional essential functions and/or tasks may be identified by the company and listed as such in the incumbent&rsquo;s performance appraisal. &nbsp;Various tasks may be assigned under each task or function. &nbsp;The incumbent performs other job-related duties as assigned and required.</strong></p><p><strong>&nbsp;</strong></p><p><strong>This document does not create an employment contract, implied or otherwise, other than an &ldquo;at-will&rdquo; employment relationship.</strong></p><p>&nbsp;</p><p>EOE/ Disabled, Vets</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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