Director Rental Operations (New York)

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          "text": "<p>Are you a strategic leader with a passion for operational excellence? At SIXT, the Director of Rental Operations plays a pivotal role in driving performance across the region. In this high-impact role, you’ll lead business-critical initiatives, partner with underperforming locations, and help shape the future of our leadership pipeline. You’ll bring expertise in operations, talent development, and strategic execution — and be part of a team that’s transforming mobility every day, with a salary of <strong>$130,000&#xa0;</strong>-&#xa0;<strong>$180,000</strong> plus bonus of <strong>$90,000</strong>. Apply now!&#xa0;</p><p><strong>YOUR ROLE AT SIXT&#xa0;</strong></p><ul><li>You drive revenue growth by improving IRPD performance, optimizing fleet utilization, and managing non-revenue operations efficiently.</li><li>You lead and develop high-performing teams by coaching managers, addressing performance gaps, and building a strong leadership pipeline.</li><li>You deliver a premium customer experience by ensuring service excellence, handling escalations, and maintaining high standards across all locations.</li><li>You execute operational excellence by managing the Daily Game Plan, ensuring PCI compliance, and monitoring key regional KPIs.</li><li>You lead process improvements and support regional growth by identifying underperformance and implementing strategic solutions.</li><li>You oversee risk and security by enforcing fraud prevention, improving labor efficiency, and upholding operational standards</li></ul><p>&#xa0;<strong>YOUR SKILLS MATTER&#xa0;&#xa0;</strong></p><ul><li><strong>Experience and Education</strong>&#xa0;You hold a Bachelor's degree with at least 2 (junior) or 3 (senior) 3 years of experience in sales and customer service, plus 2 years in a supervisory role (or 5 years' work experience without a degree, including 2 years as a manager in car rental) of relevant experience.</li><li><strong>Supervisory and Communication) </strong>You possess good supervisory skills, strong communication skills, including the ability to communicate in other languages (as a plus), and have exceptional interpersonal and relationship-building abilities.</li><li><strong>Organization and Customer Service</strong>&#xa0;You are highly organized and have excellent customer service skills.</li><li><strong>Work Authorization</strong>&#xa0;You must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.</li><li><strong>Age and License</strong>&#xa0;You are at least 18 years old, have a valid driver's license with a clean record, and can work 40 + hours per week, including day/evening shifts.</li></ul><p>&#xa0;<strong>WHAT WE OFFER</strong></p><ul><li><strong>Comprehensive Health &amp; Insurance</strong>&#xa0;Healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and 401k for your financial future</li><li><strong>AI at your fingertips&#xa0;</strong>From day one, you'll have access to Claude by Anthropic and SIXTgpt, SIXT's own AI platform, to supercharge your work. We invest in every team member's AI journey: encouraging experimentation, building knowledge, and making sure you're ahead of the curve</li><li><strong>Paid Time Off &amp; Sick Leave</strong> Benefit from PTO, sick leave, and a balanced work-life schedule</li><li><strong>Branch Bonus</strong> Plan Participate in a performance-based branch bonus plan</li><li><strong>Employee Assistance Program</strong> Access support whenever needed through our Employee Assistance Program</li><li><strong>Exclusive Employee Rentals</strong> Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees</li></ul>",
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          "text": "<div sr-tagline=\"\"></div><p><strong>About us:</strong></p><p>We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!</p>",
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